I had a great experience at the Eastridge Post Office for my passport appointment. The entire…read moreprocess took less than 15 minutes because I came prepared and had an appointment scheduled. Carmelina provided exceptional customer service. She was friendly, professional, thorough, and very informative. She explained the passport process clearly, answered all of my questions, and even gave me additional information so I knew what to expect after submitting my application. She made the whole experience easy and stress-free. If you're getting a passport, BOOK AN APPOINTMENT and BE PREPARED. RESPECT people's privacy and don't wait inside the room during their appointment! The process was quick, efficient, and the excellent customer service made it even better. Thank you, Carmelina!

This post office is nice and convenient because of their hours. They are open from 11am - 7pm,…read morewhich is perfect for when I want to sleep in or need to mail something after 5. The self-service machine is nice, but there is usually a line for it and the whole place can get pretty crowded. The other day, the label printer at the self-service machine was jammed, so I waited in line at the front to have someone scan my QR code instead. When I got to the front, they said their printers were overheating and they couldn't print it either. They eventually fixed the self-service printer, but I ended up having to wait in two different lines. The employees are usually fine unless you mess something up with your passport paperwork. There is almost always someone getting passive-aggressively scolded for filling something out wrong. Yes, it gets crowded and the experience can be hit or miss, but it is the only post office in the area open past 5, so I keep coming back. Note that there's only one self service machine which is standard but the line builds pretty quickly. I was also one of those people that did their passport stuff here but I had all my stuff sorted so I didn't get scolded. The passport line was egregiously long though and unorganized as people with appointments and none mix together.

They just moved to next door plaza and the parking is horrible. Sometimes the QR code machine is…read moredown so i had to come back, so inconvenient.

Came here to get my USPS label printed but they cannot print from qr codes or do money order. They…read moreare not quite a full post office

Went to this post office to drop off packages. Very friendly staff, line moved along quickly. Even…read morethe other customers were nice. The post office was pretty clean. Will go here again.

If I could give no stars I would, turns out that customer service is no longer found at this…read morelocation. I went to the counter to return a package, the place was completely empty with the employee standing around. She went to help me looking extremely annoyed. After she helps me she proceeds to tell me they have a kiosk I can use since sometimes they are doing other things. I typically go to another location and have never had a problem with an associate who is at work and not busy take the time (5min or less) to help me. Never visiting this location again. I see why it's rated so low.

Yeah this location is brutally understaffed. I had to wait over 20 minutes even though there were…read moreonly a few of us in line. That's cause straight up nobody was at the register. I could see 2 employees in a back room. It took a while, but eventually someone came up to the front to man the register. Looking back, kinda a clown fiesta. The Parking and venue is fine, just the slow service leaves much to be desired.

Nice, clean, Aced space with ample selections of boxes, mail, etc. to choose from. Ample parking as…read morewell. You'll be in and out fairly fast.

Maybe answer your phone once in a while at the Lewis post office. Why post a phone number if no one…read moreanswers any calls? Why request package pickups via the website & get confirmation numbers if they get ignored? If any other business ran like this, it would go out of business!

This is not a post office. Don't name it this. It's a carrier annex. There are no mailing services…read moreor purchasing here.

Stopped by this post office to mail some holiday cards on Saturday morning, five days before…read moreChristmas. As I was waiting in my car in the drive-through line, the person in front of me shouted out that the box was so full she could not put one more piece of mail in it. I parked in the side lot to go inside. As I was walking in, a man told me the mailbox inside was so full you had to hand your letters to someone behind the counter. I was bummed because I was in a hurry and didn't want to wait in line. Fortunately, it turned out you could walk right up to a worker who was accepting stamped, outgoing mail with no wait. He kindly stopped me to say one of my cards needed two stamps instead of one. He also complimented the stamps I was using, which were WPA posters from the Great Depression that I bought a few years ago. It was so nice of him. This post office always seems to be crowded, but I've only ever had good service here, except the time I saw a manager throw an outgoing box across the room years ago. That's an image I'll never forget. I vow to mail my cards well in advance of Christmas next year.

I would give 0 starts if I could. Antonio or Anthony is loves to waste peoples times and is…read moreespecially slow. He thinks he knows the rules and clearly does not. He gets super sassy when called out and he seems to be neurodivergent of some sort. I would highly not recommend going to this location especially if Anthony is working. I'm not the only person who has complained about this "gentleman".

The asian male worker here is a jerk . I was returning a package & I didn't have my poly mailer…read moretaped . This was my first return at a USPS . He said I needed to buy tape which was 3.99 & then proceeded to tell me to step aside to help the next customer . I told him it takes 1 second to tape it & he proceeded to help the next customer . Completely disregarded me . This asian worker should be fired for his rudeness. How can you treat a pregnant lady like that . I will never come back to this crappy location . This place is so rude & I've never been treated with so much disrespect.

I need to remember to just never come to this location. Pretty sure the only job requirement for…read morehere is "do you hate propel?" Never run into issues at any other USPS location. But have never had a positive encounter at this location.

*Drop off * Super…read moreeasy drop off for mail/letters and up to medium sized packages Customer service Straight forward and clear with ypur packaging needs. Professional staff yet friendly! Parking Meter parking but there is a 12 min space for quick in and outs.

One of these worst post offices. Everyone is angry all the time. No manners. They hate their job…read more Plus the delivery man sucks. Avoid this location at all cost