We went to get my daughters passport today and the service was 5 star and Anjana was super nice. It…read moremade the entire process quick and easy.

This is my first review and I had to give kudos to the employees. The staff are very friendly here…read more I come to this office frequently. The only issue I have is that there is never enough people working at the counter. Every time I come here, the supervisor is always helping with the long lines in the lobby and is very friendly and helpful. The cashier by the name of Anjana always has a positive attitude and always smiling. I don't understand all the negative it is but my experience here has always been positive. Much respect to these hard workers.

I'd like to leave a review for Chanda! Every time I come in,…read moreshe is always friendly, helpful, and professional. She always guide me on the best way to send my packages and makes the whole process much easier. It's honestly hard to find this level of customer service at USPS, and I wanted to recognize her for it. If you visit this location, you can expect helped by someone who truly cares about helping customers.

Be prepared to wait for at least 30 minutes. There is always only one guy at the counter and he is…read moreabsolutely the slowest postal worker I've ever encountered. If you are in a hurry go to the down town San Mateo post office.

Mike goes above and beyond and has great customer service. I appreciate him and he makes mailing…read morestuff off a new experience! Everyone in this area should mail stuff through him.

I used to use this post office regularly, since I work in the area. The guy that works behind the…read morecounter, Mike is always smug and condescending. This shop is way behind, technology-wise and always appears very sloppy, unorganized, and badly in need of dusting. It's also very off-putting when politics are discussed with customers, as well. Many times when I've been in the shop, I have listened to Mike disparage immigrants, and and openly share his opinion on women's rights. Really gross. Just steer clear of this USPS.

Amanda provides the best service to every customer with very professional and pleasant attitude…read more Thank you Amanda!

This post office is hella slow. Had to send back my Bay Area Fast Track and there were 3 ladies…read moreworking for only 2 of us in line, and they moved slower than a snail. Convenient parking though and practically empty. Just slow.

A smaller post office but open on Saturdays! They also have a self service kiosk which is…read moreconvenient for printing labels from QR code, scanning labeled packages, or getting some stamps.

I'm not a big fan of the post office and have had many bad experiences. This location is one of…read morethe best they all should strive to be like this. I've been here a few times the staff are helpful in mailing options and prices. Great service. Today the lady was the best possible. She gave us some advice on what would be the best service and price.

Most days I ship, the transactions are usually easy and I'm in and out within 10 minutes. The…read morepostal office employees are usually nice and I can go about my day. Today, I made the mistake of having my package being 1 ounce over the limit for this particular service. That's fine, I can pay the additional fee. What was frustrating was that my previous label was not nulled & refunded, on top of being charged for the second label. Furthermore, the clerk denied me access taking pictures of the new label created before shipping. Having the receipt is fine, but it didn't have my recipient's name on it. All around annoyance, but I don't foresee issues with future transactions so this is a rare instance.

The counter staff are always lovely and very customer service oriented, but the manager/supervisor…read moredoesn't run the office well in general. no one ever answers the phone and there's no voicemail. They frequently don't pick up packages left well before the time deadline, especially on Saturdays, meaning packages just sit there from 15 min before the last empty/pick-up time on a Saturday until 3pm on the Monday when they finally get sent to the main distribution center. don't ask me why they don't send stuff to the distribution center after the first pick-up in the morning! And they also frequently sent packages back to the main distribution center instead of delivering causing delays. Use the San Carlos post office whenever you can, it's so much better!

Nice post office. It is pretty spacious inside with all the private mailboxes in the front lobby…read more There is a big drop box inside as well as an automated postage center machine where you can buy postage to ship out most packages. There is a counter area where you can buy shipping supplies and buy/hand off stuff to the folks at the counter. Some street parking in front but if too full there's usually a lot of parking around the streets.

They are courteous and helpful. The office is very busy and…read morethey work beyond closing time.

Horrible post office, I arrived 5 mins after 5 and they don't have the decency to let me just drop…read moreoff the package i have fully prepared with a shipping label. It takes no effort from them to let me leave it there to be shipped

One person working who is completely inefficient and knowledgeable about postal services. Hard to…read moreunderstand what she is saying. Aggressively unhelpful with basic post office services

Shruti is the absolute best. I had a bunch of returns and was stressed out yet she was patient and…read morehelpful. I appreciate her energy and calmness.

I had an excellent experience at this UPS Store yesterday. I needed color copies printed of a…read moreboard meeting presentation, and the staff here was great to work with. I called the store, got their email address, and emailed the presentation to them. I then called to confirm receipt. They were able to have my printouts ready for pick up in less than 45 minutes, which I really appreciated. The staff was friendly, helpful, and accommodating. Thank you for your support, UPS Store Burlingame!

They are consistently professional and helpful. I like the energy there…read more I am impressed with FedEx staff and go there quite often. Positive, fast.

Hannah is always super helpful she runs a great store fed ex is lucky to have her I look forward to…read moreseeing her and her team for any shipping need I have