I really appreciate the two ladies who assist me today with my package, they're kind and even when the line gets long they handle everything smoothly with a smile. give them a pat in the back Nicole and the other lady I forget to get her name but she's wearing green ( St. Patty's Day ) with all her green accessories so cute! read more

US Post Office - Post Offices Near Me - Perris, California

I've had this perris location in my area for 20 years and always had problems. I always feel it's a 50 50 chance I get my packages. I also get other residents mail in our box. When I come out to there facility there service could be better like "someone will be right with you" just as a courtesy. Never been happy with usps I avoid them at all cost. I don't even order from Amazon when they use usps. They really need to bring back customer service and quality delivery. read more

I sent mail and a package to my cousin in Perris, CA, they received everything. Then about a month ago sent another package, the driver left it at some other address and was not found. I sent another package a couple days ago and now they said there is no such address. This is a consistent issue. I had called Perris post office before on this and they pull up the address and do not know what the issue on delivering is read more

Very slow and useless. The lady in a hijab looks like she hates her job. She didn't even look for my packages, and it says they were delivered there at the PO Box. There is no way my stuff is not there unless they stole it. Avoid the PO Box service here at all costs if you can. read more

absolutely worst post office they either throw packages on group and animals get them or they lie about something being delivered and doesn't come for two days after it says delivered unfortunately they are my local post office so I have no choice but I truly think everyone should be reevaluated because they all cover for each other and said my house isn't even on a route what does that even mean they are a joke and have lost sooooo many of the people who lives here packages I think they should all be reevaluated THEY ARE THE WORST MORE MISERABLE PEOPLE AT THIS PARTICULAR LOCATION!!! read more

Ok, today I received a message that my package was deliver at 7:45am, however the package had not yet been deliver, But Martha from the Perris location took the time to look for my package and provided me with the correct information. People make mistakes we are all human, we need to give people a chance to correct the mistake. I have never had a bad experience with this location the employees are super nice and sweet. Yes my packages at times have been misplaced but always have been corrected and deliver, at the end that's what matters. Thank you guys, just keep doing your best. read more

Rude and slow and ultra useless ngl. Rude and slow and ultra useless ngl. Rude and slow and ultra useless ngl.

This post office is garbage , #TeamAmazon all day... I don't get how you have my package in my city then two hours later it's 3 cities away? For what? It was already by me !!!!! Should have just told me and I would have picked it up . SLOW AHHH WORKERS ... GET YOUR ISH TOGETHER!!!!!! read more

Great service today and a great attitude from the staff. Happy New Year. read more

We came to get passports done had an appointment for Moreno Valley location due to the internet outage we were sent here and said they would help us out upon arriving there was a family of four after they left we waited an extra 30 minutes hoping to be seen then more appointments showed up. We waited for a total of 90 minutes; yes I understood that appointment had a priority but there was no one and could have helped us before more showed up read more

Come to this post office a couple of times a week. Overall staff is helpful. Catch it on a good day and it can be pretty Lively and entertaining thanks to the staff. Most of the time I'm in with minimum to no lines. Least crowded post office I've gone to between Perris, Moreno Valley and Riverside. If you go in the evening before closing strong chance there will be pretty long line. I stay clear of that time as much as possible. Other than that it's typically in and out for me. read more

Obeda did a great job helping me with my passport thanks turned out all well hopefully it comes in soon

Older Lady in the hijab is very rude and accused me of stealing a 4.99 box when shown proof of purchase her response was "O" no sorry or anything very rude I'd avoid her. I had no reason for her to accuse me of stealing I walked in got in line with my packages ready to go. I hope her only reason wasn't that I was black... read more

My first experience here included me waiting in line, only to be told to go to the pick up window. I moved into a rental house and had no idea what my mailbox number was. One day I get home and they had changed the community mailbox. The call I made to the PO was a joke. I was told that they have to contact the carrier and call me back. Never got a call back. The lady at the pickup window was rude. I later found out she was actually the supervisor. I let her know that they changed the mailbox and I probably need a new key, but I'm unsure because I never knew where and which number my mailbox was in the first place (we have 3 community mailboxes on my block). I show her my DL and lease then try to ask her if I have mail (hadn't checked the mail in a month). She cuts me off mid sentence and tells me all mail is in the box. I get my key, check my mailbox and guess what?? I have a notice telling me all my mail is being held at the post office and I have 10 days (less since I'm just checking it) to pick it up. I drive back to the PO, get in love me and when I get to the front, tell her that she cut me off as I was trying to tell her I hadn't been able to check the mailbox for a month. I give her my fake smile. A few mins later, she comes back with a TUB of mail!! I give her another fake smile and tell her I'll return the bin. The only positive thing about the Perris PO is that the lines require way less wait time than the Moreno Valley PO. read more

US Post Office - My tub of mail that took 2 trips to get. - Post Offices Near Me - Perris, California

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They leave you on hold and clock out very professional! And not only that mis delivered my package. They suck!! They admitted they lost the package also. Management is the worst here very poor customer service read more

US Post Office - Spoke with someone for 2 minutes max the rest is how how the can assure your package makes it safe !! LIESSSS - Post Offices Near Me - Perris, California

I have been being harassed by our mail delivery. seriously though. I have had problems for the last 5 years. Mainly getting the wrong mail or neighbors bringing me mine late. Occasionally sending my packages back to sender because my neighbors go out of town a lot and their box gets full. I approached her directly many times and she was nice, but no change. I went to the post office numerous times and talked with a supervisor, but no change. All while keeping my frustration to myself. I swear being nice doesn't get you anywhere so I put my Karen shoes on and told them any time I get the wrong mail I will be bringing back to them and handing it directly to the post master. Instant change! I have noticed our packages have been beat up a little afterwords. This is one of many videos of the same postal worker. Accountability is important. She knows I can't do anything about it. read more

If I goto the lobby counter or to the post office box things are great , if there is a pick up slip it changes every, there is a few things missing , a customer door bell just waiting a the door while there is three workers at the counter and one yells out Door I cant stand long , need a chair there read more

I have had issues with delivery and customer service for years at this place. They never answer calls and the customer service is blunt and no help at all. Seems like we talk to robots at this place. read more

I would not recommend this post office at all. I've done alot of business with post offices before. I have po boxes in multiple locations. All of them are great but this one. You dont have a key, you don't get your mail. Even if you have your ID and the box is yours. They won't do it. And most po boxes are 24 hours. This place, you can only get your mail from the po box during business hours. I work 8 to 5 everyday. No posted hours or anything. I can't get my mail at all. I'm going to be closing my box at this location immediately read more

This is the worst postal office ever. I have had nonstop problems. My mail is constantly being lost and the managers there are extremely rude. read more

Never been to such a lousy work establishment. Worst USPS I've ever been to. This place sucks and so does the attitude on each employee in there. There's a big black women in there who is just disrespectful also a women named Kelsey. Both employees in a hurry to make sure you leave. I asked many questions and they ignored me and kept the line moving. I'll never be back there again read more

Best service ever so fast I love this post office people knows what customer expect from them keep it up Perris Post Office

Karin went above and beyond to help me find my receipt with my tracking number she was very helpful and friendly in times we are living today we need less Karen's and more karins!!!! Thank you for your help! read more

Mr. Ali is the epitome of customer service! He was very helpful, courteous, and professional with my family and I as we got help with our passports. Ms. Karen as well was such a big help ! read more

This guy name Dion was such a rude jerk! He gave me and my mom a big attitude and I very dislike the way he talked to us! I never want his service ever again! read more

Had a package delivered today (4/15/20) and they left a key that didn't work for the package locker. Went down the street to the post office and they said they'll have the carrier swing back around and drop off a new key and they never did. read more

My partner & I came in to apply for Passports this morning. Alexis helped us w/the entire process as well as going the xtra mile to include paperwork for replacing my partner's birth cert. Lexy was amazingly helpful, professional, & pleasant. Thanks guy's Michelle Imlay-Dean & Robin Rehrer read more

This location refuses to scan outgoing packages. They just say to drop them in a big basket. Takes a week for anything to even start going out after drop off read more

Honestly this post Office is always busy and short staff.. i come in about 3-4 times a week to drop off my orders .. ALOT of people drop of orders here for whatever small business they got going on . I never was given bad service just a long wait but overall good employees . Keep in mind they are not at fault for staffing shortages . I always stand in line to have my receipts provided for my packages . Keep in mind if you dont scan them in and just drop off its alot harder to deal with "lost packages" . I had about 2 lost packages but thats when i will just toss them on that shelf to the right . Alot of people doit to not wait but keep in mind this place is always busy , its not hard for someone to simply take something read more

Jen has been on the phone line for about five minutes. Two loaded village nursery trucks have gone by and she is still on hold for a simple question about the delivery of the US mail. read more

Garbage service, Garbage phone service, they put me on hold for 15+ minutes and still no answer. hung up and called back and cant even get somebody to answer the phone. HORRIBLE SERVICE. read more

The worst the worst THE WORST they are honestly more of a burden than helpful first of all my mail is constantly being lost or put in the wrong box I been waiting for a package for FOREVER now they probably lost that tooo it's a constant headache I don't know whose training these ppl but do better and every time u need help they have a well it's not my problem attitude when it actually is their problem cause I know I'm not misplacing mail this place is a joke. ZERO STARS read more

I went in for a passport, not attitude. Right when I stepped in all I heard was impolite uncooperative yelling that helped nothing. Very rude and serious attitude problems. read more

When you come to Perris CA USPS your in for a treat! Staff is super friendly and man....they light up your soul! With their great spirited, angelic voices! They take their job seriously and enjoy! Thanks Gals! read more

Ultimately the worst postal service. I have lost over 5 packages with this postal office. The timing of when the packages are delivered are way off and they even delivered my package at another block . Like how does that happen, I am a business owner to which I do not have a mailbox , neither do the other stores around me , tracking says package was delivered in the mailbox . I have contacted my neighbors if they have any packages and do not have anything. It was marked that it was delivered at 12 , I was waiting for the delivery man since 10 and have not seen anything. Worst service I have seen. read more

Terrible customer service and female supervisor told me she would fix a problem I have with my mail not being delivered. She called me and said all she had to do was push a button and it would be fixed so I said ok please fix it. 12 days later and it still ain't fixed. I guess that button is hard to press. read more

Every time I go to buy stamps or drop off a package, the staff are super nice and they work super quick. When it's not busy, they take their time to show me the different stamps they have read more

My mom sent my kids (who she hasn't seen for over 2years due to covid) a holiday care package all the way from another country. It was not cheap to ship. They never delivered it but the tracking said it was attempting to send it to a completely different address that's more than 100miles away from my address. I called usps at the location and spoke to a very aggressive and rude person named Karina. I gave them the tracking info and they confirmed that the tracking shows that it should be sent to my address and the box has the barcode with the same tracking number on it. But since the address label which the post office put on the box fell off during the transport, they will not send it to me. They offered to send it all the way back to my mother though, in another country, for an additional fee on top of hundreds of dollar she had already spent to get it delivered here. I responded saying this makes no sense when there was no mistake made on our end yet you think it's ok to charge more not to deliver it to the originally intended address. While I was talking, Karina said "bye bye" and hung up on me. She also lied about emailing me the picture of the box which I never received either. They lie, they steal, and they got away with it. Unbelievable! read more

It's a post office, the more you get to know the clerks the more you love coming in. I've been living in this town for 14 years and I never had a problem that they couldn't fix that was not their fault but mine. Everyone I have ever dealt with has always had great attitudes and even crack jokes. It feels like a ma&pa business. read more

I agree with Jessica below. I have been trying to get through for over 3 hours. I had to drive down there on yesterday with my 4 kids! What an inconvenience. I had a package that was "delivered" yesterday... But it wasn't actually delivered. As soon as I got the alert, I checked my door, then my mailbox immediately. Nothing was there. This is the FOURTH time this has been an issue. They are so dishonest. They scan the package saying it's "delivered" when it never really is. I spoke to a Jerry at the post office and he had the nerve to tell me it could have been placed in the wrong mail box, and that hopefully I have nice neighbors who will return my package!! Ummm NO! What a joke. I need to be reimbursed for my package. This is their fault, and they need to fix it. Horrible horrible horrible! I'd give a zero if I could. read more