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    US Post Office

    4.1 (7 reviews)
    Closed • 11:00 am - 4:30 pm

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    2 years ago

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    3 years ago

    great help from staff always willing to help make sure you and your mail are on time ,great small town welcoming

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    9 years ago

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    The UPS Store

    The UPS Store

    (84 reviews)

    $2 for 2 pieces of tape? For $2 more I can get a whole roll! I didn't notice that the Amazon return…read morestated I must seal the box. This is a first. Usually the UPS Store boxes and ships back to Amazon for free. The employee could have politely told me this and perhaps even made an exception. Instead they created a dissatisfied customer who won't be back. I just went to the UPS Store in Pacifica they said it would be no problem and no cost to put 2 pieces of tape on the box for me. They were very polite! HMB store not even common courtesy of,"Hello how can i help you?" just stood there until I mentionedI i had an Amazon return. Guess which location gets my business and recommendation from now on.

    I've been to this UPS Store before however, like a lot of people I had to deal with that…read moreInconsiderate person, known as Marc. So, I had some papers to bring in and send to an email for our family business, and marc was for the most part fine, expect at the end when he asked if I need another copy, I was pretty much confused so I said yes, so he rolled his eyes and preceded to make another copy. Then when paying, he said "press here to not donate to charity" which is basically like skipping that step, and when I didn't say anything he rudely said it again. Honestly, I understand that work sucks and that sometimes you're in a bad mood, but you should NOT be taking it out on the customers. From now on, I'm gonna go to the San Mateo UPS Store instead.

    The UPS Store

    The UPS Store

    (127 reviews)

    It is very convenient that they are open on Sunday's. That in itself gives them the stars. It may…read morebe tough due to street parking to carry a big box in there to ship w whereas FedEx down the street has their own parking lot, though it can be full as well. They are no nonsense, transactional, straight to the point. Efficient with Amazon returns especially.

    I had called the Millbrae UPS store a few days prior to confirm their mailbox rental promotion --…read morespecifically the "first three months free" deal, which I was told over the phone did apply, and that I would just need to pay the setup fee. Confident in that information, I walked into the store to open a mailbox. Unfortunately, I was met with the most unprofessional and rude service I've ever experienced. A staff member named Shan (or Sean) interrupted me mid-sentence when I tried to explain the offer and flat out denied the promotion. I let him know that I spoke to someone on the phone who confirmed it, and instead of helping or clarifying, he dismissively said it wasn't valid at their store. Even after I showed him a QR code from the Millbrae location referencing the promotion, he arrogantly said it was "incorrect" and offered no further assistance. I asked to speak to a manager, and he told me the manager wasn't in. When I asked for the contact number, he gave me a fake phone number. Completely unacceptable. I walked in simply wanting to open a PO box -- not to be belittled or made to feel uncomfortable. I won't be returning, and I would not recommend anyone do business at this location if this is how they treat customers.

    US Post Office - postoffices - Updated September 2026

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