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The UPS Store

3.0 (106 reviews)
Closed 9:00 am - 5:00 pm
Updated a few days ago

Services - The UPS Store

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Mailbox centers

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Recommended Reviews - The UPS Store

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Reviews With Photos

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Bob D.

While it wasn't perfect, they were much better today than last time. It felt like they actually wanted my business and that is a huge improvement. So thank you for that. But, the reason I'm updating this post is because of this... Last time I did an Amazon return using their location to drop off, they made me remove it from the Amazon packaging which wasn't opened before I got there and they gave me a receipt that provided me no way of tracking the return because it had a "reference" number instead of a tracking number. The receipt they gave me today had a tracking number, so I will be able to track the return. Thanks for changing your practice there. So, much better than the last time.

This guy was amazing!! I didn't catch his name and didn't want to take a photo of his face without permission

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4 months ago

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Local

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5 months ago

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Local

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19 days ago

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Local

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1 year ago

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Local

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1 year ago

Helpful 3
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9 months ago

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1 year ago

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Local

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2 years ago

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Local

Helpful 1
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1 year ago

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Local

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8 months ago

Helpful 2
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1 year ago

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1 year ago

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Local

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2 years ago

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Local

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1 year ago

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Local

Helpful 1
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2 years ago

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Local

Helpful 1
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3 years ago

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Local

Helpful 2
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1 year ago

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Local

Helpful 1
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2 years ago

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Local

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4 years ago

Helpful 0
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2 years ago

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Local

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3 years ago

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Photo of Vincent C.

Vincent C.

Helpful 3
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2 years ago

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Local

Helpful 1
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3 years ago

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Local

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3 years ago

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Local

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4 years ago

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3 years ago

Always received stellar service at this UPA Store! Keep up the good work and customer service!

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5 years ago

Super easy Amazons returns. No wait on a Wednesday afternoon. Friendly and helpful employee made this a pleasant transaction.

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6 years ago

Helpful 4
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3 years ago

Helpful 1
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2 years ago

Not sure about the negative reviews; I've always had good service here (mostly Amazon returns). I'm in and back to my car in minutes.

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Local

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6 years ago

Helpful 7
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Photo of Taryn M.
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4 years ago

Helpful 2
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6 years ago

Helpful 3
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2 years ago

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Local

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12 years ago

Helpful 1
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Photo of Cindy J.
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2 years ago

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5 years ago

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4 years ago

Great service, nice people. I've had a mailbox here for over 4 years and am happy with the way they handle my mail and packages.

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3 years ago

Helpful 3
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Photo of Jim G.
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3 years ago

Helpful 1
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Ask the Community - The UPS Store

Review Highlights - The UPS Store

I am now a regular customer of the UPS store in Pacifica and have been 'saved' by Rose and the crew on many occasion

Mentioned in 9 reviews

Read more highlights

FedEx Office Print & Ship Center - Inside!

FedEx Office Print & Ship Center

(218 reviews)

Sometimes the lines are long and there's only one employee handling it all. But when there's at…read moreleast two employees the line is swift. So the employees here are great. The company as a whole could improve. I only come here to pick up my FedEx packages since they always deliver when I'm away and I have to sign and present ID to prove I'm over 18 for my package. I wish I could have it just be pick up at location instead of having to go through the process of having to wait for an undelivered email in order to request pick up at location. I feel that they overcharge for boxes and packaging supplies but so does UPS. I much rather support the USPS for packaging supplies.

Not a fan of their new (well, not really new) shipping practices where they try and get you to use…read moretheir automated shipping system. The problem is that there isn't very much information provided when using that process. An example from today comes to mind. I'm shipping something that has an internal battery back to the manufacturer for repair. It doesn't seem to want to charge. When I went to use the automated check-in system, I was prompted to certify that my package didn't include hazardous materials. But, there isn't any information as to WHAT they consider hazardous. Because I wasn't sure if the battery in the package was considered hazardous, I decided to use the human based check in. The first words out of the person (who was female) who helped me's mouth was, "You know you could have used the automated check-in in." Not hi, not hello...but trying to drive me to that system. When I explained why I was going with human check in, her tone and body language were incredibly condescending. I felt like she was trying to chide me for wanting to ensure I followed their practices. I highlight this interaction because Neal and the team here have been my go to for some time both personally and professionally when I need something printed or shipped. I'm not going to change that, but I really wish they wouldn't treat people who want to be sure they are doing it right so poorly. It's not the first time I've had this challenge. This is why I decided to Yelp it. Customers should know what the experience will be like if you choose not to use their automated process.

The UPS Store - shipping_centers - Updated May 2026

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