A little better than other mail services in the arearead more

Great customer service! Awesome because they offer all 3 major carriers, UPS, Fedex, USPS! And I…read morethink there the only Post Office that take Official Passport Photos!!! Which saved me a drive! 5 Stars!

Usually usps workers are pretty grumpy, but this is not the case here! Came here to get my passport…read morerenewed after many years of it being expired. I was dreading it. The two gentlemen here were super nice and immediately greeted me when I walked in. You could tell they have a good relationship with the locals here and knew them by name. Had my photo taken, processed some paperwork and even made copies for me. Painless and easy! They are so personable and even gave me a sticker when I left :) they definitely made my day!

The best experience I've ever had with USPS! The staff is super nice and the office is so peaceful…read more We had an appointment for 3 US passports and photos, flawless service!

I want to give a huge shoutout to Tony at the Tecate Post Office. He truly went above and beyond to…read moremake sure my package got to the person it needed to reach. In a world where customer service can feel rushed, Tony took the time to help, showed genuine care, and made what could have been a stressful situation completely smooth. His professionalism, dedication, and willingness to go the extra mile did not go unnoticed. Experiences like this restore your faith in great customer service. If you're lucky enough to be helped by Tony, you're in excellent hands. Thank you, Tony!

The best postal crew I've ever worked with, seen, or even heard of. Years of regularly coming into…read morethis office, never once have I had any sort of issue. Everyone here is amazing to work with, even when resolving issues from other USPS aspects.

My boyfriend and I recently moved to Otay Ranch-Chula Vista from Mira Mesa and we glad to find a…read moreUSPS near us. Compared to the one in Mira Mesa, I recommend this one 100%!! I understand what the negative reviews are about, but as long as you are patient and are willing to wait because they do get busy at certain hours of the day (which btw is ALL post office). I went today yo drop off a package and to confirm my change of address and the lady that helped me was super nice and it seems like the rest of the front desk were nice as well. Please don't just assume based on the reviews.

Apparently I have a "unsecured delivery location". I clearly requested for it to be redelivered on…read morea Wednesday so I was home if the knock on the door. They never came and on Saturday i got a message saying they sent it back to the sender.

The girls make it so easy for me to continue to get all my work material separated and packed to…read morehead down the hill to make the magic happen. Thank you so much for

Excellent service, efficient and very helpful. Best Postal Annex location in my opinion. Thank youread more

Top notch service from a top notch crew. Friendly knowledgeable staff who know their packing and…read moreshipping services! I take all my shipping, packing, printing, needs here. The sisters Debbie and Heidi go out of their way for their clients and it shows. This location is well worth many repeat visits!

My second time here I need stamps and pick up some for my…read morefriend too Very nice and quiet here Very easy to stop and pick up here Parking was good this morning I was the second person here and quick service Very polite too

My visits in the past week have been very good. The front window staff has been very great at…read morecustomer service. Of note is today's visit with Jocelyn as my Window Staff. She was very knowledgeable and she even reassured me that the postage that I affixed to my mailing item could be credited towards my final balance; I added Certified and Return Receipt. She was very good about being knowledgeable about the postal products and it was a wonderful experience. I will continue to come to this location. There was no line and the place is clean and well organized.

I put in a 10 day mail stop. They lost my entire 10 days of mail. Manager of the branch did not…read moreeven bother trying to look into it. USPS used to have work ethic and pride. What the hell happened....

I was anxious to use this post office because of the terrible reviews, I won't speak for everyone…read morebut Luis was great. Very Friendly and fast.