Top notch service from a top notch crew. Friendly knowledgeable staff who know their packing and…read moreshipping services! I take all my shipping, packing, printing, needs here. The sisters Debbie and Heidi go out of their way for their clients and it shows. This location is well worth many repeat visits!

Postal Annex in Otay Ranch is one of those local businesses I genuinely enjoy supporting. The…read morecustomer service is always outstanding--friendly, helpful, and professional. They go above and beyond to offer options and alternatives that often end up saving you money, which says a lot about how much they care about their customers. The shop is run by two sisters who opened it about 3-4 years ago, and I've been coming here since day one. In all that time, I've never had a single bad experience. They usually have enough staff to keep the line moving quickly, even during busier hours, which is a huge plus. They offer a wide variety of services--shipping, mailing, passport photos, fingerprinting, faxing, and more. They even carry a great selection of unique products and gifts that you won't find elsewhere. Whether you're sending a package, needing official documents processed, or just stopping by for a quick errand, this place makes it easy and pleasant. I highly recommend Postal Annex Eastlake for all your shipping, mailing, and document service needs. Local businesses like this are worth supporting!

Such amazing service! I brought in an abstract art project to be laminated! He was so calm and…read moreworked with us to get the job done! He had so much patience! I couldn't recommend this postal annex more!!!!

Always Amazing Service! I love coming to this Postal Annex…read morelocation -- Michelle and Jesse always take such great care of me! They're friendly, patient, and super helpful every time I stop by. Whether I'm shipping a package, printing something, or need help with paperwork, they always make the process quick and easy. Thank you both for consistently providing excellent customer service!

I honestly have never left a review anywhere before, but I felt I truly needed to for PostalAnnex+…read more#241 in El Cajon. I walked in after spending an entire day dealing with a complicated situation that I couldn't resolve on my own. I was exhausted, frustrated, and honestly not sure if things would even get finished that day. From the very beginning, the staff here treated me with genuine care and respect. Instead of brushing me off or giving quick answers, they took the time to fully understand my situation, looked into details that were not even their responsibility, and patiently worked through everything step by step. What stood out the most was that they went far beyond what was expected. They didn't have to make extra calls, research additional information, or stay involved until the very end--but they chose to do so anyway, with kindness and a positive attitude the entire time. By the time I left, something I had struggled with all day was completely resolved, and I felt nothing but gratitude. If you're looking for a place where people actually care about helping you, not just completing a transaction, this is it. Professional, thoughtful, and genuinely exceptional service. Highly recommended.

I have come here a couple of times to get documents notarized. The service was quick and the people…read morethat helped me were friendly.

Fantastic customer service every time. The team is friendly responsive and always willing to help…read morewith questions. Shipping is handled quickly and efficiently and they make it easy to get packages out without any hassle. The location is convenient on the island and I always appreciate how smooth and seamless the experience is.

First of all, as a service member, on an island, I just want to point out that it's really hard to…read moreget off the base in the first place. I had to drive my car halfway off the base and then walk the rest of the way because it would've been an hour to get to town. Second of all, I want to point out that one of my officers, who is an extremely competent woman, was looked down on when she asked a question at this very location. I almost wrote a review for her alone, and then forgot about it. Then I happen to be opening up Escrow for a home and when I looked up places in Coronado that do money wiring, transfers, Postal Annex came up as one of the results. I quickly asked the woman with dark hair and glasses if they do wiring, and she rolled her eyes and said no. I laughed bashfully and said that was kind of rude. But inside, I wanted to yell at her so badly. In fact, I almost took a picture of her, but I don't want to ruin her full reputation. She may not have known about my hour trek just to get there and the four places that also didn't have money wiring where other people were polite about it, but she doesn't have to know that to have common decency. It is not right for any one in Customer Service to treat service members or anyone like they are stupid for asking a question. I really hope that whoever is in charge of these representatives can please sit down with these employees and tell them how to do Customer Service. I have worked in Customer Service since I was 16 and I would never treat anyone the way. The behavior was incredibly entitled for no reason and they ruin a lot of days for intelligent people new to the area, completely shutting down the art of curiosity and exploration. I would never attend this Postal Annex if my life depended on it anymore.

Always tremendously helpful, thorough, and professional service at this location. My family has…read moretrusted this location for years with things like passports, one-time delivery, and all manner of greeting cards and last minute office supplies. The great convenience of being able to return packages here has made my life easier a number of times. This location is an important part of our little Shelter Island community, and you will be greeted with a smile and given the best customer service here. There is a very fast and convenient computer you can use to quickly access your print jobs, and the staff here have assisted me with some high quality copies of archival materials. I spent a good part of my grad school afternoons here printing documents in a rush, and I always appreciate the sense of calm the staff here contribute when I am under work or school deadlines. Thank you for being part of our community!

To the business owner. The young lady was very polite and cordial just a little scared. All it was…read morea general review of service. But judging on you lack of respect for a paying customer I see where she gets her trading from. Maybe you can add the service of being a witness to your tool box and your business. Ideas are created and amplified through knowledgeable translations. Tyler, with all due respect: learn some manners. I wasn't aware of her name because she didn't say it. Your postal annex looks dirty and unkept, Smells like old moth balls and old mop. I swear it looks like a dusty abandoned chicken coup.

the workers are fast and efficient always friendly…read moregreat location very professional I go out of my way to go to that Postsl Annex

Always a pleasure coming in here! Everyone is so helpful and prices are decent for downtown area…read more Never really any wait. Parking very accessible too.

I regularly have very high value audiophile electronics boxed and crated thru the San Diego…read morelocation. The store manager is also the lead "knowledge worker" that does all the custom work -- Joe. His ability to quickly and expertly make custom packaging is without equal in my experience. Moreover, his packaging has survived global shipping because he is so careful and competent. Todays shipment was a 130 pound subwoofer. Protecting the dynamic driver required making an inner sleeve to exactly fit the curved contours. A hot glue gun was used to bind high density materials to the required dimensions. See the pictures to understand the excellence.

They have everything you could need. Or, they will make it! Friendly service. Can ship all…read morecarriers I.e., FedEx, UPS,USPS

Had to rent a U-Haul van last minute. Was able to reserve one the night before which was awesome!…read moreAlso had the option for a dolly available which was needed. Customer service was amazing and speedy. Got the keys and was out within minutes. Easy to return as well. Price was definitely worth it considering how last minute my reservation was. $20 to rent and .99 cents per mile if you're curious. You can opt in for insurance also, we risk it for the biscuit though. There is a gas station feet away so it's easy to refuel upon return too. Overall, amazing experience. Thanks!

POOR service on live scan fingerprinting. Initial live scan REJECTED by state agency for Postal…read moreAnnex's clerical error on type of license applied for. Live scan re-submission REJECTED AGAIN by state agency -- Postal Annex's error on live scan ATI number entered. i was charged for the third re-scan despite Postal Annex's clerical error. The third live scan was REJECTED by state agency yet again -- Postal Annex's repeated clerical error on type of license applied for. I finally went to a competitor, AD Live Scan, Chula Vista that did then job right the first time. AVOID Postal Annex East Lake for live scan fingerprinting -- CARELESS AND INCOMPETENT!!!

Great place to get things notarized! Everyone is pretty helpful and nice. Service is quick as well.read more

Great service for all your shipping needs. Fair prices when I shipped some expensive items. Also a…read moregreat location to drop off Amazon returns or make some photo copies.