I have been here twice. It is conveniently located, tidy, and has a great selection of envelopes,…read morebubble mailers, boxes, tape, etc. The customer service is excellent. The guy who works there does not hesitate to provide a label or extra tape when necessary. When I was there a second time, there was a couple scrambling to finish up some paperwork for a passport, but the UPS guy came for the noon pickup and could not wait for them to finish their paperwork, and then left. The shop owner let the couple have all the copies and envelopes he had provided them for free, then gave them directions to a nearby place that had a later UPS pickup time. THAT is the sort of personal, generous customer service that will make this my go-to mailing place.

Very disappointed. They closed business owing customers and broke contract agreements. Owing money…read more If you talk to them they would say we can not push a back key. Been in business 40 years here. They do not understand a thing under business law.

I have used this UPS location a ton of times, mainly for Amazon returns, but for shipping other…read moreitems as well. I have never had any issues with any items shipped from this location, and all of my interactions with the staff have been pleasant. I just dropped off a package (a week before Christmas) and was able to walk right in, 30 minutes before they closed, be assisted right away and get my package shipped off! And a plus... They actually assist you by giving box filler paper and taping up your packages rather than making you purchase a roll of tape lol (I'm looking at you USPS..).

On May 30, 2025, I received multiple electronic confirmations that USAA's $14,000 fully endorsed…read moreroof check - by both me & my mortgage company, per my homeowners' insurance policy, for hail damage - was at this UPS store, for pick-up. However, when I arrived here, including with - while I violate my own HIPAA - a broken baby toe, wearing a surgical shoe, per my podiatrist and Urgent Care/ER doctors - the entire staff could not, and would not, find the missing - essentially *CASH* - $14,000 USAA roof check. Not only do I have a fiduciary responsibility to not lose USAA's funds, I also have a fiduciary responsibility to pay my roofer, Jon Feltwell, of Company Roofing, who has a fiduciary responsibility to pay his roofers/staff. I could not let my team down. However, shockingly, when this guy in this video walked in, yelling & cussing loudly on his phone, interrupting my conversation with Owner Pam's staff, trying to understand where the missing/cash fully endorsed $14K USAA roof check was - while being told it was at a "UPS Store Access Point," while inquiring what an Access Point even is, when I was told it was being delivered to a UPS Store, then I was requesting a list of "UPS Store Access Points," to begin a Wild Goose Chase, this guy rudely interrupted. When I used my therapy skills and my NYC/CO FBI Agent dead dad's Vietnam Veteran Pilot tactics of being "cool, calm, and collected," instead of being trusted, believed, and respected - by Owner Pam's staff, the white male customer in this store (who was also sexist/misogynistic), and by this guy, instead I was victim-blamed and attacked, as per this video. This led to my suffering a mental, structural, brain-health condition, a totally preventable stress-induced migraine, and my having to take my migraine medicine. I left the store, and immediately called 911. Shockingly, Denver Police sided with this sexist/misogynist guy. Feel free to read all the other reviews about how rude Owner Pam is. Feel free to follow my lead, and take your business elsewhere! Vote with your feet & wallet, and - per capitalism - give your money to business owners who respect customers! FYI, I also called the Federal Bureau of Investigations (FBI) about this UPS Store & Owner Pam. The FBI told me to report Pam/this UPS Store to: 1. Federal Trade Commission (FTC) for: A) Unfair or Fraudulent Business Practices B) Discrimination in a Public Place, per the: i) Americans with Disabilities Act (ADA) - my broken baby toe/surgical boot, per my multiple doctors ii) 1964 Civil Rights Act - my sex/gender, as a woman/female, when he called me both a "bitch" and a "Karen," for doing the right thing for USAA, my mortgage company, my roofer, and for my roofer's staff The fact that Denver Police protected this business - who abused their "power" - per the FBI? Shop here at your own risk!

After Christmas 2022, I used this Greenwood Village, CO location of Mail Boxes Plus to drop off a…read moreUPS shipment to Canada. I initiated the UPS shipment via my online account and UPS did not create all of the necessary documentation for an international shipment, like they should have. The worker at Mail Boxes Plus caught all of this and then patiently waited while I called UPS to get things sorted out. I'm very grateful for the excellent customer service that was provided at this store. Thanks to the gentleman at the counter, my box arrived in Canada, no problems...

I absolutely love this family owned business. It is run by a husband and wife who are always…read moresoooooooo friendly and helpful!! They sell all the shipping supplies you could possibly need as well as greeting cards and gift bags, etc. They have PO Boxes you can rent and are accesible to you 24 hours a day! They take UPS, FedEx, and USPS packages so it's one stop shopping. It's never too crowded and I'm in and out in less than 5 minutes. They will check all three shipping options and let you know which one is cheapest!! Truly sweet mid-westerners. I honestly never go to the post office anymore. Keep it up you guys!!

Update: the item did get returned & refunded a couple days after this post…read more Thank You to the UPS store for the response to this review. When I walked into this store on a thursday afternoon there were packages EVERYWHERE! it was a mess! I dropped off 2 amazon rtns that day which were both on the same receipt. One was returned & refunded within a few days. The other one kept showing as on its way back. I called amazon & they said the item didnt even leave that UPS store until at least 4 days after the first item. 10 days later i'm still waiting to find out the status of this return.

I agree with my good Yelp friend, Chance H., this location is amazing. I absolutely enjoyed my…read morebrief experience here. A young lady by the name of Angie actually wrapped up my Amazon return and didn't charge me anything additional. Great parking lot spaces, and always a pleasure to stop by here!! Everyone had a nice, bright smile on their faces, and I did feel welcomed here.

Today I really needed to get some boxes shipped…read more As soon as I walked in a very nice lady Karen helped me, She was so professional and kind and patient, She helped me get the boxes taped and shipped off She was very patient and very gentle with office supplies, As she was wrapping up helping me she let me know one of my boxes was to go to the post office and she taped it and helped her finish my visit, very helpful. Thank you Karen

This was probably the worst service I've ever had at a FedEx. Been doing business with them for a…read morelong time. I emailed the labels for my packages to their locations email address. The person, Lanie was either too new or wasn't properly trained. She kept making demands at me on how I needed to email the labels to her. I've been doing this a long time and I follow the same procedure. She told me I sent her a link. So I sent her the exact copy with a clickable FedEx link that said print labels. She couldn't find it and I had to show her. After clicking it, she then tried to print the labels first from the label printer. The first one came out normal and the second was in landscape. So she tried again and printed the next one portrait and it was far too big for the page to fit in a sleeve. She then acted like those were the only 2 and kept arguing with me there weren't 4 to print. There were 3 other employees there, 2 guys and 1 woman. She was back there gossiping while Lanie was struggling. I called to one of the male employees and asked for help. Lanie then barked at me she didn't need help she knew how to print a label. But she did need help and no one was offering it. The kid walked away probably because he didn't want any backlash from her. Finally the manager came up and helped her. She didn't have a word about Lanies behavior nor did she apologize to me for my awful experience. Now I don't know if it's because this employees age or just bad management? But Lanie didn't seem happy period. After the manager walked away another customer came in and one of the other white guys walked up and told me to move the sleeves so he could help that person. I'm looking around like why are these people telling me to do their job?! Lanie then tells him nothing needs to be moved. She then gives me the sleeves telling me to put them on my packages which clearly needed to be taped up. She then asks the other person if she can help her before taping and labeling my packages. Lanie also asked me if I needed a receipt which I did but also tries to help new customers the same time. I'm fed up and I tell the manager I have a plane to catch and I need someone to finish labeling my packages. Then finally emergence set in and they got to it. I'm really hoping I get my packages and they arrive undamaged. This was a nightmare. Next time I will travel farther to another FedEx.

I needed some special help and even though they were very busy, I got personalized warm service…read more Unlike their competitor at Havana and Florida who couldn't be bothered, these people really know how to do business

I needed two documents printed but completely forgot to do it. I was able to get a PDF file for…read morethe docs and emailed the files to myself. The young man was extremely helpful although it was less than 30 minutes to closing, he was patient and offered great customer service. I have to say, we are two time zones away from home, in the 1st month of a 4 month trip, not familiar with the area and don't travel with a printer. I didn't get his name but he was 100% great.

Thank you, Heidi and Owen, for the excellent customer service. I appreciate your kind and patient…read moreassistance.

I just received a shipment of china serving pieces shipped from Denver to Hamilton, Ontario,…read moreCanada. Every piece arrived safe and sound. Margo did an excellent job in packing each individual piece. In the process of arranging shipping, I had to speak with Margo a number of times. She was always patient and pleasant. As a senior, I really appreciated it. Thank you Margo for a job well done. Chris Osborne

I had a great experience here getting invitations printed for a family event. Set helped me & did…read moreeverything possible for them to come out right.

This is the best FedEx office. I don't have a printer, so I'm in often using self service and full…read moreservice. Doug and Set helped me print out cards for my friend's celebration of life. They gave advice on paper choice, offering insights as to what people normally chose. They made a stressful task quite easy. They are both kind, considerate and friendly. As is Erin, who wasn't working when I came in but also helps me frequently.

This UPS store is the best!! You should always come here. Rachel helped us out and she is so nice…read more Everything here is so cheap, you should try their new printer that can print on almost anything! THANK YOU

Janae helped us today with a bunch of heavy boxes . She was awesome and helped us so much and made…read moreit such a smooth process . Thanks girl !

Worst USPS ever. Long lines, difficult to get to, and rude employees. Do my tax dollars go to this…read moreplace? Maybe they should go to training first.

This is a small post office with one or two clerks and can get a bit crowded, but the clerks are…read moreusually professional: polite, efficient and helpful.