Great staff. Well-run. In and out in record time. It's what you would want in any experience with the Post Office.

I would offer ZERO stars if available. They do havea phone number but in the 8x I have phoned they NEVER answered the number....rings for minutes then hangs up on you. No response regarding broken community mailboxes, no response for lost and found or stolen mail.. Please close DOGE this one and save the taxpayer $$. read more

Very disappointed in how utterly incompetent Clare was in delivering my packages when given the appropriate information. She proceeded to purposely stall, waste my time, and let the line build up for no reason. Her customer service was of the poorest quality I have ever experienced. It's concerning that USPS would hire such utterly disgraceful and nasty person. read more

Who do I trust to deliver my packages to the correct mailbox? I've been screwed over by UPS, FEDEX, AMAZON, and now USPS!! I went to retrieve my delivery from the parcel locker on the morning of 01/08/25, and the locker key was nowhere to be found!! Checked in with the leasing office, and they told me they "don't accept packages". So I immediately assumed that the USPS worker put the locker key into the wrong mailbox! I filed a missing package claim with USPS and they told me they could not located the package. I've been denied a refund claim from all three parties (USPS, eBay, and eBay seller) even after providing email proof by USPS!!! I lost almost $300 because of lazy and incompetent USPS and it's absolutely infuriating!! read more

US Post Office - Post Offices Near Me - Denver, Colorado

One of THE WORST post offices that I have ever been too. Every time I come here no mater when, there is a line that goes all the way out the door with usually one slow employee at the front counter. One day I decided to wait in line which took about 45 mins to reach the front and when I get there, the employee bold faced and without any hesitation accused me of being a thief! Said I stole some packing material from the shelf while I was waiting. I called her out on her lie and offered to watch the security camera footage, She backed down but did not apologize. Next step is to file a complaint with the Postmaster, this will not stand! read more

I think that on different occasions, the post office experience can vary. I wrote a one star review last time, for some reasons that have nothing to do with the post office itself. What is that one star going to accomplish? Nothing, nobody is going to make the post office better or worse. They weren't the ones that ripped out the mailboxes at my apartment complex or that were stealing mail, ultimately causing me to have to go to the post office in the first place. I was situationally pissed off that day, and that isn't fair. This time, there was a bit of a line when I walked in but it was gone by the time I had finished labeling the package I was sending. I think the name of the person who helped me was Oksana, she caught me off guard with her kindness, friendliness and efficiency. Five stars for her! read more

As usual, one person working the counter. Line out the door. At least 20 people in line. This PO gives zero effs about service.

My husband had to send some things via certified mail and opted to go to this post office since it is near our Colorado address. It is a smaller, older post office with only a couple of windows but we were in and out of there in a flash, in part because we went on the morning after a blizzard hit the area. Notwithstanding the very cold and miserable weather, the postal clerks were helpful and friendly. There were working pens (something that is harder to find nowadays) and plenty of counter space to prepare packages. I would return to this location, if needed, when we are back there later this summer. read more

US Post Office - Post Offices Near Me - Denver, Colorado

The line for this place at all hours is out the door. The people working do not have a clue what they are doing. They have stopped delivering mail to our box because the box became full of mail while we were on vacation. Take notice of the line in the photo below. Everyone working here should be fired into oblivion. read more

US Post Office - Line - Post Offices Near Me - Denver, Colorado

This Post Office Is The Worst & Think That It Should Be Shut Down. This Location Is Illiterate & A Whole HeadAche x10 To Deal With. They Ruined All My Holiday Gift Deliveries As The Delivery Address Clearly State Aurora, CO 80247 On The Shipping Labels. But These People Are Soooo Dumb, They Are Constantly Returning All My Packages To Sender Because Apparently They Cannot Read.! If The Shipping Address Says Deliver To Aurora, CO 80247, Why Are Ya'll Constantly Attempting To Deliver To Denver, CO 80247. They Do Not Answer Phones, If I Could Rate Then Under 0 I Would Because They Sure No How To Ruin Surprises & Deliveries. The Contact Center Sucks Just As Bad As This Location. I WOULD NEVER USE USPS AGAIN...! read more

Change your hours to closing at 5:57 if you are going to lock your doors early a holes Also everything in the self serve area is broken. Get it together. read more

US Post Office - Broken self-service center - Post Offices Near Me - Denver, Colorado

Dropped a package using the drive-thru boxes about a month ago. Was just told by the recipient that they never got it. Tried to get it resolved today by visiting this post office and one of the female ladies (Asian?) accused me of FRAUD!!! Refused to help me or answer any of my questions. read more

I want to give them a zero but not possible my package was to big to fit in mailbox so it was redirected to the Sullivan postal office in jefferson ave spoke with lady clerk I can tell right away she was not wanting to help me at all gave her my information spent 2 minutes in the back came out and said they didn't have it went back to postal office 15 minutes later spoke with a different clerk she was amazing and willing to help she was a Latina lady I believe found my package right away the first clerk I spoke with was a Asian lady i immediately felt uncomfortable with her just the way she went on with her work I get it you have certain types to help and I didn't fit it but I was not trying to get to know you or nothing I just needed my package read more

This is a very busy post office but it is convenient to where I live. I went to mail out a package and got there around 12:30pm and there was no one in line!! Loved it. The Post Office worker was very fast, professional and friendly. Great location, plenty of parking and just make sure you have everything prepared the right way so you won't hold up the line. read more

US Post Office - Main entrance. - Post Offices Near Me - Denver, Colorado

I wouldn't have these people hold your mail. I had mail held for a month while I was out of town in June and my mail was apparently lost. Just disappeared. Most of my statements and things I have on digital delivery but there are still some things that I need to have paper copies of for taxes, etc. Unfortunately there were statements included in this mail that included account numbers, obviously my address, my full name... lots of identifying information that could lead to identity theft. read more

No one answers the phone. If I could give this place 0 stars, I would. Good luck trying to get a quick answer to a simple question with a slow robotic voice directing you to speak to a person that won't answer. read more

I never get packages. I reschedule a re delivery and then my package gets lost. This has happened many many times. I call and speak to supervisors who tell me the they cannot make carriers deliver packages or they are too old and do not know the PO's technology or if they cannot physically lift packages they wont deliver. Horrible customer service. read more

So I have been in hold for about 45 min on the phone which is not by any sense of the word professional at all.... I called and after 4 attempts I finally got a ring tone then I get to the lady who answered... I asked is this the postoffive that delivers to zip code 80247 she says yes and the asked me if she could put me on hold.... and now here we are 50 min later still on hold... all I want to do is add a apt number to my package that is reporting to me that it's undeliverable as addressed.. .update so after 55 minutes I called again and some lady answered only to tell me there was no blinking light so they never knew I was still on hold.... notified her of what was going on for her to angrily tell me this is the major problem that's been going on in our post office is people like it me not putting apartment numbers on our packages.... now mind you I was calling to correct the problem and even though I was put on hold for 55 minutes without a response I never began to disrespect her about me being on hold.... Final I had worked for the Post Office for about 3 months before I mess that up so I fully understand what they go through but if it's an issue where you easily get hot headed with customers then maybe you should look for a different job or go back to delivering mail read more

US Post Office - On hold listen to the same recording for 55 minutes - Post Offices Near Me - Denver, Colorado

Been standing in line for 45 minutes waiting to pick up a package. Only one employees helping a line of 15 while 3 other employees standing and not helping read more

US Post Office - Employees standing around not helping customers - Post Offices Near Me - Denver, Colorado

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Well if I previously thought they were understaffed, today was twice as bad. Thankfully, I had no where to be and nothing to do. I knew my wait would be lengthy. I counted 25 people in front of me. I started the stopwatch on my phone. I stopped it once I was finally done. 37 minutes 56 seconds. Unbelievably slow. I definitely would have gone elsewhere, but I had to pick up some certified mail, so there was no choice for me. This snail mail jail or nothing. There were three people that I could see who were working the front area, but rarely was there more than one of them helping anyone. In fact an older Caucasian guy seemed more interested in throwing envelopes and boxes around than actually helping the customers. Multiple people in line were complaining. It was literally a disaster. read more

US Post Office - 25 people in line! - Post Offices Near Me - Denver, Colorado

The post office box drop inside was broken once again. Just remove it if you can't maintain it. This is the 4th in 6 months. I give up.

If you have the option to use a different post office I highly recommend it. This post office was assigned to us so we often pick up packages from them. Whether there is two people or ten people in line it will take a while. I've been there to get a package they couldn't find & often get notes in my mailbox that small items are in fact oversized & I need to pick them up here. Admittedly I was warned by neighbors when I moved in that these people do the bare minimum. Really a hassle. Our old post office was so efficient & I now realize that I took them for granted. read more

Took my package here where it said accepted for three days before finally scanning at the Denver distribution center. What kind of service is this? I used another location and my package is already moving. Lines here are super long and when I asked for a label to write the address on one of the employees told me "write it on the box" when there's a whole stack of labels sitting behind the desk. What kind of service is that? Smh read more

This has been my neighborhood post office for three years and I am completely satisfied with their services. I don't know if it is fair to give them a bad review because they sometimes have a line. In my experience, it has never been because of a lack of employees on duty or poor service, but just high demand from customers. Plus many customers are small businesses with multiple packages to send at one time. Plan to go in between opening and lunch if you can and there won't be as much of a line. I have always found the employees friendly and helpful. They now have a woman who works at the front door and offers to sell postage and envelopes if that is your only business, so you don't have to wait in line. They also have an automated postage machine if you are in a hurry, though I usually opt for the line because the employees are so helpful. read more

The old lady with a blond short hair !!! Please fire her ! She is horrible . All my friends and family dont like her because how bad she is . She looks like she hate this job so much or hate this world or something . If i can give you 0 stars i will . The only reason why i think 1 star is worth it is because of the very nice african american lady that make this place worth it . But damm pay little bit more and get better service because i cant describe how bad the blond lady is . I will come one last time and its because I will upgrade her name here . I just left in madness so i forget to look at her name read more

Had mail held at this location. I arrived at 9:30 on a Saturday and there was a line of 15 people waiting, nobody was informed or directed to which line they needed to be in. So I waited in the line I had already been in, got to the front just to rudely be told I needed to wait in the OTHER line. There needs to be some kind of rope or a sign that tells you which line is which. Horribly unorganized and now I'm wasting more of my time in this dump they have the audacity to call a post office. read more

Don't not use this post office!!!!! They don't scan packages out and send them to the Denver distribution center. The grow them in a truck and them route them to New Mexico or Las Vegas making your packages show up 6-8 days later than they should and the refuse to give you money back even when you paid for 3 day shipping. Worst post office in Denver. I had one package that was going from Denver to broomfield and it took 14 days to show up because of this post office. They routed it to Seattle where it sat for 4 days before coming back to Denver. This place is run by morons who don't care at all read more

This is the worst post office in CO. They have stopped delivering packages, mail and even junk mail. They tell their vendors like Amazon they have delivered the packages but it's never in the package mailboxes. They never even attempted to even deliver them when they say they do. What a joke, they are like Trump all lies read more

Ahhh the post office. I love going in here, like I still enjoy seeing a teller at the bank. It is very busy here, and usually a line. So be prepared to wait a few minutes. Up to 15... I would say. I've never had an issue here and service is always friendly. read more

Worst coustomer service in town! Employees don't treat you as a paying customer, rather a burden to their day. Every time I go into this place it is always looking for a package they lost within this facility. Every time I am told it's not there and must speak to a supervisor, and every time that supervisor is capable of finding my missing parcel. If I could pay more to avoid using USPS I would more than gladly do it. I would avoid using this post at all costs. read more

Awful service. Won't deliver packages and doesn't notify you that packages are just sitting at the post office after non-attempts.

The Supervisor is an arrogant pompous. I'm not using USPS again solely as a result of this guy. Too lazy to deliver packages but when Amazon switched the packages over to be delivered by UPS I am getting them no problem. read more

HORRIBLE. Horrible horrible. The service at this location couldn't be worse if they tired... and it literally seems like they are trying to be as awful as they can. There is never more than 1 person at the counter, but usually there is NO ONE. They disappear into the back for 15-20 minutes to "look to packages" but I'm confident they are taking naps. I've never seen people move slower with a line of 20+ people waiting to give them business. The attitudes of the employees are almost comically horrific...never a friendly greeting, never basic manners or even an apology for the criminally long wait time while they move like snails seemingly on purpose. I have watched frail elderly customers wait over an hour for a basic need without any assistance. Is there a way to report this location?? How hasn't the US handled this by now? An absolute abomination. Seriously go elsewhere. read more

Is NO stars an option? I'd rather drive to Colorado Springs or Boulder than deal with the "specimens" that work here. I walked into the lobby to find a line 12-15 pissed off people long. Nothing out of the ordinary there, this is a post office at lunch time after all. Lines don't bother me. As I stood there, I started to realize why there were so many furrowed brows and mumbled muttering... All 3 USPS employees that were behind the counters were all seemingly arguing, loudly, about how it was actually in fact THEIR turn to take a lunch break. Screw this, and F#@! her, and that piece of $#!T manager yadda yadda...ALL WHILE WE STOOD THERE AND WATCHED!!! Not a single person was being helped at ALL. This continued for a few minutes until one walked off, one went into a sorting area, and the third just walked to the back. Umm...what just happened? Finally someone came back and grunted...ugh, next up! A "manager" came up, looked lost, didn't offer to help anyone and just kept staring at us like we were zoo animals. Finally we got up to 2 functioning @$$hole employees helping behind the counter. One woman asked for a manager and from there, Jerry Springer chaos ensued. This poor woman, who must have been in her late 60's...was desperately looking for her package. She had apparently been to this post office twice, another post office, and had talked to the leasing managers at her retirement community. The tracking number said the package was delivered, but not to the address on the box. Then the box was later returned to the post office by the mail carrier. The manager looked at her with disbelief, and said, "Well that's not my fault, I already told you I don't know where your package is." That was his answer. ARE YOU SERIOUS? He refused to look it up, refused to look at all the tracking documents she had, or the letter from her retirement community that they recently had been having issues with mail being lost, and told her it wasn't his PROBLEM!!! I have never seen someone more frustrated and desperate...and an employee so blatantly rude and disgusting to a customer. The woman who finally checked me out was short with me, rude, and didn't even explain or offer insurance or tracking and never even looked up at me. STAY AWAY..VERY VERY FAR AWAY...THIS POST OFFICE SHOULD BE SHUT DOWN. The last time I was here, a man had received a yellow certified mail notification that he had something he had to sign for and pick up at that specific location...and after waiting for them to look for it for 18 MINUTES....they told him they lost it!!! UPS. FedEx. Anywhere but here.... read more

I wish I could give a negative rating. I called them three times because a package, which they tried to deliver was incorrect. These people are VERY rude. I do not understand how they can work at a place that deal with customers. They will see rage when I go in there after work. I was told to pick up the package. If it ends up getting returned. They will see the biggest b*tch ever. This is suppose to be a place of business. These people that work here, do not know what customer service is. BE AWARE. Avoid if possible. They are very LAZY and they apparently do not want to help. There are so many good people needing jobs. The worthless people working here needs to get fired. Update: if u call their office they will hang up on you mulitiple times. The manager at this location knows NOTHING about customer service. I have never spoken to someone so incompetent in my entire life. This lady is just as rude or even more rude than the people below her. I will be contacting the main office. This is so ridiculous. read more

There are a few places you must go in life that you never look forward to, the DMV, the dentist, WalMart and the Post Office. It's amazing how depressing the post office can be. You get to stand in the slowest line known to mankind and at some point you have the honor of visiting with an angry postal employee that hates their job. You wonder if they actually hate people too. There is always an interesting cross-section of the population in line if you are into the people watching thing. Well, this location is not unlike any of the others... It happens to be close to my office so I'm in here often. I've tried to visit at different times to determine what time of day is best but have succumbed to the reality that there is absolutely no good time. Just do whatever is humanly possible to avoid going at lunch time. My apologies for being kind of negative, the good thing about this location is that it's off the path and probably not as crowded as some other postal locations in town. Have fun... read more

First off - I understand that nobody really enjoys going to the US Post Office. Even still, after recognizing this notion, I still have to give this place a 1-star rating. I typically frequent three different US Post Offices (depending on where I am), and this US Post Office is hands down the slowest!! Every time I come here there is a line, and it's evident that the long wait time is a regular occurrence. To add salt to the wound, the self-service machine was broken last time I visited this USPS location. Try to avoid this one if you can! read more

There are a lot of shitty post offices. This one holds par on the shit level... lines are terribly long and slow. Besides that its a normal post office. read more

US Post Office - About half of the line. - Post Offices Near Me - Denver, Colorado

This has got to be the busiest post office that I have been to. Not only is it busy, but the employees are the rudest and the two times I have been here the customers are not much better. Today a small child (who was obviously not being watched) broke a whole display, there was a creaming match in line, and an employee got down right nasty with a customer when it was her fault the lady went up to her. I think what angers me the most is that they lose my mail or deliver it to someone else half the time. Boo US post office, boo. read more

Just left this location and won't be back. I was the only customer there and felt like they were cold and not at all welcoming. No 'Hi' just a blank stare until I said I had to ship a package and pick up a certified letter. It was very unpleasant and I defiantly got the vibe that I was a nuisance verse a customer. read more