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    US Post Office

    2.7 (57 reviews)
    Closed • 9:00 am - 5:30 pm

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    4 days ago

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    4 months ago

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    3 months ago

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    2 years ago

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    5 years ago

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    3 years ago

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    3 years ago

    Great service and friendly staff. Clean building. Small space. Really not much more than that.

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    9 years ago

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    6 years ago

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    4 years ago

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    2 years ago

    honestly the nicest experience I can remember at a post office! both women were very nice and helpful

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    5 years ago

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    4 years ago

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    15 years ago

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    12 years ago

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    6 years ago

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    15 years ago

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    9 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    4 years ago

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    11 years ago

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    4 years ago

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    16 years ago

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    10 years ago

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    14 years ago

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    14 years ago

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    6 years ago

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    14 years ago

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    6 years ago

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    5 years ago

    Terrible terrible customer service. Avoid this place. Rushed and rude even though I was shipping something of great value. Never go here.

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    11 years ago

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    6 years ago

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    9 years ago

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    6 years ago

    The worst costumer service and terrible attitudes. Find a different place to do your business.

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    6 years ago

    Never any parking with no one inside. Slow service. Needed a PO Box because delivery in inconsistent

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    8 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - US Post Office

    Review Highlights - US Post Office

    “The postal workers were pleasant and polite and the gentleman I worked with excitedly indulged my need to look for "fun" stamps.”

    Mentioned in 2 reviews

    Read more highlights

    US Post Office

    US Post Office

    2.8(79 reviews)
    2.6 mi•Five Points, Northwest

    Had an appointment today for a passport and photos and, honestly, I was dreading it. The wait. The…read moreprocess. All of it. I showed up about 25 minutes early and somehow got called back a few minutes before my appointment. And honestly? Aside from this old post office building being a little warm inside, the experience was amazing. You know why? Ernest in the passport office. That guy is amazing. Super friendly, super efficient, and he plays great music back there too. My appointment was scheduled at 11:45. I'm sitting in my car finishing this review at 11:49. Ernest is the GOAT!

    At this point, USPS delivering my mail would apparently require a level of precision and…read moreinvestigative skill normally reserved for NASA. The package at issue was scanned "Delivered, Parcel Locker" at 5:07 PM on August 6. It was not in a parcel locker. It was not in my mailbox. It was not accessible to me. My building uses LuxerOne, which sends an electronic notification when a package is actually placed in a locker. USPS successfully delivered another package to me earlier that same day at 12:25 PM, and--miraculously--the LuxerOne system worked exactly as intended and notified me. The 5:07 PM package generated nothing. And this was not an isolated incident. This was the FOURTH package USPS has marked "delivered" that I did not receive. Naturally, I submitted an inquiry. Enter the female supervisor who identified herself as "Le Le." If Le Le is her actual legal or professional name, fine. If it is a nickname, I'm genuinely curious when USPS decided that supervisors handling formal complaints about missing federal mail should introduce themselves like contestants on a VH1 reality show. Customers should be given the actual name of the employee handling an official complaint. But the nickname quickly became the least concerning part of the conversation. Le Le informed me that she had a photograph of my package and triumphantly announced that it wasn't my package at all because it belonged to "C Holmes." Except: Her name is "C Holcomb. And C Holcomb is the SENDER. I am the RECIPIENT. My name is printed prominently on the shipping label above my Denver address. So somehow the person supervising an investigation into missing mail apparently concluded that the person listed in the return-address section was the intended recipient. This is not advanced logistics. This is literally understanding which direction a package is traveling. Apparently we needed to bring in Dora the Explorer: "Can you find the recipient?" When I attempted to explain the difference between a sender and a receiver, Le Le repeatedly interrupted me. She then delivered what may be the most astonishing statement I have ever heard from someone entrusted with the United States mail: "You won't be getting the package anyway because you have a bad attitude." Excuse me? Since when is mail delivery contingent upon whether a postal supervisor approves of the recipient's personality? I must have missed the new USPS policy: Postage paid. Address correct. Delivery subject to Le Le's vibes. She also told me: "You need to come up here so I can show you that it's not your package." I already possess a photograph of the actual box. The tracking number on the box matches the tracking number under investigation. The shipping label has my name on it. The sender's name is in the sender section. I am not sure what live demonstration at the post office was supposed to overcome those inconvenient facts. Perhaps she planned to point at the label very confidently until reality changed. She also announced: "I won't be here tomorrow, so you need to speak with someone else." That was one of the few helpful suggestions she made. Because after being interrupted, spoken to disrespectfully, told I supposedly would not receive my own package because of my "bad attitude," and subjected to an argument over the apparently mysterious concept of a return address, I told her plainly that I would be filing a complaint and I did not want to speak with her again. That should have ended the interaction. Instead, she called me FOUR MORE TIMES. Four. After I explicitly told her to stop contacting me. I ultimately had to tell a USPS supervisor to stop harassing me and stop calling my phone. Imagine filing a complaint because your package disappeared and somehow ending up needing to tell the supervisor investigating the disappearance to stop repeatedly calling you. At this point, I have retained the voicemail, screenshots, tracking information, photographs of the shipping label, LuxerOne records, and my phone records. And unlike this investigation, my documentation actually shows who the sender and recipient are. To be clear, this is bigger than one rude employee. Four packages have now been marked delivered by USPS and have not reached me. The August 6 package was the fourth. That is a pattern. I have therefore filed/escalated this matter with the USPS Office of Inspector General, including the circumstances surrounding the missing packages and the supervisor's conduct. If the OIG does not resolve the matter of these four packages that USPS claims were delivered but that I did not receive, I will be contacting my state representatives and other appropriate elected officials and providing them with the documentation as well. Because after four disappearing packages, questionable delivery scans, a supervisor who apparently cannot distinguish a sender from a recipient, a threat that I would not receive my package because of my "attitude," and four unwanted phone calls after telli

    Photos
    US Post Office - Long line of customers, clerk seen in photo  didn't help any customers for 10 minutes. Other clerk was in the back

    Long line of customers, clerk seen in photo didn't help any customers for 10 minutes. Other clerk was in the back

    US Post Office
    US Post Office

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    US Post Office - postoffices - Updated September 2026

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