Louie and his crew run a well organized, clean and responsive UPS store at Broadway & Alameda. Even during the holiday times when packages are stacked to the ceiling, Louie and his staff go above and beyond to be friendly and respectful of each other and a line of customers. One glitch, the POS system seems tricky and obtuse at times to pay box rental fees. More than once I have had to delay rental payments due to POS software issues. I've used other UPS store services, this location is my choice. read more

Pretty difficult to recommend shredding papers here. I made an appointment, and arrived on time. After I arrived, I was told the bin for shredding papers is full. What was the point of scheduling an appointment if the service wasn't going to be available? Why didn't I receive a call or text to cancel? read more

The store manager Tyler is unprofessional and a hot head. As a manager he is a bad example for the rest of the team which I have found (base on multiple interactions) very willing to engage and customer service friendly. I tried to escalate this to the General Manager but (Michelle Gayton) but no contact information available. read more

The staff here are so friendly and helpful. Hard to imagine a shipping store warranting a 5-star review, but I actually look forward to coming here every time because I know it'll be quick, friendly and positive! read more

Mac notarized my document, copied it, and shipped it. It was a pleasure to work with Mac and Michael!

Conveniently located on Broadway by a lot of other stores yes easy accessible with limited parking out front, staffed with and welcomed by a very friendly guy. read more

The UPS Store - Shipping Centers Near Me - Denver, Colorado

Great service. Friendly, and efficient. Easy parking. I always choose this location.

Store gets super busy but the staff dispatches very quickly abe calmmy. They are helpful with their suggestions and explanation Of services. Devon was extremely helpful and understanding when helping me with notarizing paperwork and getting it to the appropriate destination. read more

I called to make an appointment to have notary services and was told there were no openings today. I then went online and found that they did have openings today. I showed up at 10 to 1 for a 1 o'clock appointment and was taken reasonably promptly . However, although the young man who performed my service was efficient, he was less than pleasant. I also was able to get a passport photo done at the same time. Please note that if you want notary services from a UPS in Denver, you need to make an appointment. Not all UPS stores provide the service and if they do, it's at staggered times. This is not advertised on their website which suggests that you can just walk in. read more

Extremely professional and incredibly knowledgeable of processes. Asked for help with label printing and they were able to service my request. I value the way customers are greeted and treated. A refreshing memory for next package needing delivered. This is my new store! JP read more

Wow, what a nice bunch of people here. They're super helpful, fast and efficient. I will definitely be back, highly recommend.

I have used this UPS many times to drop off/ship packages and I have always experienced excellent customer service. I've interacted with at least 4-5 different employees and every time each person has been friendly, quick, and helpful. The location can feel a little dicey at times but the staff make me feel safe and taken care of. read more

I try to use UPS stores exclusively for my business printing and shipping needs. Today I needed to copy a couple of legal documents and was near the 303 S Broadway store. This is not my usual location but I thought nothing of coming here. Wow, did I make a huge mistake. I came in at 4:24pm and there was one other person being helped. I asked if I could just use the copy machine, this should have been and easy in and out. But the 2 guys behind the counter were very rude. They acted like I was totally putting them out by making my 2 copies which rang up at $1.06??? Not sure why these guys were so angry and almost unwilling to take my buck-o-six? At any rate I now know and recommend to others if your planning on getting couples or anything in the Broadway and Alameda area... just go to the Office Depot, it's right next door. I mean no one deserves to be treated so poorly for just running into get a couple of quick copies. The other UPS stirs in town are great not sure what's going on at this one?!?!? read more

The UPS Store - The ups store - Shipping Centers Near Me - Denver, Colorado

Making Copies This tiny UPS store is really tremendous. The staff is beyond helpful and nice. I have been given free copies a few times when I only had a few. That's a nice touch. They are always fast here, too. You can get in and out without any drama. read more

These guys know their stuff. Easy to return Xfinity gear. Went there several times for notary purposes and the last time both employees were Notaries. Easy to make appointments online. $5 is a deal. Previous shipment addresses are in the system so easy to send to relatives etc. read more

Everytime I come to this location, everyone is super helpful and friendly. Very quick and efficient to have a document notarized in less than 5 minutes - and never had an issue shipping. read more

UPS is my go-to. It's more reliable than both Amazon and FedEx. Being more reliable than FedEx is not hard to do due to their insanely low standards for employees, but being more reliable than Amazon is hard to do because they can ship same day. I use the Shop app, which connects to UPS. Through that UPS not only notifies me about my packages, but also my spouse's packages. UPS communicates with you fully on what's going on with your package in real-time. read more

HELPFUL AND EFFECTIVE this needs to be at least 85 characters smells like subway in here but in a good way read more

Louie, the store manager, was very rude and unprofessional. Use another store...this one was terrible.

always happy with the service here. great team. extremely helpful and friendly. Keep up the good work

Everyone is kind, courteous and helpful! I've been a customer there on and off for 10+ years.

The best UPS I've ever been to! The staff is so nice and so helpful. I wish I could leave 6 stars!

Update 6/25/2020: Bumped up to 3 stars from 1. Manager contacted me via email today and apologized profusely, agreeing that the behavior of the employee was out of line and that it would never happen again. A prompt and acceptable resolution to a frustrating circumstance. Hopefully the location in the future will have a positive future! XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX 6/24/2020: What won't brown do for you? Three of us (separate customers), all arrived (admittedly probably closer than we wanted to 7pm) but were all at the door between 6:50-6:52pm. Doors on both sides were locked and lights were already turned off. Middle security gate already half closed. I started by knocking on the parking lot side of the building and was ignored. I went to the Broadway side door and could see an employee behind the counter. I gestured and mouthed "7pm?" and pointed to the sign. The guy behind the counter shook his head "No" and started ignoring me. I stood there for a minute looking for an open store on my phone and he proceed to come to the door, unlocked and opened it, and in a VERY unprofessional/rude tone proceed to tell me, "The computers are DOWN! I couldn't help you ANYWAY!" I asked him his name and he said, "JAMIE!" and before I could get a word in edgewise, he slammed the door and re-locked it, walking away. I'm sorry...but is this "What can brown do for you?". Until this day, I'd always considered choosing UPS over FedEx. Hands down the worst customer service I've ever received from ANY mailing location, and I drove 15min to get there. Would not recommend. Luckily, guy #2 was able to drop his pre-addressed mail off with the USPS truck that just pulled up alongside the store on Broadway...he got some grace. The poor lady I spoke to (just trying to check her PO box) and myself (trying to mail one letter out) both were out of luck. I sat in my car for a minute to see what would happen. "Jamie" proceeded to give the poor USPS driver a rash of verbal flack for "showing up late", before locking the doors and running to his car at 7:01pm. Computers down prevented checking a PO box? What do you want to bet that if I come back tomorrow at 6:52pm that the computers crash again? UPS might want to think retraining Jamie (or whoever drives the blue hatchback). Check the cameras, look at us standing stupidly outside the door. I've worked in customer service for 10yrs...management might consider poaching the guy from FedEx in Cherry Creek...he was incredibly polite/professional. Cannot say the same for Jamie. read more

I've been to this store multiple times - every time, the staff is friendly, polite, and efficient. I'm grateful to have such a high-quality local-owned business to patronize for shipping needs. There are many businesses around the world that could take lessons from how these people run their shop. Thank you! read more

They are slow and really rude. If you are going to ship anything just go somewhere else because they don't even how to do their job.

The folks at this Broadway location gave Can-do attitude, awesome service and patience! highly recommended!

Everyone who works here is so kind and helpful! Mike is the king of broadway UPS - I come in 4 to 5 times a week to drop off packages for my small business and it is always a great experience! read more

Mac is great! Very helpful. They are the best Amazon return guys I know! Would recommend this UPS for sure

they are the very best. I am in there all the time and they are always kind and nice and lovely humans.

Did a great job with packaging my package. Taped my package right up for me! Super friendly

Staff was awesome and helpful! They helped me with my purchase and totally were the coolest guys! I hope to come back and see them again!. Thanks guys S &L & D read more

TL:DR Whether it was a mistake or on purpose, I will not be here again. The story: I stopped in to pickup some plain white envelopes, size 6 3/4. Was in a hurry, so I thought the +$7 price was the cost of convenience. As I was driving home, I looked at the receipt. He charged me for size 10 envelopes, $6.99. The box I had was marked $3.49. I turned around. When I got there, asked for the refund of the difference and he said "oh that's a misprint" like it was supposed to be marked $6.99. I said "you might want to take these stickers off then." He gave me $3.50 back in cash. Whether it was a mistake or on purpose, I will not be here again. read more

Popped in here to get some waivers signed for an event I was hosting. I had called ahead to get their email address but when I kept receiving "return to sender" from the mailer demon (I know that's not exactly what its called) it seemed easier to just head over. No frills in this location but they do have cool mailboxes where you can get your PO Box on. There were two gentlemen working and one very excitable homeless man that was very eager to talk to the associates. You can print, send mail and packages, plus you can pick up some sharpies or other office supplies. I'd call that an A-OK experience for sure. read more

Great crew and friendly service. Always enjoy shipping from this location. Thanks for being great, everyone!

I want to say thank you to this UPS store team in Particular! They have been nothing but reliable, helpful, and has wonderful customer service! They really go above and beyond by helping if I forget tape, always offer to print a receipt for me, and I've never had issues with my packages being delivered, shipping and arriving. I don't live in the neighborhood anymore, but I drive out of my way to this UPS store because their service is that wonderful and dependable! Thank you all!!! read more

Super nice staff here. My friend needed to mail something to his mom and we walked in, they found a box and got it mailed. Pretty simple huh? During the crazy holiday season, I'll head here to get my things mailed for sure. They can put your information into the computer and save addresses you frequently send to. How nice! read more

All right... you bought that amazing gift for someone. You wrapped it, packed it up, threw some Hershey's Minis on top of the tissue paper (everyone does that, right?)... and then it sits in your house for 3 weeks because you don't want to go wait in line at the post office. Sound familiar? Then head over to The UPS Store. I love our post office, but the lines can be LOOOONG. And if it's during the holidays - forget it! I've never had more than one person waiting in front of me at The UPS Store, and the employees have always been very quick and friendly. They've got several pricing options (to ship my last box the options ranged from around $18 to well over $100). The cheaper option got my box where it needed to be safely, and when they said it'd be there. They've also got most of what you'll need to get your package on the road: blank paper for wrapping, tape, markers, etc. It may cost a few bucks more than the USPS, but to save the hassle, it's frequently worth it! read more

I adore Netra and the staff at UPS Broadway, Denver. They all treat me like I am the most important client ever. It is a great feeling to walk in the door and everyone knows Your name and gives such excellent service. Yes sometimes things get bogged down. It is a process. Chill pill people. Slow down. Breath. Netra Thank you for the email/confirmation for the return package you for me. This is only one of the Reasons I adore UPS Broadway, Denver!! Cheers- Ms Ann read more

I have to print things off here due to Covid, working from home and not having a printer. This is the second time (2/2) that they haven't had my print order ready when I go to pick up after the "due time" on their site, and I have to wait 20 mins for it to download and print. The first time, I put the order in the day before, and this time I put it in in the morning and came in at 6pm to pick up. Neither time were they super busy. When you order prints online to pick up, you should be able to pick them up by the designated time and definitely after it... I work FT and am a student at night so I have a very thin slot to pick up prints I need for work or school. This location needs to check their print orders more often! (Especially in the time of Covid and work-from-home) read more

I love this store and all the staff inside it! I frequently stop in to mail packages and I always have a great experience. The employees are really friendly, knowledgeable and helpful. The store is well staffed and I rarely have to wait- I can just step right up and be served! In and out and such a pleasant experience. Everyone who works here earns 5 stars every day! Thanks for such great service! In fact, I appreciate all the workers so much I want to say their names here for my own form of shout out: thank you Netra, Louie, Sam, AJ, and Jacki! You're awesome! read more