After Christmas 2022, I used this Greenwood Village, CO location of Mail Boxes Plus to drop off a…read moreUPS shipment to Canada. I initiated the UPS shipment via my online account and UPS did not create all of the necessary documentation for an international shipment, like they should have. The worker at Mail Boxes Plus caught all of this and then patiently waited while I called UPS to get things sorted out. I'm very grateful for the excellent customer service that was provided at this store. Thanks to the gentleman at the counter, my box arrived in Canada, no problems...

I absolutely love this family owned business. It is run by a husband and wife who are always…read moresoooooooo friendly and helpful!! They sell all the shipping supplies you could possibly need as well as greeting cards and gift bags, etc. They have PO Boxes you can rent and are accesible to you 24 hours a day! They take UPS, FedEx, and USPS packages so it's one stop shopping. It's never too crowded and I'm in and out in less than 5 minutes. They will check all three shipping options and let you know which one is cheapest!! Truly sweet mid-westerners. I honestly never go to the post office anymore. Keep it up you guys!!

I needed to drop off a prepaid package but had to show the code on my phone. When I walked in there…read morewere 5 people ahead of me and I thought - this is great, I'll be out of here quickly. No such luck! Turns out there was only 1 person working behind the counter and apparently a high maintenance customer with her. After about 15 minutes a man came out, asked if anyone was picking up mail and helped one of the people who said yes. Then he disappeared into the back again without helping the other person who was picking up. After about 15 minutes more another man came out and managed to help 2 people while the lady was still helping the 3 people crowded around her window. Then it was my turn and the man who helped me was very apologetic about the wait. His name was Ayman and he labeled my package and sold me stamps in under 5 minutes. I think its funny that after every transaction they have a rating system where you pick one of 3 options about your experience. I rated him the best because it really wasn't his fault. As I was leaving I noticed two other men had come out to help the long line of customers (consistently 8-10 people). I guess they all take lunch at the same time - early. This location has PO boxes, a self serve kiosk, and greeting cards and mailing supplies for sale. They're at the end of the strip mall but parking really isn't an issue. Just make sure you have plenty of time if you visit this location.

The agent had no clue how to give me the correct rate for sending an envelope with paper goods…read moreinside that weighed practically nothing. She was going to charge me $8.75 instead of $1.90 per envelope. I had close to 85 envelopes to send. On the other hand, the USPS station on West Arapahoe gave me the correct rate, including the correct postage for Canada. The agent at the Dayton location was going to charge me $30 for Canada and maybe $15-$20 to send something to Hawaii. It's crazy how some people think they know what they don't know, and don't know what they don't know.

I had a great experience at this UPS store location. Sabin provided genuine support and customer…read moresupport by helping me out with returning some packages. Highly recommend this UPS location for any of your packing or shipping needs!

This is an official UPS store who will provide all service that UPS details in the type of service…read moreyou get on your package. I've been shipping from this location for years, never had an issue. The guys at this store are all very helpful, have always treated me with respect and kindness, which really makes this my favorite shipping location. I trust UPS and the value they take in provided excellent shipping, if something has gone wrong with my shipping, like a package arrived late when I paid for overnight, they have refunded me. Shocked so see such a low rating, guess people only write a review when they're upset.

I had a great experience today! David at the front greeted me and took care of everything I needed,…read morehe gave me great customer service. I highly recommend this location for all your print needs, the service is great!

Avoid this place if you value basic respect…read more I came in for a fingerprinting service nothing complicated. The older gentleman working there acted like my presence was a problem from the moment I walked in. No greeting, no courtesy, just a rude and dismissive attitude that made the whole experience uncomfortable. If you're looking for a place that treats customers with professionalism and respect, this is not it. There are plenty of other fingerprinting services do yourself a favor and go elsewhere that doesn't make you feel like an inconvenience for simply showing up.

Be careful of this store for printing costs. This store charges double the amount for per square…read morefeet poster printing as compared to all UPS stores in the Lone Tree/Highlands Ranch location. 7011-lincoln-ave UPS Store 2000, the staff member either could not determine the correct price, was unprepared to assist, and quoted an arbitrary amount close to $385 for posters that we have printed in other locations at $110 ish. She either did not know how to handle the print request or did not want to proceed with the job. Her calculation was wrong as well $8 per sq feet for 24 inch by 48 inch ( 3 posters) was $192 and she gave me a $385. Please do not waste your time even going to the store for any printing services. I greatly recommend Store No 1186 at 7931 S Broadway Littleton for any poster printing services. They have consistently helped us and today they had issues with the printer, so I tried this store at 7011 Lincoln Avenue. They think the customers are foolish and cannot calculate costs and very bad service.

This store refuses to prove themselves and will not take responsibility…read more Dropped off a package to return to Amazon. After over a week the package does not show picked up. I went back to ask about it and they state they gave it to the driver but they cannot and will not give me anything to prove it, just the tracking number that shows not picked up.

It was great to find this UPS drop off location. The staff was friendly and welcoming and made it…read morevery simple for me to send off my package. This UPS store will be our 'go to ' from now on.

Turns out the Real Real does not supply boxes anymore although they said they did! so i am changing…read morethe review to 4 stars, still unable to scan bar code to print label.

We recently placed a mail hold while we were out of town for two weeks. We did this online, with…read moreconfirmation that all of our mail would be delivered on April 24. On April 24, we received 3-4 pieces of mail. Knowing this could not be possible for the duration we were gone, I attempted to contact this post office on April 25, to see where our mail was. Per my cell phone log, I called the post office between 10 AM and 2 PM TWELVE times and every time the phone rang until it went to voice mail. Not one employee picked up the phone in 4 hours. The held mail was delivered on April 25, only a day later than the requested date, but what is so hard about getting it right? This is not the first time this has happened to us. Not to mention other poor service from this post office (full mail bins, mail returned as "undeliverable," non-working kiosks, etc.). And not one person could pick up the phone? I hope the ringing drove the employees crazy. Typical government entity. Any entity w/little to no competition is a recipe for poor service because they don't have to improve. And the employees act like they don't care. But keep raising those postage prices! I've been using UPS for sending packages as I want to give the post office as little business as possible. Do yourself a favor and avoid this post office if you can.

Rude customer service. It's like these people never learned any social skills. They were not able…read moreto resolve my issue, and then told me I can go to any other post office....why would I do that?? This is my local post office. I will need to come back at some point. Also there is a wheelchair accessible button (the button that opens the doors) leading into the building at the door shown in my picture, but then not another one at the door leading to where you actually go to get any services...which is just inside to the right. If this is a public service, they need to do better so they can serve everyone. One star mainly because I cannot leave 0 stars.

If I could give zero stars, I would! This location provided excellent service in the past. However,…read moresince the marketing and ownership changed, both the service and quality have declined drastically. The younger staff members seem indifferent to your packaging and shipping needs. I went around 10 a.m. on a January Monday, 2025. When I got in the store, I saw the worker's facial/body language, and all it said was, "Argh, one of those annoying shipments," as it was clear that it was unpacked and big. Here's a detailed account of the interaction. First, I asked if UPS could do the packaging, and she said yes. Then, I asked that I would like to stick around when they did the packaging so I could ensure corners, sides, etc, were protected with enough bubble wrap. She answered that she didn't know what time the item was going to be packed, so I said I could hang out for 30 min and wait; then she gave a vast excuse that it could be for a while, 2 hrs, or more, blah, blah... not to mention that the other 2 girls on the back were standing, chatting and doing absolutely nothing. So then I asked, would you mind calling me when you guys are about to do the packaging, as I don't live far away? (I wanted to be present to ensure the equipment was correctly packed because it is over $2000 dlls). Again, excuses, excuses, as pretty much she didn't want to go out of her way and was just pure laziness. Facial expressions don't lie. I also asked her that I would like to add stickers around the box that said handle with care, fragile, and keep this side up. Answer: we don't have them. UPS doesn't provide Fragile, etc stickers? I want to ensure it arrives safe, I said. She goes... UPS doesn't guarantee it will arrive safely without damage because it is up to the UPS drivers. Once it leaves the store, we don't have control over it or know if it is being handled properly. Yeah, that is why the sticker will help, I said. Well, I can write it down with a marker. Her tone and face were like saying, " I couldn't care less." At this point, I started being sarcastic about her failure and the company's failure to deliver excellent service. So, I grabbed my equipment and said, "Thanks so much for your help. I am going to pass and try FeEx," she replied, "You will also run with the same issue... lol!" Well, I will find out myself, and guess what? The service, packaging, and delivery were outstanding! They exceeded my expectations. I also was able to watch them pack my ex-amplifiers, and I was even able to make suggestions on key point areas where more bubble wrap needed to be placed. The packaging was $25 bucks, and the shipping cost was better than UPS (Unwieldy Purge Shop). FedEx packaging cost was $25 bucks. So, from now on, I will be done with UPS! Never again! The staff is incompetent, unprofessional, and lazy, acting like they own the store. Customer Service completely sucks since they change their marketing and culture. I will find out this girl's name and update this review in case you guys end up in that location to avoid this useless employee. I dislike giving bad reviews, but I have to be honest and matter-of-fact in my reviews. It is never my intention to harm the business, but I don't think they will be losing a few bucks for a review. This is a multimillion-dollar company. Please see the photo of the customer being satisfied with the packaging. FedEx! Bravo!!

I emailed the store a couple of presentations on a Saturday morning. I went the to the store a few…read morehours later to pick them up. They were not ready and had some questions. No worries. They also asked if I could pick them up on Sunday. No problem. They called me 3 times to follow up with questions on Saturday. I answered and thought we were aligned. When I picked up the materials on Sunday the binding was a mess. The employees didn't know how to fix anything, had to call the owner (I think), other patrons were complaining and it was a total disaster in the store. The printing looked like crap but I took the items because I had a meeting in another state that week. When I got to my meeting, two of the PowerPoint copies were missing slides!!! - the most important slides. I will not use this service for printing anything ever again. I would not suggest using this store for any service going forward for important print items. Stick to the pros at FedEx.