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The UPS Store

4.0 (81 reviews)
Open 8:00 am - 6:00 pm

Services - The UPS Store

Copymaking services

Mailbox centers

Printing

2 More Services

Scanning

Shipping centers

The UPS Store Photos

Recommended Reviews - The UPS Store

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The black lady was extremely combative and I said they were being reported when an argumentative Latina jumped in.
Rachel L.

Extremely inappropriate interactions with the customers. Rude, inconsiderate, slow, unknowledgeable, argumentative, hostile and combative. I dropped a bag off from Bounce for a few hours after a layover at Denver airport to go to the Botanical Gardens. No one knew how to check it in or out. I had to catch a bus and the black lady in charge did not know how to check it out. In spite of it being pre-paid would not let me get my bag until their scanner which "wasn't working" was satisfied on their end to meet their needs even though it could be done after I left using my receipt. I told them I had to catch the bus can I please have my bag. And the black lady screeched at me roaring through the place, "she was banging on the door this morning!" I said, was I? A known lie, I simply knocked a lady of slight build at 7:59am. As all I had to do was drop off a bag. It was a horrible process. Do not encounter these crazy ladies for any serious needs, untrustworthy as well for handling luggage. I would not trust them not to steal due to the hostility and inappropriate, unexpected behavior.

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7 years ago

Helpful 3
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1 year ago

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Local

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2 years ago

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Local

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3 years ago

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Local

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3 years ago

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Local

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2 years ago

This is a good store. The employees are helpful and considerate and they provide excellent service.

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Local

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6 years ago

Helpful 1
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2 years ago

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Local

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8 years ago

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4 years ago

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2 years ago

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Local

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6 years ago

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7 years ago

Very nice staff. Quick and friendly. There was no wait, even for coming mid day on a Sunday. Jordan helped me out today- thank you!

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4 years ago

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5 years ago

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4 years ago

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8 years ago

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5 years ago

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6 years ago

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6 years ago

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5 years ago

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5 years ago

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7 years ago

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6 years ago

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6 years ago

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4 years ago

I just sent a bunch of packages. Dez did a fantastic job! Fast and meticulous. I would recommend this location to everyone.

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10 years ago

Helpful 2
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18 years ago

Helpful 2
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14 years ago

Helpful 1
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14 years ago

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9 years ago

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7 years ago

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12 years ago

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12 years ago

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7 years ago

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11 years ago

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15 years ago

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12 years ago

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7 years ago

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5 years ago

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Ask the Community - The UPS Store

Review Highlights - The UPS Store

Priscilla waited on me very quickly and easily while the other two were just multi-tasking away!

Mentioned in 5 reviews

Read more highlights

The UPS Store

The UPS Store

(33 reviews)

Southeast

1-Star Review - UPS Store #0936, Denver (1685 S Colorado Blvd)…read more I had one of the most ridiculous customer service experiences I've seen in a long time at this UPS Store location. I stopped in simply to ship a package. When I realized the store charges $9 just to pack the item, I decided to buy the box from them and pack the item myself, which I did right there in the store. After finishing packing, I went to the counter and asked the employee Devon (#275775) for two small pieces of tape to close the box. He refused. I had literally just purchased the box from them and only needed tape to seal it. When I questioned this absurd policy and asked to speak with a manager, Devon told me he was the manager and that if I wanted tape I would have to pay the $9 packing service fee, even though I had already packed the box myself. That makes absolutely no sense. Instead of helping resolve the issue, Devon doubled down on it. I left the store without shipping the package. As I was walking out, Devon laughed and sarcastically told me "have a nice day." When I looked back through the window, both employees were laughing. Completely unprofessional. Once in my car, I immediately called the UPS customer support line, who transferred me to customer relations where I filed a formal complaint. I also followed up with an email and written complaint. UPS corporate actually supported my complaint, stating that this is not how UPS stores should treat customers, especially when the customer already purchased the packaging from the store. Later that same day, I went to another UPS Store nearby. The employee there apologized for the experience, packed the box properly, added internal protection for the item, taped it, and did everything free of charge. She even told me that this is not the first time customers have come to them complaining about this particular location (#0936). That says a lot. UPS corporate has already emailed me with an apology and stated they will look into the behavior of this young manager, Devon. Bottom line: This situation was completely unnecessary and easily avoidable. Refusing a customer two pieces of tape after they bought a box from your store is petty, hostile, and terrible customer service. I will never return to this location again, and I recommend going to another UPS Store if you want to be treated with basic professionalism.

Not sure about the other negative reviews, maybe most are old, but this was my first experience…read morewith this UPS store and it went great! I had to do a few Amazon returns and called ahead of time to make sure this location accepted them. The gentleman I spoke to was informative and prompt. When I got inside the store, the line was almost out the door and I thought I'd be waiting an hour. Not the case! The store representative was quick and efficient with each customer, including myself. He was friendly and helpful. I've never done returns before so he suggested packages and helped me print my label. I recommend this location for all of your shipping needs!

YellowDog Design, Print and Marketing - The front and back views of a trifold Gamemaster's screen for a tabletop role playing game

YellowDog Design, Print and Marketing

(62 reviews)

Northeast

THE BIGGEST SHOUTOUT TO THE YELLOWDOG TEAM ESPECIALLY TINA! I WANT TO SCREAM HER NAME FROM THE…read moreROOFTOPS!! I had an extremely last minute reprint I needed support with and Tina jumped right in and brainstormed ways to bring it to life and the team (unbelievably) cranked it out for me in 24 hours. I am SO blown away by this team and BEYOND grateful for their unwaivering support always in all the crazy requests I send their way. Thank you THANK YOU so much for everything you do!!

I am SO grateful I found YellowDog printing. I'm a local artist/designer and print small batches of…read moremy artwork to sell at urban markets and street fairs at my booth, CallMeGrace.com. I've counted on them on multiple occasions, most recently for my artwork I sold as a vendor at my booth at Goldens in Golden. My account manager was Tina, who was so helpful, accommodating, and patient. I had a little health emergency in the middle of the week I promised my deliverables, and she bent over backwards to help me out, working alongside me with another vendor I was working with to get my products finished and completed for my deadline. On top of all that, their paper recommendations were excellent and the printing quality was top notch. Their pricing is competitive and I love that I can personally pick it up, see proofs, and talk to a human being and not a chat bot. AND, there are dogs to pet when you go in. So, DUH. I will absolutely use them again and again. Thank you, YellowDog!

The UPS Store - shipping_centers - Updated May 2026

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