I came in today after hating this location forever but having not been here in over a year - I was…read morepleasantly surprised- they redid the location, and the person working actually opened before 8am and was very knowledgeable and helpful to the person in front of me, as well as to me. I'll be back at this location if it stays this way!

This is more a review of UPS rather than this particular location ( the guys that work here are…read morealways great btw). I needed to send my office keys from Denver to SF. I paid $40 bucks for 2nd day air...if it took one day later no big deal. I have never seen such insane logistics...my keys went to California ( So Cal) and than went to Hawaii....like what the Fuck??? Dropped off my package 11/11 and will now hopefully get there 11/15....Maybe UPS should have a 4 day air? Needless to say I think I will use FedEx from now on.

Needed to print some documents in color so stopped in to use the self service printer. Employees…read morewere helpful getting the printer configured so I could feed in the paper I brought (card stock and table place cards) rather than the default printer paper. Was also able to use the rotary blade cutter to trim things down and finish my project there. Good service and good quality printing (no streaks, etc.) for $0.70/page.

When I walked in, a bell rang throughout the store, but despite there being about six employees…read morebehind the counter, no one acknowledged me or offered assistance. I stood there with a package for what felt like too long before asking, "Which one of you should I go to?" Of course, they were helpful once I spoke up, but with that many employees, I would expect at least one person to greet customers and offer assistance. Just sharing feedback in hopes of helping improve the customer experience.

Thank you, Heidi and Owen, for the excellent customer service. I appreciate your kind and patient…read moreassistance.

I just received a shipment of china serving pieces shipped from Denver to Hamilton, Ontario,…read moreCanada. Every piece arrived safe and sound. Margo did an excellent job in packing each individual piece. In the process of arranging shipping, I had to speak with Margo a number of times. She was always patient and pleasant. As a senior, I really appreciated it. Thank you Margo for a job well done. Chris Osborne

Pretty difficult to recommend shredding papers here. I made an appointment, and arrived on time…read more After I arrived, I was told the bin for shredding papers is full. What was the point of scheduling an appointment if the service wasn't going to be available? Why didn't I receive a call or text to cancel?

Michael was wonderful. He took a few pictures for my passport photo, cracked a few jokes so I could…read morerelax and picked the best one. He also answered a few questions about the process. He was very sweet. Thank you!

I came in stressed because staples down the road messed up and couldn't get my job done in a timely…read moremanner, and Robert, Kyle, Leo, and Aaron assured me that I was in good hands and got my sign printed so fast I didn't even have to leave the store. They were so helpful and nice, I would recommend anyone who needs service and speed to come here!

The employees that work there are top notch. Management is rude, condescending and arrogant. If you…read morehave to use FedEx I would find another location.

Responded immediately, estimate was paid. Came out same day to nursing home. Joe was awesome…read more Recommend to all.

They were very responsive and able to meet us with very short notice at the facility we needed…read more Very Professional - Would use again!

Very disappointed. They closed business owing customers and broke contract agreements. Owing money…read more If you talk to them they would say we can not push a back key. Been in business 40 years here. They do not understand a thing under business law.

Oh my goodness I have been with this place for 22 years and don't plan on going anywhere soon. The…read moreowner has a personality out of this world. great customer service always cool air conditioning on a really hot day. The staff is so nice and kind. it's a one stop shop for all of my business needs. Thanks to you all. Keep up the good work.

Business hours are listed 8 to 6. I drive 30 minutes across town to come pick up a package and get…read morehere to a sign that says be back in 30 minutes. I don't understand the point of business hours when you can close randomly at any point. Extremely inconvenient.

The service here was excellent. I had to ship some paintings, and they made the process so easy for…read moreme. They packed them in special boxes, and they all made it safely to my home. Kudos to the manager and two team members for making it easy for me. I've been to other FedEx offices, and I doubt most of them would have been so capable. Thank you.

1-Star Review - UPS Store #0936, Denver (1685 S Colorado Blvd)…read more I had one of the most ridiculous customer service experiences I've seen in a long time at this UPS Store location. I stopped in simply to ship a package. When I realized the store charges $9 just to pack the item, I decided to buy the box from them and pack the item myself, which I did right there in the store. After finishing packing, I went to the counter and asked the employee Devon (#275775) for two small pieces of tape to close the box. He refused. I had literally just purchased the box from them and only needed tape to seal it. When I questioned this absurd policy and asked to speak with a manager, Devon told me he was the manager and that if I wanted tape I would have to pay the $9 packing service fee, even though I had already packed the box myself. That makes absolutely no sense. Instead of helping resolve the issue, Devon doubled down on it. I left the store without shipping the package. As I was walking out, Devon laughed and sarcastically told me "have a nice day." When I looked back through the window, both employees were laughing. Completely unprofessional. Once in my car, I immediately called the UPS customer support line, who transferred me to customer relations where I filed a formal complaint. I also followed up with an email and written complaint. UPS corporate actually supported my complaint, stating that this is not how UPS stores should treat customers, especially when the customer already purchased the packaging from the store. Later that same day, I went to another UPS Store nearby. The employee there apologized for the experience, packed the box properly, added internal protection for the item, taped it, and did everything free of charge. She even told me that this is not the first time customers have come to them complaining about this particular location (#0936). That says a lot. UPS corporate has already emailed me with an apology and stated they will look into the behavior of this young manager, Devon. Bottom line: This situation was completely unnecessary and easily avoidable. Refusing a customer two pieces of tape after they bought a box from your store is petty, hostile, and terrible customer service. I will never return to this location again, and I recommend going to another UPS Store if you want to be treated with basic professionalism.

We went to two UPS stores today, on a Sunday, and both were closed even though they advertise that…read morethey are open on Sundays! Very disappointing, I guess we just go to Fed Ex!

Maria is the GOAT!…read more We have a little drink and snack cooler on our front porch for delivery drivers and mail carriers. I made a simple sign for it and needed it printed at a specific size and laminated. I explained what I was doing to Maria, and she actually walked me through some self-service options that could save me some cost. I told her I had no interest in learning what I was doing today :) and would much rather just let her handle it this time. No problem at all. Also, Maria multitasks like nobody's business. She was helping multiple people at once, keeping everything moving, and staying friendly even when some of the other customers were... less than friendly. The sign turned out exactly how I wanted it. The best. Thanks, Maria!

Amazon has taken it's toll on retail…read more... Still Staples carries on....thank you. Needed to buy some legal size printing paper 8.5-14. Target didnt have it...and most places do not. Staples had one type. I have purchased a printer here too and it was great. In a pinch Staples is great