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    Stonegate Postal Center

    3.5 (6 reviews)

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    4 years ago

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    3 years ago

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    3 years ago

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    8 years ago

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    5 years ago

    Always very kind and helpful people working there. I hate going to regular post office. Long lines a a few grumpy employees.

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    15 years ago

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    US Post Office - Outside

    US Post Office

    (71 reviews)

    I had a very tricky mail issue and I received not just Good, but EXCELLENT service at the Parker…read morePO! It also took coordination with another PO in Boerne TX. And Greg at that location was also EXCELLENT - he actually called me-several times- to give me updates on his side of the operation. Totally amazing work. Thank you.

    More instances of lost or stolen mail than i care to list. I currently have an ongoing…read moreinvestigation against them for opening and destroying two packages on the same day, worth over $400.the packages came from different sides of the country. One box was torn open on the side the contents smashed, then out back in the box. The other was torn open, the entire end of the box removed, the contents taken out and unwrapped, then smashed and stuffed back into the box with the crumpled up wrapping. When i spoke with the manager, I offered pictures. He refused them. Said he would talk to the carrier, who of course lied and said there was no damage when he delivered the packages. Later received a call from another manager who stated that the carrier documented that the packages were damaged. So who was lying? Finally decided its time to look into pressing charges for mail tampering and see if i can get them to pay the total cost of the items they destroyed, and hopefully find out who went theough my packages. Now my wife's new drivers license has been stolen out of the mail twice. Shes having to file a police report to get her DL number changed. These people are awful.

    The UPS Store

    The UPS Store

    (65 reviews)

    I cannot say enough good things about the service, sincerity and integrity of the staff at this…read morestore. We have exclusively used them for shipment of our items - in one case I saw the true genius of the Deepa and her husband- customizing a shipping box in a manner I've never seen before. The problem solving was so effective and creative it looked like an IQ test!!! Great place to business and great people!

    If I could give zero stars, I would! This location provided excellent service in the past. However,…read moresince the marketing and ownership changed, both the service and quality have declined drastically. The younger staff members seem indifferent to your packaging and shipping needs. I went around 10 a.m. on a January Monday, 2025. When I got in the store, I saw the worker's facial/body language, and all it said was, "Argh, one of those annoying shipments," as it was clear that it was unpacked and big. Here's a detailed account of the interaction. First, I asked if UPS could do the packaging, and she said yes. Then, I asked that I would like to stick around when they did the packaging so I could ensure corners, sides, etc, were protected with enough bubble wrap. She answered that she didn't know what time the item was going to be packed, so I said I could hang out for 30 min and wait; then she gave a vast excuse that it could be for a while, 2 hrs, or more, blah, blah... not to mention that the other 2 girls on the back were standing, chatting and doing absolutely nothing. So then I asked, would you mind calling me when you guys are about to do the packaging, as I don't live far away? (I wanted to be present to ensure the equipment was correctly packed because it is over $2000 dlls). Again, excuses, excuses, as pretty much she didn't want to go out of her way and was just pure laziness. Facial expressions don't lie. I also asked her that I would like to add stickers around the box that said handle with care, fragile, and keep this side up. Answer: we don't have them. UPS doesn't provide Fragile, etc stickers? I want to ensure it arrives safe, I said. She goes... UPS doesn't guarantee it will arrive safely without damage because it is up to the UPS drivers. Once it leaves the store, we don't have control over it or know if it is being handled properly. Yeah, that is why the sticker will help, I said. Well, I can write it down with a marker. Her tone and face were like saying, " I couldn't care less." At this point, I started being sarcastic about her failure and the company's failure to deliver excellent service. So, I grabbed my equipment and said, "Thanks so much for your help. I am going to pass and try FeEx," she replied, "You will also run with the same issue... lol!" Well, I will find out myself, and guess what? The service, packaging, and delivery were outstanding! They exceeded my expectations. I also was able to watch them pack my ex-amplifiers, and I was even able to make suggestions on key point areas where more bubble wrap needed to be placed. The packaging was $25 bucks, and the shipping cost was better than UPS (Unwieldy Purge Shop). FedEx packaging cost was $25 bucks. So, from now on, I will be done with UPS! Never again! The staff is incompetent, unprofessional, and lazy, acting like they own the store. Customer Service completely sucks since they change their marketing and culture. I will find out this girl's name and update this review in case you guys end up in that location to avoid this useless employee. I dislike giving bad reviews, but I have to be honest and matter-of-fact in my reviews. It is never my intention to harm the business, but I don't think they will be losing a few bucks for a review. This is a multimillion-dollar company. Please see the photo of the customer being satisfied with the packaging. FedEx! Bravo!!

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (14 reviews)

    FedEx outperforms UPS in every aspect: customer service, efficient employees, helpfulness, speed,…read moreand careful packaging of large equipment. There's simply no comparison when it comes to UPS and its lackluster staff. After being a UPS customer for eight years, I switched to FedEx. I found the shipping cost reasonable. I observed how they packed my amplifiers and suggested where to add more bubble wrap. It's time to say goodbye to UPS and hello to FedEx! UPS didn't allow me to watch, gave excuses, and openly said they could NOT guarantee a safe arrival at the destination, not even offering fragile stickers, etc. UPS went downhill with their new design choices and incompetent and questionable hiring decisions.

    This evening (New Year Eve) I made a trip to mail a large item out of state. I wasn't able to find…read morethe right size box so I gave FedEx a try. I went in the hour before closing and was extremely impressed with the staff and service provided! Jaelin promptly greeted me as I entered the store. He listened to what I was looking for and went right to work finding a box that would meet my needs. He was professional, personable, efficient, knowledgeable and kind. While he was assisting me it didn't go unnoticed how diligent the second worker (forgot to ask her name) was with wiling down surfaces and organizing items in the store. I was dreading this task but my experience was wonderful. A huge kudos to both workers! The store manager should be proud to have them on the team.

    Stonegate Postal Center - postoffices - Updated May 2026

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