I had a very tricky mail issue and I received not just Good, but EXCELLENT service at the Parker PO! It also took coordination with another PO in Boerne TX. And Greg at that location was also EXCELLENT - he actually called me-several times- to give me updates on his side of the operation. Totally amazing work. Thank you. read more

More instances of lost or stolen mail than i care to list. I currently have an ongoing investigation against them for opening and destroying two packages on the same day, worth over $400.the packages came from different sides of the country. One box was torn open on the side the contents smashed, then out back in the box. The other was torn open, the entire end of the box removed, the contents taken out and unwrapped, then smashed and stuffed back into the box with the crumpled up wrapping. When i spoke with the manager, I offered pictures. He refused them. Said he would talk to the carrier, who of course lied and said there was no damage when he delivered the packages. Later received a call from another manager who stated that the carrier documented that the packages were damaged. So who was lying? Finally decided its time to look into pressing charges for mail tampering and see if i can get them to pay the total cost of the items they destroyed, and hopefully find out who went theough my packages. Now my wife's new drivers license has been stolen out of the mail twice. Shes having to file a police report to get her DL number changed. These people are awful. read more

Been coming here so many times to send care packages and documents to my son. The associate today had no experience with shipping global express international so she called for backup. I asked for Michelle and she was there so she helped me. We have experience with this type of shipping so we were fine. And then the priority mail international. She gave me more information and that helps as I can be more prepared when I come. I also obtained more shipping labels and envelopes so I can be prepared for the next trip. The price was ok. I mean compared to purchasing an airline ticket it works :) read more

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The delivery people can't seem to get an address and package correct, again I get notified it's been delivered and guess what nothing in my box and no key, we're constantly getting someone else's mail and they ours and now I have 2 packages I need for vacation gone, what the heck FIX it!!!!!! Canterberry mail boxes read more

Unprofessional and chaotic, Bent my diploma clearly marked "OFFICIAL DOCUMENT PLEASE BE GENTLE." read more

Ja Hee and the rest of the staff are magnificent. There is always a line but the move so swiftly and professionally it's always a pleasure to go in and use their service. read more

Went to this post office because I was given the run around at Castle Rocks. Eric was so helpful. I really appreciate his willingness to help a customer. read more

When a registrant attempts to create an account with Login.gov or your state's unemployment agency and online identity proofing fails, the registrant will be given the option to have your identity verified in-person at a participating USPS retail location. If the option for in-person proofing (IPP) is selected, registrants are provided the following: An enrollment barcode via email from Login.gov or your state's unemployment agency Link that displays participating USPS in-person identity proofing locations In-person identity proofing can be completed at any participating USPS Retail location. No appointment is needed (walk-in appointments are accepted) No fee is collected from the registrant Registrants must present enrollment barcode provided by Login.gov or your state's unemployment agency Registrants must present original and non-expired identification Registrants will receive a confirmation email from Login.gov or your state's unemployment agency notifying if you have successfully passed the appropriate agency's IPP process. If you passed, you will be directed to complete your registration through the agency's website. If you did not pass, you will be directed by the agency on the next steps. If you have questions regarding your IPP results or experience technical issues, please contact Login.gov at: https://Login.gov/contact/ or your state's unemployment agency. The staff personnel might need to read this- and if It is incorrect then they need to make modifications. They might also be taught not to jump to conclusions, understanding the difference between sarcasm and frustration with the rules that they post online. read more

This post office is consistently super busy but, the line moves fast and the service agents are really nice and welcoming. They are also always so helpful with shipping-- offering cheaper/expedited shipping options, which I truly appreciate. Great place to do all your mail/shipping needs... they also have some great cards. Kudos to everyone who works here-- five stars & two thumbs up. read more

I dropped something off Thursday at 3pm. I noticed it never scanned in on Friday so I called and they said everything had been scanned and left and it probably just got missed and would update at the next place. It's Saturday and it just scanned in....at Parker. I sent something priority mail and this has tacked on two extra days. Will never go here again - ups and FedEx are reliable, this place is not read more

This is the worst post office I have ever had the displeasure of living near. They loose stuff constantly and can't get the weekly ads out the same time literally every other post office does it. Not to mention I heard they were being investigated for stealing packages. If you don't have to use it, don't. I'd give zero stars if it was an option. read more

Service is so slow. Lines are really long. They are understaffed. A couple great workers retired. They are losing packages and stuff is not getting delivered. It's really disappointing. read more

They charged me $25 because I was one day late for payment on a post office box that I wouldn't need if the mail delivery service in 80016 wasn't complete garbage! you all get a big red f! read more

Very friendly and helpful staff. I had to get a new key for my mailbox and when I told them we were waiting on an accessory for my husbands hearing aids the got it done right away. read more

I am a merchant in Joplin Missouri. I shipped A customer a package in Parker Colorado. There was a error in delivery - happens everywhere - but the delivery supervisor Carlos and the delivery guy on route 40 went above and beyond to help me. They even offered to pay for a replacement. Never have I had this kind of personal service via long distance and offered everything to help me and my customer. Blessings to you and your center for the upcoming year. read more

Thank you Larry for helping solve the issue I had with mailing a box today. You were VERY helpful and very friendly. I appreciate you.

Omg. I have mailed 6 packages from the post office Starting on the 24th of November... that one was to go To Ohio... I have taken all the way to consumer affairs. They say the last scan was Denver. It is lost gone ... The rest were shipped on 12/2.... they still have not arrived. When I track them it says because of Covid they will be late. ... they only say it is in transit ... Now I am worried that they will not even make it by Christmas!!!! Omg ! Use UPS OR FED EX. OR AMAZON !!!!! You will be sorry if you use US postal service !!!!!!!!! read more

I go here all the time, and the staff is friendly, patient, helpful, and very competent. Don't pay attention to negative reviews. I think they must not be recent. read more

This is the best post office hands down! They absolutely have the friendliest and most helpful staff here. I do a lot of online shopping and have a lot of returns and therefore deal with the postal service quite a bit, so I am here a lot. I mean; a lot! There has never been a time that I haven't been met with a smile and quick and kind service. Everyone working there is always professional and kind. Mark, who usually works the front as you come in the building, goes above and beyond helping people with packages that are ready to go and makes the line go smoothly. I'm so appreciative to all these guys because their great attitudes definitely rubs off and makes my day that much better! read more

The staff members of this branch are so rude! I don't mail things often, and I had questions about my transaction today, and they treated me like I was a dumb millennial and my time wasn't valuable or that it was important to help me through using their services. I appreciate a post office that is empathetic and will be patient with me when I have questions. I will not be returning to this branch and I advise others to stay away as well. read more

US Post Office - Shipping Centers Near Me - Parker, Colorado

(Yelp update lost my earlier review - poor service at home and work in Parker: weekly reports via the neighborhood FB group of mis-delivered mail over a two year span. Service at home has improved.) Poor service at work continues (has been going on for years). Sometimes we receive a large stack of neighbors' mail - last time including a certified letter to someone (in the white plastic box, NOT hand delivered). One week no mail delivery three days. Parker's postmaster just gives excuses: "People makes mistakes", "That stack of mail must've fallen into your box at the PO", "If you had reported it immediately I might have done something", "You're the only one complaining" (if I am, people are lazy - I hear of many similar experiences around Parker). read more

A neighbor told us she'd requested that the PO in Parker hold their mail, and told us the date by which the post office should resume delivery. The stop date was on the USPS confirmation form she'd received from them. We noticed that the mail kept being delivered, and we were happy to pick it up, but after several days, I thought a trip to the PO to politely point out the error would be more effective than a phone call. The clerk seemed to agree that the resume delivery date had been misread and took the form to the back office, presumably to make whoever is in charge aware of the mistake. Two days later, they continue to deliver mail to my neighbor. On a different note, we also share the same house number as a couple of other homes in our community, so have on numerous occasions received mail for another home. I guess street names go unnoticed, too. read more

Wait!! Oh yes, wait a minute for the post, man Wait!! waaaiiit for the post, man... Please Parker PO, look and see Oh, yeah If there's a long wait in my future for me Please, please Parker PO You know it will be a long time Oh, yeah Since I will always have to stand in line There must be some hope today from that counter so far away please Parker PO look and see is there a super long wait for me I've been standing here waiting Parker PO sooo, impatiently for just some stamps, or to mail a letter now I'm starting to get P.O.'d Tired of waiting for the post, man! ---------- There never seem to be enough clerks for the number of windows available. And, this might be my imagination, but it seems that as the lines get longer, the number of people working actually seems to shrink, rather than grow. Yes, I know people need to take breaks, but please add some staff during peak hours. The new postal machines have eliminated some of the demand on the staff, but they are spread out, so you play a guessing game as to which one to get in line for (no central queue). And, although the machines do a lot, they seem to also be confusing to a lot of people and waste time with multiple "are you sure?" type questions, or attempts to up-sell you to more expensive services and products. And don't even get me started on the parking lot, where everyone is fed through one way in to both the letter drop off, and parking spots. It is a narrow bottleneck, and a gauntlet for both cars and pedestrians. read more

No point complaining about poor service when you speak with a postal worker because they never make mistakes, like delivering your mail to someone else! Package delivery is a joke will leave any where. Mail time is any ones guess. They will tell you there is no set rule when they have to deliver. That means anywhere from early am to as late as 8pm or longer. Sad we have to continue to support this inept organization. Thank God for UPS& FEDEX Parker location is terrible. read more

It's a post office, what do you want? It's like riding Amtrack: You don't know why these public interest companies still exist, but you still use them. This PO has two good things going for it - 1) the drive thru mail dropoff lane is fast and you get out in a hurry because the street it's on is double laned but no one drives on it and 2) they have a 24/7 stamp vending machine in the lobby for emergency needs. If you need to use the counter, have fun in the slow lane. read more

You know, I generally try to avoid this place as much as possible. Most post offices aren't a joy, but this one is a little more subpar then other's I've been to when it comes to service. I've been coming here fairly frequently for over 5 years and my experiences never cease to baffle me. I can probably count on one hand the amount of times that I have gone in and had an okay experience. I've been told that I couldn't pay for postage one time by a postman because I had written 'Please see ID' on the back of my debit card instead of my signature. He refused to accept the card unless I signed it right there in front of him. I've had to tell the counter clerks several times in one transaction, that no I do not want stamps. I can never find a pen in the place! If you go in to drop something off after hours it would be in your best interest to have a pen with you just in case. The parking lot is always really dangerous. I regularly receive my neighbor's mail in my mailbox at home and have to deliver it to them. I have actually had one experience where I dropped off a package after hours, paid for the postage and put it in the outgoing bin for the next day and they brought the package back to my house even though I clearly wrote on it a TO addressee and FROM. Last time I was in I had been waiting in line, and postman that had just finished helping someone and was doing the finishing paperwork was standing at the counter... some random person walked in from the street and straight up to the counter, completely cutting the line and the postal clerk just ignored me and everyone standing behind me and took care of the guy! read more

It's December 21st and Saturday. Expected our Parker Post Office have a long line out the door. Greatly surprised, when there were only two customers before me, and 4 efficient clerks.. wow.. and what's more, ALL of them had a smile on their faces! I was out in 10 minutes! Way to go, well done, Postal Staff! Merry Christmas to you! read more

Why ANYONE would be foolish enough to buy EXTRA insurance on any USPS package is just way beyond me! I did, we have PROOF these fools delivered mail incorrectly to the people I was shipping to, and they denied my claim anyway. UPS here I come...I don't care what it costs, at least it may have a chance of getting there. These fools are hopeless... read more

I wanted to make this public and hopefully get the attention that these representatives have. I called waited on hold for 40 minutes. Then what seemed to be a robot voice come home speaking very slowly; however named 'Karen'. Told her my problem; received a package and was not given the key to the mailbox to retrieve it from. I told her that it was originally sent from FedEx, but was replaced with U.S. Postal Service. Preceded with the tracking number, recited it over 5 times, in which all times she repeated back incorrectly. After the 3rd time, she called me a liar. After being accused, I called her out for her poor attitude and disrespect towards customers. More words were added, poorly on my part, she continued to call me a liar. I hung up the phone. This hasn't been the first time, I have complained to U.S. office out Stonegate at Highlands ranch deliveries. As mail get delivered to whomever and wherever. Never get correct mail. Regardless, in customer service, no one should be accused of being a liar. Something needs to happen!!! Called a Denver number talked with someone, who was able to look up the routing number, found that my package had been delivered, and she put a note in the system. It's sad when you call a different U.S. postal, in a county that you don't live in and get the most respect. read more

The staff here is always friendly, gets me exactly what I need and I'm always thanked for coming in. Most post offices get a bad wrap for having cranky workers but not the Parker location! I actually enjoy going into the post office for things! The self kiosks are great too, they have 5? Of them. So helpful especially if it's a quick ship! read more

Zero stars if that were even possible. This post office sucks. They've lost six packages since I've lived in my house... which has been less than a year. I began having important mail delivered to my parents' house, which is a 35 minute drive away. After some time passed I opted to begin having my mail sent to my own house again, which was a mistake, because now a paycheck and a package have been lost, yet again. I don't understand how it's so difficult to deliver to the correct residence. read more

horrible service. they don't care about you or anything but their pay check. worst usps ever. pretty sad tbh read more

I am dumbfounded that this place only gets 2.5 stars. Every single time I go in there, I never feel lost. Someone always helps me, gives me tape, a secret stash of priority envelopes, general help with the frustrating self kiosk. They have Sunday holiday hours (what?!?) and now there are 2 staff members instead of the usual 1 out on the floor to make sure all "customers" are helped in a timely manner during this busy holiday season. Every staff member behind the desk is nice and patient even when I ask a "stupid" question. There's just no such thing! Thank you postal workers for your hard work and continued smiles! read more

I had an issue with a couple packages. Turned out to be an honest mistake. The Supervisor (Cindy) at the Parker PO took my call and found the solution. Excellent customer service. Thank you, Cindy! read more

They sent my important mail back to the sender with a message "Address does not exist" when I went to the post office they said don't know what happened it a valid address???? read more

Poor service and a bunch of idiots work here. Supervisor has no clue how to do his job. They deliver my mail to address 1/2 mile away from my address and they have no clue. Just terrible. These people need to be fired. A monkey can do this job better. read more

Lost 2 packages that I have had a subscription to and have had no problems getting them before. I have to call multiple times to get it in my mailbox or on my front porch. When I ask them why my packages say they are delivered on the website they don't tell me a thing they just say we will let your Carrier know. I have to wait a week to get my packages after they website says they are delivered. When I call the Person on the phone talks to other employees around them like I'm not there calling me stupid and that the packages should be there because the website says there delivered. read more

Best time I've ever had at the post office and it's Christmastime! In and out so easily with the nicest workers!

I have over 50 pieces of mail missing in the last few months and they will not do any thing about it. I file a claim, nothing, I call nothing and mail at my complex continues to be missed delivered. I had 2 packages delivered by USPS today and one says consignee and the other left with person, however they NEVER mad it to my door or mailbox or pack mailbox, I have no idea who they gave it to or who signed for the other!!!!!!! Parker Mail Service Sucks!! read more

The Parker Post Office has lots of problems up front, but the Bulk Mail Entry Unit is the best I've ever worked with. Kori and Pete are always efficient and helpful and we never have any problems with them. read more