This location is constantly busy but they handle everything in a quick manner. The staff has…read moreconsistently been helpful and friendly considering how I've seen a lot of patrons treat them. The prices they charge to mail things seem a bit high, but I think that's just the mailing service everywhere. When I had to get a passport a few months ago they told me their appointments were months out. I got an appointment at the Evergreen Post Office within a few days and had my passport within 2 weeks. Their exterior and interior are also in desperate need of upkeep. Everything seems unkept and outdated. Overall, service is good and their location is convenient.

Missing mail, delivered to the wrong house or never shows up. Call but get busy signals so can't…read morecontact anyone. Called the 800 number and they couldn't help so gave me the phone number to the golden office and it was a financial company so not even corporate can perform.

Long lines, barely anyone working the front. Probably some government policy or lack of hiring but…read morethis place is painfully slow, there is always a long line here and sometimes that person is gone for minutes trying to find whatever the customer needs. Go to a different post office if possible.

Went to send a package to someone in the military over seas. I filled out all the needed paperwork…read moreand also communicated to the agent that this was going OVERSEAS TO SOMEONE IN OUR MILITARY. Whoever this man was sent my package incorrectly and is now LOST SOMEWHERE IN THE UK because he did not ship it correctly and I also had to pay 100$! When I should've paid closer to 20-30$!!!!!!!!! I will NEVER EVER send a package through this office ever again. They need to train their employees on how to properly handle international mail.

You might think it would be crowded and hard to use this little post office in the middle of…read moredowntown Golden, but that has not been my experience. I mentioned in a previous review that I do not go to post offices at all frequently, but in the two or three times I have been to this little gem this year, I was able to park right outside or around the corner, and get in and out to complete my errands efficiently. My most recent experience involved finding stamps to mail my son's wedding invitations. I explained my task to the person behind the counter. She weighed my invitation and pointed me to a 2 cent stamp with a pretty bouquet of flowers, surely the right stamp for my stash of wedding invitations. However, there weren't enough of that stamp for all my envelopes, so I would have to choose a second stamp, as well. While I was looking at the options, trying to decide what to do, she suddenly ran to the back and came out with a brand new stamp that had only just come out a few days prior (early March, 2024). This also was a lovely stamp; and there were lots and lots of them! I really appreciate her creativity and willingness to go above and beyond for me. Since that time, I've stopped by a few times to mail some returns, or whatever, and this person still remembers me! This establishment has the feel of a small local business where everyone is neighborly and helpful. I love that.

I would rather hand deliver my parcel to Arizona than to step foot in this location again. The…read moreemployee (Kristan) working the counter confused the poor lady in front of me with poor explanations of her options, refused to give me a small piece of tape for my package, and would not use one of those plastic prepaid label stickers on my package. She spoke far too quickly and softly to be understood, especially with a mask on. The building is dark, cramped, and disgustingly dirty. I will be taking my business to any other post office than this one from now on, while encouraging everyone I meet to avoid it like the plague.

Allison has been our mail courier for many, many years. If she ever decides to retire, you will…read morenever be able to find anyone as wonderful as she is. Superior delivery service, always happy, friendly and willing to go the extra mile to be of service to people in my neighborhood.

Every time I have used this post office, except when I use the electronic kiosk, I am treated worse…read morethan a stray dog. I think his name is Matthew, but when he saw me trying to read his name tag, he held up an envelope to cover it and sneaked away. Classy! I will go to Lakewood or Arvada each time. Worst service ever. The electronic kiosk works though.

Buyer beware. The prices to ship here are considerably higher than other local UPS stores…read more Skip this store and head to the location near downtown Golden.

Beware! I was overcharged for a package because they said the weight was 7 pounds and it was 2.8. I…read morehad weighed the package at home so I knew what the Ups website estimated. They eventually got it down to the price I saw on the website. I will not be going back there.

If you live in Golden, do not get anything delivered by FedEx. The drivers out of this "Station"…read moreregularly skip making deliveries that require signatures, saying you weren't there, so they don't have to get out of the truck. I stay awake for hours (I work graveyard) waiting to sign for my refrigerated medicine, just to get a text saying the delivery was attempted. I've been sitting 3 feet from the door for 4 hours waiting for it, then look out the window to see the driver driving away. No door tag, obviously, since no attempt is made. Multiple calls to complain to FedEx don't accomplish anything, and I can't use a different carrier because the only pharmacy that ships my medicine only uses FedEx. I've lived in Golden 8 months, in 8 deliveries, 5 have been listed as "attempted to deliver", no attempt was made any of those times. Twice on a Friday, causing my express refrigerated medicine to go bad over the weekend. If your having any kind of important medicine delivered, these FedEx drivers might just kill you. Stay away from this store, too. If this is the "Station" as the FedEx customer service states, maybe losing business over their drivers unreliability (Amazon THIRD PARTY drivers have never done this), will actually make them do something about it.

Jen and the custom full-service printing team are awesome here…read more They get with the program and make it easy by providing an email and enabling you to order things over the phone with your credit card

This has been my go to UPS store for a very long time. I think a couple of years ago it went under…read morenew management. The crabby lady who grumbled at everything is gone. Now there's a guy named Rozohn and he's awesome. Always helpful, polite and professional. I was there one time, waiting in line along with 4 other women and this blustery man came in and demanded to cut in front of everyone else because he just needed to pick up a package. He got really rude and obnoxious and was yelling at Rozohn, who never lost his cool. I on the other hand did not refrain from telling the guy off who left in a huff. But Rozohn never blinked. He just smiled at all of us and took care of business. Whatever I bring in whether Amazon return or UPS package or USPS mail, he's there to help.

The workers in this store are the rudest people I have ever encountered in a service oriented…read morestore. It must be under new management as I have frequented this UPS location for years and in just the last few months the entire attitude has changed. We dropped off papers to be shredded and were told if we wanted these papers to be secured we should just go somewhere else. This was yelled out in a shop full of people. Now, when dropping off an Amazon return we are loudly told to use the Amazon kiosk and not use the front counter. . There was no one else in line. My return items were supposed to be PACKED AND LABELED BY THE UPS PERSONNEL, per Amazon instructions. I don't know what backwater burg these worker bees came from but they have not been taught even the most basic customer service skills. They are very rude, arrogant, people and don't know the first thing about dealing with people. These people are not foreigners, they are white with a totally hick vibe. Thankfully there are many choices in the Denver metro area and I will not have to deal with this garbage again. I would discourage anyone from going here to do business.

Imagine you have a group mailbox situation Opening a panel…read morereviews all the slots Now imagine two packages,same day, addressed to same person Imagine one package put in correct slot The other the wrong slot I got two pieces of mail not mine The neighbors who got my package also got a piece of mail of mine Its mind blowing how someone could be this incompetent It defies logic and imagination

Closed at 3pm on a Friday with no explanation. Walked over with two packages in the snow and…read morenowhere to drop them off. This place should be closed.

Average post office. Who ever has a good review for a Post Office? But this one is notorious for…read morelines. Staff has always been nice to me. Don't own a PO box here so I really can't say about those services. But sometimes you need to use a postage meter. At the entrance this spot does have a self serve kiosk of sorts. Never used it so I don't know how easy it is to understand. But depending on your time of day expect a line plus some. Only stopped in twice in my year and a half visiting this location without a lengthy 15-20 minute wait.

I'm trying to reach the post office and I've called 10x this morning and no answer at all and end…read moreup being disconnected every time. I've called the 800 number and keep getting the run around and no answer either. I need help finding the letters I mailed out that never arrived to the address I shipped them to. I have no vehicle and can't make it to the post office during open hours. how do I get help!!!!!!? I'm so frustrated right now. this is aggravating I can't get ahold of anyone at all to help me. please help!?

Best-smelling. Post office. Ever…read more In addition to being a postal station, this place also sells home-spun snacks; like yogurt pretzels, trail mix, jerky and other yummy stuff. It's not a gimmick, as it's an effective and friendly post office as well. It's nice to walk up to a clerk and have them help you or give you feedback BEFORE they punch up the order or finalize the price. If you're unsure of what class to send your item (or which method is cheaper), they'll know. Really makes a difference, since most post offices seem to expect that customers are thoroughly versed in the Rules of Mailing Stuff.

Everyone working there is friendly and helpful! It is easy…read moreto get to and sometimes busy. But I would rather go to this location. They try to get everyone one waited on a soon as possible and yet be helpful.