Went in the other day for our kids' passport appointments. The staff who assisted us were efficient…read moreand nice. He was able to get acceptable pictures from an infant and a 5 yo quickly. All in all, he had us out of there before our second appointment should have started.

Letter carrier never picks up outgoing mail, never delivers packages to my front door, and often…read moredoesn't even close mailboxes. If a package is too big to fit into the mailbox, he may crush it so that it fits. Large packages are often left out in the rain or snow. He is lazy and never gets out of the vehicle or any reason.

The Lakewood Colorado post office consistently loses outgoing mail and packages and fails to…read moredeliver mail and packages to me (that I can see via Informed Delivery). I constantly receive mail that belongs to neighbors nearby and people not nearby, that I promptly bring to the post office or put into the correct mailboxes myself--as if I need a third job! When I take time to report this, I get phone calls from people at this post office who give me an attitude, lie, gaslight, and make excuses. There is never any accountability or consequences for the postal workers who are guilty of theft, loss, and misplacement of mail because this has gone on for years and continues. I'd like to remind them that mail theft and loss due to gross incompetence is not a victim-less crime. These entitled folks receive salaries and benefits and yet cannot do their basic job of delivering mail. They appear to have nothing but contempt for consumers and complain incessantly about not making enough money. The USPS is currently bankrupt and I hope they close permanently. They have wasted enough taxpayer dollars while causing serious harm to taxpayers. The ratings here on Yelp suggest that this post office should take steps to improve or else close already. I have let everyone I know to stop sending things via U.S. mail. All shipping carriers are bad but USPS is egregious. Mail theft is a Federal crime. I hope wrongdoers (corrupt or incompetent postal workers or those who receive other people's mail and keep it) are prosecuted for it. For laughs, I am attaching a horrible USPS policy stated in writing that when they lose a package or letter, that a recipient should ask the sender to send it again. Wow--instead of doing their jobs ethically and competently, they expect people to spend more $$$ when USPS drops the ball. This type of thinking is why our country is a mess and why the USPS needs to be shut down permanently.

Worst. Think the DMV and USP had a mentally ill child. If you come here be prepared to wait in…read moreline 25 min. They give zero fks if you rot in line. They won't bring a person from the back or move faster than a one legged one eyed disaster .

Horrible customer service person. Poor communication, nasty attitude. Returned a small package to…read moreretailer, nothing major. This woman could not be more unhappy and unpleasant. My worst experience ever with a post office employee. I will go out of my way to avoid this post office in the future.

You might think it would be crowded and hard to use this little post office in the middle of…read moredowntown Golden, but that has not been my experience. I mentioned in a previous review that I do not go to post offices at all frequently, but in the two or three times I have been to this little gem this year, I was able to park right outside or around the corner, and get in and out to complete my errands efficiently. My most recent experience involved finding stamps to mail my son's wedding invitations. I explained my task to the person behind the counter. She weighed my invitation and pointed me to a 2 cent stamp with a pretty bouquet of flowers, surely the right stamp for my stash of wedding invitations. However, there weren't enough of that stamp for all my envelopes, so I would have to choose a second stamp, as well. While I was looking at the options, trying to decide what to do, she suddenly ran to the back and came out with a brand new stamp that had only just come out a few days prior (early March, 2024). This also was a lovely stamp; and there were lots and lots of them! I really appreciate her creativity and willingness to go above and beyond for me. Since that time, I've stopped by a few times to mail some returns, or whatever, and this person still remembers me! This establishment has the feel of a small local business where everyone is neighborly and helpful. I love that.

Allison has been our mail courier for many, many years. If she ever decides to retire, you will…read morenever be able to find anyone as wonderful as she is. Superior delivery service, always happy, friendly and willing to go the extra mile to be of service to people in my neighborhood.

Every time I have used this post office, except when I use the electronic kiosk, I am treated worse…read morethan a stray dog. I think his name is Matthew, but when he saw me trying to read his name tag, he held up an envelope to cover it and sneaked away. Classy! I will go to Lakewood or Arvada each time. Worst service ever. The electronic kiosk works though.

The gentleman who helped me was incredibly kind and really took the time to make sure my needs were…read moretaken care of throughly and efficiently. Overall excellent experience!

I went to this location to complete LiveScan fingerprinting services. The employee spent the…read moreentire time I was there watching a video on his phone. He told me to watch the instructional video for technicians without providing any guidance for me as the user. When I had problems doing my fingerprints, the employee did not provide any guidance or direction and simply called from across the store to call an 866 number. I called the number and received a recording of high call volume and never received a response. I finally gave up when I received no answer at the phone number, no assistance from the employee, and the next appointment was waiting for the machine. Overall, if you need LiveScan fingerprints, DON'T GO TO THIS LOCATION! THEY ARE AWFUL!

If you live in Golden, do not get anything delivered by FedEx. The drivers out of this "Station"…read moreregularly skip making deliveries that require signatures, saying you weren't there, so they don't have to get out of the truck. I stay awake for hours (I work graveyard) waiting to sign for my refrigerated medicine, just to get a text saying the delivery was attempted. I've been sitting 3 feet from the door for 4 hours waiting for it, then look out the window to see the driver driving away. No door tag, obviously, since no attempt is made. Multiple calls to complain to FedEx don't accomplish anything, and I can't use a different carrier because the only pharmacy that ships my medicine only uses FedEx. I've lived in Golden 8 months, in 8 deliveries, 5 have been listed as "attempted to deliver", no attempt was made any of those times. Twice on a Friday, causing my express refrigerated medicine to go bad over the weekend. If your having any kind of important medicine delivered, these FedEx drivers might just kill you. Stay away from this store, too. If this is the "Station" as the FedEx customer service states, maybe losing business over their drivers unreliability (Amazon THIRD PARTY drivers have never done this), will actually make them do something about it.

Jen and the custom full-service printing team are awesome here…read more They get with the program and make it easy by providing an email and enabling you to order things over the phone with your credit card

This has been my go to UPS store for a very long time. I think a couple of years ago it went under…read morenew management. The crabby lady who grumbled at everything is gone. Now there's a guy named Rozohn and he's awesome. Always helpful, polite and professional. I was there one time, waiting in line along with 4 other women and this blustery man came in and demanded to cut in front of everyone else because he just needed to pick up a package. He got really rude and obnoxious and was yelling at Rozohn, who never lost his cool. I on the other hand did not refrain from telling the guy off who left in a huff. But Rozohn never blinked. He just smiled at all of us and took care of business. Whatever I bring in whether Amazon return or UPS package or USPS mail, he's there to help.

Louie and the team there are great. Came in to receive an important fax and felt safe having…read moresensitive information received by them. He even offered to shred it for me. Great service, friendly and helpful.

Imagine you have a group mailbox situation Opening a panel…read morereviews all the slots Now imagine two packages,same day, addressed to same person Imagine one package put in correct slot The other the wrong slot I got two pieces of mail not mine The neighbors who got my package also got a piece of mail of mine Its mind blowing how someone could be this incompetent It defies logic and imagination

Closed at 3pm on a Friday with no explanation. Walked over with two packages in the snow and…read morenowhere to drop them off. This place should be closed.

I have had the most upsetting and stressful experience with this location. I was treated with…read moredisrespect by the counter employee to the letter carrier, to the supervisors and above. To try to get my situation resolved I made 5 in person trips there, called the 800 number to lodge complaints and also contacted consumer affairs. I will never go there again,

I'm trying to reach the post office and I've called 10x this morning and no answer at all and end…read moreup being disconnected every time. I've called the 800 number and keep getting the run around and no answer either. I need help finding the letters I mailed out that never arrived to the address I shipped them to. I have no vehicle and can't make it to the post office during open hours. how do I get help!!!!!!? I'm so frustrated right now. this is aggravating I can't get ahold of anyone at all to help me. please help!?

Everyone working there is friendly and helpful! It is easy…read moreto get to and sometimes busy. But I would rather go to this location. They try to get everyone one waited on a soon as possible and yet be helpful.

After researching it, I went to mail cremated remains, in the proper USPS packaging to an…read moreinternational destination. A rude woman told me that Icould not do that. She had pre spoken to a "postmaster" that told her so. I explained that I did my research but she again told me about some conversation with some postmaster. No offer to look into further. Went to a real Post Office where while it was not common, they found out how to do it. Here is a link that shows how this is done : https://faq.usps.com/s/article/Shipping-Cremated-Remains-and-Ashes No more fake post offices for me.