Outstanding service and understanding in packing and shipping an antique rocking chair of…read moresentimental and family value. Bev went out of her way to take care with the item, explain how it would be packed, and went the extra mile to explain about the cost in shipping to Alaska so we understood all involved in the transaction. This is the second time we have felt the excellent customer service at this store. It is now our "go-to" for all shipping needs and can't recommend it more!

Our organization, Golden Concert Choir, has been working with Matt and the crew at Store #1716 for…read moremany years. We have always had great experiences with all your employees; the service provided on our recent project the week of 4/24 -30/25 was exceptional! Matt provided above and beyond service to us when our graphics person who usually worked with Matt was hospitalized. He guided us through the process, improved the graphics of our printed Concert program, and delivered a great product, on time, for our event! Matt, Sally and I are indebted to you for all your hard work and professional assistance you provided us and our Choir. We look forward to working with you again for our December event! Sincerely, Glenn Cackovic Golden Concert Choir

If you live in Golden, do not get anything delivered by FedEx. The drivers out of this "Station"…read moreregularly skip making deliveries that require signatures, saying you weren't there, so they don't have to get out of the truck. I stay awake for hours (I work graveyard) waiting to sign for my refrigerated medicine, just to get a text saying the delivery was attempted. I've been sitting 3 feet from the door for 4 hours waiting for it, then look out the window to see the driver driving away. No door tag, obviously, since no attempt is made. Multiple calls to complain to FedEx don't accomplish anything, and I can't use a different carrier because the only pharmacy that ships my medicine only uses FedEx. I've lived in Golden 8 months, in 8 deliveries, 5 have been listed as "attempted to deliver", no attempt was made any of those times. Twice on a Friday, causing my express refrigerated medicine to go bad over the weekend. If your having any kind of important medicine delivered, these FedEx drivers might just kill you. Stay away from this store, too. If this is the "Station" as the FedEx customer service states, maybe losing business over their drivers unreliability (Amazon THIRD PARTY drivers have never done this), will actually make them do something about it.

Jen and the custom full-service printing team are awesome here…read more They get with the program and make it easy by providing an email and enabling you to order things over the phone with your credit card

This business goes Above & Beyond with how they process your mail and with their amazing customer…read moreservice!!! Everyone that works here has an outstanding work ethic and genuinely care about all their customers! I refuse to get my mail anywhere else.

This shop used to be a wonderful and convenient alternative to the post office or FedEx/UPS. I…read morealways appreciated their services, along with the great selection of gifts, cards, unique knick-knacks, shipping boxes, and envelopes. The former owners and staff were consistently gracious and friendly. Unfortunately, the experience has changed significantly under the new ownership. The service feels mediocre at best, and the added charges--such as $2 to print a return label and another $2 just to use their tape to seal a small box unless you purchase a full roll--make customers feel nickel-and-dimed. For better service and a more customer-friendly experience, I'd recommend going to UPS or FedEx instead.

I was helping my Mom move out of her home for 60 years to a retirement community. I live in Florida…read moreand needed to ship several family heirlooms and keepsakes home and didn't know how to get it done. But I found Rocket through a Google search and they were phenomenal. Nathan and his crew carefully packed 3 large boxes of art, antiques, crystal, and books. Everything made it - not one item damaged. The service is very friendly and professional. I highly recommend them for any task.

Great little print shop with a great little team and super fast turnaround on the jobs I send there.read more

The gentleman who helped me was incredibly kind and really took the time to make sure my needs were…read moretaken care of throughly and efficiently. Overall excellent experience!

The guy who runs this store is so rude and unhelpful. I would avoid it. I've tried twice and both…read moretimes just terrible service. Most other UPS stores I've been to, the staff are helpful and accommodating since online return processes can vary so much.

Asked Craters and Freighters for service quote for pickup, packing, and shipping for a location…read moreoutside Boston, but received a response from Colorado HQ which why this review is here. I was told no service available from Craters and Freighters for a location about 60 minutes from the Hudson, MA location. Asked for referral to another business that could handle if they were not able to manage picking up from that far. Email was ignored with no response or help. I've used C&F before 2020 and they were great to work with, but I think like most businesses now, customer service is getting worse and worse. I probably would have spent $2K at least on my shipping needs again with C&F but it's clear they don't want to bother with having me as a repeat customer!

To: Craters and Freighters Special Folks in Garland TX - Don, Tony, Ashley, Mimi, Juan, Renan -…read more Just a note of sincere thanks to each of you for your professionalism and kindness in the past three weeks. C&F should be so proud of each of you. You changed this customer's experiences with moving companies from very negative to more than positive. The thought of moving a family heirloom (85 year old baby grand piano) created much anxiety. The entire process, from Don's fair quote and answering my many concerns and questions; to Tony's, Juan's, and Renan's careful and professional packing and loading; to Ashley's and Mimi's reliable and continuous communications; ALL contributed to a more than satisfied customer. Each of you are commended on your inter-personal skills and it's a rare pleasure to do business with such a customer-oriented total organization. You can bet when the need arises - I shall return! Most sincerely, David J. Bodenstedt Plano, Texas

Went in the other day for our kids' passport appointments. The staff who assisted us were efficient…read moreand nice. He was able to get acceptable pictures from an infant and a 5 yo quickly. All in all, he had us out of there before our second appointment should have started.

Letter carrier never picks up outgoing mail, never delivers packages to my front door, and often…read moredoesn't even close mailboxes. If a package is too big to fit into the mailbox, he may crush it so that it fits. Large packages are often left out in the rain or snow. He is lazy and never gets out of the vehicle or any reason.

Found this place near my old apartment in Westminster in August 2025. I was moving the rest of my…read morebelongings out of my favourite state: Colorado. This is a well-stocked shop with everything you could need for shipping. I brought in a large number of boxes of shoes that wouldn't fit in my car for the drive home. Yes, they are in their boxes because it is far easier for a shoe hoarder to store and organize ones collection. The owner was in the store the day we went in and he helped pick the right box and customised the box so nothing moved and to reduce the cost. He finished the packing, printed out the shipping and tracking labels and receipt for me, and we were on our way. My package arrived on time and undamaged. I couldn't have been happier.

The customer service was amazing. I went in to get my fingerprints taken and the man working was so…read morekind and friendly! Found a cute card and calendar to buy my mom for her birthday as well!

Responded immediately, estimate was paid. Came out same day to nursing home. Joe was awesome…read more Recommend to all.

They were very responsive and able to meet us with very short notice at the facility we needed…read more Very Professional - Would use again!

Center Copy West was EXCEPTIONAL! I'm from Leadville & our once great printers we had here changed…read moreowners & went downhill fast. I needed high quality printing done fast, so I found Center Copy West online & hoped for the best. They not only did a superb job at printing what I needed at even better quality than what I was expecting, but they treated me so well while I waited. Very friendly & accommodating. I will ALWAYS go to them for any future printing needs, they're worth the drive from Leadville (2 hours away.) I HIGHLY recommend them! You won't be sorry!

I love that this business survives and hope it thrives amidst the conglomerates like Office Depot,…read moreOffice Max and Staples. Mind you, it is not an office supply shop like those major chains but, rather a copy and production business. I had a simple need to laminate a paper card that I carry in my wallet. There was only one man working (I think there are normally two) and he helped a regular customer in the shop, answered the phone and gave that person courteous service and addressed my needs all at once. Very friendly. I don't have many needs of this kind on a regular basis but when I do, I will definitely bring it here.