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Craters & Freighters

3.5 (2 reviews)
Open 8:00 am - 5:00 pm

Services - Craters & Freighters

Shipping centers

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2 years ago

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Tyler W.

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11 years ago

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FedEx Office Print & Ship Center

FedEx Office Print & Ship Center

(30 reviews)

If you live in Golden, do not get anything delivered by FedEx. The drivers out of this "Station"…read moreregularly skip making deliveries that require signatures, saying you weren't there, so they don't have to get out of the truck. I stay awake for hours (I work graveyard) waiting to sign for my refrigerated medicine, just to get a text saying the delivery was attempted. I've been sitting 3 feet from the door for 4 hours waiting for it, then look out the window to see the driver driving away. No door tag, obviously, since no attempt is made. Multiple calls to complain to FedEx don't accomplish anything, and I can't use a different carrier because the only pharmacy that ships my medicine only uses FedEx. I've lived in Golden 8 months, in 8 deliveries, 5 have been listed as "attempted to deliver", no attempt was made any of those times. Twice on a Friday, causing my express refrigerated medicine to go bad over the weekend. If your having any kind of important medicine delivered, these FedEx drivers might just kill you. Stay away from this store, too. If this is the "Station" as the FedEx customer service states, maybe losing business over their drivers unreliability (Amazon THIRD PARTY drivers have never done this), will actually make them do something about it.

Jen and the custom full-service printing team are awesome here…read more They get with the program and make it easy by providing an email and enabling you to order things over the phone with your credit card

The UPS Store

The UPS Store

(46 reviews)

This has been my go to UPS store for a very long time. I think a couple of years ago it went under…read morenew management. The crabby lady who grumbled at everything is gone. Now there's a guy named Rozohn and he's awesome. Always helpful, polite and professional. I was there one time, waiting in line along with 4 other women and this blustery man came in and demanded to cut in front of everyone else because he just needed to pick up a package. He got really rude and obnoxious and was yelling at Rozohn, who never lost his cool. I on the other hand did not refrain from telling the guy off who left in a huff. But Rozohn never blinked. He just smiled at all of us and took care of business. Whatever I bring in whether Amazon return or UPS package or USPS mail, he's there to help.

The workers in this store are the rudest people I have ever encountered in a service oriented…read morestore. It must be under new management as I have frequented this UPS location for years and in just the last few months the entire attitude has changed. We dropped off papers to be shredded and were told if we wanted these papers to be secured we should just go somewhere else. This was yelled out in a shop full of people. Now, when dropping off an Amazon return we are loudly told to use the Amazon kiosk and not use the front counter. . There was no one else in line. My return items were supposed to be PACKED AND LABELED BY THE UPS PERSONNEL, per Amazon instructions. I don't know what backwater burg these worker bees came from but they have not been taught even the most basic customer service skills. They are very rude, arrogant, people and don't know the first thing about dealing with people. These people are not foreigners, they are white with a totally hick vibe. Thankfully there are many choices in the Denver metro area and I will not have to deal with this garbage again. I would discourage anyone from going here to do business.

Craters & Freighters - shipping_centers - Updated May 2026

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