This shop used to be a wonderful and convenient alternative to the post office or FedEx/UPS. I…read morealways appreciated their services, along with the great selection of gifts, cards, unique knick-knacks, shipping boxes, and envelopes. The former owners and staff were consistently gracious and friendly. Unfortunately, the experience has changed significantly under the new ownership. The service feels mediocre at best, and the added charges--such as $2 to print a return label and another $2 just to use their tape to seal a small box unless you purchase a full roll--make customers feel nickel-and-dimed. For better service and a more customer-friendly experience, I'd recommend going to UPS or FedEx instead.

Good for shipping but great for printing. The print expert Tacoma was so helpful with a last minute…read moreprint order! She gave advice about paper and gave me a few ideas for future jobs. They also do notary, since the bank won't anymore. Also the store is very clean and smells so nice now.

I've used this center for various reasons including printing, shipping and passport photos. The…read morestaff has been helpful and friendly. The services I've used were easy to complete and done in a timely manner. I like that the location is convenient and I can complete the services that I need to.

USE THE POST OFFICE!!! This Wednesday, 11/24/21 the day…read morebefore Thanksgiving, I paid the top price, $72, for a one pound package to be delivered Friday 11/26/21 by 4:30 pm, shipping from Denver to Miami. The package did not arrive Friday, and they did not attempt to deliver it on Saturday as well. My son, called Miami Fex Ex and was told the package was in their Miami container and would be delivered Monday! Denver Fed ex , looking at his computer screen, which I couldn't see, lied to me telling me Miami fed ex had tried to deliver the package on Friday but the business was closed. It was going to a house and fed ex would have just left it on the stoop. Fed ex wouldn't have put the package back in the container, it would have stayed at the local Miami office for delivery the next day ALL LIES FROM EITHER THE DENVER CLERK OR WHAT WAS POSTED AT FED EX.COM. USE THE POST OFFICE!! AVOID FED EX, UNRELIABLE!! "When it absolutely positively has to get there the next day". UNESS IT DOESN'T GET THERE THE NEXT DAY! THEN THEY LIE

The staff was amazingly friendly. It didn't used to be that way. I used to go out of my way to a…read moredifferent UPS store. I was pleasantly surprised when I stopped in a few times since last month to find a different staff and much friendlier service.

staff was wonderful! Can't believe they tried to sell me a cardboard box for almost $20! Really…read moredisappointed, can't believe a small business would try to rip off customers like that!

Great little print shop with a great little team and super fast turnaround on the jobs I send there.read more

I was helping my Mom move out of her home for 60 years to a retirement community. I live in Florida…read moreand needed to ship several family heirlooms and keepsakes home and didn't know how to get it done. But I found Rocket through a Google search and they were phenomenal. Nathan and his crew carefully packed 3 large boxes of art, antiques, crystal, and books. Everything made it - not one item damaged. The service is very friendly and professional. I highly recommend them for any task.

SM. And Demitri has the best reviews for this spot. Tucked away off 72nd so it's easy to miss. For…read morethose that know it giveth easy in and out parking often in the shade! P.O. Boxes that are plentiful and all the services you know and love. Only two real counters in use but the staff is knowledgeable. Half of them are friendly. Half of them are sticklers that have the utmost respect for the United States Postal Service rules and regulations. Generally I head over to the old Towne Arvada location out of habit. This is way closer to home and you never have a line. You may think it's a like but it's probably just a few people waiting to renew a passport. Most recently i had several vinyl LPs to mail out across the country and to Canada and Australia. Tashi was extremely helpful with the shipping and customs forms. So helpful that shyer heading home and before going to work I headed back to this location to mail the rest of my boxes. WHO willingly goes to the post office twice in one day because they had a good experience?! This location may not look like much from the outside but I count that as a plus. Let everyone else go to the more crowded and brightly lit USPS locations. More forever stamps and flat rate mailers for me!

've been a member of this community for over 10 years, and the post office is only one block from…read moremy house. I've always enjoyed walking there and building great relationships with the staff and clerks. Our former clerk, John, was amazing, absolutely superb, and he is greatly missed. Unfortunately, since John retired, my experiences with the new clerk have been increasingly negative. I have tried to be extremely patient and understanding, but today's experience was completely unacceptable. I frequently send packages to my Marine son and his wife, who are stationed in Okinawa. Every time I bring in one of these packages, the clerk (James) openly complains about having to process it. He regularly states, loudly and in front of me, how much he hates dealing with these packages and how frustrating the system is. He has also repeatedly tried to direct me to the main post office, which would require me to drive approximately 25 minutes out of my way. Today, I arrived about 30 minutes before the post office opened and waited. The clerk arrived approximately five minutes late. When he saw me, he rolled his eyes and commented, "Oh, not another international package." After spending approximately 15-20 minutes struggling with the system, he stated that he couldn't process the package. I calmly pointed out that this happens nearly every time I come in and suggested that perhaps he could contact the main office and ask for additional training or assistance with the system. At that point, he became enraged. He began yelling and shouting at me and then took the package intended for my Marine son and threw it down on the table. I understand that he may have been frustrated with the system, but that is absolutely no way to treat a customer. Nor is it appropriate to handle a customer's package that way. Processing mail is part of the job, and after approximately a year and a half in this position, it seems reasonable to seek assistance or additional training if the system continues to be a problem. I also know that I cannot be the only person in our community mailing international or APO/military packages. He continued yelling at me as I left the post office crying. I cannot believe that a USPS clerk would treat a customer this way or show such disrespect toward a customer's mail, particularly a package being sent to a Marine stationed overseas. What makes this especially disappointing is that I genuinely love our small neighborhood post office, and I am grateful that we still have one in our community. I know that smaller post offices are increasingly at risk of being consolidated or phased out, which is one of the reasons I have intentionally refrained from making complaints since John retired. I want to support our local post office and see it remain part of our neighborhood. However, today's behavior crossed a line. After trying to be patient for a very long time, I can no longer overlook repeated rudeness, hostility toward customers, unwillingness to properly handle routine postal services, and, most importantly, today's yelling and disrespectful handling of my son's package. Our community deserves a postmaster who cares about the people he serves and takes pride in the responsibility that comes with the position. Unfortunately, that has not been my experience with the current postmaster. Today's incident was an absolute disappointment. Update: Later this afternoon, I spoke in person with the postmaster of Westminster, and he was very kind, supportive, and helpful. Apparently, and unfortunately, my experience is not an outlier. I support the USPS and their services. The majority are lovely, and not like James.

Came here for a list minute printing job I needed and the whole team graciously helped me out. Had…read morea specific size that I wasn't able to get at UPS and PostNet accommodated their printers and helped me with the design as well!

The friendliness of the staff whenever I walk into this place just grabs me, every time. Such a…read morequality company, top to bottom and it shows with every little thing they do. As a business owner myself, I truly value what this place does for me and I look forward to a successful business partnership with them. Thanks everyone!

I've had a horrible experience at this store. I paid them $85 to pack a set of heirloom chins to my…read moreneice in FL last September. The carton arrived damaged and many pieces of china broken. I paid for insurance to cover any breakage. UPS Insurance company blames the store and the store blames the shipping company. I've fought with both of them for over 3 months now. As far as I'm concerned they are both at fault and all they want to do is argue with me. My next move is Small Claims Court

I was picking up a package because my school was closed that week it was being delivered. UPS…read morecustomer service adjusted where it would be held for me to pick up and I had to pay for it to be held. At this store the clerk tried to tell me I had no packages to pick up because my ID he looked up had no package (again the package was going to a school). But I saw the package right there in his pile of boxes and I had the tracking number! Instead of having good customer service he blamed me for having a business address and not my name on the package! But it is UPS and Scholastic that address the package in that way ?

Had to ship a few items back using a company account. Leo helped me, and I was in and out in less…read morethan 5 minutes. Thanks!

I had a manual printed and spiral-bound here, and I was so delighted with associate Carissa. I was…read morehaving trouble getting a document from Apple notes to a PDF form, and Carissa kindly helped me, showing a ton of patience for my low-tech mind. She made this chore much more bearable. This FedEx is a hard-to-find location next to T-Mobile, but I will go out of my way for service like that. Thanks, Carissa!