I hobbled in from an uber, on crutches into the store. I had my right hip reconstructed and was…read moreobviously unable to stand or walk. I brought with me large paper plans and elevations for a house. I asked the 20-something brunette guy to please make two copies. I could come back the next day to pick them up. The 20-something asked me for the electronic file. I explained these were done some time ago and there is no electronic file. None provided to me. Would he please make two sets of copies? Thirty minutes later - nothing. He asks his supervisor who says that they can't do it because the pages are wrinkled and their auto feeder will rip the pages. I completely understand. I ask if they can't do it one at a time. They told me I can do it in the self section. I said I just had surgery and as you can see I can't stand or walk. I'm unable to use self serve. Is there anything you can do to help me? The answer was an indifferent "not my problem" shrug.

It is hard to believe that I have never updated this review in a decade! I used to use this…read morelocation a lot more than now. I have my own simple copier now and need fewer office supplies of the types that they carry. They have always been helpful for any needs I had. For many years, they were a very reasonable price for Ground Shipping services. They are still my first choice for reliability for super fast deliveries. Unfortunately, their Ground Service for residences, renamed "Home Delivery" is a bit more expensive than its main competitor, though even theirs has gone up too, though not quite as much. Where this shop really shines and always has, is its Passport Photo service. This time, not only was the staff member very accurate in getting the shot, he was really friendly and helpful on the constraints of the newest regulations. Also the price was very fair and the finished product better than any in the past, but for the limited smile allowed now, which is never my style. The counter staff was also incredibly friendly and everyone there was multi tasking the whole time. I hate to dock them a star for company pricing policy, but it is their reality too when they have to tell the customers. Parking in this now underutilized shopping center is easy, even with mountains of snow this year still piled up but far from the stores,

Friendly service. Many options for packing and shipping. Owner operated. Highly recommended!read more

Friendly. Prompt. Courteous. Affordable (!) mail box. Easy access. Usually no line. A convenient…read morealternative.

The man wearing the yarmulke completely lied to me. He quoted $80 to ship something USPS, which was…read moreoutrageous because it was a very lightweight box. I asked if that was the same price as if I went to the post office and he said yes. I went to the post office and it was $40.

I had a mailbox here the last few years and these guys are amazing! Manny is a great guy and he…read morestays on top of things. They're organized and really efficient. I definitely recommend!

Came in today to print..when I questioned the manager about hidden charges that were not explained…read moreto me before he started the process of printing and when it came to pay , I asked about all the fees..he became really weird and awkward. Even to attempted to gaslight me for asking.. what a little troll and strange behavior. Not professional and lacks integrity. Instead of apologizing for not explain the fees beforehand and charging people blindly..he then acted shocked when questioned ..he made it really awkward. It's apparent the Manager has Little Man Syndrome

I cannot say enough good things about the exceptional service I received from Sean at FedEx. I came…read morein with a tight turnaround request and some anxiety after a truly terrible experience at Office Depot, but Sean immediately put me at ease. Not only did he not make me feel bad for needing a rush job--he handled everything with calm professionalism and genuine kindness--but he also went above and beyond by making thoughtful suggestions on style that truly improved the final result. Sean's care and attention to detail made all the difference. Thanks to him, I was able to fully enjoy my friend's special day knowing everything looked perfect. In an industry where customer service often feels like an afterthought, Sean really stood out. This was the kind of service I haven't experienced in years, and I am incredibly grateful. FedEx is lucky to have him.

After a long hiatus I returned to this location, which I might add is under new and awesome…read moremanagement. At this particular visit I came to ship an Amazon return (selecting this point of return in the Amazon app). Upon arrival the parking area was clean and all the spots were open (my lucky day, yeah!). The lady at the counter was quick to greet me and ask how she could help. With the prompt scan of my return QR code my return was checked in and I was provided with the tracking/receipt. I will definitely be back to this location for more shipping and return needs. If you haven't been back in awhile I highly encourage you to give them another chance.

Was excited to finally get a ups in town. Truly awful customer service. Not helpful and cold,…read moreattitude with everyone who came up. Wouldn't print something for me even though their QR code was defective.

What's up Boulder? I tried returning a product to Amazon to find out Boulder locations won't print…read moreshipping labels. You need to pay to use their computer terminal and print for $3.50. No thanks.

I really didn't like the old owner of this store, but ever since it's been under new management…read moreit's greatly improved! Like there's this big guy that works there most days, and he's extremely helpful and nice! The other day I was behind this old woman in line who literally spent at least five whole minutes berating him about "how complicated the mail system is," (as if he's the reason why the mail is so complicated? Smh ) and he continued to have the patience of a saint, still trying to help her as much as possible. So I would definitely make this your main UPS store in Boulder now!

I have been grateful to have this friendly, professional, knowledgeable shipping store in my hood,…read moresince I've utilized their packing and shipping services for more than a decade. They were particularly compassionate and efficient when helping to send mementoes and treasures to family members when my parents passed. These items were strange shapes and sizes and weights, and their destinations around the world. Yet, they each arrived speedily and safely. I suspect negative feedback about this business is more a reflection of the attitudes of those who posted it.

Been here a few times and they have really friendly and helpful staff. Got us all sorted with…read morepassport photos, etc. and has been a great nearby, convenient spot when we need to ship something.

I have not been to this Post Office in years. A relative on the east coast had sent us a box of…read morebooks, multiple copies fresh of the press that he had written. Not only did the box not get to us, we were sent the labels from the box and they looked like they had been cut off the box with a neat box cutter swipe. Not a stain, not a crease, just the flaps with the labels in perfect condition. It came in a clear plastic bag, the size of a business envelope with an apology from the P.O and a website to get directions for claims. I tried that and discovered the sender needed to do it with proof of value of the contents. So we took pictures of the package and sent via email. He did that much at his end. Today, we got a letter from the USPS offices, asking us to bring the actual remainder of the box to our PO for inspection. We took the little clear plastic envelop to the office we use near our home. The staff there, usually very helpful, refused as our zip is different than theirs so we went to the main city PO which has the same zip as ours. It's downtown on a busy street so we used the nearest parking garage and walked from there on a hot day. The line there is notoriously slow and it was as usual today. The one staff working, midday on a weekday, did not know what to do with it. So he left the counter unattended while he went for help. The apparent manager took over and was incredulous that was all we got. So he took it from us, and said he'd send it for processing and when a determination of cause was made, we would be notified BY MAIL! Believe me, I will do nothing else. The sender had receipt, he's entitled to recourse for insured value and forcing us to use the most inconvenient office to process is ridiculous. The first office could have and should been allowed to do the same thing with the papers. The main PO wasn't even apologetic in any way. The only staff member in a place with 6 windows for service, did not even know how to do it himself and left everyone waiting while getting a manager.

Beyond frustrated. I had shipped a very old, one of a kind handmade Navajo rug through ebay. The…read moreitem was sent July 28th. According to tracking, a delivery attempt occurred August 1st. About a week later, tracking was still saying the same thing. Attempted delivery August 1st. I contacted the buyer to see if there were any issues with delivery. He said package was delivered Aug 1st. It was left on the ground next to the mailbox and this has been an ongoing issue for him. Due to the cost of this package, a signature was REQUIRED. I paid for this service with the label. Yet, one wasnt collected. Tracking is still in limbo saying attempted delivery Aug 1st. The issue now is that my funds are on hold because this wasnt scanned correctly. I called Aug 13th to see if they could manually scan the item. The supervisor said she could and would do so. It was never done. I called Aug 18 to ask the same thing. Still, nothing has changed. My funds will remain on hold until who knows when because this post office cannot do what should be done correctly the first time. Or second. Or third