I visited this location to rent a mailbox. There is plentiful parking and the store is very clean…read moreand newly built. However the staff is inadequately trained. I asked about auto-renewal of a mailbox rental and the staff could not find the form to make that happen. They called the manager who answered the phone and put it on speaker but was unresponsive the entire time I was in the store while the staff person was trying to ask questions about things on which they were inexperienced. They practice bait and switch (3 months free with annual contract), but you don't pay for 9 months, you pay for 13 and get 15. The brochure claims that you will have a street address. However, you still have to use a box number on your address! More training is needed! 1 !

We were not pleased with this particular store. Our package was already packed and addressed. We…read moreleft it opened incase it needed to be looked at. The customer rep seemed very reluctant to send it. After he was told it was a wedding gift he taped it up. It was insured for $50. The charge for shipping seemed exceptionally high. We will not use this UPS store again

Aggressively rude customer service. I called to get a breakdown of charges on why the one piece of…read morejewelry I purchased was over seventy dollars to ship. He said your item was expensive, I explained that I am familiar with shipping and his retort was, his store doesn't offer "ebay prices" that he assumed I must be familiar with. I responded that I was on USPS website and that's where the rates that I was familiar came from. He said it's shipping UPS, which doesn't even show as an option through their yelp page, so he literally chose the most expensive shipping service. Asked about shipping with USPS, he refused saying it was shipping with UPS. His last response was "are you going to pay for shipping for your item or not". Overall, pretty crappy customer service experience. Very condescending employee or owner or whoever it was simply lacked any sense of professionalism. Absolutely will do my best to avoid having anything shipped from this store again.

The new owner Judd and staff have been great, always helpful and friendly. They've added a lot of…read moreservices and merchandise. Always good advice available. Ignore reviews before 2024, that was a different owner entirely.

This business goes Above & Beyond with how they process your mail and with their amazing customer…read moreservice!!! Everyone that works here has an outstanding work ethic and genuinely care about all their customers! I refuse to get my mail anywhere else.

This shop used to be a wonderful and convenient alternative to the post office or FedEx/UPS. I…read morealways appreciated their services, along with the great selection of gifts, cards, unique knick-knacks, shipping boxes, and envelopes. The former owners and staff were consistently gracious and friendly. Unfortunately, the experience has changed significantly under the new ownership. The service feels mediocre at best, and the added charges--such as $2 to print a return label and another $2 just to use their tape to seal a small box unless you purchase a full roll--make customers feel nickel-and-dimed. For better service and a more customer-friendly experience, I'd recommend going to UPS or FedEx instead.

The man wearing the yarmulke completely lied to me. He quoted $80 to ship something USPS, which was…read moreoutrageous because it was a very lightweight box. I asked if that was the same price as if I went to the post office and he said yes. I went to the post office and it was $40.

Came in to set up a mail box as I just recently moved to Boulder and Judd went above and beyond in…read moreassisting me with setting up the service. So far, I've had several Chrismas gifts from family sent to me with no issue so I highly recommend Pakmail

I was sending 3 packages and a grumpy older man took them without a word. A man came in and the…read moreclerk greeted him and said he'd be right with him. I will go elsewhere.

This location became irrelevant once they stopped taking Amazon returns. They provided this service…read morefor years but stopped sometime this last summer. This store is now worthless. Just go to the UPS store on Ken Pratt. They still get the job done.

i feel sorry for this facility. A scammer is using this address to appear legal…read more Pretty sure this manager is not going to delete my icloud data.

Great service. Fast amd good people…read more My favorite place to ahip and make copies Always happy to serve

I rarely have to use mailing services but after my last episode at the post office and outburst in…read moreThornton I promised myself I'm never doing back there. This Mailbox express has USPS, FedEx, DHL and a lot more for the same prices as the company offers. The staff is polite and friendly not angry and uptight like at the post office. I'm just going to come here for now on because they have everything I need, plus it's closer to home and no line not even holiday time. The government Post Office can kicks rocks!

Love coming here! The staff is great! The owner is always in such a good mood. Quick and easy…read moreservice. Thank you for all those years of service.

So when you pay for a service, you should receive that service right? Well not at this place. We…read morepaid for 3 day mail service and are getting 8 day service. Oh and when you ask for a refund, you know for the services the DIDN'T provide, you have to wait on the refund and say they filed a claim..... it's a scam and I won't ever send any mail through them. GO SOMEWHERE ELSE!

Such great service. Glad that they are in town. Always treated with courtesy and quicklyread more

Love working with my Boulder IO team. They make my business effective to run and are pleasant,…read moreprofessional, and super helpful. I am able to get much more done with the support of the IO team than I could do on my own. They help me with recurring tasks as well as one-off projects. Can't speak highly enough and would recommend IO to anyone looking for a great middleground between working at home and renting out a whole office suite.

From the owner: Intelligent Office of Boulder is an indispensable resource for modern businesses, helping them…read moreeffectively build, manage, and grow through customized virtual business solutions. We offer a full suite of on-demand office space including virtual office space, executive suites and conference room rentals, shared and coworking office space. We also offer virtual business services including virtual assistants, phone answering, virtual addresses, and mailbox rentals. Contact your local Intelligent Office today to start running your business better!

Staples Longmont popped up as an option for a UPS delivery drop off, since my delivery would…read morerequire a signature. Staples rejected the delivery because "they didn't order it". Because of that response, UPS gave no other option but return to sender

It's Staples. Huge parking lot. Plenty of Staples. Also luggage? And services. I was helped…read morepromptly to get something laminated. However it appeared that only 2 people were working there. There was a huge HUGE line at the shipping services desk by the time my lamination was complete. There were some random objects on a table in which I was interested, but the ly were not marked with a price, nor was there anyone available to ask.