Hip hip hooray!!! My daughters and I are able to travel the world!…read more After several scheduled appointments at the Longmont location, I was disappointed and worried about getting our documents in time for our trip out of the country come March 2022. But after one attempt we finally got an appointment at the Lyons Post Office and about 7 weeks later we got our passports! I highly recommend and most of it is required but have ALL your paperwork ready when you make your appointment. Birth certificates for all along with with a picture ID and a completed passport application is a must. I have full custody of my 2 daughters so I had to provide a court order copy. Otherwise both biological parents have to be present and sign for minor children. The Lyons Post Office was clean and no busy at all. They also offer the passport photo taking so no need to worry about that! For 3 passports, it was less than $400!

5 stars for a post office?! why yes, I give credit where credit is due, and unlike a big city post…read moreoffice where you can stand in line behind 20 or more people crawling at a snails pace Ive always been in and out at this location in less than 10 minutes, and that includes counter service. Every time Ive been to this location there has only been one or maybe at most 2 other people in line, the employees at this location are friendly, courteous and helpful.

Convenient post office inside the Pharmaca Store on Broadway in Boulder, Colorado. Looked like a…read moremother / daughter team who was working the back of the store. Still feel weirded out by the fact that a ... post office .... is ... located ... at the back of a .... drugstore. Fairly good service, but line looked really long after I had left because there was only one window.

This is a much better option than the post office on Walnut St. There was no one there around 10am…read moreon a Thursday. They are located inside the Pharmacy and had all the supplies I needed and you don't have to pay for parking. Much better customer service here. The Walnut St. post office is prettier but this is way better.

I put in a change of address, they started forwarding my mail already! I went down and spoke to…read morethem and they assured me it would be corrected. And now it's happened again! I can't keep going down there to fix their mistake. They did this the first time I moved in Longmont too.

I do not have an issue with the post office or staff in and of itself. My concern is that in my…read moreneighborhood, Idaho Creek, the letter carrier is unable to consistently deliver the mail and packages to the proper addresses. I lost over $52.00 in medical prescriptions this year due to this. It also make things difficult to get another refill when this happens. I am also delivering mail to the proper home address when I receive mail improperly delivered to me. I never know if things I order are going to be delivered to my box or if they are being delivered to the wrong box. I would appreciate the Post Master resolving the issue. I have heard from other neighbors that the letter carrier has an attitude about his inept work.

I am thrilled with the kind service I received today over the phone and in person…read more Amazon coordinated a pickup time for a large item that I wasn't able to accommodate and here I am with a large/heavy object to schlep to ups (with a bum knee no less). I called ahead as the box the item came in was a bit damaged and needed some doctoring before it went out. Robbie answered the phone with a smile in his voice and confirmed not only was he happy to help me get the item into their store he'd also help re-box the item. Upon arrival I went in and asked for Robbie and he was quick to help me unload my car of not only the item but also the oversized box. He had remembered my call earlier today and did everything he could to ensure my dream of getting the package boxed/shipped came true. By the time I moved my car and walked back in the item was boxed up and pretty much ready to go & I was offered a receipt. Huge huge thanks to Robbie who showed exemplary customer service and care. Couldn't recommend this UPS location more.

Ive been going to this location for a few years now so I feel I have a handle on this store…read more There have been some good people here, but Ive had more than a few bad experiences here to give this rating. The most recent is where I brought 4 amazon return items and handed over 3 return slips to scan. The attendant only scanned one of them and I spent over a month with amazon to get my refunds. When I called to confirm all were scanned, they assured me that everything was taken care of and if there were any issue, it was on Amazon's side. I firmly believe they blew me off and did not do anything to fix the problem. I will go out of my way from now on to go to another return location and avoid this store when possible. It will be worth it in the long run to avoid all I went through dure to poor customer service at this location.

Went here the other night, and was annoyed the construction caused me to have to park far away from…read morethe doors, but then once I got to the kiosk, they're option for printing shipping labels wasn't working! Came here and brought all my packages with me all for nothing smh

Convenient location with parking but terrible customer service. Most experiences have been quite…read moreunpleasant and not friendly. Customer service does not compare to other post offices in the area. Maybe bad working environment?

Services in the location are great, nice staff and helpful. The biggest issue with this Postal…read moreOffice is the mail delivery itself. Constantly, my packages are left in other mailboxes, addresses, or not there at all. It is so frustrating and scary purchasing something or receiving something of value and it not be there when it says delivered in at mailbox. Very bad image for USPS and their postal delivery services, wasting my time, money and peace.

We have twice tried to stop our mail during vacations and after filling out required paperwork, had…read moremail continue to be delivered or not start again on our return. We also have a community mailbox where we receive other people's mail and vice versa.

Passport guy gave me bad info re leading replacing my passport…read more Wasted a lot of time and cost me a lot more money. Even the picture he took wasn't allowed. You know sometimes you wonder if people are really that checked out or just find it funny.

I have not been to this Post Office in years. A relative on the east coast had sent us a box of…read morebooks, multiple copies fresh of the press that he had written. Not only did the box not get to us, we were sent the labels from the box and they looked like they had been cut off the box with a neat box cutter swipe. Not a stain, not a crease, just the flaps with the labels in perfect condition. It came in a clear plastic bag, the size of a business envelope with an apology from the P.O and a website to get directions for claims. I tried that and discovered the sender needed to do it with proof of value of the contents. So we took pictures of the package and sent via email. He did that much at his end. Today, we got a letter from the USPS offices, asking us to bring the actual remainder of the box to our PO for inspection. We took the little clear plastic envelop to the office we use near our home. The staff there, usually very helpful, refused as our zip is different than theirs so we went to the main city PO which has the same zip as ours. It's downtown on a busy street so we used the nearest parking garage and walked from there on a hot day. The line there is notoriously slow and it was as usual today. The one staff working, midday on a weekday, did not know what to do with it. So he left the counter unattended while he went for help. The apparent manager took over and was incredulous that was all we got. So he took it from us, and said he'd send it for processing and when a determination of cause was made, we would be notified BY MAIL! Believe me, I will do nothing else. The sender had receipt, he's entitled to recourse for insured value and forcing us to use the most inconvenient office to process is ridiculous. The first office could have and should been allowed to do the same thing with the papers. The main PO wasn't even apologetic in any way. The only staff member in a place with 6 windows for service, did not even know how to do it himself and left everyone waiting while getting a manager.

I like this post office. For one a post office always gets bonus points for having a kiosk, AND…read morebeing open 24/7, because I do 99% of my packaging shipping in the middle of the night. I always find this particular post office pretty clean, and I've only found the kiosk not working just one time when I've come here, and that's an A+ in my book! However I had to take off two stars for the HORRENDOUS parking lot setup- they should have parking right out front, but instead it's off to the sides, and then you have to walk over a small hill plus a bed of uneven rocks, just to get to the front doors, what's up with that?!?

Staff is nice but the kiosk should never be out of order that's super annoying honestly also why…read moreare we closing at 5:30 that frickin sucks

It's hard to believe that since moving to Boulder city 8 years ago, everyone else except us gets…read moreour mail. I get other people's mail, all my neighbors get my mail. I get mail from areas not even in my area. I always bring the people their mail as it could be extremely important. I did go to the post office and spoke to the post master years ago, and he said, "Lady, these people don't get paid a lot of money." That's not the right answer. When you have a job, if you don't like it, quit, if you stay, try and do your best. It's pathetic that we can't get our mail. It's so bad now that it's affecting the bills we pay. At first, my husband couldn't care less. Now, when our neighbors bring a huge stack of mail, he now understands, but he won't do anything. Who can we call ?

Very unpleasant experience, unnecessarily hostile staff, maybe she was just having a bad day. Sorry…read moreto see it when the downtown Boulder post office is so great

Ive come here a few times and the the service has been always fast and friendly. Since this is a…read moresmall town post office there usually is little to no line. Building is clean and plenty of parking.

Twice recently my postal carrier just left a delivery attempted slip in my mailbox without even…read moreknocking once to see if anyone was home to sign it. I was right there in my office that faces the sidewalk, watching him deliver my mail. So over the sheer ineptness of the local postal service. Now I get to make a trip to the post office. So dumb and preventable if they would just do all aspects of their job.