Terrible first (and last) customer experience. My pre-labeled package was dropped off for before…read moreposted pickup time international delivery with DHL Express on the 24th. Curiously and without any follow-up from anyone at Boulder Packaging, my time-sensitive customer's package sat without even being scanned into the system for tracking four days after drop-off at this store until I called with pointed questions. My business card was provided twice to the clerk at the time of drop-off and he refused to take it, but since my business contact info is listed on the label & internantional paperwork, I'd thought everything was good. It very much was NOT! When I noticed no progress on the tracking, I called to check in on the 26th and the employee that answered was the same man that had initially received my package three days earlier on the 24th. He casually related that mysteriously, neither FedEx nor DHL had picked up ANY PACKAGES for three days, but "we absolutely did nothing wrong", he insisted. I was stunned to be expected to believe that explanation for an "Authorized" Ship Center, so I immediately called DHL customer support and my Account Rep directly to repeat my questions and get real answers. DHL explained that some shipping centers have automatic daily pickup while others have to call to request pickup. Miraculously, my package was finally picked up on the 27th to at last begin it's journey abroad after an inexplicably undocumented and uncommunicated four day layover at Boulder Packaging Center. This is certainly not what I or my customer paid for when we were entrusted to get their package abroad in a express manner. We DO NOT RECOMMEND and will not trust this location again for our business shipping in-the-field drop-offs. It is really unfortunate since we prefer to support local businesses whenever possible. My business reputation cannot afford their lack of professional accountability and excessively casual attitude about their role in getting paying customer's packages delivered on time. FedEx & DHL, you need to check up on your "Authorized" Shipping Centers. Your brand and your customers are not being represented or served well here.

They are the best and they are so kind. Offers all services for packaging and mailing needsread more

While a bit hard to find inside the CU campus (check Google maps for a photo!), the staff was very…read morenice. It's worked by students so you can tell they try their best. Very friendly! Parking is best before the student lot, there are some free visitor spots along the bike path. Didn't buy anything so can't speak to value but convenient. Hannah was very nice and helpful!

This is one of the only 2 actual UPS stores left in Boulder. The others were bought by the We Ship…read morechain that serves several shipping companies, all with additional service fees on top of the base price ship rates of UPS. No courtesy returns now either. There are 2 actual UPS stores on the CU campus so we went to the one with the most access to local residents not affiliated with CU. This one is in the building of the new dining facility for the Williams Village dorms on 30th St. it's a little hard to find and park and their printed hours are not always correct. Call first and verify. When you pull into the dining facility drive, look for the public parking on your right. There are only 5 spaces. Other parking is permit only and it is enforced. It was full today but my husband stayed with the car and I took our package in. The workers was quick and though a free return from a. Implant gave me a receipt. Many students walked to use it as I was leaving so I got lucky on timing. Since UPS reduced its presence in Boulder we do our regular shipping with another similarly priced company and very convenient to our home. Since this product required UPS for free shipping I had no choice. Given that, it is a good though not convenient option for local non-student citizens

This place is absolute legend!!! Lori is so helpful and…read morestayed 30 min after her hours to help me print my stuff and cropped everything for me !! Highly recommended for any sort of business!

From the owner: Rethink Shipping with Box Paper Ship…read more Located in Boulder, CO, we’re a female-founded, independently owned store offering everything you need to ship, print, design, and grow your business- all under one roof. We offer secure mailbox rentals, mail forwarding, notary services, marketing solutions, and professional printing. Plus, explore our gift gallery. We have carefully curated gifts and goods from around the world, ranging from standout accessories to rare finds. Whether you’re shipping a package, designing marketing materials, or picking up something special, we make it easy. More than just a shipping store, we’re your local partner for success. Your one-stop shop for shipping, mail, business, and creative solutions.

The best shipping option in Boulder. Super helpful staff and they're always able to figure out a…read moreway to ship my package, regardless of mail provider!

From the owner: WeShip Is One Stop To All Your Personal and Business Needs. Our Services Includes :…read more1. Mail Box (1 Month, 3 Months, 6 Months & 12 Months ) Call us for Pricing 2. Notary (Call Us To Book Appointment) 3. Pack & Ship 4. Copy & Fax 5. Office Supplies 6. Design & Print 7. Passport & ID Photos 8. Secure Shredding 9. All Size Boxes 10. Greeting Cards 11. U Haul Rentals 12. Domestic & International Shipping & Drop Off ( USPS, UPS and FedEx) and Freight Shipping 13. Variety Collection of Stamps 14. Lamination 15. Anytime Virtual Mailbox 16. Bounce Luggage Storage 17. Scanning Documents

Came to to run of the mill package stuff at 1:45 on a Saturday, but they're closed "for lunch."…read moreFeels like not every employee needs to take lunch at the same time, on a weekend day. Is the boss aware?! I drove 25 minutes to get here from up in the foothills, so this is super annoying.

I hobbled in from an uber, on crutches into the store. I had my right hip reconstructed and was…read moreobviously unable to stand or walk. I brought with me large paper plans and elevations for a house. I asked the 20-something brunette guy to please make two copies. I could come back the next day to pick them up. The 20-something asked me for the electronic file. I explained these were done some time ago and there is no electronic file. None provided to me. Would he please make two sets of copies? Thirty minutes later - nothing. He asks his supervisor who says that they can't do it because the pages are wrinkled and their auto feeder will rip the pages. I completely understand. I ask if they can't do it one at a time. They told me I can do it in the self section. I said I just had surgery and as you can see I can't stand or walk. I'm unable to use self serve. Is there anything you can do to help me? The answer was an indifferent "not my problem" shrug.

i feel sorry for this facility. A scammer is using this address to appear legal…read more Pretty sure this manager is not going to delete my icloud data.

Great service. Fast amd good people…read more My favorite place to ahip and make copies Always happy to serve

This business goes Above & Beyond with how they process your mail and with their amazing customer…read moreservice!!! Everyone that works here has an outstanding work ethic and genuinely care about all their customers! I refuse to get my mail anywhere else.

This shop used to be a wonderful and convenient alternative to the post office or FedEx/UPS. I…read morealways appreciated their services, along with the great selection of gifts, cards, unique knick-knacks, shipping boxes, and envelopes. The former owners and staff were consistently gracious and friendly. Unfortunately, the experience has changed significantly under the new ownership. The service feels mediocre at best, and the added charges--such as $2 to print a return label and another $2 just to use their tape to seal a small box unless you purchase a full roll--make customers feel nickel-and-dimed. For better service and a more customer-friendly experience, I'd recommend going to UPS or FedEx instead.

I have found that of all the office supply places in Boulder, this one has become my favorite. I…read morefind so many things, so easily. It is well laid out and well labeled in the aisles. There are always staff members around to help. Their rewards program can reduce the cost of an item, today by half for a specialized cable. The points I have earned made it a very good deal. I also love that they are the most efficient and welcoming to recycling items. From old printers to batteries, I have removed outdated and non working equipment without resorting to either landfill or paying to recycle at our county facility of last resort. The staff is always gracious and well informed. Parking is simple in an ample free lot. In Boulder, this is a real bonus. And my newest printer last spring has turned out to be the best amount of features for the price of any of those in the past. Not only does the technology itself improve, the convenience of buying from Staples does too.

I visited the Boulder store on June 10th for a Happy Returns drop-off and wanted to recognize an…read moreemployee who provided exceptional customer service. Over the past month, I had to purchase multiple dresses for my baby shower, a wedding, and a rehearsal dinner. As a result, I ended up ordering 21 dresses to try on and returning 18 of them. Unfortunately, I didn't realize that each dress had to be scanned individually during the return process. I had the pleasure of working with Devin, who was incredibly kind, patient, and helpful throughout the entire return. Not only did he maintain a positive attitude the whole time, but the scanning system also wasn't working properly, which meant he had to manually match each dress to its barcode. Despite the extra work and time involved, he never once made me feel like an inconvenience. At 30 weeks pregnant, even simple errands can feel overwhelming, and Devin's kindness and professionalism truly stood out. He went above and beyond to make the experience pleasant, and I wanted to make sure he received the recognition he deserves. Thank you, Devin, for your outstanding customer service!

Was excited to finally get a ups in town. Truly awful customer service. Not helpful and cold,…read moreattitude with everyone who came up. Wouldn't print something for me even though their QR code was defective.

UPS is the worst.. Charged twice for changing delivery date…read moreand delivered on wrong day. Will NEVER use ups again.

Passport guy gave me bad info re leading replacing my passport…read more Wasted a lot of time and cost me a lot more money. Even the picture he took wasn't allowed. You know sometimes you wonder if people are really that checked out or just find it funny.

I have not been to this Post Office in years. A relative on the east coast had sent us a box of…read morebooks, multiple copies fresh of the press that he had written. Not only did the box not get to us, we were sent the labels from the box and they looked like they had been cut off the box with a neat box cutter swipe. Not a stain, not a crease, just the flaps with the labels in perfect condition. It came in a clear plastic bag, the size of a business envelope with an apology from the P.O and a website to get directions for claims. I tried that and discovered the sender needed to do it with proof of value of the contents. So we took pictures of the package and sent via email. He did that much at his end. Today, we got a letter from the USPS offices, asking us to bring the actual remainder of the box to our PO for inspection. We took the little clear plastic envelop to the office we use near our home. The staff there, usually very helpful, refused as our zip is different than theirs so we went to the main city PO which has the same zip as ours. It's downtown on a busy street so we used the nearest parking garage and walked from there on a hot day. The line there is notoriously slow and it was as usual today. The one staff working, midday on a weekday, did not know what to do with it. So he left the counter unattended while he went for help. The apparent manager took over and was incredulous that was all we got. So he took it from us, and said he'd send it for processing and when a determination of cause was made, we would be notified BY MAIL! Believe me, I will do nothing else. The sender had receipt, he's entitled to recourse for insured value and forcing us to use the most inconvenient office to process is ridiculous. The first office could have and should been allowed to do the same thing with the papers. The main PO wasn't even apologetic in any way. The only staff member in a place with 6 windows for service, did not even know how to do it himself and left everyone waiting while getting a manager.