I put in a change of address, they started forwarding my mail already! I went down and spoke to them and they assured me it would be corrected. And now it's happened again! I can't keep going down there to fix their mistake. They did this the first time I moved in Longmont too. read more

I do not have an issue with the post office or staff in and of itself. My concern is that in my neighborhood, Idaho Creek, the letter carrier is unable to consistently deliver the mail and packages to the proper addresses. I lost over $52.00 in medical prescriptions this year due to this. It also make things difficult to get another refill when this happens. I am also delivering mail to the proper home address when I receive mail improperly delivered to me. I never know if things I order are going to be delivered to my box or if they are being delivered to the wrong box. I would appreciate the Post Master resolving the issue. I have heard from other neighbors that the letter carrier has an attitude about his inept work. read more

Really rude and condescending. Incredibly inconsistent delivery and some days just no mail whatsoever. Kind of sad!

A great bunch, they move the line along and are very friendly with me, perhaps because I am very friendly with them and don't get angry over things that are obviously out of their hands, "someone asked a question and the clerk stopped helping the great ME for a second!" Or "I called and called and no one picked up! I'm going to give them ONE star on Yelp and write a 1,000 word essay telling everyone about my victimhood, which happens to me EVERYWHERE! For some reason clerks don't like me!" read more

Not a single answer to any phone call past 9 AM. The website doesn't work, service requests get no follow up. Subpar. read more

US Post Office - Unanswered phone calls during business hours. - Post Offices Near Me - Longmont, Colorado

i have had mishap after mishap from the Longmont Post Office. I put in a mail hold online for trips & it is still delivered. no carrier came last week for one day as I had my mailbox flag up with letters to go out. I still have not received my mail from that day. i have little faith in their system as they appear highly unorganized & short staffed. read more

Tis' the season for a little bit of a wait. The staff is wonderful and keeps calm while others in line become inpatient. My thought is, don't wait until last minute to get your packages and gifts out . And don't be negitive or mean to those that are doing their job. I love coming to the Post Office and when they had their smiley face rating scale, I was sire to always give them a green happy face!!! Merry Christmas and Happy New Year! read more

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I send mail, I get mail. Just a male mailing mail, not going postal on the poor mail people. Next time a woman at the post office does a good job, letter know. If a letter has gone missing, it could jst be a typo. But really... don't try to unpack your postal woahs on the human behind the counter. They didn't lose your package, you shouldn't lose your cool. Be nice, you're more likely to get your issue resolved. Thanks for serving US! read more

There have been two occasions in which I have experience unprofessional service. Both have related to a postal employee stopping midway of our business interaction to answer a question from a non-english speaker who clearly thinks that it is ok to just walk up in front of another customer and start a conversation. Neither the non- english speaker nor the postal employee apologized for the interruption. I do empathize with people who face new situations and are not sure as to what do, however, there is a standard of just good common sense of showing " good manners". It is apparent that some of the postal employees at this location tolerate and accept this behavior. So very rude and unprofessional. read more

Customer service is not available at any post office. I let the phone ring 30 time on two occasions and there was no pick up, no automatic system to advise of waiting time, just hearing an unanswered phone ring. Why would I want to speak to customer service? Well we took vacation and had our mail help until a specific date, upon return there was no mail in our mail box, and no key for the oversize bins. We thought perhaps the mail would be delivered the next day, but when we got home my wife noticed something on our porch bench, out in the open, and to our surprise it was our mail, not even packaged, just banded. And in the banding were new check book checks and a new debit card, so the post office doesn't really care about the security of my mail, or my exposure because of their carelessness! I wonder why people don't trust the U.S. Postal Service! read more

The lady that does the passports is rude and unhappy for no reason. If anyone needs a passport pick a different location.

David and Rodrigo are the nicest, most helpful people. I will always come to this post office to see them.

My condo complex uses community mailboxes. The lock on my box has been broken for weeks. I reported it a few weeks ago and since it hadn't been repaired went to the main office to pick up my mail but it wasn't there. Anyway, I filled in another hold card and talked to one of the clerks about the issue. This afternoon the young lady who has taken over the route came to my door with all my mail (I don't know how she found out it should have been held) and not only apologized but said until the lock on my box was repaired she would bring me my mail. I thanked her for her offer and said I would pick it up since I know how little time the mail carriers have to complete their routes and I had the time to do it. But I was extremely impressed and plan to write the local Post Master and tell him so. Sharon y read more

This is your average old school post office. Looks like it hasn't changed in decades and I would safely assume it won't be changing anytime soon either. The locked package and P.O. box area is pretty big but the actual service area is small. I happen to think that the majority of post offices are built similarly with the same dimensions when it comes to that tiny service area. It over flows quickly and easily when more then 6+ patrons are in line. Same snotty and overworked staff members you'd find at any other post office. Sure, some places have amazing employees but that's hard to come by these days. The sweet lady in front of me was complaining that they should know it gets busy on Monday mornings and should have more then two people manning the service area. I'd have to agree but it is what it is. Four stars because this place is a darn post office that has flaws and crappy staff members but what would we do without them and the services they offer?! They literally run our $hit especially those that heavily shop online & get important snail-mail. So, I'm a fan if I like it or not. read more

Absolutely worst experience with a USPS facility. Been there four times over two days trying to claim package from Amazon. No firm word on status, waited about 30 minutes each of three of the four times over the last two days. So 90+ minutes wasted. Website still shows "Out for delivery..." even though we were supposed to pick up at the post office. I'd been really impressed with other facilities throughout the country (we travel full time) and how USPS has been trying to reinvent itself to compete with UPS and FedEx but this is a reminder of a government run operation falls short and should be completely overhauled or abolished and replaced with more efficiently run privately owned or publicly traded corporations. read more

This place sucks!!! They never answer the phone. I let the phone ring 20 times only to have them disconnect. At this point I don't think this place should get any stars. But you have to rate or you can't post. read more

Going on the 7th day of my package being lost and the Longmont post office making no effort of advancement to bring ease to my thoughts on where my package is exactly. I've called everyday to no answer and created a service request that has been updated only once to let me know that they received my service request. I just want my soap man :( read more

Fairly good service compared to what I've encountered in the big cities. The best times to go are probably mid-afternoon and mid-morning, though it's hit or miss whether there would be 1 person behind the counters or 4. Generally very polite and friendly staff. The parking lot is odd though - it's only one-directional and on the exit onto Terry Street there is a big dip that could scratch up the pad under your front bumper if you have one. read more

a small post office that can be quite busy most times during the day. The key is to use the self serve kiosk by the front door. you're usually in and out in under five minutes using it. Ive always noticed that this location is clean both inside the building and in the parking lot. read more

US Post Office - Post Offices Near Me - Longmont, Colorado

I struggled about whether this post office should get 3 or 4 stars but decided that four stars was fine. I had to collect my mail from the post office because the communal lock box rusted at the base and fell down during a windstorm. The line was a little long and only 2 clerks were serving customers. It took about 10 minutes in line until I could get my mail. I told him the street name immediately he knew exactly what and where I was talking about. The lobby was clean and so was the post office box area. Parking seems tight, but usually I find a spot without waiting. read more

The workers here have to deal with a bunch of crazy people all the time. But they have been nothing but accommodating and helpful every time I go in. They are also super nice even when a crazy is yelling at them for a lost package (like they lost it themselves). Leave our hard working postal workers alone people. They're not there for your torment. read more

Does it really take five days for a package to travel 10 blocks once it hits Longmont? I remember when you could depend on the post office, I guess those days are gone. Dec 07 Expected Delivery between 7:15am and 11:15am LONGMONT,CO 80501 Dec 03 2:29 am Awaiting Delivery Scan Dec 02 8:29 am Out for Delivery LONGMONT,CO 80501 Dec 02 8:18 am Arrived at Post Office LONGMONT,CO 80501 Dec 02 6:22 am Arrived at USPS Facility LONGMONT,CO 80501 read more

The mail delivery in our neighborhood is sub-par to say the least. There has been a change in the delivery person. For several weeks, we have received little of our own mail and received bundles on the same day belonging to several neighbors. We had a box delivered yesterday, only to be left without ringing the doorbell or any attempt to hide it from view from the street. This particular delivery person doesn't want to work or take care in their job. read more

This is the second time you have LOST a package for me!! The never leave your premises! I have to refund money back to my customers because or your incompetence. Thanks for nothing! read more

This is a poorly run facility. They admittedly lost my package and did nothing about it. Go out to Hygiene or Niwot or anywhere else but here. read more

Worst postoffice ever. I have lived in multiple states, in small towns and big cities, and this takes the cake as the most terrible ever. The line/queue is often out the door at any time of day, as the one or two clerks they have working move at a snail's pace. Definitely understaffed and overworked - you finally get to the counter 30-45+ minutes later and you are met with bad attitude. I work in customer service, I get it, it can be soul crushing at times...but the personalities they have working on the front end here are unacceptable and never, ever friendly - really just downright rude. Hopefully they get more staff soon or if some working there could retire ASAP and get some fresh blood in there. Unfortunately this is the only post office in Longmont, so worth making the trip to FedEx or UPS instead if you can. Also, this is also the only post office that doesn't offer priority mail tape and is incredibly rude if you ask for it. For what priority mail costs, give the people some tape! read more

Worst service ever. 30 minutes in line. 85 degrees. TWO clerks for 5 desks. Wtf guys? Still in line. FedEx for me from now on. read more

Longmont, population wise, is almost equal to that of Boulder. However, while Boulder has multiple post office locations; Longmont has one. This office also serves both the city and rural areas around it. And, when the Longmont Post Office was built, the population was less than 40,000; it now serves nearly 100,000. Adding to this, the Denver region will not assign more staff, which means, if a carrier takes a vacation, expect your mail to arrive as late as 8 PM; or not delivered until the next day. Also, whomever they use to deliver packages, on Sunday, will deliver those packages to insecure locations, like a side walk or driveway. A place that a thief can easily get to. These problems, began in about 2014, and have gotten steadily worse. The only solace, is my regular carrier delivers the mail each day, not later than 3:30 PM. When she is on vacation, then things get bad. If I need to go to a post office, I go to the small one in Hygiene. Good, friendly quick service. That post office serves a mainly rural area. The USPS needs to set up at least two more stations, in Longmont, on the southwest and northeast sides, where the population continues to grow. One office for over 100,000 people is certainly not working. read more

This review is for the passport acceptance area of the post office. We made an appointment and were seen on time. The lady who handled us was very quick and efficient, in addition to being as courteous as can be. I was in and out within 15 minutes. Much appreciated! read more

This is by far the worst postal service that I have ever experienced. If I had not gone into the post office myself my package would potentially be lost forever and it was and engagement ring. They don't answer the phone, I learned my package was on the truck that comes by my apartment for days, and another excuse they said half of their staff called in when it was the first snow of the year I didn't receive my mail for two days due to snow? Wow. Pathetic that tax dollars actually make it to this place. Highly suggest avoiding them at all cost. read more

I tried calling the USPS general number, and what a waste of time... Since my issue was specific (my hold mail not been delivered as requested) and not automated, I asked to be directed to an agent. The recording then stated that the wait time would be 1h and 16min. What?!?! Then I tried calling my local post office (Coffman St, Longmont CO). I tried several times, but nobody answers it. I then had to leave work and go to the post office in person, stand in line (fortunately not too long), just to be told my mail was not there?!? And in case I don't get it, to call their number. I mean, the number they do not answer ... I just hope I get my hold mail today, so I won't need to make another visit to the post office (since the phone number I got is useless, as is the main USPS number...). read more

I wish I could give 0 stars, but 1 is the lowest. We have had continual problems with mail delivery from the Longmont, CO post office (mail delivered to the wrong addresses multiple times a week and throughout our neighborhood). The latest problem involved a package that was delivered Thursday, February 15, and we received the following confirmation regarding package delivery: DELIVERED PARCEL LOCKER Feb-15-2018, 15:57 PM, LONGMONT, 80504 CONCERN: The key for the parcel locker was not left in my mailbox as it should have been. We called the Longmont, CO post office and spoke with Mike on Friday, February 16 to notify them that the key to the parcel box was not received. We were told that we would receive a phone call from the post office and that we would be given the parcel locker key. It is Saturday and the mail was delivered, but they didn't give provide the key as promised. At the earliest, we will receive the package on Tuesday (if they don't screw up once again). The package is outside in the cold and possibly being damaged over these many days. We officially submitted a complaint to the US Post Office (online) for this problem. This is the 3rd complaint submitted and for the first 2 complaints, only the auto confirmation email was returned (no person from the post office actually has responded to the complaints). read more

I order prints of my daughter's senior pictures. When I got notification today that the package had been delivered imm peeked out my front door expecting to see it on my porch. When it wasn't I headed out to the mailbox and what do you know, they had shoved an envelope with 8 x 10 photos in it, into my mailbox to the extent I needed to use both hands to pull the package out because it was wedged in there so tightly. What is with the lack of common sense? My 8 x 10 photos are creased. I am furious that I now have to re-order these. AND If you call the 800 number for the post office there's no option to cover something like this. read more

The postal service in Longmont is awful! I am so tired of getting other people's mail misdelivered to my address, and wondering how often my own mail gets misdelivered to others. Admittedly I only know for certain of one time they lost my own mail, but there's been at least a dozen times I've gotten the wrong mail delivered to me in the last year or so. Of course, I can understand the occasional mistake, and I always just write "misdelivered" on it and leave it in the mailbox when it happens, but come on, once a month is WAY TOO OFTEN! It's never been even close to this bad anywhere else I've lived. read more

Wish there was a "negative" star rating. Had to go to this facility 2 days in a row. Both days I complained about old snow build-up and terribly hazardous conditions in and around the handicapped parking area. I watched two different people try to maneuver themselves out of their cars or van onto this mess where I was waiting to help rescue them. I spoke to 2 different people (one a supervisor) but nothing was done after I went back there today. I spoke to several other customers who were upset with the situation as well. Who do we contact to get the parking lot cleaned up?? If I NEVER have to go back to this place, I won't. It's horrible and the clerks are unhelpful and even rude. read more

I just want to say congratulations Longmont Postal Service once again you showed your professionalism in so many ways of one never delivering when you should be delivering and to delivering mail with cigarette burns on my mail that is so awesome I notice it on one piece of mail that I got and it was on a piece of plastic cellophane that was part of the mail and I Shrugged It Off and I'm like okay well whatever so the next day I get another piece of mail and once again the cellophane is burnt as if the mail carrier I just want to say congratulations Longmont Postal Service once again you showed your professionalism and so many ways of one never delivering when you should be delivering and to delivering mail with cigarette burns on my mail that is so awesome I noticed it on one piece of mail that I got and it was on a piece of plastic cellophane that was part of the mail and I Shrugged it off and I'm like okay well whatever so the next day I get another piece of mail and once again the cellophane is burnt as if the mail carrier is smoking a cigarette or smoking whatever else he could smoke on taxpayers time, yay to the Longmont Postal Service their Justice wonderful as the police department go you!!!! read more

this rating is under protest ... it really is zero! this post office's service is the worst possible in my experience...my mail is continually redirected back to sender; the post office tells the sender that my address doesn't exist; this includes medical mail, first class mail, packages, etc; or mail misdelivered it can happen randomly anytime and has been occurring for the last five years...this is like being held hostage... postal employees continue to apologize and promise it won't happen again, isn't there anyone accountable there or a standard to be held to... read more

Ordered a expensive items from the U.K. PAID EXTRA FOR TRACKING AND SIGNATURE! The mail didn't show till after 7p.m.? Wife went out to the store and was there when she got home. The items have a good chance of breaking in extreme cold or heat, and it being the coldest day of the week (19°) I was worried about it sitting in the truck overnight. Thankfully it was delivered. But had none of us gone out it would of sat in the mailbox overnight... WHAT HAPPENED TO UPDATING MY TRACKING TO LET ME KNOW TO EVEN CHECK THE MAIL AFTER 6P.M.! YET ALONE THE DANG SIGNATURE ON DELIVERY I PAID FOR?!?! Great, great, Service you guys are Not Providing! Thanks for the Smashed package... read more

I encountered the rudest clerk at this Longmont post office. You need to better school him on customer service #101. He spent time arguing and berating me why I don't need a new lock on on my lock box. I must have cleaned it wrong,the maintenance man sprayed it with clorox I should go home, try it again.Talking about my female carrier with the clerk next to him. Highly inappropiate!!. If it still doesn't work he will order a new one. I'm not leaving to drive home, come back and wait on another 20 min line just to stoke his fat ego . I've had this same lock on my mailbox working perfect for 20 yrs, and now it's broken. I know what I'm talking about. How about displaying some courtesy and doing your job. If you see this long-haired ponytailed man at the counter, run the other way people. read more

This post office is terrible!!! I am a small business and mail out several small packages of product a day. They have stolen or "lost" 2 of my packages in the last 2 weeks. This post office claims to not have received my packages. The staff are miserable, extremely unhelpful and truly incompetent! And always long lines to boot. Unacceptable. 1 start is generous. read more