I quite love this Post Office! Not only is it aesthetically pleasing - it also has a staff of…read morefriendly and patient clerks. There are P.O. boxes you can access around the clock, a great card selection, automated machine to purchase stamps or purchase package labels, lots of fancy and festive padded envelopes, a drop off for Santa's Letters and more! With it being the holiday season the line has been a little wild (yesterday it was literally out the door). I do not fault the fine folks of the USPS at all. They are patient, helpful, and so kind to those that walk up to their counter totally unprepared - which describes quite a few people yesterday. While it can be cumbersome to walk your packages in to this location (if you live near downtown) I often find it a much more enjoyable experience than visiting the sister location on Valmont (lots of grumpy patrons out that way - which can be amusing to witness if you are in the right mood). The Valmont USPS parking lot can often feel like a demolition derby - not to mention turning left onto Valmont when you leave can be near impossible at times. I'll gladly wait in line any day to peruse and purchase the latest coolest forever stamp book!

Passport guy gave me bad info re leading replacing my passport…read more Wasted a lot of time and cost me a lot more money. Even the picture he took wasn't allowed. You know sometimes you wonder if people are really that checked out or just find it funny.

Arrived at location to pick up a shipment of baby chickens. Supervisor scott turned me away with…read morehorrible attitude and demeanor claiming my package was not addressed to me but to my wife. He failed to recognize it was addressed to the farm. Spoke over me while i tried to explain and walked away with the package allowing my birds to be in jeopardy. He was ugly, angry, and just awful rude. Civil society doesn't behave like this. Exoect more and be kind

Wow this is a big post office! I've been here a few times and the staff is always friendly to take…read moremy packages. It's got a nice parking lot but is kind of far east of town. Good option for those in rural north Boulder!

It's hard to believe that since moving to Boulder city 8 years ago, everyone else except us gets…read moreour mail. I get other people's mail, all my neighbors get my mail. I get mail from areas not even in my area. I always bring the people their mail as it could be extremely important. I did go to the post office and spoke to the post master years ago, and he said, "Lady, these people don't get paid a lot of money." That's not the right answer. When you have a job, if you don't like it, quit, if you stay, try and do your best. It's pathetic that we can't get our mail. It's so bad now that it's affecting the bills we pay. At first, my husband couldn't care less. Now, when our neighbors bring a huge stack of mail, he now understands, but he won't do anything. Who can we call ?

Very unpleasant experience, unnecessarily hostile staff, maybe she was just having a bad day. Sorry…read moreto see it when the downtown Boulder post office is so great

Terrible first (and last) customer experience. My pre-labeled package was dropped off for before…read moreposted pickup time international delivery with DHL Express on the 24th. Curiously and without any follow-up from anyone at Boulder Packaging, my time-sensitive customer's package sat without even being scanned into the system for tracking four days after drop-off at this store until I called with pointed questions. My business card was provided twice to the clerk at the time of drop-off and he refused to take it, but since my business contact info is listed on the label & internantional paperwork, I'd thought everything was good. It very much was NOT! When I noticed no progress on the tracking, I called to check in on the 26th and the employee that answered was the same man that had initially received my package three days earlier on the 24th. He casually related that mysteriously, neither FedEx nor DHL had picked up ANY PACKAGES for three days, but "we absolutely did nothing wrong", he insisted. I was stunned to be expected to believe that explanation for an "Authorized" Ship Center, so I immediately called DHL customer support and my Account Rep directly to repeat my questions and get real answers. DHL explained that some shipping centers have automatic daily pickup while others have to call to request pickup. Miraculously, my package was finally picked up on the 27th to at last begin it's journey abroad after an inexplicably undocumented and uncommunicated four day layover at Boulder Packaging Center. This is certainly not what I or my customer paid for when we were entrusted to get their package abroad in a express manner. We DO NOT RECOMMEND and will not trust this location again for our business shipping in-the-field drop-offs. It is really unfortunate since we prefer to support local businesses whenever possible. My business reputation cannot afford their lack of professional accountability and excessively casual attitude about their role in getting paying customer's packages delivered on time. FedEx & DHL, you need to check up on your "Authorized" Shipping Centers. Your brand and your customers are not being represented or served well here.

They are the best and they are so kind. Offers all services for packaging and mailing needsread more

Was excited to finally get a ups in town. Truly awful customer service. Not helpful and cold,…read moreattitude with everyone who came up. Wouldn't print something for me even though their QR code was defective.

UPS is the worst.. Charged twice for changing delivery date…read moreand delivered on wrong day. Will NEVER use ups again.

Friendly service. Many options for packing and shipping. Owner operated. Highly recommended!read more

Friendly. Prompt. Courteous. Affordable (!) mail box. Easy access. Usually no line. A convenient…read morealternative.

I like this post office. For one a post office always gets bonus points for having a kiosk, AND…read morebeing open 24/7, because I do 99% of my packaging shipping in the middle of the night. I always find this particular post office pretty clean, and I've only found the kiosk not working just one time when I've come here, and that's an A+ in my book! However I had to take off two stars for the HORRENDOUS parking lot setup- they should have parking right out front, but instead it's off to the sides, and then you have to walk over a small hill plus a bed of uneven rocks, just to get to the front doors, what's up with that?!?

Weekly purchases, stamps are usually sold-out, they know us Hazel gets a cookie. We stop by, once a…read moreweek, looking for sunflower ones, been out since 03/14. I'd rather purchase in USPS, instead of online. It wasn't too busy today. The front doors, disability one has been broken (more few weeks). The floors are not entirely clean. Value costs same whether online or in-person. Quality is same, as well.

I have been grateful to have this friendly, professional, knowledgeable shipping store in my hood,…read moresince I've utilized their packing and shipping services for more than a decade. They were particularly compassionate and efficient when helping to send mementoes and treasures to family members when my parents passed. These items were strange shapes and sizes and weights, and their destinations around the world. Yet, they each arrived speedily and safely. I suspect negative feedback about this business is more a reflection of the attitudes of those who posted it.

Been here a few times and they have really friendly and helpful staff. Got us all sorted with…read morepassport photos, etc. and has been a great nearby, convenient spot when we need to ship something.

Brooke at the UPS Store@CU Boulder #6439 went out of her way to help me track down a package that…read morewas delivered to the store but never picked up by the intended recipient. I did not discover this issue until almost two months after the original delivery ... and she took the time and effort to help me find it! I am forever grateful as the contents was valuable and important to me ( if not the recipient, clearly!). Every business should have a clever, hard working, dedicated employee like Brooke!!!

Awful service and don't care about the customers. They prioritise time consuming customers over…read morethose who could be done in 2 seconds.

I am thrilled with the kind service I received today over the phone and in person…read more Amazon coordinated a pickup time for a large item that I wasn't able to accommodate and here I am with a large/heavy object to schlep to ups (with a bum knee no less). I called ahead as the box the item came in was a bit damaged and needed some doctoring before it went out. Robbie answered the phone with a smile in his voice and confirmed not only was he happy to help me get the item into their store he'd also help re-box the item. Upon arrival I went in and asked for Robbie and he was quick to help me unload my car of not only the item but also the oversized box. He had remembered my call earlier today and did everything he could to ensure my dream of getting the package boxed/shipped came true. By the time I moved my car and walked back in the item was boxed up and pretty much ready to go & I was offered a receipt. Huge huge thanks to Robbie who showed exemplary customer service and care. Couldn't recommend this UPS location more.

Ive been going to this location for a few years now so I feel I have a handle on this store…read more There have been some good people here, but Ive had more than a few bad experiences here to give this rating. The most recent is where I brought 4 amazon return items and handed over 3 return slips to scan. The attendant only scanned one of them and I spent over a month with amazon to get my refunds. When I called to confirm all were scanned, they assured me that everything was taken care of and if there were any issue, it was on Amazon's side. I firmly believe they blew me off and did not do anything to fix the problem. I will go out of my way from now on to go to another return location and avoid this store when possible. It will be worth it in the long run to avoid all I went through dure to poor customer service at this location.