Average post office. Who ever has a good review for a Post Office? But this one is notorious for…read morelines. Staff has always been nice to me. Don't own a PO box here so I really can't say about those services. But sometimes you need to use a postage meter. At the entrance this spot does have a self serve kiosk of sorts. Never used it so I don't know how easy it is to understand. But depending on your time of day expect a line plus some. Only stopped in twice in my year and a half visiting this location without a lengthy 15-20 minute wait.

I have had the most upsetting and stressful experience with this location. I was treated with…read moredisrespect by the counter employee to the letter carrier, to the supervisors and above. To try to get my situation resolved I made 5 in person trips there, called the 800 number to lodge complaints and also contacted consumer affairs. I will never go there again,

Allison has been our mail courier for many, many years. If she ever decides to retire, you will…read morenever be able to find anyone as wonderful as she is. Superior delivery service, always happy, friendly and willing to go the extra mile to be of service to people in my neighborhood.

Every time I have used this post office, except when I use the electronic kiosk, I am treated worse…read morethan a stray dog. I think his name is Matthew, but when he saw me trying to read his name tag, he held up an envelope to cover it and sneaked away. Classy! I will go to Lakewood or Arvada each time. Worst service ever. The electronic kiosk works though.

Letter carrier never picks up outgoing mail, never delivers packages to my front door, and often…read moredoesn't even close mailboxes. If a package is too big to fit into the mailbox, he may crush it so that it fits. Large packages are often left out in the rain or snow. He is lazy and never gets out of the vehicle or any reason.

Went in the other day for our kids' passport appointments. The staff who assisted us were efficient…read moreand nice. He was able to get acceptable pictures from an infant and a 5 yo quickly. All in all, he had us out of there before our second appointment should have started.

Long lines, barely anyone working the front. Probably some government policy or lack of hiring but…read morethis place is painfully slow, there is always a long line here and sometimes that person is gone for minutes trying to find whatever the customer needs. Go to a different post office if possible.

Worst. Think the DMV and USP had a mentally ill child. If you come here be prepared to wait in…read moreline 25 min. They give zero fks if you rot in line. They won't bring a person from the back or move faster than a one legged one eyed disaster .

SM. And Demitri has the best reviews for this spot. Tucked away off 72nd so it's easy to miss. For…read morethose that know it giveth easy in and out parking often in the shade! P.O. Boxes that are plentiful and all the services you know and love. Only two real counters in use but the staff is knowledgeable. Half of them are friendly. Half of them are sticklers that have the utmost respect for the United States Postal Service rules and regulations. Generally I head over to the old Towne Arvada location out of habit. This is way closer to home and you never have a line. You may think it's a like but it's probably just a few people waiting to renew a passport. Most recently i had several vinyl LPs to mail out across the country and to Canada and Australia. Tashi was extremely helpful with the shipping and customs forms. So helpful that shyer heading home and before going to work I headed back to this location to mail the rest of my boxes. WHO willingly goes to the post office twice in one day because they had a good experience?! This location may not look like much from the outside but I count that as a plus. Let everyone else go to the more crowded and brightly lit USPS locations. More forever stamps and flat rate mailers for me!

've been a member of this community for over 10 years, and the post office is only one block from…read moremy house. I've always enjoyed walking there and building great relationships with the staff and clerks. Our former clerk, John, was amazing, absolutely superb, and he is greatly missed. Unfortunately, since John retired, my experiences with the new clerk have been increasingly negative. I have tried to be extremely patient and understanding, but today's experience was completely unacceptable. I frequently send packages to my Marine son and his wife, who are stationed in Okinawa. Every time I bring in one of these packages, the clerk (James) openly complains about having to process it. He regularly states, loudly and in front of me, how much he hates dealing with these packages and how frustrating the system is. He has also repeatedly tried to direct me to the main post office, which would require me to drive approximately 25 minutes out of my way. Today, I arrived about 30 minutes before the post office opened and waited. The clerk arrived approximately five minutes late. When he saw me, he rolled his eyes and commented, "Oh, not another international package." After spending approximately 15-20 minutes struggling with the system, he stated that he couldn't process the package. I calmly pointed out that this happens nearly every time I come in and suggested that perhaps he could contact the main office and ask for additional training or assistance with the system. At that point, he became enraged. He began yelling and shouting at me and then took the package intended for my Marine son and threw it down on the table. I understand that he may have been frustrated with the system, but that is absolutely no way to treat a customer. Nor is it appropriate to handle a customer's package that way. Processing mail is part of the job, and after approximately a year and a half in this position, it seems reasonable to seek assistance or additional training if the system continues to be a problem. I also know that I cannot be the only person in our community mailing international or APO/military packages. He continued yelling at me as I left the post office crying. I cannot believe that a USPS clerk would treat a customer this way or show such disrespect toward a customer's mail, particularly a package being sent to a Marine stationed overseas. What makes this especially disappointing is that I genuinely love our small neighborhood post office, and I am grateful that we still have one in our community. I know that smaller post offices are increasingly at risk of being consolidated or phased out, which is one of the reasons I have intentionally refrained from making complaints since John retired. I want to support our local post office and see it remain part of our neighborhood. However, today's behavior crossed a line. After trying to be patient for a very long time, I can no longer overlook repeated rudeness, hostility toward customers, unwillingness to properly handle routine postal services, and, most importantly, today's yelling and disrespectful handling of my son's package. Our community deserves a postmaster who cares about the people he serves and takes pride in the responsibility that comes with the position. Unfortunately, that has not been my experience with the current postmaster. Today's incident was an absolute disappointment. Update: Later this afternoon, I spoke in person with the postmaster of Westminster, and he was very kind, supportive, and helpful. Apparently, and unfortunately, my experience is not an outlier. I support the USPS and their services. The majority are lovely, and not like James.

Very helpful! Esp to Senior sending items to another country! TY to the Staff who were patient and…read moreknew what they were doing!

I dropped a package off here on Sunday in the package drop off (because the lines are always too…read morelong and they don't ask the men without masks to wear them) with prepaid postage and addresses preprinted. It is now Tuesday and it has still not been scanned. I called them and their automated service just goes around in circles before they hang up on you. How does this place have even a single star???

I've lived all over the country over the last 44 years. This…read moreis without parallel the very worst Post Office I've ever experienced, anywhere. The Post Office in Midwest City, Oklahoma is better. The one in Gainesville, Fla. is more reliable. The postal workers routinely destroy/misdirect my mail. Then they lie about it. This is a top-down organizational failure. I really do think Colorado should kick the USPS totally out of this state.

So my package was smashed by USPS employee so it could fit into my mailbox. Not cool !read more

Horrible customer service person. Poor communication, nasty attitude. Returned a small package to…read moreretailer, nothing major. This woman could not be more unhappy and unpleasant. My worst experience ever with a post office employee. I will go out of my way to avoid this post office in the future.

You might think it would be crowded and hard to use this little post office in the middle of…read moredowntown Golden, but that has not been my experience. I mentioned in a previous review that I do not go to post offices at all frequently, but in the two or three times I have been to this little gem this year, I was able to park right outside or around the corner, and get in and out to complete my errands efficiently. My most recent experience involved finding stamps to mail my son's wedding invitations. I explained my task to the person behind the counter. She weighed my invitation and pointed me to a 2 cent stamp with a pretty bouquet of flowers, surely the right stamp for my stash of wedding invitations. However, there weren't enough of that stamp for all my envelopes, so I would have to choose a second stamp, as well. While I was looking at the options, trying to decide what to do, she suddenly ran to the back and came out with a brand new stamp that had only just come out a few days prior (early March, 2024). This also was a lovely stamp; and there were lots and lots of them! I really appreciate her creativity and willingness to go above and beyond for me. Since that time, I've stopped by a few times to mail some returns, or whatever, and this person still remembers me! This establishment has the feel of a small local business where everyone is neighborly and helpful. I love that.

USPS told a maniac that they delivered her package at my house. The package had already been…read morereturned. This maniac showed up at my house and harassed me for 3 hours!!! They have no right to accuse me of having something I returned. They have no right to give out my address to someone else. My life was endangered because of a stupid package that I returned!!! This is a complete breach of my privacy. A business as big as USPS should know better than to go out and accuse people of having something that they returned. Personal information should NEVER EVER be given to another person without prior consent. What they did is completely unacceptable, it is bad company practice and should not be tolerated.

Talk about great service. It's a small USPS location with plenty of parking right in front of the…read morepostal service on the curb side, but there is also a huge parking lot. I arrived and was serviced by Madelyn B. I wanted to send a package with tracking and she informed me of the options that were most cost effective. I was in and out in less than 5 minutes. If ever I am in the area and need a postal stop when I know others are closer to Regis, I do not mind going out of my way to this location on Meade/72nd street.