Allison has been our mail courier for many, many years. If she ever decides to retire, you will never be able to find anyone as wonderful as she is. Superior delivery service, always happy, friendly and willing to go the extra mile to be of service to people in my neighborhood. read more

Every time I have used this post office, except when I use the electronic kiosk, I am treated worse than a stray dog. I think his name is Matthew, but when he saw me trying to read his name tag, he held up an envelope to cover it and sneaked away. Classy! I will go to Lakewood or Arvada each time. Worst service ever. The electronic kiosk works though. read more

I normally don't do this, but apparently wheat Ridge post office has been inadequate for a while. But I want to say one thing I got a phone call today from a wonderful gentleman named BEN from Wheatridge post office. Thank you so much man. I really appreciate it. He identified me and my husband and then said that he was holding an envelope That had been opened but not sent and then it was a payment to a life insurance policy. He wanted to know if we sent it with the payment in it because all he found was an envelope and the payment slip. Thanks to him we were able to get on the website for our bank minutes after the call and stop payment on that check. Thank you Ben I appreciate it. Rick Gabriel read more

Accolades to our mail carrier, Allison in Wheat Ridge CO!! She is the most friendly, and cheerful person - no matter what the elements hold. She has always greeted us professionally and with a huge smile on her face. She is a high performer and worth high praise! Thank you Allison - we are so delighted to see you every day! Channie and Scott read more

Woah. First time in here and last. I can't believe this Bessie lady still works here. Multiple rude reviews and my personal experience was awful how is she employed I'm completely flabbergasted....... If you want to be spoken down to, made to feel stupid and just plain disrespected please use this post office and ask for Bessie!!! I will never use this post office again and I hope that anyone reading this will do the same. You're a paying customer and you deserve to be treated with respect and decency. read more

There is a very friendly man there who has served me the past year (possibly Bessie's replacement?) and he has treated me with kindness and respect every time I've stopped in. Wait times are not unreasonable and their location is clean and close to home. read more

We don't get any mail during the "bomb cyclone" and the the next day we get our neighbors mail. Not a problem, right? Well the house next door, where I'm assuming our mail is based on receiving all of our neighbors mail, is vacant. We have all of our neighbors mail with no way to get ours. Incompetency at its finest. read more

What a pleasant experience I just had. For starters this is a mere ten minutes from my house. Tucked into a shopping center, it is easy to miss. But the place was empty (I was told most people think it closes at noon on Saturdays but it's actually open until 2). The staff was very friendly and pleasant to work with. They are well stocked with supplies and it was nice and clean. Overall a fabulous post office experience given this is usually an annoying errand! read more

I wont go to this one anymore. Bessie at the counter is the rudest person I've ever met and Nancy the PM couldnt even understand the paperwork necessary to get a usps refund. Never got it even though I should have. read more

The USPS has really gone down hill! Our neighborhood is always getting each other's mail and there are times when I get my mail from the mailbox and my mail has already been opened because the mailman/woman is looking for money! The post office is not honest and safe anymore. I suggest choosing a different service if you can! read more

Matthew was so helpful. He tried to use the kiosk in the lobby to send our mail when the line inside was incredibly slow. Although he was not successful (the machine wouldn't do the operation), he made a good effort. The line at this post office is a place where time stands still, but Mathews customer service skills and urgency to help those waiting in line was above and beyond. read more

Have reluctantly used this post office for years while a long-time Wheat Ridge resident, and now when necessary per in the vicinity. No matter what, this operation never changes, it has always been and still is one of the least efficiently run post office service centers I ever experienced Denver Metro, no matter who's working. While there yesterday waiting nearly a half hour to mail a ready package behind four other customers in line and two being helped at the counter, I thought, what this post office needs is a sign on the door that reads, "for efficient service please visit our Edgewater branch!" read more

I was literally yelled at by a grown man that I had to purchase tape to ship my package. I understand that this is the holiday season and you're dealing with a little more people than usual, but I shouldn't have to walk out of the place in tears from being embarrassing by the man who is higher up in the post office. I've been coming here for 4 years and dread it almost as much as going to the DMV. Rude read more

Nancy the post master is a joke. This place says they delivered a package to my house and I never got it. Told me to file a complaint online. read more

Terrible service at the counter. I don't know how these people keep their jobs with such attitudes. Also, I'm constantly getting other people's mail and have found that mail that was sent to my house, I never receive. Something is not working right here... read more

It takes me a lot for me to write a negative review, but after all the hard aches and non communication from this post office, I want to warn anyone that is willing to use this location. I have been waiting for 4 weeks for my priority 2 day mail to come to my location. The first thing that went wrong was the label. Now, this is normally not a big deal, but since my label over lapped another label bar code section, my package for the first 2 weeks went from Washington to Oregon to Denver. I had to call the office multiple times and spoke with one of their staff, Ben, to try to get this resolved. After the 2 weeks of waiting, they were able to get a staff member to fix my label rather than a machine distributing where it needed to go. I'm thinking, great, this nonsense is finally over. Wrong. As soon as it arrived to Denver, it went to dead mail. At this point, I'm confused and was reassured that since the label had been fixed and heading to Denver by Ben, it would be at my location within days. I called the post office 7 times that week in hope to get this resolved and asked why it went to dead mail. The worst part was that I had called almost everyday and asked to speak to Ben, which he totally ignored my phone call till Friday (mind you, I've been calling since Monday) after calling him 3 separate times. I didn't get a call back from Ben until I threatened to speak to his supervisor. When Ben finally called me back, he told me he had no clue where it was, why it went there, and that he couldn't help other than making sure I submit a lost package claim and emailing it to the lost package center in Atlanta/San Francisco. At this point, my frustration is high and I asked why it took him this long to respond to me, which he couldn't give me a straight answer. I had to get my husband involved with this since I couldn't get anything resolved, and was able to escalade this faster to Ben's direct supervisor and manager, but still couldn't get it resolved. No matter who was working on our case, no one could find anything new other than what was available online. I've never had such bad experience with anything as bad as this post office, and pretty sure this package got stolen due to the value in it. If anyone is considering to use this post office to steer clear and don't trust them with your mail. They will steal it and claim it under dead mail and will give you the turn around for weeks. AVOID THIS PLACE AT ALL COST!!! read more