This shop used to be a wonderful and convenient alternative to the post office or FedEx/UPS. I…read morealways appreciated their services, along with the great selection of gifts, cards, unique knick-knacks, shipping boxes, and envelopes. The former owners and staff were consistently gracious and friendly. Unfortunately, the experience has changed significantly under the new ownership. The service feels mediocre at best, and the added charges--such as $2 to print a return label and another $2 just to use their tape to seal a small box unless you purchase a full roll--make customers feel nickel-and-dimed. For better service and a more customer-friendly experience, I'd recommend going to UPS or FedEx instead.

Good for shipping but great for printing. The print expert Tacoma was so helpful with a last minute…read moreprint order! She gave advice about paper and gave me a few ideas for future jobs. They also do notary, since the bank won't anymore. Also the store is very clean and smells so nice now.

Ship your products with a different UPS store! It is very clear that the staff are not well…read moretrained. They over charged me by not cutting down a huge box, thus costing more than it should and then shipped all my Christmas presents in a $2 box instead of the almost $20 box we agreed on. My Christmas gifts arrived at their destination in rough condition based on the cheap box that was selected without my knowledge. I have emailed the store twice now with no response. GO anywhere else but here.

I had a purchase to return to a sender and was dropping off the item and shipping label. There were…read moretwo gentlemen inside when I walked in, and neither actually greeted me. The younger one said, "I'll get you right here." I told him I was dropping off a package and shipping label, and he did what he needed to do on the machine before asking if I wanted a receipt. Without thinking I said no, but before leaving I asked if the "receipt" was the tracking number so I could follow when my item arrived to its destination. The guy had taken my stuff to the back, so the second guy said, "Did he not give you a receipt?" I told him I didn't realize that was the tracking sticker and *would* like that. He seemed bothered to help but reprinted the sticker. As I waited, I heard the first guy that helped me talking to another guy just away from the desk about football, and the other guy was dropping so many F-bombs. What UPS store allows employees to talk like this with customers inside? This is the first time I've ever been to this location but likely will be the last. I've never encountered something like this at any UPS store before. I got my package shipped out, which is what I needed, but yikes at the experience otherwise.

I've gone into this location on many occasions and the service has been just okay. I went in this…read morepast Sat and had such a pleasant experience. It was somewhat busy but the guy working the front greeted me and was so friendly. He answered all of my questions, was knowledgeable, and seemed to actually enjoy helping me. Not sure if enjoy is the right word, but he had great customer service and it was a pleasure going into the store.

This UPS isn't great... everytime I come here the kiosk is always broken, and there's always a…read moreline... meh

I rarely have to use mailing services but after my last episode at the post office and outburst in…read moreThornton I promised myself I'm never doing back there. This Mailbox express has USPS, FedEx, DHL and a lot more for the same prices as the company offers. The staff is polite and friendly not angry and uptight like at the post office. I'm just going to come here for now on because they have everything I need, plus it's closer to home and no line not even holiday time. The government Post Office can kicks rocks!

Love coming here! The staff is great! The owner is always in such a good mood. Quick and easy…read moreservice. Thank you for all those years of service.

They are the best and they are so kind. Offers all services for packaging and mailing needsread more

Terrible first (and last) customer experience. My pre-labeled package was dropped off for before…read moreposted pickup time international delivery with DHL Express on the 24th. Curiously and without any follow-up from anyone at Boulder Packaging, my time-sensitive customer's package sat without even being scanned into the system for tracking four days after drop-off at this store until I called with pointed questions. My business card was provided twice to the clerk at the time of drop-off and he refused to take it, but since my business contact info is listed on the label & internantional paperwork, I'd thought everything was good. It very much was NOT! When I noticed no progress on the tracking, I called to check in on the 26th and the employee that answered was the same man that had initially received my package three days earlier on the 24th. He casually related that mysteriously, neither FedEx nor DHL had picked up ANY PACKAGES for three days, but "we absolutely did nothing wrong", he insisted. I was stunned to be expected to believe that explanation for an "Authorized" Ship Center, so I immediately called DHL customer support and my Account Rep directly to repeat my questions and get real answers. DHL explained that some shipping centers have automatic daily pickup while others have to call to request pickup. Miraculously, my package was finally picked up on the 27th to at last begin it's journey abroad after an inexplicably undocumented and uncommunicated four day layover at Boulder Packaging Center. This is certainly not what I or my customer paid for when we were entrusted to get their package abroad in a express manner. We DO NOT RECOMMEND and will not trust this location again for our business shipping in-the-field drop-offs. It is really unfortunate since we prefer to support local businesses whenever possible. My business reputation cannot afford their lack of professional accountability and excessively casual attitude about their role in getting paying customer's packages delivered on time. FedEx & DHL, you need to check up on your "Authorized" Shipping Centers. Your brand and your customers are not being represented or served well here.

Responded immediately, estimate was paid. Came out same day to nursing home. Joe was awesome…read more Recommend to all.

They were very responsive and able to meet us with very short notice at the facility we needed…read more Very Professional - Would use again!

Found this place near my old apartment in Westminster in August 2025. I was moving the rest of my…read morebelongings out of my favourite state: Colorado. This is a well-stocked shop with everything you could need for shipping. I brought in a large number of boxes of shoes that wouldn't fit in my car for the drive home. Yes, they are in their boxes because it is far easier for a shoe hoarder to store and organize ones collection. The owner was in the store the day we went in and he helped pick the right box and customised the box so nothing moved and to reduce the cost. He finished the packing, printed out the shipping and tracking labels and receipt for me, and we were on our way. My package arrived on time and undamaged. I couldn't have been happier.

The customer service was amazing. I went in to get my fingerprints taken and the man working was so…read morekind and friendly! Found a cute card and calendar to buy my mom for her birthday as well!

These guys helped me deal with a literal truckload of artwork. They came to my house and removed…read moreseveral paintings from my walls as well as several stuffed animals that were very delicate. They used my parking garage to neatly package and wrap each item with great care. This crew spent a 13 hour day helping me deal with this valuable art and I couldn't be happier. highly recommend

HORRIBLE experience. Not only did Craters & Freighters ship my furniture to NYC rather than OK,…read moreI've spent ONE MONTH trying to get it back to OK from NYC. The WORST shipping experience of my life.

I can't say enough wonderful things about the incredible team at this FedEx location! Nina and Rae…read morewent above and beyond during a very stressful time, helping me find the best solution to ship my belongings from Colorado to my new home in Spain. They were kind, patient, and incredibly knowledgeable--offering multiple options and taking the time to walk me through each one. I'm thrilled to share that my computer arrived safely today, thanks to their expert packaging! They used plenty of bubble wrap, foam, and triple-walled boxing--it was packed with so much care and attention to detail. THANK YOU, NINA AND RAE! You gave me such peace of mind, and I'm truly grateful for the care you took with my things. You're absolute lifesavers!

Impolite people and lost my package that was supposed to get there on Wednesday which it is Sunday…read morenow! Plus, they don't seem to care about their job or to help anyone at all. I would NOT take your stuff here. My package had not arrived even though I paid a ton extra for it to get there in a few days. I am out of state at the moment and don't have the receipt with the tacking number so they can't help at all even though I can give them all of my info with my name, ph num, addresses sent to and from, and etc. ridiculous. What kind of business is this? Don't take your packages here as they overcharge and it won't be received.

I dropped off a prepaid UPS package, and they charged me $1.00 for a cash register receipt with the…read moretracking number because I didn't want it emailed. Decide for yourself if you want to use a company like this one.

This PostNet is under new management, and not for the better. I had a mailbox here for years and…read morethe new owner was dismissive and rude when I tried to renew. He snapped at my daughter when she went in recently. I always think of PostNets as community businesses -- like this one used to be. That's no longer the case.