Super helpful and friendly staff! If you ever need help…read moreshipping anything, this is the place to go. Way way better than the UPS store in my humble opinion. Five stars all the way!

From the owner: We are your trusted partner for all your shipping and mailing needs in Broomfield, CO. We proudly…read moreserve our community with a comprehensive range of services designed to make your life easier, combining convenience, reliability, and exceptional customer care. At our shipping center, we work with all major carriers to provide flexible options tailored to your requirements. Whether you need quick and secure virtual mail or specialized package drop-off location services, Colorado Mail Services is here to ensure your shipments are completed seamlessly. Our dependable courier services are perfect for individuals and businesses needing swift, reliable shipping of essential items

The people that work at Store #1796 at 5023 120th Street are extremely nice , helpful ,…read moreprofessional and knowledgeable. I highly recommend this store. Riley was so helpful

Ship your products with a different UPS store! It is very clear that the staff are not well…read moretrained. They over charged me by not cutting down a huge box, thus costing more than it should and then shipped all my Christmas presents in a $2 box instead of the almost $20 box we agreed on. My Christmas gifts arrived at their destination in rough condition based on the cheap box that was selected without my knowledge. I have emailed the store twice now with no response. GO anywhere else but here.

This UPS isn't great... everytime I come here the kiosk is always broken, and there's always a…read moreline... meh

I've gone into this location on many occasions and the service has been just okay. I went in this…read morepast Sat and had such a pleasant experience. It was somewhat busy but the guy working the front greeted me and was so friendly. He answered all of my questions, was knowledgeable, and seemed to actually enjoy helping me. Not sure if enjoy is the right word, but he had great customer service and it was a pleasure going into the store.

I rarely have to use mailing services but after my last episode at the post office and outburst in…read moreThornton I promised myself I'm never doing back there. This Mailbox express has USPS, FedEx, DHL and a lot more for the same prices as the company offers. The staff is polite and friendly not angry and uptight like at the post office. I'm just going to come here for now on because they have everything I need, plus it's closer to home and no line not even holiday time. The government Post Office can kicks rocks!

Love coming here! The staff is great! The owner is always in such a good mood. Quick and easy…read moreservice. Thank you for all those years of service.

Terrible first (and last) customer experience. My pre-labeled package was dropped off for before…read moreposted pickup time international delivery with DHL Express on the 24th. Curiously and without any follow-up from anyone at Boulder Packaging, my time-sensitive customer's package sat without even being scanned into the system for tracking four days after drop-off at this store until I called with pointed questions. My business card was provided twice to the clerk at the time of drop-off and he refused to take it, but since my business contact info is listed on the label & internantional paperwork, I'd thought everything was good. It very much was NOT! When I noticed no progress on the tracking, I called to check in on the 26th and the employee that answered was the same man that had initially received my package three days earlier on the 24th. He casually related that mysteriously, neither FedEx nor DHL had picked up ANY PACKAGES for three days, but "we absolutely did nothing wrong", he insisted. I was stunned to be expected to believe that explanation for an "Authorized" Ship Center, so I immediately called DHL customer support and my Account Rep directly to repeat my questions and get real answers. DHL explained that some shipping centers have automatic daily pickup while others have to call to request pickup. Miraculously, my package was finally picked up on the 27th to at last begin it's journey abroad after an inexplicably undocumented and uncommunicated four day layover at Boulder Packaging Center. This is certainly not what I or my customer paid for when we were entrusted to get their package abroad in a express manner. We DO NOT RECOMMEND and will not trust this location again for our business shipping in-the-field drop-offs. It is really unfortunate since we prefer to support local businesses whenever possible. My business reputation cannot afford their lack of professional accountability and excessively casual attitude about their role in getting paying customer's packages delivered on time. FedEx & DHL, you need to check up on your "Authorized" Shipping Centers. Your brand and your customers are not being represented or served well here.

They are the best and they are so kind. Offers all services for packaging and mailing needsread more

Responded immediately, estimate was paid. Came out same day to nursing home. Joe was awesome…read more Recommend to all.

They were very responsive and able to meet us with very short notice at the facility we needed…read more Very Professional - Would use again!

Found this place near my old apartment in Westminster in August 2025. I was moving the rest of my…read morebelongings out of my favourite state: Colorado. This is a well-stocked shop with everything you could need for shipping. I brought in a large number of boxes of shoes that wouldn't fit in my car for the drive home. Yes, they are in their boxes because it is far easier for a shoe hoarder to store and organize ones collection. The owner was in the store the day we went in and he helped pick the right box and customised the box so nothing moved and to reduce the cost. He finished the packing, printed out the shipping and tracking labels and receipt for me, and we were on our way. My package arrived on time and undamaged. I couldn't have been happier.

The customer service was amazing. I went in to get my fingerprints taken and the man working was so…read morekind and friendly! Found a cute card and calendar to buy my mom for her birthday as well!

I can't say enough wonderful things about the incredible team at this FedEx location! Nina and Rae…read morewent above and beyond during a very stressful time, helping me find the best solution to ship my belongings from Colorado to my new home in Spain. They were kind, patient, and incredibly knowledgeable--offering multiple options and taking the time to walk me through each one. I'm thrilled to share that my computer arrived safely today, thanks to their expert packaging! They used plenty of bubble wrap, foam, and triple-walled boxing--it was packed with so much care and attention to detail. THANK YOU, NINA AND RAE! You gave me such peace of mind, and I'm truly grateful for the care you took with my things. You're absolute lifesavers!

Last time I'll be returning to this store and I've shipped many packages there. previous reviews…read moremention the impolite grey haired lady, how a company like FedEx hasn't figured out she needs serious customer service training is pretty unbelievable. all other employees at this location are great, she's not friendly and always points out the negative factors of what you're shipping. to get to her age and have no customer service skills is discouraging.