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Covina, CA

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US Post Office

3.2 (47 reviews)
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Review Highlights - US Post Office

“This place has been here for decades, if not the turn of the century and has a very old look to it.”

Mentioned in 3 reviews

Read more highlights

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The Pack & Ship Store

The Pack & Ship Store

(29 reviews)

This is my go to place. I have been going there to drop off mail and Vinted-related items. They are…read moreextremely professional and caring individuals. They have sports-related memorabilia and items fans can go wild over. They have Keychain, slippers, jerseys, etc. The quality is superb! Their service is unique and you get valued there!

If I could give 0 stars, I would. I'm appalled that this business even has positive reviews to…read morebegin with. The business owner who I assume is named Dwayne is rude, and puts absolutely zero effort into helping you -- I have a package that was delivered here as they are a service provider with the app named Vinted. Apparently the business owner of this parcel shop is completely unaware that they are a pick-up point location for Vinted packages, meaning anyone can choose to have their package dropped off here and pick it up similar to those Amazon Parcel pick up point locations. I came in expecting to simply pick up the package, but instead I was completely brushed off and was told repeatedly there was nothing for me there if I did not have a mailbox with them. The stubborn store owner thinks/assumes that they only have a contract for Vinted/SpeedX package drop offs, but they are also listed as a pick-up location which cannot seem to get into his incompetent brain. I showed the employee, again who I assume is the owner Dwayne, the email & QR code instructions to pick up the package and continues to tell me there is "nowhere" for him to scan the QR code. He made me feel like unless you're paying him money to essentially "rent" a mailbox through his small business there is nothing for you there. I explained to him that I was provided delivery drop-off photos by the shipping provider, SpeedX and showed him and he replied, "I don't care what photos they took there is nothing for you here if you do not have a mailbox through us". Please DO NOT come here. Stay far away instead save yourself the trouble and go to your regular post office. Absolutely TERRIBLE service I'll never be back.

FedEx Office Print & Ship Center

FedEx Office Print & Ship Center

(203 reviews)

On August 20, 2026, I came in needing to copy and email over 100 pages of documents. I was having a…read morevery difficult time trying to figure out how to do everything correctly, and I was beginning to feel overwhelmed. I finally asked Gerard for help. At first, he explained that he was about to go to lunch, which I completely understood, so I told him not to worry and that I would try to figure it out myself. But Gerard ended up being an absolute angel! Instead of leaving, he stayed and helped me through the entire process. He counted all of my pages, showed me how to properly place the papers in the machine, and stayed with me until I was completely finished. He was patient, kind, and incredibly helpful. These days, truly exceptional customer service can be hard to find, which is why I felt it was important to recognize Gerard. I know it has been almost a month since my visit, but I did not want his kindness and outstanding service to go unnoticed. Gerard, thank you so much for your patience, help, and support that day. You made what had been a stressful situation so much easier for me. You are truly appreciated, and whenever I return, I will definitely be looking for you because I know I will receive excellent service! Thank you again, Gerard, for going above and beyond. You are awesome and absolutely deserve to be recognized!

Extremely disappointed with the lack of basic helpfulness at this store. I forgot my phone and…read morecouldn't access the shipping address I needed. I asked the employee if he could quickly pull up a browser to search for it--it's a well-known place where typing literally two words would populate the exact address. I get that there are security protocols and I couldn't touch their computer myself, but for an employee to show zero effort or resourcefulness is ridiculous. We live in an age of AI and instant answers, yet basic customer service apparently doesn't exist here

US Post Office - postoffices - Updated October 2026

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