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    US Post Office

    1.7 (155 reviews)
    Closed 8:00 am - 5:00 pm

    Services - US Post Office

    Shipping centers

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    Drive thru box locked during holidays and sundays
    Dulce R.

    Unfortunately the USPS has spent $$$ remodeling this location yet again instead of applying $$ towards things that matter. I am beyond upset as I've never had so many issues in any other location receiving my mail, mostly items that I've paid for! From a very expensive ring, to fishing license and The Ring Magazine that keep going undelivered or "return to sender " for insufficient address even though I get the notification that it is coming to my own address?! Please make that, make sense. I have put in requests online, spoken to the manager at this location but to no avail. Im out $$$ and it doesnt matter to anyone but me and my household who paid for such packages to be securely delivered, tracking included. This USPS needs an overhaul on their employees and honest people working. I get people make mistakes but when you have specific items being delivered every month and those mail pieces are not delivered, it should be met with answers and not "we cant do anything about it, its out of our hands"

    USN Veteran
    George E.

    The line was really long today. there were two postal clerks at the front desk handling the load. The gal I got was friendly. Both did a great job moving the line.

    Waiting a long time to get the answer " you need to come back tomorrow"  they cannot find my package! Worst customer service ever!!!
    Monica V.

    Always long lines and poor customer service!! After wait almost 6 months to get my mail in m y PO BOX because was under construction... now you cannot get acces to it after business hours.... and when you get service from the clerk's they are very rude.... not sure if it good idea renew it for this year...

    Sherelle H.

    Parking is terrible for how busy this place gets! Parking lot gets very congested because people are waiting for parking spots to open. Line is long when you get inside with only 2-3 people working the counter! Once I got to the front, the lady who helped me was sweet and helpful, but it's a hassle and a mess here. If you're in a rush, plan to get here early and spend at LEAST 20-30 mins.

    Best thing ever buy postage and don't talk to rude employees
    Abel T.

    This post office by far is the worst people that work here think they rule the world . They come here and treat people bad to feel better about themself I have literally seen elder people cry because of the workers also seen a lot of customer blow their gasket . The supervisor are governed by the works this place is like a gang of horrible customer service culture . They also treat regulars like long lost family I get it you want to talk to someone because you probably have no friends . I suggest going to dinner or Starbucks to catch up . People are busy and we have to wait we don't want to hear your meaningless? Conversation. I give it one star do to this amazing machine they installed a few months ago unfortunately you need to buy the postage before and make a QR code it may be complicated for newbies . They should fire everyone here and only have this machines at this location. Us postal needs to spend more money on educating the customer on how to use selfcheck out . I will never side with firing people to put machines but all the staff have a rotten entitled attitude I witnessed it first hand also have my fair share interactions with all of them . Check out the rating The actual rating . They literally run this place. The customer service culture here is a negative ten stars break up this crew and put new staff then may the cycle will end . If you agree and reading this because you also had a bad experience please leave a like and start yelping let's end this . It's like the gremlins movie the creatures when you add water to gizmo or feed him after midnight . Value of us postal is still great they do an excellent job on the shipping side great pricing. They have great flat rate pricing envelope's to save you money .

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    5 months ago

    Parking is difficult but it is the closest PO to my home. Customer service is very courteous and good!

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    1 year ago

    RUDE!! Lady at first counter rudely told customers to stand out by the door with a sign that says "Line starts here".

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    US Post Office Reviews in Other Languages

    Ask the Community - US Post Office

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    Cual es la clave para entrar al correo de la calle 3era área 91912. .... No me acuerdoo

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    Review Highlights - US Post Office

    The employee was SUPER helpful and she was so very nice.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    US Post Office - Need a job? Every 3rd Thursday

    US Post Office

    (63 reviews)

    Normally I wouldn't write a review for the postal service…read more But standing in line allows the opportunity. Can my package get to where it's going? Winning Am I paying fair price? Winning Can I buy boxes and tape? Winning (sometimes they'll give you complimentary tape but this is not common practice) Oops, I forgot a birthday card. Winning & added a postal money order. If the post office is demolished, so will your wallets. *Postal annex- ripoff Supposed to annex was charging $45 post office charge $29. HOT TIP: There's a full parking lot on the back and the side which reads no parking but you actually can park there there's just no money to repaint the signage

    For some reason, a lot of packages are "opened" when you receive them, and items are missing, they…read morelost a Cell Phone, and some Pandora Jewelry, amongst other items. So apparently, it's a gamble sending your mail here, but I stuck around because it only happened a few times. But recently, I was late for my anual renewal payment (I was away on a work conference and was late 5 days) and I was told by the staff that they had "Returned to sender" all of my mail from the days I missed my payment. But unfortunately, they were not Returned to sender. It was a hassle, I had to dispute these purchases because the businesses wouldn't help me, obviously! because my packages were Signed "as received" and they had proof of delivery, and absolutely not their fault. There is also no proof that they were returned to sender at all. Last activity on my tracking numbers is Delivered, signed by: Romo. It really sucks that a US Post Office is keeping packages.

    US Post Office - I got the Betty White stamps! April 2025

    US Post Office

    (37 reviews)

    Paradise Hills

    The staff here is very customer service friendly and they really try to make the experience good…read more Today I had to release my mail hold and pickup my mail. I knew that there was also a package that was delivered today and was on hold here. The window clerk / customer service associate that assisted me at the counter was Cherie. She was well dressed and her uniform had everything correctly put together. Cherie was very helpful and was able to help me right away. The line was long with 6 customers when I arrived but Cherie moved the line and I only waited for my turn about 5 mins total. Our mail carrier Amber is awesome as well. She is very accurate and precise about our mail delivery. She is someone that we like as our carrier, thanks! Another employee to note with great customer service is Aileen. She is sometimes at the window and she is very customer service oriented and professional at her job. Aileen knows everything about the mail business. Whenever she is at the window counter, things go well for us customers. Thanks!

    My wife loves this place and we have more than enough stamps! She loves stamps. She is friendly…read morewith the postman. She was so disappointed when her Paradise Hills post office gals retired. SHOCK. Our postman retired too but she introduced herself to the new one. She loves our P.H. Post office but it'll take a while to get to know them too. For now, Beware short hours... but low waits and plentiful parking.

    US Post Office - postoffices - Updated May 2026

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