ONE STAR FOR THE SUPERVISOR WITH THE EFFEMINATE VOICE. Well,…read morefolks, hold onto your hats because the United States Postal Service has truly outdone themselves this time! My eternal gratitude goes out to that "charming" branch supervisor--the one with the exquisite effeminate- "juvenile-stuck-up-mean-girl" voice and demeanor. He's single-handedly convinced me that the Republican Party might actually have a point I agree with. The USPS needs more accountability and should be overhauled. You see, in my infinite wisdom, I decided to send a perishable birthday gift to my dear 68-year-old brother in Missouri, a man whose health is, shall we say, in a "robust" state of decline. Being a person of "vast" wealth (permanently disabled amputee, less than $1,500 a month income and can't even afford a plane ticket, bless my heart), I simply had to get creative. So, I selflessly saved my money, and eventually purchased a new KITCHEN AID stand mixer (and a tube cake pan from Goodwill) - a small investment for such a "monumental" gesture - and, defying all culinary odds, taught myself to bake. I figured the mixer would be a good investment for future baking opportunities in order to save money. After a mere **twelve hours or more** of working over a hot oven in July, I produced an Angel Food cake (his favorite) and exactly 69 homemade blueberry cookies (healthier cookie). Because nothing says "happy birthday" like 69 individually wrapped and packed homemade cookies, right? Then came the pièce de résistance: four glorious hours of packaging. And for this masterpiece of brotherly affection, I "splurged" a paltry $90 on Priority Mail (because speed, obviously!) and an extra $30 for dry ice. A grand total of **$120** - pocket change for a man of my financial standing, really. His birthday, a mere trifle of an event, was July 9th. I dispatched my treasure on July 5th, expecting a swift, reliable delivery. Fast forward to today, July 10th, and oh, the suspense! Where is my meticulously crafted, highly perishable, financially crippling gift? Why, it's still enjoying the picturesque views of ""Seattle"", exactly where it was on July 5th. It's truly a testament to their efficiency. Naturally, I called the post office, eager for an update, and was "blessed" with the opportunity to speak to this "junoir-high-school-girl-in-the-mean-clique" supervisor. His insight was truly breathtaking: he "regurgitated" the tracking information I already had in front of me. When I, ever so politely, inquired if he could offer an "actual" update, he, in a moment of pure, unadulterated genius, asked "me" how he was supposed to do that. After several rounds of this scintillating intellectual sparring, where I humbly suggested that perhaps "his" job entailed, you know, "knowing things", he, with a flourish of what I can only describe as peak customer service, "hung up on me." So now, here I am, blissfully ignorant of my cake's decomposition status and my cookies' fungal progression. But hey, at least I provided a heartwarming anecdote of government efficiency and profound human interaction. Oh, the joy! * FIVE STARS I recommend this Post Office for the service. I have never had any problems with any other employees at this post office. They are the utmost professionals and have excellent customer service skills. P.S. IF I WOULD HAVE KNOWN THE INVESTMENT AND RISK TO MAIL A PERISHABLE ITEM THROUGH USPS, I WOULD HAVE PURCHASED A ROUND TRIP PLANE TICKET AND AND VISITED MY BROTHER IN PERSON. THANKS USPS

I have put in two changes of address and the postmaster at the desk has not activated either one…read moretwo weeks later I still have no mail I can't get a hold of a call center locally I don't even know what country my call is going to your post office sucks. You don't even deserve that one star, frankly

Went to mail a package waited almost an hour while they helped 3 people. Got to the counter they…read morelooked at my address I was sending it to and said that not a valid address. I said yes it is, I googled it on Google Maps and showed them. The lady said no that's the corners address! I sad Yes the house is on a corner lot. She said no it's the corners address not the house on the corners address, It blew my mind. They would not send it out.

The absolute worst. People there are just mean and not helpful. They roll eyes at you and decide…read morewho to be friendly with.

I stopped there to drop a letter that needed a Return Receipt. I was helped by "Ginger, Lead…read moreClerk". She got me the documents I need. When I told her I needed to go to my car to get my readers, she said no need, that she'd help me, then proceeded to completely fill out the forms. Service doesn't get any better than that. Thank you, Ginger!

This place is the second worst usps in the area (poulsbo has the #1 spot). Packages take forever…read moretobe sorted, even if tracking says they are available for pickup. Anytime there is an issue, they are just kinda like 'welp, not my issue'. Like I pay A LOT of money for a po box. They dont care. Had an employee take a key to the postal lockers home one time holding a package hostage. Have had the postmaster just not care when all my mail is crunched in my box because they decided to shove a too large package in the box. they cannot keep employees, so it ia always chronically understaffed. sometimes, i get more ads for usps in my box than actual mail, which is a sham. Honestly, they were good for a time, but all has gone to hell and no one cares.

I went in to the office to check on a mailbox that was broken into twice in the past two years. For…read moresome reason, my questioning somehow created some personal anger in the customer service agent...it was disturbing and unforgettable. In a government facility, I expected better. Poise might be a stretch, but at least some decency and respect. Not cool.

Worst carrier ever. Would rather return a package to sender instead of just looking at the case and…read morematching up names. I guess it's easier to be a dick. Thanks usps. Do one.

Great employees who are always helpful, welcoming, and friendly, even when you're just buying some…read morestamps. It's always a pleasure to do business with these great people.

1 star isn't comparable to how absolutely livid I am with their customer service…read more I received a slip in my mailbox saying my delivery was at my apartments' front office and I check only to find out nothing was delivered. I call into the post office and after being put on hold for longer than half an hour, they hung up.

This post office was super busy even on a weekend. I can only imagine how busy the town must be…read morethen. I expected to drive to another small Washington city but the cars were zooming in and out with people checking their P.O. boxes and such.

Fantastic service!! The guy picking up packages and letters totally saves me from being late! Very…read morefriendly!! Definitely recommend to anyone!!

Immediate response. Detailed answers. Highly professional and useful. I can't make the stars light…read moreup, but I would give a five star review so far.

This place charges almost 3x what it would cost to send directly from Fed Ex location, which in…read morecase you're wondering is in Silverdale and well worth the drive. Another option would be to just have Fed Ex pick your package up at your residential address, which is 16$. Lastly, Walgreens on Bethel also offers the same service but I'm unsure whether they charge similarly obscene fee's. After looking at the situation in more detail it appears this excessive markup seems to only apply to Sunday delivery. Through Fed Ex a Sunday delivery by noon 111.44 and through Pack and pay a lot, it would have been in excess of $300. Pack a Pay a lot charged us 102.85 for a Monday by 8pm which is Standard Overnight and Fed Ex would have charged 98.14, which isn't much of a price difference.

The Rock Island Post Office is available for those people needing to address mail issues but it is…read moresmall and local and the hours of operation are worth checking into. But they do offer P.O Boxes.