Crazy busy parking lot, exercise caution…read more Fairly large site with PO Boxes and a fully staffed postal counter with three people. There's also retail merch available for purchase, not just postage and shipping services. I chose the Silverdale location versus the Bremerton/Tracyton one due to its extended hours and business day availability (8/12/26). I did not have much of a wait (between 230 to 245pm) and was reassured that the prepaid package being sent had a functional shipping bar code. Expedient customer service!

I went in to the office to check on a mailbox that was broken into twice in the past two years. For…read moresome reason, my questioning somehow created some personal anger in the customer service agent...it was disturbing and unforgettable. In a government facility, I expected better. Poise might be a stretch, but at least some decency and respect. Not cool.

I think this place get a a bad rap too. ALL post offices are a drag (and anyone with a computer can…read morefigure out how to print postage at home, but I havent yet either so I digress.) YES Bob is *staggeringly* slow and but I think he is actually very competent and super complete with an great attention to detail. I think he just doesn't care what people think or how long things take, and that is actually kind of great. ALL the other clerks here are super nice, friendly and helpful.

Person at the front desk, Asian lady with dark hair was very rude when I asked her a question and I…read moreheard her giving attitude to the people after me. Customer service needs to get better.

We do not use this store a lot. But today we went in around 1pm. Customer after customer came in…read moreuntil there was a full lobby. You would think it would have taken a long time and/or there would be cranky staff. Just the opposite the two staff were quick, efficient and friendly. Was in and out in five minutes if that. Thank you. I didn't catch their names but it was Friday June 18,2021 and they deserve to be given a shout out. Thank you!!!

Stopped by for an Amazon return (nearest UPS store for 70 miles) around 4 pm. The line is literally…read moreout the door. The staff is working quickly, but i'm still thinking an hour wait. Then what does my wonderois eyes spy? but a Amazon self check scanner with a label printer. A nice guy wearing a kitsap fire engine 71? jacket confirms its purpose, i watch him use it, and im out in under 5 minutes. Another easy visit at this UPS store

There is a guy here that is the absolute nicest- I can't recall his name but he's there everytime I…read morego in and always so nice! Thank you for all your work!

Went to mail a package waited almost an hour while they helped 3 people. Got to the counter they…read morelooked at my address I was sending it to and said that not a valid address. I said yes it is, I googled it on Google Maps and showed them. The lady said no that's the corners address! I sad Yes the house is on a corner lot. She said no it's the corners address not the house on the corners address, It blew my mind. They would not send it out.

Been getting my mail sent here for a long time, 2 guys that work there are both military veterans!…read moreExtremely friendly and help me instantly every time! They are super organized and kind. I've never ran into a problem with them! One time I ordered a truck bed cover and they helped me with how to put it on!

This is the friendliest Postal Service I have ever had. They stayed open for me during Christmas…read moretime so I could get my packages in the mail even though I got there well after closing. Every person I meet there are nice and helpful too. Such a nice place

I've been to a lot of Post Office's where the people are super friendly and nice -- but the Poulsbo…read moreoffice takes the cake. The staff here are courteous to a fault, and even the clientele here have been consistently warm and inviting. This post office isn't even the nearest to me, but I don't mind the trip for the "small town" feel of this one.

The worst, and I mean worst post office in washington. Dealt with them for three years, with rude…read morecarriers, constant problems with delivery, all that jazz. Was so stoked to be moving from the area. Now, they are not forwarding mail or packages. Confirmed they have a mail forward in place, just the carrier isnt doing it. Was assured a package that was accidently sent to the old address would be forwarded... And it has not been. Overall, just lazy, intentionally not doing their job, and straight up jerks. they dont care. I hope usps goes under. If a corporation was this bad, they would be out of business.

Five stars . . . yes and no. The five stars is for Jeff, who works the counter there. He is…read moreefficient, effective, and very personable. It's a pleasure to be able to link up with him when he's available at the counter. Less than five stars: three times this week . . . THREE TIMES, my mail has been delivered to my neighbor's box or his to mine. How hard can this be?

The worst post office ever. Mail carriers are so slow and inefficient. The people working the…read morecounters are so slow and inefficient. The supervisor has no clue what he is doing and should not be working this position because his customer service is the worst I have ever seen, and I have worked in customer service for over 10 years, so I know what customer service is all about. I will highly recommend never going to this post office ever and go to any other one because there are better ones in Bremerton.

Great service!. Interesting juxtaposition of a Post Office, copy center and a wine cellar!…read more Home town business indeed!

Immediate response. Detailed answers. Highly professional and useful. I can't make the stars light…read moreup, but I would give a five star review so far.

This place is great. Never a super long line and when there is any line at all they really move…read morethrough it fast. Whenever making an Amazon return I always try to choose this store because I am in and out in like 10 seconds.

Terrible! The guy with the long, light brown wavy hair is shockingly disrespectful! He should not…read morebe working with, or "helping" the public. He has no concept of how to talk to customers. Very disappointed. Having said that: The other ladies that work there have always been great. But I'd give that guy NEGATIVE 5 stars if I could.