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2 years ago

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Ask the Community - US Post Office

US Post Office

US Post Office

(2 reviews)

I know it is weird to review a post office because I don't think people go looking for post office…read morereviews. But on the off chance that they come across this one I want to make sure they know what they are in for. I live equidistant from two post offices so depending on how I am feeling I will go to one or the other. I typically like going to the one in Indianola vs Kingston because it is a prettier drive and cute quite little place. But yesterday when I went in I had an awful experience. I immediately could tell the lady behind the counter was in an extremely bad mood. And she was taking it out in everyone else. Every customer that came up to her seemed like the biggest inconvenience to her and they all left feeling a bit grumpy them selves I'm sure. Then it was my turn, in an effort to make her day better I was quite and as polite as possible. Problem was i was shipping a dvd media mail and she tried to charge me first class prices. No big deal i thought i will just politely remind her i am actually shipping media mail. But oh no that just pissed her off more she started sighing and stabbing buttons on her touch screen and even slammed my movie down on the counter. Then she interrogated me on what kind of movie it was(it was Spiderman) which according to the website doesnt matter and according to the 10 other times I have shipped out movies in the past 2 weeks doesnt matter. But for some reason she made it a point to argue with me and tell me she couldn't send it media mail. So I pulled up the rules on their website and she just said in a Huff that she would ask the post master. (Which was fine with me because I hope he will be more reasonable than her.) She was rude, unprofessional, uncourteous, and uncaring with customer packages as I was not the only one who had a package slammed on the counter. I will be sure to do what i can to avoid this place in the future.

They're always so kind in the office. Always ask about family and have genuine conversation. Really…read moregives you a small town feel!

US Post Office - The last Christmas delivery for us in 2018.

US Post Office

(8 reviews)

I'm very grateful to Kingston USPS staff, whether their assist on the phone or in person at…read morelocation. They are always going above and beyond. And I'd like to give special thanks to our post delivery officer OLIVIA, your kindness, always cheerful and positive attitude, and willingness to be helpful means the world. We appreciate you! Mai

This is a typical post office, nothing out of the ordinary. You wait in line to do your business,…read moreand you hope that you get somebody servicing you that cares about your time and effort to pick up your mail. Or send something out. I've seen a lot of turnover on the customer facing side of the business. Most have provided quality service. Long-term employees, like Wade and others, have been constantly helpful over the years. What I don't like is that they don't have a service to deliver the larger packages at your home. They don't even attempt, and all they do is leave a slip saying they tried to deliver. And then I have to go to the post office to pick up the packages. I wish that companies like Amazon, Walmart, and others that deliver would not go through the post office but just us UPS all the time instead. It's especially hard to have packages. Go to the post office on a Friday, and I can't get to pick them up until the following Monday because it shortens the life of perishable item. I appreciated that one time I needed help getting a large box to my car, and Wade carried it out for me. It gets a three because it's a post office. I don't use the post office very often because I fully live in our digital world and never need stamps, which, by the way, are ridiculously expensive now.

US Post Office - postoffices - Updated May 2026

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