I feel like most of the reviews posted here are talking about USPS as an entity and not so much the…read morelocation itself. So, I'll start by saying I love USPS. Great service, lovely architecture in every location I've been to, every carrier I've had has been lovely. As for this location? Go to any other post office in the county. I've only seen two people behind the counter, and of the two I will say that the woman is lovely. The man talks to people like he'd rather watch them take their own life than continue the transaction for another second. During my most recent visit he got mad at me for "not following the directions on screen" after the card reader had an error. I inserted my card, the reader had an error and said to remove it, and so I did. This happened directly in front of him and he got mad at me for a mistake the machine made. I want to give him the benefit of the doubt, I've worked customer service before, it's draining at the best of times I understand, maybe every day I've encountered him he's had a bad day, but good lord dude. If you know when to go in to get anyone else it's a perfectly fine location, but if I see him behind the counter next time I'm just going to UPS.

I might be a weirdo because I love post offices at Christmas…read more I had never been to this one, beautiful

I went in to the office to check on a mailbox that was broken into twice in the past two years. For…read moresome reason, my questioning somehow created some personal anger in the customer service agent...it was disturbing and unforgettable. In a government facility, I expected better. Poise might be a stretch, but at least some decency and respect. Not cool.

Worst carrier ever. Would rather return a package to sender instead of just looking at the case and…read morematching up names. I guess it's easier to be a dick. Thanks usps. Do one.

Great employees who are always helpful, welcoming, and friendly, even when you're just buying some…read morestamps. It's always a pleasure to do business with these great people.

1 star isn't comparable to how absolutely livid I am with their customer service…read more I received a slip in my mailbox saying my delivery was at my apartments' front office and I check only to find out nothing was delivered. I call into the post office and after being put on hold for longer than half an hour, they hung up.

This post office was super busy even on a weekend. I can only imagine how busy the town must be…read morethen. I expected to drive to another small Washington city but the cars were zooming in and out with people checking their P.O. boxes and such.

Fantastic service!! The guy picking up packages and letters totally saves me from being late! Very…read morefriendly!! Definitely recommend to anyone!!

Immediate response. Detailed answers. Highly professional and useful. I can't make the stars light…read moreup, but I would give a five star review so far.

This place charges almost 3x what it would cost to send directly from Fed Ex location, which in…read morecase you're wondering is in Silverdale and well worth the drive. Another option would be to just have Fed Ex pick your package up at your residential address, which is 16$. Lastly, Walgreens on Bethel also offers the same service but I'm unsure whether they charge similarly obscene fee's. After looking at the situation in more detail it appears this excessive markup seems to only apply to Sunday delivery. Through Fed Ex a Sunday delivery by noon 111.44 and through Pack and pay a lot, it would have been in excess of $300. Pack a Pay a lot charged us 102.85 for a Monday by 8pm which is Standard Overnight and Fed Ex would have charged 98.14, which isn't much of a price difference.

Stopped by for an Amazon return (nearest UPS store for 70 miles) around 4 pm. The line is literally…read moreout the door. The staff is working quickly, but i'm still thinking an hour wait. Then what does my wonderois eyes spy? but a Amazon self check scanner with a label printer. A nice guy wearing a kitsap fire engine 71? jacket confirms its purpose, i watch him use it, and im out in under 5 minutes. Another easy visit at this UPS store

Hate to hate on a small business franchise, but this location lies to encourage you to spend more…read more I had a box that was picture framed size - definitely bigger dimensions, but not huge, and also flat and very light. They said the cheapest they could ship was $54. I politely declined, stating that was worth the extra trip to the post office. She said, "oh, I've got the post office rates right here. The cheapest they'll do it for you is $124." I balked. That didn't sound right at all. She assured me they were the cheapest by far. I went to the post office. $25. I told the Post Office Clerk what they claimed USPS would charge and he said he hears those stories all the time, and he wished they weren't allowed to lie like that. I won't go back. I've lived in other towns where the local UPS franchise was wonderful, kind, and helpful. This isn't that.

Absolutely beautiful customer service and very professional…read more And was able to not only to help disgruntled customers who were as unprepared as I was but was able to send all of us out the door with smiles It's funny how common it is for people to rush through their returns and forget to read the full instructions. I myself have fallen victim to this but they were more then willing to present me options and even tried to see about changing my code bc I ended up being very last minute and had no supplies It's was only a couple bucks of labor for them to tape up my item after I brought in a box While others were complaining and being unreasonable about the fees it did clearly state in my instructions that fees may apply if I was unprepared But absolutely recommend them they taught me a lot and helped me through so much I hope one day they can get more understanding individuals they definitely go above and beyond in their policies and deserve the best

Find another notary. We've had three documents notarized by two individuals in the last few weeks…read moreat the Bremerton store. First one needed to be returned to fix mistakes. Last two were so messed up they were rejected by the recipient of those documents. I called about a refund and was told they only offer resigning, but they would check on a refund and call me back. No call. Its clear to me (a retired notary signing agent) that these people received absolutely no training to do this job. I don't blame the notaries themselves. I feel they were thrown into the deep end by the store, sink or swim. We took the last documents to a more experienced source

It was so easy for a return to Amazon using this FedEx facility. Truly hassle free…read more Excellent parking. The customer service was fine. My only issue is she was a bit slow to get to me or acknowledge me when I first walked in the store and she made eye contact with me. I literally was in and out and in about five minutes.

I recently interacted with this business twice in the past week for two different purposes…read more I spoke with the same employee her name was DeeDee, both times. She had great customer service was very polite and pleasant to deal with on the phone and in person. She quickly and accurately answered all of my relevant questions and the store was able to provide the service in 24 hours when other businesses would require up to a week. (Business card printing) Very happy with my experience and the product they delivered.

The staff this morning was very quick and helpful. They wasted no time and very efficient when they…read morehelped me out. Very refreshing after FedEx and UPS had me running around their various locations just to be turned down every time.

so i shipped an item that the shipping labels were attached to it already so i took it up there and…read moregave it to them and asked them if there was anything i needed to do and they said no. Long story short the item is gone and they said Im out the 1200 dollars the item cost if your shipping something expensive go somewhere else

Two clerks on duty and both were unable to answer any questions re shipping to Japan under new CBP…read moreand tariff regulations. The "supervisor" said one only "...needs to worry if the package is going to Mexico." As I was trying to clarify this, both employees abruptly rushed away to show a reoccurring customer that he could set his package down in the same place as he always does. I ended up sending my parcels from the FedEx store in Silverdale and will continue to use them for future shipments. It is difficult to support a small, local business when the employees are ignorant re the services they provide, but are rude to customers as well.

Went here to see about shipping a special package that needed a specific sized box. They had a…read morevariety of sizes and the sweet lady was able to find a box that was just 1" wider than the package I needed to ship. It was perfect! She was very helpful in her advice about shipping options starting with the Best Value (time and price) per Carrier. She then made sure the package was secure in the box and taped it up tightly. This is the 2nd time I've been in here and both times the service was excellent! Very nice place, clean, organized, efficient and helpful.