Went to mail a package waited almost an hour while they helped 3 people. Got to the counter they looked at my address I was sending it to and said that not a valid address. I said yes it is, I googled it on Google Maps and showed them. The lady said no that's the corners address! I sad Yes the house is on a corner lot. She said no it's the corners address not the house on the corners address, It blew my mind. They would not send it out. read more

The absolute worst. People there are just mean and not helpful. They roll eyes at you and decide who to be friendly with.

There is a guy here that is the absolute nicest- I can't recall his name but he's there everytime I go in and always so nice! Thank you for all your work! read more

Post office boxes area is closed when their website says it's open. Have no idea when it closed but follow your hours!

this is the worst post office I've ever seen and I'm 60 years old. They have lost 3 outgoing mail in the past 3 months, and ALL were dropped off inside the post office. Today I had to go pay a penalty for my property tax since it was not delivered. Ridiculous, and it's obvious no one cares. read more

One of their drivers hit my husband's truck made us fill out an accident report and then said they'd call us. Never once received a call nor did they fix the damages done to my husband's truck. Never was there any remorse for hitting my husband's truck either. The driver just talked about how much she hates her job and how they'll have to send her back to training, she even judged my neighbors who were innocently walking to their car saying they were "up to no good" really disappointed in this offices lack of support and help and who they chose to hire. read more

I understand trying to reduce the homeless damage to the PO box area, however, I pay to have access. My only day I can get to my box is on Sundays and the doors are locked. The least that could be done is have the manager or post master unlock the P.O. Boxes on Sunday the regular business hours. read more

I have had continuous problems with this post office. Although it's convenient because it's close to where I live, they seem to always scan items as delivered when they have not actually been delivered yet. They have accidentally scanned in the wrong thing for packages I was sending out. Which caused confusion and having me to come in and figure out what happened to my packages I was sending out. It's so frustrating that they will not do the right thing the first time and yet don't care when you have a concern or complaint. read more

Avoid at all cost they drop the ball continuously I hate when Amazon goes through them because I know either one I'm not gonna get my package or two it's not gonna get delivered on time when you call the front desk they act like they're higher than us like they don't have to answer any questions on where my package is at no wonder they're constantly going under and bankrupt and the government always has to give them money The laziest and rudest people I've ever met must all work here together read more

This post office has lost several packages, the latest was marked as delivered to doorstep but no one can find it. They have even marked packages delivered one day, but then dropped them off the next day. I can't get through to any customer service rep to talk to. No idea what to do next. Why do they hire such lazy people? read more

Verrrrrrrry slow service at windows and if your picking up pkg your suppose to ring a bell, well, no one answers do then after waiting 10 mins for someone to answer the bell you get in the line, which does not move. I arrived here at 340pm and I'm no closer 25 mins later. Unfortunately my address requires me to pick up my oakages here, but anything else even my box I use silverdale, so muchhhhhhhhhh better read more

This Post Office is VERY POOR in delivery consistency and Customer Service. The one employee I have encountered at the front projected a lack of caring about the job, much less customer satisfaction. When I was contacted after written complaints, was informed they were severely understaffed and "working on it". Not good enough as this has been going on for quite a whIle. Maybe a Job Fair or other methods of recruitment need to be used. read more

A number of times when the USPS driver doesn't make it to our mailbox before the end of work they lie about why they didn't deliver packages from Amazon Prime. I have informed delivery so get text messages as soon as the status of my package changes. When I get notified, the delivery vehicle is still at my mailbox. I have seen "no one was home to accept delivery" when I was sitting in my living room and there was no USPS vehicle anywhere to be seen to "unable to access delivery location", when again I was sitting in my living room and there is not USPS vehicle in site or any car in front of the mail box. I wish the delivery person would just tell the truth, they didn't get to it that day. USPS SHOULD NOT BE LYING TO CUSTOMERS PERIOD!!!!! read more

Impossible to talk to a person. A package stated delivered to my mailbox was not delivered and no one to talk to about it!!!!?

First of all, I want to say that my regular carrier, who delivers during the week is awesome, very nice, and we love her. But the weekend and fill in gal, NOT SO MUCH!!! I have missed at least 6 pkgs because this person is deathly afraid of dogs. We live in a duplex, and my neighbor's dog, although she is a big, Bernese Mountain dog, is the sweetest, most gentle, big ball of fur I have ever met and wouldn't hurt a fly!! But if the dog is out front, she won't even get out of the truck and claims "animal interference", which is BS. This last pkg was supposed to be delivered on a Friday and wasn't, so I go to the website where I ordered it and checked the delivery status, it said it was delivered, IT WASN'T!! I check my email Postal delivery notice, it said, "Held at Post Office by customer request." NO I DIDN'T. So I highlighted the tracking number and went to the UPS site where it was originally shipped, (then it's transferred to local USPS for delivery, haven't figured that one out yet!) and that's where I find again that it's "...animal interference". Now, usually it's rescheduled for next day deliver, but because she lied and put "Held at PO by customer request", which simply means she didn't want to redeliver it here. (Saturday) So now I have to wait till Monday to get my pkg. I will be filing a complaint. read more

I went downstairs today to pick up my mail and a package I was expecting. Inside my mailbox I found my mail and a key to a package box. I opened the box and found it to be empty. I contacted the seller and was informed I had to contact Amazon (No way to do so), so I tried contacting the USPS. Needless to say, I got nothing but recordings with extremely limited opportunities to respond to their list and no way to actually talk to a living being. I have since, gone back downstairs and placed a note in my mailbox, hoping the letter carrier MIGHT actually read it. Tomorrow, I am guessing I will have to go downstairs and wait for the letter carrier to show up and hope my oxygen bottle doesn't run out. Your service from Sylvan Way, is disgraceful. Curt W. Jones read more

the past 2 carriers have harassed our family. they have threatened to hold our mail twice and done it once. the first time we had the manager come out and survey the area in question. he found nothing wrong. they reinstated our delivery. the second time a month or so later ,it was over a pothole in the county road. they instructed me to fix it. i called the county public works and was informed that they do not want me repairing county roads. i had them come out and fix it. however as i stated before the manager came out and surveyed the area and said it was fine. just because my mailbox was the first in the row i get all the complaints. the pothole was in fact right in front of my neighbors driveway. nowhere near my house. yet it was my responsibility to repair our street. my wife went to complain. the supervisor (jennifer) again told to her to fix the hole and whatever else (vicky) the carrier has said to fix. we were first given 10 days to fix the issue but since my wife went to complain i had to fix it by the end of the day or our mail would be held once again. after speaking with public works and informing them of the threat of holding our mail they came out the same day and fixed it. yea for our public works department. read more