Find another notary. We've had three documents notarized by two individuals in the last few weeks…read moreat the Bremerton store. First one needed to be returned to fix mistakes. Last two were so messed up they were rejected by the recipient of those documents. I called about a refund and was told they only offer resigning, but they would check on a refund and call me back. No call. Its clear to me (a retired notary signing agent) that these people received absolutely no training to do this job. I don't blame the notaries themselves. I feel they were thrown into the deep end by the store, sink or swim. We took the last documents to a more experienced source

I stopped by to drop off secure documents for shredding. When the 3 people working there finally…read morestopped chatting I was told that there was no room in the shredder. There was an event and the shredder was full. One employee sat on the area where a person would drop off a package. Another told me to leave my bag and they would keep it in the back. Again I was told to leave my bag and I told them no and walked out. I am disappointed in the lack of courtesy and customer service. You could have edgered me to another store that could help me. You could have stopped chatting among yourselves and talked to me. I was the only customer in the store. I will not be returning to your store as there are other stores that welcome me and appreciate my business. I know I am one person, but I will be telling everyone I know to go elsewhere.

Immediate response. Detailed answers. Highly professional and useful. I can't make the stars light…read moreup, but I would give a five star review so far.

This place charges almost 3x what it would cost to send directly from Fed Ex location, which in…read morecase you're wondering is in Silverdale and well worth the drive. Another option would be to just have Fed Ex pick your package up at your residential address, which is 16$. Lastly, Walgreens on Bethel also offers the same service but I'm unsure whether they charge similarly obscene fee's. After looking at the situation in more detail it appears this excessive markup seems to only apply to Sunday delivery. Through Fed Ex a Sunday delivery by noon 111.44 and through Pack and pay a lot, it would have been in excess of $300. Pack a Pay a lot charged us 102.85 for a Monday by 8pm which is Standard Overnight and Fed Ex would have charged 98.14, which isn't much of a price difference.

Stopped by for an Amazon return (nearest UPS store for 70 miles) around 4 pm. The line is literally…read moreout the door. The staff is working quickly, but i'm still thinking an hour wait. Then what does my wonderois eyes spy? but a Amazon self check scanner with a label printer. A nice guy wearing a kitsap fire engine 71? jacket confirms its purpose, i watch him use it, and im out in under 5 minutes. Another easy visit at this UPS store

Hate to hate on a small business franchise, but this location lies to encourage you to spend more…read more I had a box that was picture framed size - definitely bigger dimensions, but not huge, and also flat and very light. They said the cheapest they could ship was $54. I politely declined, stating that was worth the extra trip to the post office. She said, "oh, I've got the post office rates right here. The cheapest they'll do it for you is $124." I balked. That didn't sound right at all. She assured me they were the cheapest by far. I went to the post office. $25. I told the Post Office Clerk what they claimed USPS would charge and he said he hears those stories all the time, and he wished they weren't allowed to lie like that. I won't go back. I've lived in other towns where the local UPS franchise was wonderful, kind, and helpful. This isn't that.

Went in for assistance in emailing with attachments. Staff was very friendly, professional and…read morequick service. I'd never required that type of service before and am now aware I can go there for another type request. Thank you!!

A neighbor took in a package addressed to me that was delivered to her home mistakenly, thinking…read morethat the UPS Store would be the easy way to get the package back to UPS for the proper delivery. They accepted it like they were going to handle it, but they did not. It took multiple call attempts to get someone to answer the phone, and received no less than a combative response when he was asked what they would have done with the package. UPS Customer Service was the answer for him, but he should now that they refuse all help for the customer side, but obviously doesn't. Zero help whatsoever and who knows where my package went after it was handed over.

Their helpful reply answered every part of my inquiry and is able to meet every requirement…read morenecessary.

I love Chris. Great guy who helps you and goes beyond the call of duty…read more I couldn't think of having a box anywhere else to me quite honest. For the bad reviews, they disrespected him. I have always known Chris to be great human and a great business.

When in Belltown I do my shipping here. UPS, FedEX, USPS, DHL. They have mailbox rentals. Also have…read moreespresso with Macrina baked goods. Friendly service.

From the owner: Services Offered: • Private Mailbox Rentals (with a real…read morestreet address) • Shipping Services (USPS, FedEx, UPS, DHL) • Professional Packaging & Packing Supplies • Mail Forwarding • Copy, Print, and Fax Services • Notary Public • Package Receiving & Drop off

Store is clean and well kept. They were super helpful, welcoming and service was quick. It's really…read morea great option for drop offs too because they are one stop shop for all lot of carriers. Thank you for such a great experience!

I opened my mailbox here for my home-based business because they offer good price. For the past few…read moremonths, I was pleased with the service. My mail & packages are kept secure, and I got notified immediately when something arrives. I love having a real street address for my mailbox, and they accept deliveries from all carriers with no problems. I can also drop off or ship out my package in one location rather than making rounds to UPS, USPS, and Fedex. Convenient location & clean store. Highly recommended!

Staff is very friendly and helpful! We have used them to receive Amazon packages and also rented a…read moremailbox there.

I am specifically reviewing their notary services on behalf of my dad…read more My 70-year-old dad recently got in a minor car accident and is having to deal with insurance. His car was paid off so they ended up totaling it and he's now navigating the process of paperwork. He was unsure how to fill out his paperwork, and I guess brought the papers into the notary blank. She very kindly helped him through the process of filling out the paperwork, getting it notarized and getting it mailed off. I appreciate her kindness immensely and wanted to make sure it was acknowledged. My dads words: "Everything went well... The person was very nice and experienced... Explained everything and helped me fill out papers... The lady helping me was the Notary and knew all about what I had to do... She even knew how the mailing label was supposed to work... I was happy with the service..." So if anyone is looking for a notary on island this sounds like the lady you want to have helping you!

Super efficient and friendly service. Losing Staples in West Seattle makes this business a great…read moreoption available for full service.

This place is what makes a locally owned business add so richly to the local community- excellent…read morecustomer service, beautiful products, we got all our life documents notarized here and they are all smart and lovely human beings. I would support a family owned business over a franchise any day... and you should too.

Has to be the friendliest business in Ballard - I've shipped numerous things from The Mailbox and…read morethey've always been eminently helpful, clear about the options and pricing, and pleasant to chat with. They have a great selection of cards and gifts, which is helpful for those moments when you realize you want (or need!) to commemorate something as you're on your way home.