I'm so happy that Fingers Duke was recommended to me by the folks over at Silver City Brewery for…read moreour small business needs. The level of service and the quality of art and in the finished result is simply unmatched in our area. Sam has been on top of every single project I've thrown her way and goes above and beyond answering questions and delivering on exceptional service, designs, merch and timelines. Their rates and prices are also exceptionally competitive, especially with the turn around time and quality. Look no further for your next and forever graphic designers and screen printer.

I called Fingers Duke to ask about the possibility of placing a rush order. Before I could fully…read moreexplain what I needed, I was met with a condescending tone, unnecessary questioning, and an overall lack of professionalism. I understand that rush orders may not always be possible, and I would have had no problem being told that respectfully. The issue was not the answer--it was how I was spoken to. That was especially disappointing because this is a local business, and I genuinely wanted to support a shop in the community. I had also heard positive things about the quality of their work, which is why I reached out in the first place. Unfortunately, the customer service experience immediately made me feel unwelcome and discouraged me from doing business with them. Good work matters, but so does treating potential customers with basic respect. I would rather spend my money with a company that communicates professionally, values its customers, and is willing to be helpful--even when it cannot accommodate a request.

I had to stop in and set up a business mailbox. They were extremely helpful. I'm fairly affordable…read more New owners have taken over the business. He is very personable and seems to have good customer service and business savvy. What more can one say about a a vendor where you place and receive mail and packages, scan documents, and such?

I have been a KMP customer for over 12 years and have never been disappointed. I don't see that…read moretheir helpfulness, service and product line have deteriorated at all. Only rarely have they not had what I was looking for. The two naysayers should give them another chance.

I had Shayla design a new logo for my business as well as new business cards with the new logo on…read moreit. They both turned out amazing! Her prices are fair and her turn around time was fast and she is super friendly. I had given her a very broad idea of what I wanted in my new logo and she was able to come up with something I loved that reflected the new focus of my business. 100% recommend for all your design needs!

Seattle Frontrunners has worked with Shayla twice - she designed our newest club logo and a…read moreseparate logo for our largest fundraiser of the year. Shayla is wonderful to work with, both because of her design acumen and her ability to work with people with very different (and competing) perspectives. She has my absolutely highest endorsement! At the outset, she produced concepts that were distinct and original (10 in our last project!), and tweaked them effectively based on feedback she received from our committee. Each time, she came with multiple iterations of each design so we could see how it might look on various platforms. Shayla explained her thought process thoroughly, but in a way that was digestible for non-designers (like me). Even though I'm positive she was "watering down" her language to ensure someone like me understood her, she never made me feel silly or "less than," which I appreciated. In both projects, there are multiple designs we could have chosen and been thrilled with. With Shayla, it was never "what's the one design that's good or right for us," but instead, "each of these designs are awesome - what direction do we want to go in?" That was what we wanted for our organization and the visual possibilities also led to productive conversations about who we are and where we're going. In our first project, we had a ton of voices weighing in (15+ people) and Shayla was gracious and responsive to every person's input. I was wowed by how in subsequent iterations, she referenced specific feedback from most of the people who provided it. I couldn't remember most of the feedback myself! Lastly, Shayla is funny, thoughtful, warm, and friendly. She was really a pleasure to work with. I anticipate we will return to her in a few years when it's time for the next iteration of our logos. President, Seattle Frontrunners

They made a placard on short notice up to government specifications that really helped me with my…read moresolar system project. Thank you.

Jeff and Kristy went above and beyond in developing a personal project for me with their incredible…read morecraftsmanship. On top of that, they are very nice people. Small businesses like these will always have my support. I consider Fine Arts Litho an indispensable print and lithography resource for the Port Orchard community.

Two clerks on duty and both were unable to answer any questions re shipping to Japan under new CBP…read moreand tariff regulations. The "supervisor" said one only "...needs to worry if the package is going to Mexico." As I was trying to clarify this, both employees abruptly rushed away to show a reoccurring customer that he could set his package down in the same place as he always does. I ended up sending my parcels from the FedEx store in Silverdale and will continue to use them for future shipments. It is difficult to support a small, local business when the employees are ignorant re the services they provide, but are rude to customers as well.

Went here to see about shipping a special package that needed a specific sized box. They had a…read morevariety of sizes and the sweet lady was able to find a box that was just 1" wider than the package I needed to ship. It was perfect! She was very helpful in her advice about shipping options starting with the Best Value (time and price) per Carrier. She then made sure the package was secure in the box and taped it up tightly. This is the 2nd time I've been in here and both times the service was excellent! Very nice place, clean, organized, efficient and helpful.

they want your personal information along with --I don't know--…read more It is making out a form to get a quote when they don't even know what you want it for.

F-I-V-E-star rating for the professional printing services provided...from idea development to…read morestock selection and postage, doesn't begin to credit Nate and the team! Emily designed and produced a STATEMENT. Ken Avery

I couldn't be more pleased with my entire experience. The quality of work and the way Emily made…read morethe entire process easy and straightforward is so impressive. The estimated turn-around time was spot-on and I was very happy with the finished project.

I loved this place! Staff was so kind and knowledgeable. I had a jacket embroidered with my new…read morelast name and I was so worried about not being able to get it right but it turned out perfect! This business is amazing I will be going back for their business!

I highly recommend Sound Reprographics of Bainbridge Island. I recently had a booklet of 100+…read morepages printed there, but had made some rookie pagination errors. Mary at Sound Repro alerted me to these errors and made a final check with me before printing, where additional glitches surfaced. As a result, when copies were finally printed and bound I received the product I had envisioned, not the version I had originally submitted for printing. Without this attention to detail on the part of SR, it would have been a costly lesson for me on how I am not a book designer. I am so glad I chose to work with the professionals at Sound Reprographics and I highly recommend their service.

Worked with Sound Reprographics on a banner for a business, the lady handling the phone call was…read morevery rude and short over the phone after being left on hold for barely over one minute. Could work on the attitude and passive-aggressive customer service approach in my opinion Mary. You are not always going to be the top priority at a bustling business (especially on the phone). I think you need to have a little more patience and kindness