I highly recommend the UPS Store on Point Fosdick for your shipping, printing and graphic design…read moredesign needs. Their customer service is top notch. I have had a mailbox at this location for years and they treat me like a VIP when I stop in there a couple of times per week. Their pricing is on par with other stores but it's their people, knowledge and location that standout most to me. Just off Point Fosdick across the street from Uptown Gig Harbor. They really are experts in the industry. Thank you Janes, Morgan, Brandon and the rest of the team at the UPS Store! We are blessed to have you all here in the Gig Harbor community.

I had an extremely disappointing experience at this UPS Store…read more I went there because my passport application had been rejected by the U.S. Passport Agency due to the passport photo being taken incorrectly. The notice specifically stated that my face was too small within the frame. Since this store took the original passport photo, I returned expecting they would acknowledge the mistake and help resolve the issue. Instead, the employee immediately became defensive. She told me they "only take the photos" and that they have nothing to do with the Passport Agency. While I understand they don't process passport applications, they are responsible for taking passport photos that meet the required specifications. At no point did anyone apologize or acknowledge that the photo had been taken incorrectly. A simple, "I'm so sorry this happened. Let's get you a new photo right away," would have completely changed the experience. Instead, the employee was dismissive throughout the interaction. When I asked whether there was anything they could do to help expedite my passport after their mistake, I was told it would cost $167 to overnight the application. She then said she "wouldn't charge" me for the replacement photo, as though that was a generous gesture, even though the original photo was unusable because it did not meet passport requirements. In the end, I simply asked them to mail my application using the prepaid envelope I had already provided. What upset me most was not the mistake itself--mistakes happen. It was the complete lack of accountability, empathy, and customer service. A sincere apology and acknowledgment that the photo had been taken incorrectly would have gone a long way. Instead, I left feeling frustrated and dismissed. I hope the store will train its employees that when a mistake occurs, showing empathy and taking ownership of the customer's experience is just as important as fixing the problem.

Trinity in the printing area is wonderful! Thank you for going above and beyond! thank youread more

Jenice and Sarah pushed my business cards to be done way in advance for an upcoming business trip…read more They were done in about 30 minutes for 200 cards. Not only was it fast, it was easy and saves me gas money not having to do multiple trips. Two thumbs way up!

We have been very happy working with Matt and Amy at Printco! They're professional and very…read morehelpful; our pieces come out looking great, and with an incredibly quick shipping turnaround. The option for shrink-wrapped bundles and an estore has made managing marketing collateral for our nine locations infinitely more efficient. It's such a pleasure doing business with them!

Such a great printing facility! My product turns out exactly as requested every time. Such a…read moreprofessional and courteous establishment. I wouldn't go anywhere else for my printing needs

Got there just before closing to just drop off a package. Refused to make eye contact and wouldn't…read morelet me in. Most unfriendly store I've been to in a long time.

Five-star service every single time. I've been using this store as my personal printing office for…read moreseveral years now, and I really appreciate the staff at this local store. They are so helpful and timely with all of my requests. As a Realtor, they print all of my property flyers to perfection. They are quick, affordable, and the owners are friendly and kind. I'm grateful to now know them by name. Thank you for caring for me and my business! Also, thanks for taking care of all of my Amazon returns.

Rich has delivered more successful projects than I can count! Over the years he always gets me what…read moreI need on time Thanks

Amazing! I recommend this small business to anyone that needs anything from business cards to car…read moredecals. On short notice, they had us come in (after normal business hours) took out order and had them ready next day! Spectacular quality and such friendly service! I can't say enough about their quality of service. We will definitely be supporting this business from now on.

Very kind man helped me! Their minimum requirement is $25 but he helped nonetheless, because I am…read morenew in the area and couldn't figure out where to go to make copies.

Highly, highly recommend! Kris and team did an incredible job helping me print programs for a…read morememorial service. They are so helpful, great service, quick turnaround, and incredible quality. Don't waste your time or money anywhere else!

I'm a personal trainer and I printed up a diet logbook for my clients. The booklet was too big for…read moremy stapler so I called Minuteman Press for help. Rob, the owner, took a look at what I needed to do and said, "I got something better for you." He spiral bound the logbooks and made them look professional! Thank you again Rob for taking this to the next level. I will absolutely come back and have my business cards done here soon. Minuteman Press is the BEST!

Wanted to make personal business cards of my own design. Had to make multiple changes, and they…read morewere very accommodating. Definitely recommend!