I was excited to try Urban Plates after looking at their menu and pictures. It's clearly super popular. When we arrived for lunch around 12:30 Wednesday there was a very long line that moved pretty slowly. Everything took a while to come out, but service was very nice and friendly. I got the chili glazed grilled tofu plate with sides of mushroom stuffing and beets & goat cheese. Everything looked good, so I was surprised how unremarkable it ended up tasting. Everything I got tasted fairly standard but somewhat plain. The tofu was kinda dry and the stuffing was on the mushy side. I also got a slice of mango tart. That was probably the most disappointing one for me. First, I was surprised how small the piece was (maybe 2.5" wide at the crust end) for $8.25. But worse, it tasted strangely sour and the mango was stringy. I don't know if it was an off day or what. But given the popularity and good reviews, I'm just really surprised overall by the food I received. I parked in the garage behind the restaurant. Validation was simple but it ended up costing $6 for a little over 2 hours. read more

Urban Plates - Mango tart - Salad Near Me - Pasadena, California

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On a Saturday 11am in Early May, my sister and I had lunch to try their special. We ordered at the cashier of chicken chimichurri with 2 sides -side salad Caesar and mash potatoes and gravy $10.95. There are plenty of tables to sit and it is self service of plates, water, utensils. The food came out fast. Everything was delicious and I got full. Nice ambiance inside. I forgot how good the food is and everything was freshly made. read more

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Garret was patient with my friend and I that were coming from out of town and couldn't decide what to get. The food was amazing and delicious. Food was very fast. read more

From the moment we walked in, the entire staff was incredibly friendly and welcoming! Highly recommend this place!!! A special shoutout to Natalie, who helped us at the register. She went above and beyond explaining how everything worked and giving us some great food recommendations. She was patient, knowledgeable, and made our first experience there so much easier and more enjoyable. The service didn't stop there either. The staff regularly checked on us, offered refills, and helped clear and clean our table throughout the meal. Everyone seemed genuinely attentive and happy to help. Great food and even better customer service. Natalie, Javi and the rest of the team definitely made an impression on us. We will absolutely be coming back! read more

This is the place to go to if you want a quick fresh meal. I had the ahi tuna salad and it was delicious. Service was pretty quick and very friendly. It's more of like chipotle style but they bring you the food. I would stop by here again. read more

Urban Plates - Seared Wild Ahi Tuna - Salad Near Me - Pasadena, California

Been coming to this location for years and always great service. Shout out to Aaron for Making my experience seamless and pleasant. :) read more

We love eating at Urban Plates--it's the closest thing to our own home cooked food, they have so many healthy choices, and Fernando was very helpful and friendly at the register. We're coming back for sure!!! read more

First time visiting, delicious food, friendly service, big, clean & spacious with plenty of indoor & outdoor seating. There's lots of choices on the menu: Burgers, sandwiches, wraps, plates, bowls, soups, desserts, kids meals & lots of gluten free options. The food is healthy & affordable with cage free chicken, grass fed steak, sustainable seafood & refillable drinks. I enjoyed the sea bass with broccoli, mash potatoes with gravy & gluten free bread. Tip: You can get the Urban plate pass for $5/month & get 20% off your order every time. It pays for itself in one visit! read more

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Ordered to go with assistance from Garrett. It was very quick and seamless with their service

Great atmosphere and great food! Love the free refills on their fruit drinks and Ashley was so kind to us! Highly recommend this place!

Arron was very friendly and the food was fairly priced. I really enjoyed the fact that most of the food was healthy. Ambiance was also surprisingly great read more

The food was amazing, fast and great customer service. It's a cute ambiance for a quick Sunday dinner.

The staff was really friendly and patient with my group. I usually love Urban Plates, and I love their Chimichurri Grass Fed Steak. However, lately it has been hit or miss for me. The cook on the steak is rarer than what I would order, and the sides would be way too salty. I really like their sides for the most part. I absolutely adore the roasted brussels sprouts and their salads. The dressing on the salad is really tasty and fresh. The mashed potatoes is loaded with butter which makes it really tasty, but it is a bit sickening after a while. The ambiance is really nice though. I love how comfy the seatings are as well, and I could honestly spend hours here eating and talking with my friends. I think I just need to visit again and see if my experience changes. read more

I love this place. Ashley was great she helped up with our order and gave use amazing service

The chimichurri steak is to die for, I recommend to get the macaroni and cheese and their carrots and beets. Ending of the meal with the mango tart is a must as well. Thank you Sara for taking care of my family and I! read more

It's been forever since we've been here, was in the area and wanted a light lunch, this is perfect! Previously service was like a cafeteria (walk down counter and choose your meal and sides) now, you place your order at the counter and then food is delivered to your table. Customer service after placing order is just okay, no follow up if you need anything for your meal. Restaurant is located on Lake Boulevard in Pasadena, street parking is available but limited with payment required, free nearby parking lot available. read more

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I had a great experience at Urban Plates thanks to Natalie! From the moment we walked in, she was welcoming, friendly, and attentive. She made sure everything was perfect, checked on us throughout our meal, and genuinely cared that we had a great dining experience. The food was fresh, delicious, and served quickly, but Natalie's outstanding customer service is what really made our visit memorable. It's rare to find someone who goes above and beyond with such a positive attitude. Thank you, Natalie, for making our visit so enjoyable. We'll definitely be back! read more

Healthy-ish, tasty, and conveniently makes you feel like you made a responsible life choice. Portions could be a bit more generous, but hey--maybe that's the point. Parking? Bring patience. It's definitely "I want to eat clean but still enjoy life" spot. Fresh & flavorful food. Spacious & clean :) Friendly staff is absolutely a plus :) read more

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Brought my friend in for an early dinner. We beat the dinner rush so plenty of tables to choose from. The employees were so helpful! Michael suggested the sesame broccolini and it was delicious! Michael also recommended the dragonfruit refresher and that hit the spot. I've had the Chimichurri chicken before and it never disappoints! My friend got the herb seasoned fries, which I've never tried before and those were great! Overall a great experience and will be coming back soon! read more

Urban Plates - Chimichurri chicken, sesame broccolini, and Rainbow Carrots & Golden Beets - Salad Near Me - Pasadena, California

Food was good and staff are very friendly. Location is also lively and spacious. Highly recommend you come here. Javier is the man and Garret was super helpful! read more

Wow. I've had better hospital cafeteria food. This was inedible after two bites. Sauces are way too sweet/salty, tasted like they were out of a Sysco jar. Rice was dry. I'll probably stick to The Stand! read more

My fav go-to! Been coming here for years. Great salads and terrific plates. Great service too. Javier, Aaron, Sheila and the entire wait staff are very responsive and welcoming. read more

Food was great!! Service exceptional!! Natalie was wonderful and very helpful!! I would definitely come back again! read more

Urban Plates - Chimmichurri steak, brussels sprouts and bread - Salad Near Me - Pasadena, California

We love this place! Our go to spot after a workout! The pineapple coconut lime juice is a must have! Shoutout to Aaron for great service! read more

Everything about this place is amazing from the food, and the service. Fernando is always so helpful, and welcoming every time we visit. Great customer service and delicious food every single time. read more

This place has changed since the pandemic; instead of ordering at each station, you order at the register. I ordered the chicken tender plate and was pleasantly surprised by the amount of salad that came as one of my sides. The chocolate chip cookie was giant and delicious. The only downside was that we validated our parking at the scanner, but it didn't work... read more

Urban Plates - Chocolate Chunk Cookie - Salad Near Me - Pasadena, California

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We're back! Food and service are always solid. Thank you Fernando and Garrett for taking care of us!

The food is good, the service is friendly. We are regulars here now. It's a pleasant environment! read more

Urban Plates - Salad Near Me - Pasadena, California

After so many years walking by Urban Plates, I finally walked in. This is one of those fast casual restaurants where you order at the counter, are given a number and they bring the food to your table. During lunch, the line can get long, but it moves fast as long as the people already know what they want. I was not one of those, so I kept waving people to go ahead of me. Once seated, the food surprisingly came out rather quickly. We ordered about 6 plates, but I only tried a few. Unfortunately, when we were ordering, we felt the pressure of people lined up behind us, so really didn't read the menu carefully. The grass fed steak is decent. Nice flavor, cooked slightly over medium and not tender, but not tough either. The brussel sprouts were drizzled w/ balsamic. I know this is a classic way to prepare it, but it covered up the taste of the sprouts. A side of Caesar's salad was piled onto a tiny plate, so with the smallest movement, things were falling everywhere. The tumeric rice that came as a side had no tumeric flavor, it was ok. The wild ahi Niçoise salad looked great, but the balsamic dressing really didn't pair well with the tuna. The chicken tenders were good, and the marble potatoes ... well, tasted like potatoes. The toasted rustic bread that came with each dish was great. Nice crisp edges with a chewy middle and a charred smoky taste. The service was very good. We constantly had people come by to check on us and clear our table. Even one of the chefs came out to greet the customers. The interior is charming in its own way, with greenery and wood accents to give it a very natural, earthy vibe. Though the dishes we ordered didn't impress us, I still might return, after I study the menu a bit more. read more

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Having lived in the area for a bit, Urban Plates is a spot I've often passed by though never tried. I know I had to stop by with a friend and check it out. She drew me to the grilled steak, which I had with their ginger rice and roasted marbled potatoes, and she had the Carribean Salad. Ordering was fairly straightforward, though it took a while even though there was no line at the time. After ordering, we got a number; utensils and water were self-serve. A staff member shortly brought us our food, and we enjoyed sitting facing traffic. (There's something about a nice breeze on a lukewarm summer night.) The first bite of grilled steak was perhaps the first disappointment, since I ordered it medium rare, and this steak was tough to chew. The rice was fairly tough, dry, and grainy, and the roasted potatoes were of a similar texture, dry and rough. (The purple was definitely a surprise though.) Her Caribbean salad? Amazing, though! It had a nice tangy dressing and was not overdressed. The medley of roasted cashews and greens also gave it a chew, and the fruits in contrast a juicy bite. Both entrees also came with buttered sourdough bread, and they were definitely on the charred side, grilled a tad beyond the sweet "just right" golden brown. All in all, I have mixed reviews. Their salads were delightful, but the steak and sides are a pass - at least for now. read more

Urban Plates - Grilled Steak, Ginger Rice, Toasted Marbled Potatoes - Salad Near Me - Pasadena, California

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I have never been so disappointed with a burger but this place made sure to lose my business for ever. It seems like the cooks don't care about their customers and they don't take pride in their food. I am so upset that I didn't go to in-out instead of trying out this place read more

Good food, perfect portions, friendly staff, very satisfying post workout meal. Great ambiance with great air conditioned dining area. Smells great in here. I want to try everything, and you get a discount if you sign up for their membership. read more

Urban Plates - Grilled Grass Fed Steak Sandwich. - Salad Near Me - Pasadena, California

Thus restaurant is so beautiful and the service is do quick! Lulu was so helpful with explaining the menu. I definitely recommend this place! read more

Since moving to Pasadena about 4 years ago, Urban Plates is our favorite and most ordered from restaurant. We have ordered holiday meals and everyday comfort food, all consistently delicious. Tonight we dined inside. At first glance it may appear to be a fast casual style eatery. However, the food tastes like you are dining out at a high end eatery. The food is always fresh. The menu is interesting and easy to find healthy, nutritious and tasty meals for vegetarians and carnivorous alike. I like the Veggie plate of sides, which I got tonight and my husband had the grass fed steak. Don't sleep on the desserts here!!! I highly recommend the hummingbird cake, and mango tarts, but they are all delicious. Portions are generous, pricing is reasonable, and staff is lovely. read more

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I came here hopeful to find a new go-to place for healthy(ish), tasty lunch fare. I ordered the Caesar salad (dressed) with Chicken. So many other better salads of better quality and taste to get for lunch (Mendocino, Oinkster) for the same price, or less, it ain't cheap here. The atmosphere, outside patio is great, and tasty Arnold Palmer helped make it a good experience. But skip the Caesar if you come. read more

Our usual family outing here! Love their banana cream pie and cookies! Shout out to Aaron

Super tasty food and great service. We were 11 people and it was easy to accommodate all of us.

Urban plates has become one of my fav restaurants! Lulu was amazing & made sure our huge order was made exactly like everyone asked! Kids love the food too & I don't have to worry about it being bad for them. Everything is organic & farm to table. Super casual & relaxed I feel at ease eating here. read more

I have always been happy with my visits to Urban Plates Pasadena. I do miss walking along the line, seeing my plate get put together, and seeing the people behind the preparation. But the food is still great, as are the servers and cashier. Lulu was very pleasant, and I appreciate her recommendations. read more

Loved our experience here - Nohemi in particular was incredibly helpful and made our visit great