HIGHLY RECOMMEND!!! Ryan was very responsive in the phone in…read morethe midst of a college computer emergency. He was able to fix my daughter's computer quickly and as a walk-in. In addition to repairing the computer, he also let her use the extra desk in his office so that she could complete & turn in her science lab on time! Ryan is a kindhearted human as well as knowledgeable in computer repairs. We're very grateful for his help!

Ryan was beyond great. He was coming back from Buffalo at…read morethe end of the day where he had been servicing a client , and still found the time to stop in and fix my computer problem. That's extra customer service. Ryan understood what was needed to link my computers like I wanted. My computers were obstinate and not networking like they should have been, but Ryan was able to solve the problem quickly and completely. I wouldn't hesitate to call him again in an instant for any other computer problem I might have.

I cleaned my computer with an electronic wipe over the weekend. I eat at my computer, so it was a…read morereal mess. It came out great, but my little pointer was nowhere to be found. I tried turning my computer off by closing it - no help. I just couldn't get it to appear again. I went to the shop this morning and they had it going in about one minute flat! Apparently, there's a button at the top of the keyboard that turns the arrow on and off...who knew? They did! Nice people, sweet dog, and they are total computer pros. Thank you!

They helped me with a tricky CPU repair for my custom PC. The clearance on some of my parts is mere…read moremillimeters but they got the job done well and everything works great. I was a very communicative customer but they were always happy to have a chat about the status of my part RMA or the work itself. If I have any hardware problems in the future I can't solve by myself, I'll be going here. Thanks guys.

Ted was very accommodating. He provided same day service and provided updates throughout the…read moreprocess, couldn't have been more helpful. He answered any question I had right away, making me very comfortable.

Fast, efficient, and professional. Highly recommended. Ted is personable and competent.read more

They built a custom PC for me, transferred info from my old PC's drive. They did an awesome job and…read morecustomer service was excellent. Thanks again!

They were fantastic. About a week ago my computer started refusing to boot from the internal drive…read more(though thankfully it still booted from a USB drive). I spent a week trying various software and hardware fixes on my own before having the sense to bring it to Microworx, where they pretty much instantly diagnosed and fixed the problem. I was impressed by how carefully and thoughtfully the technician listened to my explanation of exactly what the symptoms were, which of course might have had something to do with why he was able to repair everything so effectively. Beyond that, they left me an incredibly detailed voicemail message explaining exactly what had caused the problem and how to fix it if it ever happens again. Beyond that, when I got home I discovered that my entire computer (keyboard, screen, etc) was cleaner than I ever remember seeing it. Beyond that, the price was extremely reasonable, and less than they had led me to expect. I had a terrible experience here 20 years ago and have refused to patronize them since. Of course all of the personnel are different now, and I am so glad I finally gave them another chance. I am absolutely delighted with this place.

Stanford was wonderful to work with when we brought in my daughter's gaming computer. He…read moredemonstrated that he completely understood the issues going on with it, worked his magic and now everything works perfectly!

As someone who has toiled in the IT minefields for quite some time now, I give Stanford Escoffery…read moremajor props for being one of the best Mac Gurus in Rochester (next to Steven Rea). Stan's a real sensei when it comes to servicing Macs... and to top it off, he is a real Rastafarian. Everyone I've referred to him have turned around and referred others. He doesn't need to advertise his services! Stanford usually has a nice selection of previously enjoyed and meticulously refurbished Macs in his shop for purchase. He also has an extensive array of older parts if you need to resurrect a G5 Mac... or recover data. I highly recommend his services; which is something I rarely do.

Very rediculous！ Before coming here, I should have checked…read morethe reviews. This store doesn't want to do business. I made an appointment at 11:30 to install the dashcam, but I can't get in touch with this staff ! I waited for nearly thirty minutes, but no one showed up or replied to my message

I was inquiring about a monitor, which they have boxed. When they weren't willing to open one up to…read moresee powered up I asked if there was an equivalent model already one the floor. They pointed to one hooked up to a computer in a row desktop computers. When I asked if they could power one up they said no... these don't turn on. How can you be an electronics store With no apparent knowledge of how to turn something on??? 0 stars for service. These guys are basically stealing from Best Buy when they pick up their paycheck.

I took my computer in yesterday and got it back today. Very effeceint and courteous service…read more Pricing was great and affordable. Would highly recommend.

From the owner: We are licensed professionals with years of experience. We do computer repairs and upgrades. We…read morebuild custom desktops that fit your budget whether it be for casual web surfing or gaming. We sell brand name laptops at great prices, not used or refurbished! We can also do office makeovers, replacing all your old computers with professionally built custom desktops that outperform any brand name ones of the same price. We give you all the customer support you need for our computers for a lifetime. If your office needs a business phone system, CCTV & DVR setup, AV system, or Networking done, contact us. We do the best jobs around and have very competitive pricing. We have numerous references in the NY and NJ area.

Absolutely great experience, needed the HDMI port on my PS5 replaced, had called around multiple…read moreplaces and got told $200 and at least 2 weeks to fix, messaged American Computer Services and got a message back the same day with a much cheaper price and was told depending on when I dropped the console off it could be done same day or next day at the latest. Very fast and prompt response time and answered every question I had. Dropped my console off on a Wednesday night and had it back in my hands the next day. Worked flawlessly and they even touched up some of the thermal paste for me free of charge. Also had problems with my kids 3DS that no one else would look at or try and fix but ACS told me to bring it in and they would fix it if they could, which was a very unexpected bonus(just waiting on the parts to come in to have it fixed) Overall an incredible, simple, and easy experience and will recommend them to anyone I can for any type of console/electronic repair, am very satsified!!!

Had two computers that wouldn't start after power problem. Chose him because he had an address and…read moreanswered the phone. Dropped them off and he called two or three hours later to say they were both ready. All was working well and charged me less than $100. Definitely recommend.

I had an amazing experience at Best Buy Marketplace on March 11! Ian was very knowledgeable and…read morehelpful during my visit! Ian showed me three different products: a television, a sound bar converter as well as a car phone holder. For each product he offered options, listened to my needs and helped me select the best product for my needs. I appreciate Ian's efforts. He even carried my tv out front and helped me get it loaded up. Great job Best Buy and Sony (who Ian is also an employee of). You obviously do a great job selecting your employees!

Just went to this store to buy a pair of ear buds 4 guys standing in the back doing nothing asked…read morethem if they can get a pair of ear buds out of the case they said go up front and get them great customer service great employees they have here I'll go elsewhere

I brought my PC in for an evaluation because I felt I was installing an M.2 SSD wrong. The guys at…read moreLytespeed did not make me feel incompetent at all. And assured if anything is wrong they can find it. They did fix the problem after a slight delay. And they offered a nice military discount. My computer is now running at in its best shape with a new NVME M.2. However the price for the M.2 was 50$ more expensive through Lytespeed, as opposed to buying it myself off amazon. This was my first build and the professionals at Lytespeed Computers are incredibly friendly and willing to work for the results you wanted.

I was looking for an obscure AC adapter for my Dell. Bestbuy didn't have one and neither did…read moreStaples. I went to Lytespeed because they told me they stocked a generic adapter. Unfortunately, that one did not work, so they checked what AC adapters they happened to have for their own use, and sold me one of their own. If that's not going the extra mile, I don't know what is! Thank you, Dave and team!