1. Upgrade Repair

0

Walnut Creek, CA

Cancel

Open app

Search

Services - Upgrade Repair

Cloud services

Data recovery

Upgrade Repair Photos

You might also consider

Recommended Reviews - Upgrade Repair

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Dyan Y.
31
169
18

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Robert G.

Robert G.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of C. C.
0
54
0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Steve X.
102
27
6

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of L R.
5
17
1

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Needed my battery replaced. Reasonably priced compared to competitors in the area, timely, and good communication through out the process.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Labor is a flat rate fee of $150 plus the price of the part. Wow, it is best to buy a new one. Isn't it?

Business owner information

Photo of Robert G.

Robert G.

Helpful 1
Thanks 0
Love this 1
Oh no 0

9 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of DAVID F.
18
67
58

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Derek T.
13
301
155

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Mike W.
18
60
1

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Robert has taken such great care of my phone, MacBook n iPad so that I can sleep soundly at night. Thanks

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of P E.
0
4
0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

All concerns sorted out; Robert was fair and responsive. No question who I'll be calling should my Mac kingdom need the doctor again.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Upgrade Repair

A happy customer Should I install Dropbox to share documents with my children or something else ?…

Yes Dropbox works great for sharing files up to 2GB with a free account! Paid Accounts can share much more.

Don’t See Your Question? Ask Away!

Review Highlights - Upgrade Repair

“Do NOT call Apple or anyone else, if you have data that you care about have Robert come and teach you in person.”

Mentioned in 29 reviews

Read more highlights

You might also consider

AvidWorks Technology - Reolink dome camera installed by AvidWorks Technology technician.

AvidWorks Technology

(104 reviews)

We moved to a new place and were looking to upgrade to newer security cameras. I reached out to a…read morefew different smart home installers, and there were a lot of them that just didn't install cameras, let alone the specific brand that I had purchased. Of all the shops that responded to my inquiry, Lorena's was the most specific - this shop clearly has a lot of experience, and she immediately inquired about the specific model I had and pointed me to a gallery of all their installs with my specific camera. Scheduling was a bit tricky over the holidays, but Lorena and Will were very flexible in working with me to find the right time. They first came out for a visual walk around to plan out the install. They helped me determine the optimum angles and placement, power sources, and strength of connetivity. I really appreciated the expertise they brought. I had also purchased more cameras than they felt was necessary, and they made recommendations that not only saved me money, but also ones that would give us the best use of the security cameras. On the day of the install, they spent pretty much the entire day here - their work was extremely detailed and none of it was rushed. Will and Lorena were extremely patient with all my questions, and took their time helping me set up the camera in the app as well as making a ton of minor adjustments until I was happy with the placement. It was also during this whole time that I realized how knowledgeable they are about all sorts of smart home systems - smart lights, cameras, security systems - chances are they have worked on any of the brands you are thinking of. All in all, super happy with their work. Lorena and Will are great people to work with, very knowledgeable, and will do above and beyond to make sure you are happy with their work. If you are thinking about getting any sort of smart home system or component installed, don't hesitate to give them a call.

AvidWorks Technology installed 5 Ring cameras and 1 Ring Video Doorbell at my home. The project was…read morecompleted on time and on budget, exactly as promised. Their team showed excellent knowledge and installation skills, making the whole process smooth and professional. The equipment works flawlessly, and their attention to detail is impressive. I highly recommend AvidWorks Technology to anyone considering a home security project. They delivered excellent service, and I'll gladly use them again in the future.

Full Spectrum Technology Group - Custom Lighting Project at a local food spot we love

Full Spectrum Technology Group

(41 reviews)

Full Spectrum Technology Group has been an absolute pleasure to work with!…read more I reached out to request a quote for my new home, and within just a few hours, a representative contacted me and scheduled an appointment for the very next day. The entire process was incredibly smooth, and I received my proposal much faster than I expected. What impressed me most was the professionalism, knowledge, and genuine attention to detail. My representative took the time to understand exactly what I was looking for and even recommended solutions and features I hadn't considered. It was clear that he wasn't just trying to sell me something, but genuinely wanted to help me make the best decisions for my home. I received proposals from three other companies, and Full Spectrum Technology Group stood out by far. The other companies took significantly longer to respond and didn't demonstrate the same level of expertise or attention to my needs. I highly recommend Full Spectrum Technology Group to anyone looking for a knowledgeable, professional, and responsive team. They've definitely earned my trust!

We have a big complicated AV system we asked if they could take over and help us fix as the…read moreinternet was not working. They came by and looked and told us it was a bigger problem they could not fix and would send us a quote. The quote included several pieces of equipment that were priced 2-5x retail. FSTG-DREAM-PRO 10G Cloud Gateway with 100+ UniFi device / 1,000+ client support and 3.5 Gbps IPS routing. was quoted as $999.99 when it retails for $379 FSTG 10Gbps SFP+ Direct Attach Cable (1meter) was quoted at $29.99 when it retails for $15 OvrC Pro Lifetime License + Hub, non-locking barrel connector power connection type was quoted as $999.99 when it retails for to $199 *note this is only available to authorized AV dealers but a 5x mark up is insane I asked why and was told it was small business markup and was told quote "It includes sourcing, shipping, platform fees, payment processing fees and more that our clients may not originally consider. The raised price also covers our regular remote network maintenance, ensuring your network continuously runs at peak performance following the conclusion of the project. A large portion of business model is our post-install support and efforts to create peace of mind for our clientele regarding our systems." However on that quote was also a $70/mo service plan that was supposed to cover the aforementioned post-install support. I asked about the double charge for support and asked if I could bring my own equipment and they ignored my email So this company is SUPER SHADY and please review your quotes and google any equipment that they tell you that you need because 1. you probably don't need it (we ended up fixing the internet ourselves) and 2. they are probably overcharging you. Just run the quote through Claude or ChatGPT and ask if there's anything concerning in it. It will do all the research for you.

Visual Sound Solutions

Visual Sound Solutions

(9 reviews)

When we remodeled our house in 2 phases we wanted to upgrade our A/V and wifi across our entire…read morehouse. Alex and his team were flexible and incredibly knowledgeable with A/V systems and with Sonos especially which was extremely valuable as that is ultimately what we opted for. In phase 1 of our remodel, the VSS team helped us update our wifi and establish Sonos across our 2 most populated rooms and our back patio. (Their flexibility and patience shined here as they did not push to expand into additional rooms yet because they knew we were planning a Phase 2 remodel) Because they did such a stellar job on the Phase 1 and because they were so professional, fast and flexible we reached out and asked them to add Sonos speakers across the entire house, plus 1 Sonos "Move" so we'd have another outdoor speaker we could place wherever we wanted in the back or front yard when entertaining guests. VSS gets 5+ stars from me because additionally as part of Phase 2 they also identified and FIXED a deficiency in the wifi setup that was mainly due to a wifi service upgrade after they had completed Phase 1. This improvement to the wifi was incredibly timely given my 3 kids were (still are) all home doing distance learning because of Covid-19. If you have A/V needs, these guys are the best. I highly recommend them and they have secured a lifetime customer in me for the high quality of their work, professionalism and customer service. Big thanks to Alex for his patience to work with us through both Phase 1 & 2 remodels, and special thanks to Andrew & Rob on the wifi fix during Phase 2. You guys are the best, THANK YOU!!

Alex installed our A/V/wifi system four years ago when we remodeled our home. We hadn't really…read moregiven much thought to it, so he explained different systems at various price points. As many reviews mention, Alex carefully listened to our current usage, suggested new technology and adjusted his proposal accordingly. His install was clean, on time and comprehensive. A/V system was impressive. Cut to four years later, we noticed that our exterior wifi was running slow. Sent an email to Alex and he immediately responded. His trouble shooting solved the problem. This level of service sets a high bar.

Upgrade Repair - itservices - Updated October 2026

Loading...
Loading...
Loading...