An update to my previous review of Zeta Computers…read more.. When I first reviewed Zeta and Tim - I said that I had hoped to never see him again because that would obviously mean that I was having phone problems... Well, as fate would have it, I have seen Tim again, however it was for my wife's phone. Same comments as before super responsive, great service, quick repairs and in both cases, we were back on our phones within the hour - swiping left, right, up, down and selfies all around town! But seriously, as much as we rely on our iphones for work and personal life, it is critical to receive such great service. Zeta is highly recommended!

My iPhone 5 is my world. I use it for everyday use and for travel. GPS Navigation via my iPhone is…read morealways a must when I go anywhere I don't know. Imagine to my surprise when my iPhone started to not charge overnight and had to meander around New Mexico on a recent October 2016 without any assistance whatsoever. I felt lost without my iPhone to guide me. Asking for verbal directions wasn't going to help much. After getting back to Honolulu without incident, I went back to Zeta computers here in Chinatown and was amazed at the speed and effectiveness that the service was. I came to Zeta computers once before to an inflated battery peaking out from my iPhone sometime last year (2015 or this year 2016). I don't remember. While that was a distance memory, I returned here for a second time, since I remembered that they do good work here. While I had gone to the Apple Store at Kahala Mall the night before and they couldn't do anything for me - other than giving me the doomsday scenario of getting a replacement phone and losing all my data, I couldn't bear to lose all of my photos and already written reviews on Yelp on my Notes app (but not posted). I'm glad things didn't work out with the Apple Store, since I would probably have to send the unit to the back of the store or to the mainland to fix it. The risk of losing my data was too important, since I didn't back it up before my iPhone officially died while I was in New Mexico. The overall experience here at Zeta computers was great the second time around. While I could have waited for my iPhone to be fixed in a few hours after dropping it off on a Tuesday around lunch time, I needed to get back to the office and told them I could get it the next day after work (Wednesday). I was glad to have gotten my iPhone back, so I can get my life back on track. I arrived here at Zeta Computers here in Chinatown, Hawaii 96813. They are a small business that's located in Chinatown's Cultural Plaza. When I first came here, it was hard to find this place, but give them a call to make sure where they are location. If you are in the Chinese Cultural Plaza and found the statue of the lady within the fenced enclosure, follow the alley way and there will be a couple of doors that will lead you to Zeta computers. There is a sign above the door and you will need to press the button to let you in. Zeta computers is convienetly located at 100 North Beretania Street in Honolulu. They accept major credit cards, which is always a good thing, as well as cash. Parking can be a bit of a problem while in Chinatown, so best bet would be to use the parking garage connected to the cultural plaza or find street parking nearby. Either way works. If you are like me, many bus routes come through Chinatown or come close to it. Choose the right route that best serves you and get here for your iPhone or mobile phone repair needs. I'm grateful that the repair was fast and effective. I didn't lose any data or photos during the time it was being serviced here at Zeta computers and the price was quite reasonable, especially when you're without a phone for about 4 days and needing it back badly to function normally again. Oh, the sign of the times these days. Lol. The service here was phenomenal. Tim was awesome and he provided fast and friendly service. He notified me that the port was damaged and it wasn't emitting enough power to the rest of the phone. The guy at Apple said something else and that kind of made me angry that he was generalizing stuff and not giving me a straight answer. Thanks to Tim for diagnosing the problem almost instantly and I actually mentioned Pokemon Go and he acknowledged that 3rd party lighting cables and portable chargers are partly to blame for the bad ports for the iPhone. Needless to say, I am happy that everything turned out the way it should be and happy that the price was very nice. $65 for the port replacement + taxes was very reasonable, versus what Apple had recommended to me. 5.0 stars all around. Yah baby! Support local! A++

Jimmy is so awesome. So responsive, timely, above and beyond customer service. Excellent customer…read moreservice. I'd highly recommend him and will definitely be sharing his business via coconut wireless. Security and camera needs call this Guy now.

Jimmy was the guy that installed our ring doorbell and did the wiring. He did a great job. My…read morehusband and I had been trying to catch this person harassing us in our building but could not. After Jimmy installed our Ring Video Doorbell on Sunday we caught the person kicking our door a few days later, Friday. We were so happy and even our property manager was more excited than us. Now were have the police involved. I would highly recommend Jimmy to do your home security. He does a great job and clean up all the mess from drilling holes in the wall. Great customer service and very happy customers.

So excellent that I feel like I'm in shock right now. Suzan helped me immediately with a pitiful…read morelaptop that has been torturing me for months. She and Henry both treated me with the greatest of kindness and never acted like my problem was too small for their services. I can't recommend their services highly enough. I will never go anywhere else for computer help.

I've worked with Henry at cyber zone for a few years now and his knowledge and customer service…read morecannot be beat. He has a lot of experience and was able to help me with some pretty old-school database problems as well as keep our network running and most recently helped restore my computer after a very nasty virus got a hold of it. He's very responsive and A pleasure to work with. Thank you cyber zone!

I had lost my 29 years of Genealogy when an electrical breaker was "toggled" when it shouldn't have…read morebeen. I was at the point of accepting that I would never get the info back (I'm 86 years old - not too many sunrises and sunsets left); and I cried. The genealogy contained detailed info on 1542 different people in "my family", and the genealoogy was supposed to have gone to a favorite niece that was very interested in maintaining and continuing the genealogy. With a little help from "the Guy upstairs" I found Bobby. That was a miracle. He worked his magic on my system(s) on my computer at my home. After some "chanting and praying" (by myself); Bobby asked me to come to the computer to view what he had done. He had fixed things so well, that all that remained for me to do was some tweaking. Enough said; Bobby is cordial, professional, highly skilled and super friendly; and......very, very reasonable. I think he (with the help of "the Guy upstairs"), can resolve any computer application and info recovery problems of his customers. Hope that you are one of those.

I wanted to give a shout out to Noel for going the extra mile and then some to help me during an…read moreunexpected crisis when my IMac crashed and died recently. I was impressed with his degree of professionalism, knowledge and understanding. He took the time to explain everything and was so understanding during the process of removing the hard drive and transferring the data onto a new 4T hard drive I bought. When that hard drive failed, which was shocking, he saved the day by going the extra mile with a fabulous timely solution that was so timely !!!! I highly recommend him to anyone who has a problem. You're in great hands with him. I have enthusiastically referred him to my clients and friends! Exceptional service!

I worked with Chris and Jun from Success Solutions to set up the hardware and back-end for our…read moreNextiva Internet Phone system. Everything went smoothly and we are now currently up and running. Jun was very responsive and was able to troubleshoot all of our issues, including complicated interactions with the phone company. Highly recommended!

Really hard to beat all the advantages of using Success Solutions…read more 1) communicated quickly and completely with great response times 2) Gave accurate estimate of time it would take for repair 3) $50 diag fee is removed from cost of repair if you decide to get it done 4) They pickup and deliver the equipment back to your location Can't recommend these guys enough! You can't go wrong with 'em

Nick was awesome when he installed my tv mount in the backyard. He was very professional and…read morehelpful. He made recommendations as to where to mount so viewers can see the tv from all angles without straining their neck, which I took. I highly recommend his service if you want the job done right!

Wayne has saved the day for my business more than once. Everything we do operates around our…read morecomputers. There's just no way around it. Wayne has been available for me when we were at desperate times with our computers. They were not responding correctly, we were up against a serious deadlines that meant thousands of $$$$ for my company. Wayne was able to remote in and fix the problems helping us divert a major crisis. HE has also madehouse call to handle in house issue and help us stay save with back ups and safety measures. He has also repaired a damaged Laptop at a fraction of the cost that we were quoted by the manufacturer. In fact the manufacturer was going to charge us $500 to LOOK at it with NO PROMISES of fixing it. Wayne quoted us half the price and also wasn't going to charge us if he could fix it. BTW he fixed it!!! Thanks Wayne you have been a lifesaver to us.

Wayne analyzed my computer issue right away and knew exactly what to do, ending days of frustration…read morefor me. . . Great Job! I am happy to refer anyone who needs computer expertise to Wayne - he's easy to work with and knows what he is doing. Thanks Wayne!