I had 2 external hard drives that crashed. These held years and years worth of priceless photos!!!…read more Jose was did a diagnostic on both, and was honest that he could salvage one and not the other. He was also straight forward about the price and time it would take. Needless to say, we happily have access to hundreds of lost photos. Also, there was a Yelp deal, so we paid a remarkable price for his service. Even without the deal, it was the best quote I had. Just a heads up that retrieving a crashed hard drive will take time. Silly me thought it would take a few days.

I've dealt with a lot of compter repair people, in fact owned my own business years ago doing…read moreexactly that. Jose is one of the most honest peoplenin the business I have met. He actually talked me out of using his services, as the money spent would be close to a new tower unit price, and as he put it, "it would still be a 3yr old machine". Honesty at his own expense. Future business, for sure.

So excellent that I feel like I'm in shock right now. Suzan helped me immediately with a pitiful…read morelaptop that has been torturing me for months. She and Henry both treated me with the greatest of kindness and never acted like my problem was too small for their services. I can't recommend their services highly enough. I will never go anywhere else for computer help.

I've worked with Henry at cyber zone for a few years now and his knowledge and customer service…read morecannot be beat. He has a lot of experience and was able to help me with some pretty old-school database problems as well as keep our network running and most recently helped restore my computer after a very nasty virus got a hold of it. He's very responsive and A pleasure to work with. Thank you cyber zone!

Jimmy is so awesome. So responsive, timely, above and beyond customer service. Excellent customer…read moreservice. I'd highly recommend him and will definitely be sharing his business via coconut wireless. Security and camera needs call this Guy now.

Jimmy was the guy that installed our ring doorbell and did the wiring. He did a great job. My…read morehusband and I had been trying to catch this person harassing us in our building but could not. After Jimmy installed our Ring Video Doorbell on Sunday we caught the person kicking our door a few days later, Friday. We were so happy and even our property manager was more excited than us. Now were have the police involved. I would highly recommend Jimmy to do your home security. He does a great job and clean up all the mess from drilling holes in the wall. Great customer service and very happy customers.

After locating Security Innovation Hawaii on yelp, I immediately got a response from Bradley…read more Bradley had great communication throughout my project. We spoke over the phone regarding what I initially wanted and he even provided his expertise/opinion. On the day of the project, Bradley and RJ showed up on time and even informed me that they were on their way. My project included installation of a switchboard and hard wiring two rooms with ethernet ports. Bradley and RJ ran wire on the external part of my house ensuring it's stability and secureness. I had one room upstairs and one room downstairs. Before they left, they insured the system is up and running and that the area was cleaned up before leaving. I highly recommend Security Innovations Hawaii for all your electronic needs. I plan on utilizing them to finish the remaining rooms in my home.

I worked with Brad to replace an old security camera system. He was prompt and efficient,…read morereplacing all the old cameras and the video monitoring system. He was very helpful going around with me and adjusting each camera one by one and tutoring me on the new software for the monitoring system. I would highly recommend him for anyone having security camera issues.

An update to my previous review of Zeta Computers…read more.. When I first reviewed Zeta and Tim - I said that I had hoped to never see him again because that would obviously mean that I was having phone problems... Well, as fate would have it, I have seen Tim again, however it was for my wife's phone. Same comments as before super responsive, great service, quick repairs and in both cases, we were back on our phones within the hour - swiping left, right, up, down and selfies all around town! But seriously, as much as we rely on our iphones for work and personal life, it is critical to receive such great service. Zeta is highly recommended!

My iPhone 5 is my world. I use it for everyday use and for travel. GPS Navigation via my iPhone is…read morealways a must when I go anywhere I don't know. Imagine to my surprise when my iPhone started to not charge overnight and had to meander around New Mexico on a recent October 2016 without any assistance whatsoever. I felt lost without my iPhone to guide me. Asking for verbal directions wasn't going to help much. After getting back to Honolulu without incident, I went back to Zeta computers here in Chinatown and was amazed at the speed and effectiveness that the service was. I came to Zeta computers once before to an inflated battery peaking out from my iPhone sometime last year (2015 or this year 2016). I don't remember. While that was a distance memory, I returned here for a second time, since I remembered that they do good work here. While I had gone to the Apple Store at Kahala Mall the night before and they couldn't do anything for me - other than giving me the doomsday scenario of getting a replacement phone and losing all my data, I couldn't bear to lose all of my photos and already written reviews on Yelp on my Notes app (but not posted). I'm glad things didn't work out with the Apple Store, since I would probably have to send the unit to the back of the store or to the mainland to fix it. The risk of losing my data was too important, since I didn't back it up before my iPhone officially died while I was in New Mexico. The overall experience here at Zeta computers was great the second time around. While I could have waited for my iPhone to be fixed in a few hours after dropping it off on a Tuesday around lunch time, I needed to get back to the office and told them I could get it the next day after work (Wednesday). I was glad to have gotten my iPhone back, so I can get my life back on track. I arrived here at Zeta Computers here in Chinatown, Hawaii 96813. They are a small business that's located in Chinatown's Cultural Plaza. When I first came here, it was hard to find this place, but give them a call to make sure where they are location. If you are in the Chinese Cultural Plaza and found the statue of the lady within the fenced enclosure, follow the alley way and there will be a couple of doors that will lead you to Zeta computers. There is a sign above the door and you will need to press the button to let you in. Zeta computers is convienetly located at 100 North Beretania Street in Honolulu. They accept major credit cards, which is always a good thing, as well as cash. Parking can be a bit of a problem while in Chinatown, so best bet would be to use the parking garage connected to the cultural plaza or find street parking nearby. Either way works. If you are like me, many bus routes come through Chinatown or come close to it. Choose the right route that best serves you and get here for your iPhone or mobile phone repair needs. I'm grateful that the repair was fast and effective. I didn't lose any data or photos during the time it was being serviced here at Zeta computers and the price was quite reasonable, especially when you're without a phone for about 4 days and needing it back badly to function normally again. Oh, the sign of the times these days. Lol. The service here was phenomenal. Tim was awesome and he provided fast and friendly service. He notified me that the port was damaged and it wasn't emitting enough power to the rest of the phone. The guy at Apple said something else and that kind of made me angry that he was generalizing stuff and not giving me a straight answer. Thanks to Tim for diagnosing the problem almost instantly and I actually mentioned Pokemon Go and he acknowledged that 3rd party lighting cables and portable chargers are partly to blame for the bad ports for the iPhone. Needless to say, I am happy that everything turned out the way it should be and happy that the price was very nice. $65 for the port replacement + taxes was very reasonable, versus what Apple had recommended to me. 5.0 stars all around. Yah baby! Support local! A++

Dave is efficient, reliable, friendly and does good work He makes sure to understand what your…read morevision and wishes are then does the job quickly and it's done according to your plan but will bounce things off of you to make sure you understand how things will work

Because my work I was unable to be home to install a ring floodlight cam I bought from ring.com…read moreReplacing an existing flood light basically replacing a light fixture. As normal I go through Yelp to look for a contractor. The owner David replied back Yelp, if everything straight forward it would be $600 and install and set up the phone. I did my research before I contacted anyone it will take roughly 15 minutes to install a floodlight cam from Ring The price $600 was over exaggerating. I really don't want to leave bad reviews but I think this is a bad experience taking advantage of people money. I got the job done with a honest electrician that I found on yelp for $80 which save me $520. Bottom line is do your research first before you contact any business.

Had to call to get better directions but was happy once they gave me specific directions. Since…read moreLamination House is closed, was glad they had my lamination luggage tags.

Every time we have requested service, they have been 100% responses and have gone far above and…read morebeyond our expectations! The value to the investment is just incredible. The quality of service and friendliness of the staff along with responsiveness make them a perfect choice! You can thank me in advance for referring them to you you'll be thinking me later!

Several technicians tried to fix my new key pad problem, and finally Wendell showed up and in no…read moretime fixed the problem and we are so pleased. He is very knowledgeable and very professional. He addressed all questions and throughly answered all questions . Awesome technician! It was worth the wait for Wendell .

Well they've been very responsive to when I need an issue fixed or an upgrade on systems. Just put…read morein a more modern system my other one was 15 or so years old as well as a new outdoor camera systems. Being it's 2025 there's convenient phone apps for both so you can access to monitor or change things from anywhere. The tech I've always used and ask for is Wendell. Not only technically competent but treats his customers as he would a friend. He's available even off site to help or answer questions. Outstanding young man!