I've reviewed before but need to do it again. Korey is truly the best. I was having router issues. He was available to come out right away and spent time diagnosing the problem all the while answering questions and providing education on how things worked. He also helped me to manage my small business website and gave me tips on presentation! All around knowledgeable, patient, courteous and awesome! read more

Excellent service at a very affordable price! You will not be disappointed. The work was done in my home so it was very convenient.

Second review, as the quality of service is outstanding. My GPU died along with a few software issues that I wasn't comfortable fixing on my own. Korey responded quickly and got my desktop up and running again. The value of the work is incredible--I expected to pay an arm and a leg, but it genuinely feels like I received more than I could have asked for. My computer came back not only running at 100%, but also cleaned thoroughly from top to bottom. read more

My motherboard and a few things broke in my PC that I built 4 years ago. I didn't have the time to replace or do a rebuild myself so I got in touch with Korey from Nacron Productions to do a PC rebuild. Our first interaction was very helpful and he got me quoted pretty decently and had a set price for the rebuild. From there, he helped me order the right parts and took me step by step to doing a PC rebuild to make sure everything works and none of my data was lost. The parts came in and Korey came and picked all the parts up and began the rebuild, taking me step by step through the process. Communication was Excellent and he sent photos of the assembly. Korey did an awesome job with this rebuild, entire setup was clean, cables were very organised, and he gave me specs and even offered advice on how to make the rebuild more efficient. He delivered the PC back to my house and the rest was history. Highly recommend Korey for all your PC needs. He really knows his stuff. read more

Nacron Productions - PC Build - IT Services & Computer Repair Near Me

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Korey is my computer repair guy! When the kids break their electronics, I can count on Korey to fix it. read more

Pricing is very competitive, Korey is very responsive, answers all questions and is very knowledgeable. End product was also very good. Would recommend him to everyone. read more

A pleasure working with Korey. He's very generous with his knowledge and works FAST. He's my new "go to" guy for and computer problems.

Fast in-home service. Knowledgeable and patient. Very fair pricing. Recommended to me by a high-end IT consultant, and I have been very well served. read more

All I can say is Korey got the job done quick and efficiently. We were having trouble accessing our database and was in search of an IT that was not only reasonable in pricing, but also had 5 star reviews on Yelp. Lucky for us Korey fit all the requirements that we were looking for. He arrived and took a look at our computer system and he instantly knew what the issue was. He not only resolved the network issue but also programmed my mom's doorbell that was controlled by an app. Thank you Korey for your help and we will surely contact you in the future for any problems that may occur. read more

Apprehension changed to extreme satisfaction...Korey was knowledgeable and reassuring throughout the entire experience.

I can't say enough about Korey and the service he provided me this year. I'm so pleased with the results! He even managed to rescue the data from an old external hard drive which I thought was a lost cause. Korey is extremely knowledgeable, friendly, accommodating and I found his rates to be very reasonable. Look no further! read more

Just a shout out to Korey at Nacron Productions, He helped me with a data transfer from my old mac mini to a new mac mini. Very professional and resolved all issues. I would recommend him for all computer needs read more

A couple years ago I bought a Lenovo laptop from Best Buy. Recently it was running slow and I wanted a tune up. Best Buy was booked up for 4+ days. So I looked on Yelp and Korey was quick to respond. What set him apart from the rest is he picked up and delivered my laptop. He is super knowledgeable and explained everything to me. He also works on Apple products. Within 24 hours my laptop was tuned up and back home. Soon convenient! His prices are fair too. I definitely recommend Korey at Nacron. read more

Nacron Productions - Fast laptop tuneup, pickup and delivery included! - IT Services & Computer Repair Near Me

Response time: 9 hours Response Rate: 100% Or so it says on the main business page but my brief experience with Nacron Productions before it has even begun has been underwhelming and does not live up to the claims that drew my attention in the first place. Long story short; our primary printer we use for business stopped working and we found just a handful of printer repair companies via Yelp on Oahu and Nacron was first choice because of its stellar reviews. Called a little after their listed opening time of 9am to book. No answer. No problem. People are busy. Left message with a call back number. Waited. Then waited some more. Sent a quote request via Yelp. Still nothing. I did get a response from another company, though, that asked what printer model I had then quickly remembered that they don't repair printers...(???). Second call around noon, then a third around 3pm. No answer and straight to voicemail(again). Second voice message left with hope still left that I may still get a call back before the end of the business day. Still nothing. Now here I am writing this at 8pm in the evening. Definitely not within the 9 hour response time, and definitely a 0% response rate. Despite not having any actual work or service done by Nacron to actually be able to review here, hopefully this initial review of my experience so far, which has been less than stellar, will make the next hopeful/potential customer better prepared for a sore lack of response, if any, especially if it is to find a solution for an urgent computer equipment situation such as in a home office or an actual business. As they say, time is money, right? 9 hours to get some sort of reply I can live with it. 0% response, no. I can only hope that this is a one off fluke in Nacron Productions service quality standards(I understand things happen but sheesh, don't you WANT business...?), but the generous 2 star review will have to stay for now. Moving on to a business that will actually answer their phone... read more

Korey is just absolutely awesome. He responds right away and has always been able to resolve the issues that we've had with our computers, routers, and laptop. read more

With the approach of Microsoft end of support for Windows 10, and my computer not meeting the requirements for Windows 11, I turned to Nacron Productions to convert my computer to a Linux OS. I am very pleased with the Windows 10 to Linux conversion. I highly recommend Nacron Productions. Very reasonable pricing. read more

My son's computer was randomly resetting and then it stopped turning on at all. Nacron Productions was one of the businesses that responded to my query and I decided to go with them. From the start, I had a good feeling from Korey's first message to me. I appreciated that he came to pick up my computer from my workplace in Kapolei, and once it was done, dropped it off at my home. All throughout the process, Korey kept me updated via text. I'm not a techie person but he explained things to me in a way that was easy for me to understand. I felt like the price I paid was also reasonable! The impression that I get is that Nacron Productions is reliable, efficient, and trustworthy and that's exactly what I need. I am most definitely keeping their contact info--it's reassuring to know who I can turn to when I need help. Thank you, Korey and Nacron Productions! read more

No bs or run around. Korey is very knowledgeable and quick to respond. The value for his services is definitely there. I'm going to request his services again. A+ read more

First off, Apologies to Korey Wong, for taking too long to share this review( great service a couple years ago-finally got Yelp app lol) I highly recommend Nacron Productions! Korey was extremely helpful with his work on our Mac home computer. He articulates very well, especially with a newbie like me! He solved several issues we had, and completed his excellent work in a timely manner. 5 star service, for sure! read more

The only vendor to offer a quote over messaging and not needing to specifically bring in the laptop for an upgrade... quick service, extremely knowledgeable and top notch workmanship... highest recommendations!! read more

I got all this from Korey plus pickup and delivery for $89.99 plus parts! A great deal! WORK COMPLETED - Inspected system, USB 2 front ports that were deemed "non functional" by H Power was actually unplugged from motherboard - Pulled SSD and attempted to recover data, not mounting - Installed new SSD into system and started to install Windows 10 - Old SSD eventually mounted. Was able to pull full image of SSD - Pulled new SSD and wrote image to new SSD - Booted to new SSD - Repaired Windows - Updated Windows - Stress tested system, all tests passed - Disassembled system - Deep cleaned caked on dust from fans - Cleaned salt deposits on case near fan exhaust - Cleaned and reapplied thermal paste on CPU - Changed fan to plug into motherboard instead of using molex split - Cleaned interior and exterior of case Korey kept me to date with texts, asking me questions when needed. Very friendly and thorough and took the time to show that he really valued my business. I recommend everyone to come to Korey for all of their computer needs. I will be going back for sure! read more

Updated: Contacted Korey about options for a new or upgraded desktop computer. He was very prompt to answer my initial message. We exchanged several messages as Korey relayed info and costs. He was knowledgeable, professional and courteous each time. Thank you Korey for trying to help me. With my low budget, I understand the end results weren't possible. Would definitely turn to Korey involving my computer needs. read more

My printer stopped working and I was pretty panicked. Korey came to my house to pick it up, and returned it the next day! He also kept me updated which I appreciated. It was so simple, easy, and at an affordable price point. I will always contact this company for future printer repair needs. Mahalo! read more

Several months ago, my wife's laptop stopped working. It wouldn't wake up/start up, wouldn't hold a charge, etc. We took it to Apple and they said it was likely a motherboard issue and that it would cost around $500 to send it away for repair. We figured it wasn't worth it and declined. Since then, the laptop has been sitting in the living room, being utilized as a very expensive paper weight. Fast forward to the present, when on a whim, I decided to look up computer repair businesses to get a second opinion on the laptop. My search turned up Nacron Productions. Korey diagnosed it as being a battery issue, found that there was a recent recall on the battery, suggested I take the laptop to Apple to have it replaced (free), and dropped the laptop off at my house! Korey was great - communicated promptly, helpful and knowledgeable. I found Nacron Productions to be professional and reasonably priced, and would recommend them to anyone needing computer services. read more

I needed to get my PS4 fixed. It wasn't accepting discs and making a weird noise. Korey was able to meet up and assist me. When it was finished, he made it very easy to meet up and get my PS4 in a timely manner. Highly recommend his services! read more

Worked with Korey to get my MacBook fixed. He gave me the best case option and the worse case. We started with just the screen but it was also the motherboard. I'm not surprised because the device wasn't new and I know the person who had it before me didn't take care of it well. Now it functions great nd I should get allot more year out of it read more

My laptop one day was stuck in BIOS mode and nothing I could do would reset it for me. I sent a request for a few quotes and though Korey's pricing was pretty reasonable. It was also free delivery and pickup which made it so much easier for me. The same day I inquired about getting my laptop fixed, Korey was able to meet me a couple hours later at my parents house near my work. He let me know there may be an issue with the hard drive and was very thorough at explaining what he was going to do. He also let me know he wasn't sure if he could recover all my documents. The next day he texts me that it is indeed the hard drive and I could choose between two that he had on-hand. I opted for the hard drive that was a little quicker. The next morning rolls along again and I already have my laptop back in my posession. Korey drove out to Ewa Beach where I lived and explained everything he did to get it up and running. He was able to recover all my files which was so helpful and recommended a cloud backup service for me to use. I got my laptop back two days later and didn't have to worry about dropping off or picking up. It made my life so much easier! I thought it was really fairly priced and Korey was very communicative throughout the process. Thank you! read more

I bought a new network router but then realized I had no idea how to set it up. Cory spent lots of time and much tutoring to install and teach me how to use it. At around the same time, my husband's laptop died. Cory did all the transfer of files and contact info that made the transition seamless. (Like magic!) He gave me the old hard drive on a small stick in case we ever needed access to the data in the future. Great professional service. read more

Very good at getting back to me and answering all my questions thoroughly. Very excited to work with him and feel confident that he will do an awesome job fixing my computer! read more

I had a laptop that was overheating and shutting down randomly. Corey performed cleaning, reapplication of the thermal paste, and several hours of stress tests to confirm the repair had worked. It did, and my laptop has been operating consistently through several sessions since with no issues. It's also been much quieter, and he took the time to adjust the thermal profile so the laptop would do a better job of managing its own heat moving forward. Corey demonstrated expert knowledge of computer repair through our conversations about the progress of my laptop. On top of all that, he only charged about 96 dollars, personally picked up and dropped off my computer, and the entire job was done inside of 30 hours (1400 pickup to 1900 dropoff the next day). read more

Korey was prompt in replying and contacted me to explain what he could offer and recommendations based on my needs. He took extra care and time which made me very comfortable. Kept me informed and arrived on time; explained everything and additional details I did not know about. What an absolutely kind and personable young man to do business with. The cost was very reasonable and competitive. I also learned a lot as I am a senior and not tech savvy. I am trusting him for future computer advice and help if needed which he can do remotely . Highly recommend him! Reliable, quality and value! read more

So, I got Korey to upgrade 2 separate laptops in 2 separate occasions, and since he's able to pick up my laptops, I didn't have to drive to him, and I had him repair the whole top half of this one laptop I have, he does amazing work, made sure all my files were there formatted all my SSDs and made sure everything was better than it was out of the box, and made sure to update me on the progress of his work, also included clear and detailed work orders, and his price is very reasonable . He's my go to computer guy from now on ! thanks man ! read more

Nacron responded quickly and the communication between us was in a timely manner. Although I did not decide to get service done, Korey was pretty honest with what he thought was wrong with the computer unlike Apple Ala Moana who tried to get me to buy a computer. If I do have an issue with any of my computers I'd take it to Korey just because he seems honest and communication was excellent. Aloha read more

Excellent, fast service including pick up and drop off! Very reasonable as well! Would gladly refer anyone to him who needs computer repair! read more

Following my HPower Computing fiasco, I contacted Nacron Productions for help in getting the kinks worked on from the aforementioned company. An appointment was scheduled and home service was conducted in a friendly and professional manner. After a quick glance at my new system from HPower, it was determined sub-standard parts were used for my system. Impressed with the knowledge, the work started on my computer and was completed with NO problems whatsoever; later, I mentioned smaller issues affecting my printer and all issues were solved. I am now hiring Nacron to do future "as needed" work on my computer and would HIGHLY RECOMMEND the same to anyone looking for quality and reasonably priced service. read more

Picks up and delivers your computer. Akamai in replacing my 1 T harddrive with SS drive on my HP all in one. Thanks Korey The HD almost is guaranteed to fail after 4-6 years. Don't buy a new computer, have the HD replace with a Solid state drive. read more

Got a MacBook Air that the screen just went all black and couldn't start at all during the installation of the Catalina software . Hmmm. It was so weird so I yelped and Nacron Productions responded very quickly. I like the fact that Korey is able to pick up and drop off my laptop! Very convenient and he communicate throughout the way. He lets me know what the issue was and able to repair it with a new screen. Also he was able to install the software for me so that Is also great! The fees are reasonable . Now, my son is able to play his game on the laptop. read more

Korey, is very knowledgeable in repairing my cpu. He came out and picked up my computer and restored it to its original functioning abilities. He advised me that he also cleaned it up, inside and outside. Running a malware scan and making sure this older computer still works. When your looking for service and advice on how much longer you can keep operating this older cpu. Nacron productions can help you save money with good repair and great advice. Thank you again for the service! read more

He's awesome and the pickup and drop off were really convenient. He tried to explain all costs and things needed for my computer very simple and he's easy to talk to and explain situation. I got quotes from a few places and with the free pickup and delivery his costs were lower for initial consultation and fixing the computer. Will definitely hit him up again and will be recommending to my friends. read more

Korey is very helpful and responds quickly. If you need help with your computer, he's the man.