Matt came out to the house to find out why my computer stopped communicating with the WiFi. He…read moreworked on two computers to get them up and running and fixed the previous mistake made by another computer repair. He was Professional and responsive!!

Virus unfortunately resurfaced, and rather than give me excuses, Matt at Hawaii PC took my computer…read morein and got back to work. He actually put in a lot of overtime to fix the problem, and displayed amazing customer service by getting my computer back to me within 24 hours. Once again, Hawaii PC proves to be the best local computer repair shop, and has definitely gained a lifetime customer.

We have a satellite office in Honolulu to satisfy a top executive that insists on working from the…read morebeach. He and his local team needed high touch support from a local MSP. Fortunately, we found InTech from the beginning and they knew just how to handle them. Turns out that they are the top MSP in the Hawaiian islands, so we were very fortunate to find them first. Sadly, there are a lot of poor-quality tech firms in Hawaii, I learned later from other colleagues. So it could have been a nightmare. InTech has an outstanding team from top to bottom. They use their market leading position to attract the best support team, including top engineers from the mainland that just wanted to live in Hawaii. Cannot recommend these guys enough for companies that cannot afford to take a chance on a fly-by-night MSP that is learning as they go. We found their pricing to be very reasonable. Overall, the value has been terrific considering that this office has had zero downtime since we started using them 5 years ago.

All of the technicians/engineers at Intech are very knowledgeable, very friendly and always very…read moreproactive in finding ways to troubleshoot any problem we may be experiencing. I appreciate the prompt response time. Rachel is the bomb! Always friendly and very helpful! Thank you InTech! I highly recommend InTech for your IT needs!! Yvonne H

Absolutely one of the easiest five stars I've given, if you are in need of a capable and…read moreexperienced repair for any of your tech products look no further than this! We had a computer screen hinge break on a brand new computer and couldn't find anyone to help us out (just outside of the warranty time period too). Luckily we were referred to this business so decided to give it a try! We were quoted a reasonable amount for parts and labor and told to come back in about a week once the parts arrived. I got a phone call they were ready to work on it, dropped it off, and about 4 hours later it was fixed and ready to be picked up! What?! Amazing! It looks brand new and we will most definitely be going back if anything else ever breaks, highly recommend this business. The man who works there and does the repairs is so kind and pleasant to talk with, and he is very honest as well. All in all one of the smoothest experiences ever! TIPS & TRICKS: * Metered parking right in front of the store, grab some change! But I do think they take cards too.

Dropped my phone in the ocean on my second day of vacation and was so relieved to find Waikiki…read moreCell Phone Repair! I was able to bring my phone in right away and get it repaired. The service was incredibly friendly, prompt, and quick, and I'm so happy to have my phone back up and running! If you're on vacation in Waikiki and anything happens to your phone, this is absolutely the place to take it! Highly recommend!

I needed someone to help us with IT field work. Network2000 did an incredible job for us. We had to…read morechange out all the routers at our branch locations and they did an excellent job for us. I recommend them 100%.

I had a problem with my HP all-in-one printer in December 2021…read more. I called the national trouble desk (located in Costa Rica) and was told that the only authorized repair facility for HP printers in Hawaii is Network 2000. Called Network 2000 and was told that they only handle corporate accounts (I'm a sole proprietor) and that anyway, they aren't taking new clients. Thanks a bunch Hewlett Packard. From now on, it's Canon printers for me. Thanks a bunch, Network 2000 LLC. Talk about useless.

I've had a few contacts with Rolf over the years, and he's always been helpful and straightforward…read morewith me. I recommend him and Mac Mouse Club.

I'm not one to leave reviews often, but I simply had to after my experience with Mac Mouse Club. My…read moreiMac 27 was overheating and I decided to give them a call. They advised me to drop it off and they would take a look. After diagnosis, John informed me that the graphic card was failing and recommended against repairing it due to cost-effectiveness. I ended up purchasing a new iMac instead. What impressed me the most was that they didn't charge me for the diagnosis. I truly appreciate their honesty and integrity, and strongly believe that they deserve to be compensated for their service. I would have gladly paid at least $25 or $35 for their expertise. It's evident that they're a small business that values their customers over profit, which is refreshing in today's world. Even though I live on the other side of town, I didn't mind driving all the way to Waikiki because it was well worth it. If you're looking for someone to take a look at your Mac, I highly recommend Mac Mouse Club!

They fixed my cracked screen in about 3 min tops. The technician was very very skilled. Also put on…read morea screen protector for me, at a cost. Think it was $15. Very worth the $150 ( I think, I forgot) esp if you need a quick fix and your phone is still fairly new! I found street parking but can probably park at savers. Not sure how strict they are, or if there's any attendants watching who parks.

IPhone repair team was swift courteous kind efficient and understanding, from the moment I walked…read morethe store it was a very friendly atmosphere, pricing was reasonable and the technician took on any challenge no problem

Jeff fixed my work laptop efficiently and effectively; so when I had issues with my personal…read morelaptop, I reached out again. He managed to quickly identify the issue and resolve it while at the same time giving sage advice on how to mitigate future computer issues. Jeff is very knowledgeable and makes the effort to make sure computer issues don't cause stress. Highly recommend!

Traveling from the mainland and I realized I did not bring the correct power supply cord for my…read morewife's work laptop: Early Saturday am with a very tight window for shopping so I was happy to they were open at 8 am on a weekend. Jeff helped identify what I needed and happened to have it in stock. I arrived he had it ready, we tested it and I was gone in less than 5 minutes. I appreciate his availability and service. It got me out of a bind.

Willing to help even over the phone and super knowledgeable. Incredibly helpful and cares about…read moretheir service and consumer.

Took my MacBook Pro here a little over a month ago to get a diagnostic. I needed it expedited which…read moreis why I didn't go to apple so he charged me about $650 to tell my data isn't recoverable. I told him to put it back together and I'll try apple. I finally took it to apple the other day and come to find he left everything disconnected internally. He only secured the corners to hold it together and left everything else inside loose. The nice guy at apple gathered all the loose stuff for me inside and told me to never go to his place ever again. Very unprofessional I could tell he was not happy when I told him I didn't want him to work on it anymore. DO NOT TRUST THIS PLACE.!