I fly a lot and many times use United. Their First Class is hit or miss and is really outdated on many of their planes. There's precious few flights that offer the full lay down "pods". But even what's offered is much more comfortable than coach...! The service seems to be decent. I occasionally get a truculent stewardess that seems to feel they need to exercise their irrational rage on unsuspecting travelers. It rankles. But mostly the service has been decent. Their partner ANA is much more fancy and takes service & in-flight meals to a whole new level...! Consider ANA if it's an option! I have noticed that the menu choices have greatly expanded when offered to pick your meal pre-flight. This is good and now fits a litany of different dietary needs. read more

United Airlines - Breakfast meal on UA 1221 HNL to LAX - Airlines Near Me - Honolulu, Hawaii

Flights, transparency, and communication within considerate reasonable timing . I had booked a flight months prior to date of when I'm supposed to leave. My son's graduation was the filling day late afternoon in LasVegas. Timing was set perfectly. My daughter and I sat at our gate 2 hours before departure planned. An hour before scheduled time to leave I got a text for delayed flight for 16 hours!!! No United worker was there at the gate or desk to speak with, phone calls had me on wait for more than 45 min. I walked to every airline looking for a flight and it was all too late to book. I took the earliest available flight and missed my son's graduation! thanks United! read more

Four stars last year, 5 stars now. How does an airline, other than Japan Airlines or ANA get a 5-star (forget Dubai Air, can't afford to fly that in this lifetime)... I didn't like the fact that United changed my flight times 2x, but that's my fault for booking it out several months in advance, but I also was given the option to cancel with a full refund or re-book, which I took full advantage of. I had to pay a little more to land in a smaller airport because the time was more advantageous than landing later in a larger airport, which would have shaved off a significant portion of time on our vacation. THE APP: The best airlines app I've ever used! Smooth, no glitches, flight updates, gate information, baggage claim number, track your bags in real-time, the ability to change your seats in real-time, pay for luggage, find your rideshare map, get your boarding pass, skip the lines, all from the app! THE WEBSITE: I like that you can see your seats on United before you put in all of your payment information, unlike some other airlines (ahem, Hawaiian). COMFORT : We flew one-way from HNL to FLL with a stop in IAH, and on the way home, MCO to HNL with a stop in DEN (80's Cruise - look for the review soon). Both IAH and DEN used Airbus, which is smaller and more "modern" with in-flight touch/entertainment screens; and the older Boeing (to/from HNL), a super-large, older plane with generous leg room (one of the longest we've ever had). I heard a traveler complaining about the older Boeing not having the movie touch-screen, but the older Boeing 777-200's seat configuration allows for a few 2-seaters toward the rear of the aircraft, and I'd rather sit with my husband over sitting with a stranger in a 3-seat config for a touch-screen anyday! This feature alone will make me a loyal United flyer, as long as they keep the 777-200 Boeing! ON TIME: No delays. We almost had one, but the United app kept us updated the entire time, and we were actually early. SERVICE: The flight attendants/pilots were very friendly. The attendants frequently walked up and down the aisles offering refreshments and trash service, unlike some other airlines, where I had to hoard the trash for hours before they came by so I could get up to use the bathroom (ahem, Hawaiian). FOOD: United allows for dietary restrictions and allows for vegan, ovo-lacto, Asian vegetarian, vegetarian, etc. We ordered the Asian Veg on our app ahead of time prior to the flight and we got hot meals before everyone else; it was so delicious that I actually was inspired to create the fresh cucumber salad when we came home! LUGGAGE FEES: $40 for the first check-in, $50 for the second luggage. Option to check in your carryon for free on full flights and in some cases, move up to Boarding Position 2 (out of 6) if you volunteer your carry-on. Flown on United twice recently, and wasn't subject to the WILMA (look it up). OTHER: Blankets in sealed packages and I needed an extra due to the cold cabin; attendant was friendly and gave me another. We had an emergency prior to landing in IAH with a man in an aisle across from us who thought he was having a heart attack and the United staff was professional and level-headed from beginning to the end. The man was alright and was able to walk off with EMT. RETURN FACTOR: I am a fan! As long as they will keep the 777-200 Boeing config and their stellar service/communication, will start becoming a repeat customer not chasing the cheapest flight. read more

Looks like most, if not all of the previous reviews are over 10 years old and average 2-stars. I flew United within the last month and I had a pretty good experience considering all the horror stories I've heard. The first complaint I usually hear is that United has a lot of delayed flights. In my case, our flight was on time. Second complaint I typically hear is that their customer service is bad. Fortunately, we received only good customer service on our flight to LAX. Bag check-in was easy enough. At the gate, they naturally let us board first because we had little ones and like most airlines, they board those with mobility needs, young children, and military personnel first. The plane was clean, they had blankets at each seat for each passenger and not too far into our flight, they offered us complimentary snacks and drinks. I liked that we had a choice of 3 different snacks. There were a savory snack mix that consisted of pretzels and bagel bites, a chocolate quinoa crisp, and a stroopwaffle. Water, juice, and soda were free. Not too long after that, they offered us food and alcoholic drinks for purchase. The food options weren't bad. There were a couple of hot sandwiches available, a fresh fruit and cheese tray, and several different snack boxes. Towards the end of the flight, the flight attendants came around to offer us water. Mid-flight there was some turbulence that lasted a little longer than normal. Nothing the pilots could have prevented. It was just annoying because it was not the type of turbulence I can usually ignore. It was a lot bumpier and lasted for several minutes. Yes, the restrooms are small like any other aircraft, but there was one stall in particular that was really convenient to use. It was a larger ADA accessible and family-type restroom in the middle of the plane which made it easy to take my little ones to go potty. We had a pretty smooth landing, no lost luggage, good customer service, and an overall good experience. Thanks, United! read more

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I haven't flown United in a hot minute but I booked them from SNA to HNL with a layover in SFO. Granted, I could have flown direct from other airports but did I want to take an UBER/Lyft to those airports? Not, really. I like my home airport and will fly in and out of it 90% of the time. On the way there from SFO, I prebooked my illy cold brew ($6) but I get 25% cash back because I am a United Explorer cardholder. I also thought I would get free checked bags because of the Explorer card, but since I did not have the card at the time of booking, we ended up having to carry-on instead. Not a problem. But because of either points booking or the card, we ended up with Boarding Group 2 so that was a win. I also love that they brought their Stroopwafels back into rotation as one of the snacks available to passengers. We flew economy this time but our flights were short and I could not justify the paid upgrades. There was plenty of room in the overhead bins for our bags. On the overnight flight from HNL to SFO, the person next to my husband requested to move seats due to some sort of allergy and she was accommodated. We ended up with an empty seat so we were able to stretch out a tiny bit on our redeye flight. The FAs were super friendly and helpful. I kind of wish we had meals but it was fine. We ended up utilizing the lounges before our long flights and it worked out. Economy isn't too bad for short flights but the seat pitch is definitely tight. read more

United Airlines - Airlines Near Me - Honolulu, Hawaii

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Our flight with United, from SFO to HNL was fast and peaceful. We took the 1st flight in the morning, the plane left on time, and we got into Honolulu 15 minutes early. The views during decent were welcoming and the pilot did a wonderful job because the landing was smooth. The flight attendants were very attentive and supplied everyone with light snacks and beverages. They were mindful of the sleeping passengers and spoke in subtle voices. Overall it was a great plane ride. The 5.5 hrs went by quickly. I'm glad the early crowd was all in unison with their sleepiness and we all got to wake up in paradise! Absolutely happy with United Airlines service and professionalism! I'll definitely be flying with them again! read more

United Airlines - Aloha Oahu - Airlines Near Me - Honolulu, Hawaii

My recent trip from Chicago (ORD) to Kona, HI started off rocky with several cancellations and rebooking issues, but I have to give major credit to the teams who stepped up and turned the situation around. After the initial cancellations, we were rebooked on United for the first leg to LAX -- and that ended up being an excellent flight. The service was smooth, professional, and truly exceeded expectations. The crew was attentive, the aircraft was comfortable, and the overall experience immediately relieved a lot of the stress from the earlier disruptions. From LAX, we switched back to Delta for the next leg to Honolulu. Delta went above and beyond to make the delay easier on us: * Overnight hotel accommodations provided * Food vouchers covered meals * Uber transportation to and from the airport was arranged Those extra steps made a huge difference and showed a real commitment to customer care. By the time we boarded the final leg of our journey, everything felt seamless again. What started as a frustrating travel day truly turned into a reminder of how great airline service can be when teams go the extra mile. Huge thanks to both United and Delta for making sure we were taken care of every step of the way. We finally arrived in Kona with our spirits high and gratitude even higher. Highly recommend -- top-notch service all around. read more

I recently experienced an exceptionally disappointing flight, an ordeal I had previously only heard others describe. Throughout the entire five-and-a-half-hour journey, three separate groups of children continuously screamed and yelled. Unfortunately, no crew member made any attempt to address the situation with their parents, resulting in a universally unpleasant atmosphere for everyone on board. Compounding the issue, the cabin crew displayed a noticeable lack of attentiveness. I requested pretzels three different times from two separate flight attendants, and never received them. My additional requests for headphones and a blanket were also ignored. Collectively, these oversights contributed to one of the most unsatisfactory flight experiences I have ever had. The overall demeanor of the crew appeared disengaged and indifferent, as if they were uninterested in their roles. There was no greeting during boarding and no acknowledgment or farewell upon disembarking. While my time in Hawaii was wonderful, the return flight was unfortunately overshadowed by these issues. Additionally, the cleanliness of the aircraft was unacceptable. The menus were visibly soiled with grease and stains. I have photographs available should you wish to review them. The window beside my seat had hair embedded in it, surrounded by grease, and my seat was dirty enough that I had to clean it myself using my husband's blanket. This level of service and cleanliness is far below reasonable expectations, and I hope these concerns are taken seriously to improve future passenger experiences. read more

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On our way to our layover stop... our first plane was delayed which had us miss our connecting flight. We literally had 10 minutes to get to the other side of the airport before it left so we called it a loss. It is impossible when you have 4 kids under 6 years old. Our layover was supposed to be 2 hours after that. Then they added another 2 hours... then another 2 hours... then another... until it ended up being 12 hours in total. The last hour they said if they had to push it back they would have to cancel. The whole reason for this delay was because our plane's entire crew was on another plane that was running late. Listen... I had so much time to kill. Me and the kids walked the airport. All the United Airlines gates were saw blinking "delayed" or "cancelled". Half of the staff are nice and the other half are irritable because they are overworked. I heard a pilot telling another pilot that the company is trying to have pilots extend their availability. Price not even justifiable at this point. Cheaper to get my own piloting license and plane... United Airlines -- get it together. read more

My experience with United was a pain in the butt. First, I find out that we do not get carry-on bags along with our personal item (admittedly my fault for not anticipating this crappy detail), then our flight is delayed FIVE HOURS, oh and THEN, as compensation for this inconvenience, United provides a whopping $15 meal voucher which is barely enough to buy a coffee in an airport, let alone a decent meal. Not to mention, the voucher isn't a gift card put-it-toward-your-purchase type thing; it's a buy-something-less-than-$15 or the voucher wont work type of situation. Lastly, it would have been easier to pilot the plane with my nonexistent flight experience than it was to track down a helpful United employee. That last one is often out of the United workers' hands. I acknowledge that. Nonetheless, the worst travel experience I have ever had. read more

I haven't flown United in a while. It's ok. They take longer to board than other airlines. They're also behind the times. Other airlines have screens in back of the seats for movies and games. United offers movies, but it has to be on your own device on this plane. Some of their other planes have screens behind the seats. One positive is that they offer complimentary dinner. We flew out of Honolulu on the way to Houston on an 8pm flight. We got a choice of grilled chicken salad or pasta salad. We got one of each to try. We liked the grilled chicken salad better. It had quinoa with black beans. We also got complimentary drinks. I got cranberry juice. The hubby got coffee. Service was good. The flight attendants were nice and made jokes. read more

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Did anyone else got sick on a flight from SFO to HNL on July 12, 2025. Left SFO at 1700 (delayed) and arrived in HNL around 7pm. Flight number UA300. We were on a first class flight that day. My BF and I were served a meal. After eating and when we got home (we didn't eat anything from the airport to home), we both had diarrhea and vomiting for 3 days. I emailed United and complained and they told me that they cannot confirm if we did get sick from their meal that we consume. So if you're on the same flight in first class, pls comment and let me know. You may email to me at gabril6@yahoo.com Thank you. Will never fly first class and will never eat United food again. read more

United Airlines - Airlines Near Me - Honolulu, Hawaii

Boarding was awful. Told us to only put rollers on top bins but on one side only one roller per bin fits. Who designed this. On a flight from HNL to den a long flight. The attendant couldn't even fix it. Move me to be with my bag or move someone else's bag closer to that spot. Each person on board should have one overhead bin to them or one side of the bin. Or stop allowing particular rollers if the wheels are too long. Customer service. Expensive tickets. All need to be reviewed here. I see there is a phone holder that is awesome unlike other planes. To be more accommodating would be more reasonable. WiFi for free like Hawaiian. read more

United Airlines - One bag per bin but we are on 100 full plane and no back packs overhead - Airlines Near Me - Honolulu, Hawaii

Great to be home after 28 hours on United then Alaska airlines. What surprised me was the luggage we sent on at Ft. Lauderdale arrived on the same carousel as the 2 gate checked luggage from Seattle. Although the tickets were purchased through United, the Alaska air flights had no movie screen and you definitely should purchase a meal before boarding those flights. read more

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THE ABSOLUTE WORSTE AIRLINE TO FLIGHT OUT. OF HAWAII. The ticketing agents have been extremely rude to me not on 1 but 2 other occasions. I almost dread having to go to Hawaii. And was recently called a racial slur while dealing with this airline . Honolulu United agents puts a negative view on the whole company . Me and many others even other airline agents in the airports can all attest to how rude these agents are read more

Basic economy class. The planes got me to and from my destination safe. Regretfully, there were no TV monitors on the back of the seats and the flight was about 5 hours. Lucky for me, I downloaded movies to my iPad in advance but forgot my headphones. The airline was able to provide a free pair. Doable but not the best quality. You can order snacks according to the type of flight you're on. Domestic or International. Minimal selection on allergy friendly choices. Beverage service is average. read more

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Our flight was great, but unfortunately my son got food poisoning from a pork sandwich on July 26, 2025. We ordered the sandwich and within 6-7 hours he was projectile vomiting without warning. It was awful. This confirms never to eat food on a flight. The sandwich was packaged and heated in a sealed plastic bag. It was very hot, so would assume it was ok to eat. It didn't smell or taste off. No other foods were consumed on the flight after this. We spent our first day home deep cleaning the carpet that he vomited on because he couldn't get to the bathroom in time. Thankfully he only vomited 3x and seemed to be ok after. This confirms that it was food poisoning. Our flight was smooth and quick. We would fly United again, but never again consume any food on the flight!!! read more

Easy check in, 4 hrs before departure, lots of open air seating before ticketing area.

I had recently flown from Los Angeles back home to Oahu and although there were multiple delays, the flight attendants more than made up for the inconveniences. Although I sat in first class, this was a much older plane that did not offer a screen or Wifi. The crew provided us with advanced notice and passengers had ample time to download their favorite shows and upload the United Airlines app on their mobile devices. I had the pleasure of receiving services from Alana and Noreen. They really take their jobs seriously and Noreen did an excellent job of offering clear communication throughout the flight. She also has a very pleasant voice and polite demeanor. She came by often to refresh my beverage. Noreen was also very accommodating and when I asked her for assistance she was quick and cordial. Although the seats didn't recline, the service made the 6 hour flight after a 4 hour delay, a pleasant. experience. I fly a lot for work and this is by far one of my best experience thanks to Alana and Noreen. Mahalo to you both for making me feel like ohana! Aloha! read more

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The service from HNL to LAX is awful. It came in late last night and it took forever just to board because they were doing maintenance on it. read more

Took the late flight from Honolulu to Denver. It was delayed from 9:50 to 11:30 first due to the incoming plane (from Denver) being almost 2hr late but then they were cleaning the aircraft. The gate agent at G4 in Honolulu did a great job of keeping updates current. However, it wasn't evident that the extra cleaning was working. In first class, there were crumbs on the floor and a chocolate stain on the middle table. The three flight attendants working first class were extremely nice and gave us some Clorox wipes to clean it up. Went to bed immediately given it was 11:30pm so didn't have the meal (s). Feel like United's attention to cleanliness has dropped a bit now that the COVID era of cleaning is over. read more

This is the second time united has screwed me over with delays and over a 24 hour connecting flight because they cant get their aircraft in order. I dont think I'll use this airline or recommend it to anyone anymore. read more

I love the pillows in first class!... I get hold of the unused pillows, stack them on my seat, and I sit on them; using them as added seat cushions. I love the down alternative filling in the pillows because they make my seat that much softer. As a whole, I love sitting on pillows! I received good service from the flight attendants as well. A lot of Hawaii flight attendants on this flight so they could relate. read more

On June 4 2024 I was on a 1:30 pm flight from LAX to Honolulu on United airlines flight 1431.. Now this is my first time flying to Hawaii so I'm not familiar with all the customs and rules. At one point we were approached by a flight attendant who had this paper that she said that but why you requires us to fill out. I asked about the paper because I'm really paranoid about giving out my personal information. The flight attendant got extremely mad at me and she even said some things along the lines of I can be taken off the plane, but I replied ma'am I am already on the plane, and she said something that implied that she could have security waiting for me when touched down in hawaii. All because I wanted to inquire about this personal information they were collecting. Now to be fair to her, she probably thinks I was being rude by asking questions, but I was just legitimately concerned about my personal information. So if she felt like I offended her, I'm I apologize for that, but she didn't do anything to alleviate my concern by asking me why are you concerned, she just immediately started talking about what she could do to me. Then on top of that, she kept bumping into me every time she passed by through the aisle. Now this could have just simply been off the virtual the fact that the plane is narrow and there's not that much space, but I was wondering why most of the other flight attendants weren't bumping into me yet this one who I had a verbal altercation with bumped into me throughout the whole duration of the time I was on the plane. I'm very disappointed, and if I could help it, I'll try another airliner. read more

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I will have to admit for some reason when I decide to use United Airlines for my travels, I always seem to be a bit unlucky. My latest travels with United Airlines to Chicago to attend an awards function, my flight was delayed for 3 hours due to a malfunction to one of the engines. On the bright side, this engine incident happened when we were sitting on the plane ready to take off from Honolulu. I guess it's always better to be safe than sorry. As for the the service on the plane, as well as the boarding process, I really have no complaints with United as the boarding process was pretty organized. The flight attendants were friendly, & pretty efficient in serving the drinks and food. On my way home from Chicago, my flight was delayed again for another hour, but it wasn't United Airlines fault as it was weather related. Overall, it was an "okay" experience flying with United, but if I had a choice on which carrier I would normally fly with, it would easily be with Hawaiian Airlines. read more

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I like flying United home to the Main Land. I'm praying this is a smooth flight. I have 3 segments to get home. Let's Go!!! read more

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I just tried to get a refund on a flight to Newark N..J. After reading a report from the NY Times I am too fearful to fly. United has been canceling flights to Newark due to Air Controller issues, etc. When I tried to get a refund for my flight I was told that is was non-refundable. I understand the policy but I think these are extenuating circumstances. I am an older women and appealed to the UA agent who also spoke to his supervisor to see if he could get me a refund. I was told to access the customer care option on their website. I tried and was not able to post an email as the customer care site limits emails to past flights only. This is unacceptable. I will ever fly UA again EVER! read more

I appreciate the cont'd messages about the next flight, even how long it takes to get to the terminal to the next connecting flight. You can also check your baggage on the App to make sure it's folllowing you during mutiple stops. The cleaning crew was coming on as we arrived at each destination, and sanitizing wipes was given upon boarding. My issue is the very uncomfortable seats and leg room. Even after the upgrade, there is no room for a book bag under the seat in front of you. Flight to Guam did have a tv headrest and wifi available for purchase. The airline crew was friendly. The food was not to my liking. Alcohol is available to purchase. The pilot landing was great. No damage to my luggage. Advice: Bring boppy pillow for head and neck. Wear compression socks for a long flight. Purchase wifi inadvace on the app. Upgrade seats if possible. read more

United Airlines - Connecting flight from Houston, Tx to Honolulu, Hawaii - Airlines Near Me - Honolulu, Hawaii

These pieces in shit sold my military ticket right up from under me and tried to put me on a later flight. I changed airlines. United is permanently on my shit list after this. read more

This review is for the two ladies working the Premier Access check-in stand on the morning of 03 August 2024. The representatives I encountered were exceptionally rude and unhelpful. Despite presenting a valid military ID and PCS orders, they refused to honor my checked baggage allowance and insisted on charging me. When I requested to speak with a supervisor, they both outright refused. Their treatment of a military member and loyal United customer was disgraceful.l! This experience not only reflects poorly on United Airlines' customer service but also shows a blatant disregard for military personnel. I recommend that both of them undergo re-training to improve their ability to assist customers with professionalism and courtesy. read more

This is a review for the Honolulu one... First, no point pre-checking bags... you still need to use the kiosk. Second, not sure why they didn't tell me to go to agricultural check too... because after I got my tags I went back in line and they sent me off again... So three rounds in line. 1) online bag check useless 2) they may have smoother operations with better signs and directions. I wasn't the only one confused. So much wasted time for everyone including the check-in staff read more

This review is for Baggage Claim & Lost/Found dept @ United Airline Left my black coach leather portfolio on my return flight from Denver to Honolulu today. Left it on the side space in front of my seat and forgot it! It has important, sensitive personal documents, for me to attend graduate school this fall. I was very concerned that I would not find it. Filed a lost/found claim and Agent Lianne at the Baggage Claim service helped me tracked down my portfolio before the plane took off again. She understood my dilemma and was very understanding. She also contacted me and did a positive transfer on where she stored my portfolio since her shift was ending. So that when I returned to pick it up, I can let the next agent know to quickly find the item for me. To Lianne and the United Airline baggage claim service, thank you so very much for your assistance!! I'm very grateful. Will continue to fly United Airline for sure. I'm Currently a Premier Silver member. read more

United Airlines - My Lost and found black portfolio - Airlines Near Me - Honolulu, Hawaii

We booked window seat and middle and United changed our seats to the two in the middle with little notice. Now we are squeezed in like chattel for a flight I booked 2 months ago. read more

Bend over backwards. Flying out on a B777-300 for the very first time you need to really bend over backwards. Thank God I go to the chiropractor as often as I do. You read that review right? First off, the Premium Plus section has its up and downs. The seats have their own power plug and each seat has a decent monitor with a great movie selection for everyone. Let's face it I'm watching WW84 while writing this. It's only because I wanted to see it but don't feel it's worth the price to rent. Just watch what you're watching when seating next to a child or religious person :) Downs are the power plug and audio jack are in the back of the seat. I guess this lay out is so new that a couple of attendants didn't know where they are. I found mine by accident and after almost breaking my back to get to it. Lavatories are decent. I mean clean and small. No comparisons but (here it comes) Alyassandra's Lumpia Express in the Waikele is bigger and I know you read that review. Lastly payment is completely contactless. You have to register your CC on the United app to pay for meals and snacks. Overall three stars. Location of plugs huge turn off. But premium plus is worth the leg room in long flight. Now excuse me as usual, I gotta run to my connection. M read more

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Check in, gate and lounge staff were all friendly and helpful. No issues with arrival or departure, we were promptly helped and on our way in just a few minutes despite the four of us having 6 bags to check. read more

We had a positive experience with United. We found reasonably priced tickets. Checking in and out were simple enough. Employees were always helpful. Friendly employees even gave our little one some coloring sheets and temporary kiddie tattoos. Employees on our flights were all so friendly, kind, patient, and helpful. Our seats were clean and a blanket was placed on each seat. Headphones are provided so you can watch as many movies as you'd like on your flight. A light snack (pretzels or cookies) and sodas/juices/tea/coffee are complimentary. They also sell boxed snacks and meals. Restrooms were clean. Our flight and landing was so smooth. So grateful to the United Team for being so caring. read more

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This has to be the worst airline ever!!! Just trying to get back home to Hawaii and what do you know United changes my seat from window to middle. I'd rather fly on spirit!!! Don't fly with United. read more

if I could give zero stats I would! no concern for anyone! first a 4 hr delay because of "mechanical issues" then 2 hrs into the flight they lost their 2 "computers". someone is not does their jobs inspecting the planes. How can this happen if they were maintained and checked. So they divert us to a different country and have to stay overnight. People have lives, jobs, kids, etc. Thus is horrible. This airline is just NOT safe! we are forced to stay overnight ( get 300 people checked into the same hotel!) , another 2 hrs in line . Now we just get another notice our fight for the next day is Also delayed again !!! avoid United Airlines!!!!! Horrible!!! read more

I used to go to SFO every year for 35 years. I haven't gone for 10 years because of mom and dad's health issues. On Feb 3, 2025, I went online and chose United, for $350. After going through the process my fare went up to $500, bait and switch? I am told Hawaiian Airlines doesn't have hidden charges. I wasn't able to carry on my bag with wheels, some bs about registering online. Well I don't think there were charges, but I've always carried on cause it's faster and to prevent abuse and the airlines from losing my luggage. No meals and $15 croissant! I fasted. This was the roughest touchdown in my flying since the 1960's. May not be the pilot's fault, the decent was smooth. When we hit the runway, we changed direction, (we were flying trim?). The guy next to me looked at me and I told him that was the worst, but it turned out ok. I've flown United from the 60's, I hope you can get better, then I'll be back. read more

Well I have flown a few different planes through a few different companies. I have to say the flight from Kona to SF was very pleasant, military actually boards first. Not sure I have seen it done for military to that extent. Flying back from Palm Desert to SF then Honolulu, perfect timing each leg was on time. No issues with baggage claim either. No free food though, Make sure you download the United AP as there is plenty of entertainment loaded on their server. Cost was not to bad all things considered in the travel industry. read more