Cancel

    Open app

    Search

    Delta Air Lines

    2.6 (182 reviews)
    Open Open 24 hours

    Delta Air Lines Photos

    You might also consider

    Recommended Reviews - Delta Air Lines

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Pasta Tortellini hot dinner with side salad, Lilikoi Lemon Bar, Diamond Crackers and Tillamook cheese. Photo is basically black n wht
    Kaliko P.

    "Jet Airliner" - Steve Miller Band I criticized Delta 11 years ago but now I'm back to praise them. I'm glad the review was still up here because I forgot how bad they were (past tense). Flew into Dallas from Honolulu on 9/27/24 via a layover (less than 2 hours) at Minnesota St. Paul, then back to Honolulu from Dallas on 10/1/24 via layover (less than 1 hour) from Los Angeles. Was really worried about that (read on). WEBSITE: was easy to navigate and pay for flights. APP: the Delta app was fabulous, easy check in 24 hrs prior, print boarding passes, and you could see where your next flight was coming from, and their "on time" stats. It also gives connecting gate information, the map, and how many minutes it took to walk there - GENIUS! BOARDING: on time, not chaotic. Instructions were very clear. We were worried about the short connecting flight times, but each plane was one time, thank goodness! CLEANLINESS: clean airplane, not gross like 11 yrs ago. The bathrooms got gross later, but that's standard no matter which airlines you flew. PERKS: On our overnight flight from HNL to MSP they provided us with a hot meal. We could choose from Chicken or Pasta in economy; I chose Pasta and got cheese tortellini, a tossed salad, a Lilikoi cookie bar, Diamond Head cracker and Tillamook Cheddar Cheese. I thought it was nice that they used local products from Hawaii. Booze for a fee, which we did not buy. Frequent rounds by the flight crew to offer drinks, snacks. Return day flight from DFW to LAX and LAX to HNL, no meal as it was a day flight and each leg shorter than 6 hours, but w/ frequent offers for coffee, water, soft drinks, snacks, and even alcohol at 6 AM (I thought that was funny). In-flight movies, games, podcasts and lots to keep you busy. Complimentary ear buds on each and every flight, including the connecting ones. Loved the in-flight screen where you could see how long it would take before you got to your next destination. For flight geeks, the altimeter shows your descent, super cool! SERVICE: the best on a domestic flight, so far. 5-stars for the service. SEATS: on one flight, the recline feature was broken, so I had to sleep upright for 7 hrs and 50 min. My back was sore. Seats were standard sized. Leg room was pretty decent but I have had bigger legroom on Southwest going between the neighbor islands. WHAT COULD HAVE BEEN BETTER: We were texted the wrong gate information for our connecting flight. Luckily we checked our app and the in-flight screen for our connecting gate information, but it still worried us. The pilot could have also announced (as I've heard on other airlines) to let the connecting people get off first, but that didn't happen. Good thing I chose seats as close to the exit as possible (paid extra for those). The app came in really handy with the map to our next flight, and the boarding status of all the connecting flights. No one knew how to turn the lights on. We only found out after our flight attendant on the last flight, had to show us because we had to fill out those Hawaii agriculture forms, I wish there were directions on the general screen. Maybe that was by design, to make everyone sleep on a dark plane. RETURN FACTOR: 100% yes.

    Email
    Dawn L.

    Do not fly Delta- traveling with family from Hawaii to LAX- we were all boarded then found out a starter needed to be replaced. We were on the plane for 1.5 hours while it was repaired and then a computer was down; scary to be in plane falling apart. We were asked to deplane and what was an 8am departure time became a 12:45PM. Delta's reparation? Food voucher for $15. I made a formal complaint and this was the response. We are currently sitting on the plane and have been waiting for 15 minutes without any communication. Fly Hawaiian Airlines! Update- they realized they need more fuel, so we are heading back to the gate to refuel. Horrible!

    Monique A.

    The flight to Honolulu on the Delta One in first class was well worth all my points I have saved for the past two years. It was a seven hour flight and the option to lay down and rest was perfect. It has spoiled me a little. Now I want every flight to be the same experience.

    Steve S.

    Delta Airlines provided a smooth and comfortable journey from Honolulu to JFK. The service was reliable, and the flight staff were courteous. The in-flight experience, including amenities and entertainment options, added to the overall satisfaction of the trip. Delta has been my go to airline for the last 12 years and every time I try something different, I always come back missing Delta's superb service.

    2019 coach menu
    Ric C.

    So we took a flight to Osaka recently with Delta (our first to Japan with Delta) and we were pleasantly surprised. The service was great, the food was good (hey we even got ice cream in coach) and the most important feature- the seats were comfortable! They had more seat padding than United and Hawaiian so when you are on a long flight (like 9.5 + hours) that makes a BIIIIG difference! It's no secret that service and perks for coach are better on Asian routes than U.S. domestic, at least in our opinion for U.S. based airlines. If the fares, schedule and location are competitive, Delta's seats will certainly be a major consideration when choosing the airline we use going to Japan. (Hoping that Delta doesn't go the way of other U.S. based airlines by minimizing the seat padding to a hard shell)

    Bill R.

    Delta is a POS they are up there with Spirit and American. Took a chance and booked first class from Phoenix to Oahu and back, what a fiasco. Chandelier flight 3 times before we left got on board was looking forward to meal....box lunch. Wine box wine. Told the stewards to keep it delta needs it more than I do. Return flight breakfast at 7 am a salmi and cheese breakfast for breakfast in a box see attached. F delta never again

    John F.

    I recently flew Delta's new Delta one service from Honolulu to Kansai AKA Osaka and was very impressed. Upon boarding, I was given sparkling wine in a short glass flute and presented with my dining options. I chose the Japanese menu because of its multi courses. When offered a beverage, there we're many options to choose from including a Macallan double Cask 12 year old single malt scotch whisky. They also had Jack Daniels single barrel. It was a very impressive liquor lineup. During my almost 10 hour flight, there were 3 meal services. First a multi-course Japanese meal then a soba snack with fresh fruit, and finally a hamburger Curry. The Delta one seat is amazing. It is a totally 180-degree flat seat with Westin Heavenly duvet and pillow. They're also noise cancelling headphones and a Tumi amenity kit. It was a great flight and strongly recommended.

    First Class seat

    See all

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 5
    Thanks 0
    Love this 3
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dub C.
    87
    237
    924

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    7 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L I.
    0
    158
    322

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Canceled our flight hours before we were supposed to leave on an international flight... lesson learned... never flying Delta again.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dave K.
    5
    164
    222

    11 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dawn L.
    65
    16
    5

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 12
    Thanks 0
    Love this 14
    Oh no 0
    Photo of Mira S.
    141
    1258
    3357

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ric C.
    322
    582
    8154

    6 years ago

    Helpful 11
    Thanks 0
    Love this 11
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bill R.
    28
    49
    11

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M. J.
    0
    13
    2

    2 years ago

    We had a fabulous flight to Hawaii on Delta. They were very professional and accommodating, best flight in years.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of John F.
    1273
    851
    10240

    8 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Mark H.
    1519
    404
    449

    5 years ago

    Helpful 17
    Thanks 0
    Love this 13
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rohan D.
    380
    3657
    10784

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 4
    Thanks 0
    Love this 5
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Kat S.
    0
    20
    3

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jon L.
    878
    2561
    43212

    12 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    13 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Tahnee M.
    213
    94
    70

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 5

    Delta Air Lines Reviews in Other Languages

    Ask the Community - Delta Air Lines

    I am on a flight from Honolulu to LAX where I will be in transit for six hours and will then catch a connecting flight to Nandi, Fiji. Question: When checking in my checked in…

    Yes. Normal protocol.

    Don’t See Your Question? Ask Away!

    Review Highlights - Delta Air Lines

    Much mahalo from the Hollinrake family.

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Airlines 333 times last month within 15 miles of this business.

    Verify this business

    Hawaiian Airlines - Pilots waiting...

    Hawaiian Airlines

    2.2(2.6k reviews)
    0.0 mi

    *Call main assistance (Toll Free) phone number is +1-888 919-07.61**or**1*(833)*35O*0716 available…read moreanytime (day or night). As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!!

    **FOR 24/7 immediate help** call 1-800-LIVE-PERSON 1-(866)-335-06/78*$$*1+(8OO 731 44O2) to reach…read moremain customer support. They can help with booking management, flight changes, and other travel-related needs As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again

    Photos
    Hawaiian Airlines - First time going to Ontario, California!

    First time going to Ontario, California!

    Hawaiian Airlines - 25 agents but can't load the plane on time (after a 3 hour delay).

    25 agents but can't load the plane on time (after a 3 hour delay).

    Hawaiian Airlines - Outside

    See all

    Outside

    United Airlines - Waiting for my flight to Houston.......

    United Airlines

    1.8(387 reviews)
    0.2 mi

    Four stars last year, 5 stars now. How does an airline, other than Japan Airlines or ANA get a…read more5-star (forget Dubai Air, can't afford to fly that in this lifetime)... I didn't like the fact that United changed my flight times 2x, but that's my fault for booking it out several months in advance, but I also was given the option to cancel with a full refund or re-book, which I took full advantage of. I had to pay a little more to land in a smaller airport because the time was more advantageous than landing later in a larger airport, which would have shaved off a significant portion of time on our vacation. THE APP: The best airlines app I've ever used! Smooth, no glitches, flight updates, gate information, baggage claim number, track your bags in real-time, the ability to change your seats in real-time, pay for luggage, find your rideshare map, get your boarding pass, skip the lines, all from the app! THE WEBSITE: I like that you can see your seats on United before you put in all of your payment information, unlike some other airlines (ahem, Hawaiian). COMFORT : We flew one-way from HNL to FLL with a stop in IAH, and on the way home, MCO to HNL with a stop in DEN (80's Cruise - look for the review soon). Both IAH and DEN used Airbus, which is smaller and more "modern" with in-flight touch/entertainment screens; and the older Boeing (to/from HNL), a super-large, older plane with generous leg room (one of the longest we've ever had). I heard a traveler complaining about the older Boeing not having the movie touch-screen, but the older Boeing 777-200's seat configuration allows for a few 2-seaters toward the rear of the aircraft, and I'd rather sit with my husband over sitting with a stranger in a 3-seat config for a touch-screen anyday! This feature alone will make me a loyal United flyer, as long as they keep the 777-200 Boeing! ON TIME: No delays. We almost had one, but the United app kept us updated the entire time, and we were actually early. SERVICE: The flight attendants/pilots were very friendly. The attendants frequently walked up and down the aisles offering refreshments and trash service, unlike some other airlines, where I had to hoard the trash for hours before they came by so I could get up to use the bathroom (ahem, Hawaiian). FOOD: United allows for dietary restrictions and allows for vegan, ovo-lacto, Asian vegetarian, vegetarian, etc. We ordered the Asian Veg on our app ahead of time prior to the flight and we got hot meals before everyone else; it was so delicious that I actually was inspired to create the fresh cucumber salad when we came home! LUGGAGE FEES: $40 for the first check-in, $50 for the second luggage. Option to check in your carryon for free on full flights and in some cases, move up to Boarding Position 2 (out of 6) if you volunteer your carry-on. Flown on United twice recently, and wasn't subject to the WILMA (look it up). OTHER: Blankets in sealed packages and I needed an extra due to the cold cabin; attendant was friendly and gave me another. We had an emergency prior to landing in IAH with a man in an aisle across from us who thought he was having a heart attack and the United staff was professional and level-headed from beginning to the end. The man was alright and was able to walk off with EMT. RETURN FACTOR: I am a fan! As long as they will keep the 777-200 Boeing config and their stellar service/communication, will start becoming a repeat customer not chasing the cheapest flight.

    My recent trip from Chicago (ORD) to Kona, HI started off rocky with several cancellations and…read morerebooking issues, but I have to give major credit to the teams who stepped up and turned the situation around. After the initial cancellations, we were rebooked on United for the first leg to LAX -- and that ended up being an excellent flight. The service was smooth, professional, and truly exceeded expectations. The crew was attentive, the aircraft was comfortable, and the overall experience immediately relieved a lot of the stress from the earlier disruptions. From LAX, we switched back to Delta for the next leg to Honolulu. Delta went above and beyond to make the delay easier on us: * Overnight hotel accommodations provided * Food vouchers covered meals * Uber transportation to and from the airport was arranged Those extra steps made a huge difference and showed a real commitment to customer care. By the time we boarded the final leg of our journey, everything felt seamless again. What started as a frustrating travel day truly turned into a reminder of how great airline service can be when teams go the extra mile. Huge thanks to both United and Delta for making sure we were taken care of every step of the way. We finally arrived in Kona with our spirits high and gratitude even higher. Highly recommend -- top-notch service all around.

    Photos
    United Airlines - Hnl- Lax

    Hnl- Lax

    United Airlines - On board...

    On board...

    United Airlines - View walking to Terminal 2

    See all

    View walking to Terminal 2

    Alaska Airlines - Ticketing area... no one is there at 3pm

    Alaska Airlines

    2.7(218 reviews)
    0.0 mi

    **Need 24/7 quick assistance, *Call Airlines at* +1(855) 657~51.35 *phone number. They can help…read morewith booking management customer support, flight changes, and flight modifications. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

    Longtime Hawaiian Airlines Mastercard holder here, well over a decade. I've used the companion…read morecertificate before with no major issues. First time trying to use it since the Alaska takeover, and somehow the process became dramatically worse. Apparently Alaska's system cannot handle applying a companion certificate to a booking with more than two passengers. So if you're a family of three, congratulations, you've discovered one of the dumbest booking limitations imaginable. The absurd part is that this is literally just a $100 discount certificate. Any halfway competent booking system could simply apply the credit toward the final total at checkout. Instead, customers are expected to split reservations, risk losing seats together, or completely rebook flights afterward like they have unlimited free time and patience. I spent: - 5 minutes with the Hawaiian Airlines Mastercard rep, who was actually polite and helpful - 25-30 minutes trying to explain the issue to outsourced support - nearly another hour waiting on Alaska support The final "solution"? Cancel and completely rebook the flights. Brilliant. Meanwhile, Alaska now seems determined to nickel-and-dime customers into the ground. We already paid extra for Premium Economy, but apparently sitting together as a family is now considered some kind of luxury add-on. Extra for aisle seats. Extra for window seats. Extra for sitting slightly closer to the front. At this point I'm surprised they haven't introduced a "breathing convenience fee." The old Hawaiian Airlines experience felt warm and practical. The new Alaska version feels like a budget airline wrapped in a cheap touristy Hawaiian shirt bought at an ABC store while aggressively squeezing customers for every possible dollar. Looking forward to the complimentary thimble of mediocre food and the $20 peanuts.

    Photos
    Alaska Airlines - 3/10/24

    3/10/24

    Alaska Airlines - AK snow prior to landing

    AK snow prior to landing

    Alaska Airlines - Departing O'ahu (08/29/24). @AlaskaAir #Honolulu #Oahu #Hawaii #Airport #Travel

    See all

    Departing O'ahu (08/29/24). @AlaskaAir #Honolulu #Oahu #Hawaii #Airport #Travel

    Philippine Airlines

    Philippine Airlines

    2.5(22 reviews)
    0.0 mi

    *Full Disclosure* Yelp is not available in Thailand, but is present in The Philippines…read more These flights were from HNL-MNL on 04/13/23, MNL-BKK on 04/14/23. A week later BKK-MNL on 04/20/24 and return flight MNL-HNL on 04/27/23. All my reviews in Thailand are on my Tripadvisor account. Me and my other half's last time flying on PAL was Precovid Feb 2020. Not only they are The Philippines Flagship Carrier, they are the oldest airline in Asia. Although they can get you to major destinations across Asia and all ASEAN countries, they aren't in Alliance with other major airline carriers. Booking online was easy. Upon waking up that morning prior to departure, I noticed the flight was delayed by 1 1/2 hours. Which gave ample time to make our way to the airport to grab a bite and coffee before boarding the plane. Online check-in was successful, with 3 hours check-in time, it was sufficient. Having Global Entry membership allows you to expedite security via TSA Precheck only in Honolulu and other US Airports. I must say, that the ground staff from check-in to boarding were efficient and friendly. One piece of information I failed to pack was my Vaccination card or take a photo of both front and back of the card. My fault, I assumed restrictions were lowered and didn't do my proper research prior to the flight. The customer service agent just checked me in and I had the choice of heading back home to pick up my vax card, or chance myself when entering The Philippines without proof of vaccination. Thailand dropped all restrictions from our previous visit Fall of last year. As a foreign traveler entering The Philippines, you're required to complete your eTravel registration to declare proof of vaccination, similar to when entering Japan when proof of vaccination was required. When complete, the website will issue a QR Code prior to entering the country. Service onboard was excellent. Available onboard entertainment on each seat back screens. Being seated in Economy Class, I noticed both lunch and dinner meals includes silverware. For long-haul flights, I'm content. Between Honolulu and Manila, onboard amenities were a pillow & blanket, toothbrush, earphones, two complimentary meals including a mid flight snack, alcohol including red or white wine, beer and other nonalcoholic beverages. Between Manila and Bangkok, it was almost the same. No amenity's were provided on a A321 and each seat back had no inflight screen monitors. But there was a dinner served on the flight going to BKK. Lunch on the return, and free inflight entertainment on each seatback furnished by an A330-300 aircraft. PAL occupies Terminals 1&2 at Manila International Airport(NAIA). When transferring between terminals, it was a bit of organized chaos. What the customer service agent in Honolulu advised us that our checked luggages would automatically transfer between MNL & BKK. Both us and a Thai passenger didn't have faith that our bags would make it through to our final destination. We all had to double check over and over. There was an airport transfer that would shuttle passengers from T1 to T2 without leaving the airport premises. You're escorted by a ticket agent to bypass immigration and customs, and it's required you pass through another security screening as if you are entering an airport for the first time, very similar to making a transit at Incheon Airport. It's not an huge airport like Haneda Airport, but every single person onboard and in NAIA are English friendly, and the most helpful and friendliest airline personnel I've ever come across! Maybe in the future if booked in Business Class, I'd update my review for later.

    Awful service. Stood at the check in counter for 20 minutes as the woman behind the counter…read morestruggled to get me checked in. Made it clear again and again that I wanted an aisle seat. Naturally, PA gave me a middle seat for a 10 hour flight. Absolutely no way I will ever fly with them again, no matter what the cost.

    Photos
    Philippine Airlines - Economy, not bad. No power outlets, just USB-A port.

    Economy, not bad. No power outlets, just USB-A port.

    Philippine Airlines
    Philippine Airlines

    See all

    Zipair Tokyo

    Zipair Tokyo

    3.2(26 reviews)
    1.0 mi

    *Need 24/7 immediate assistance, *Dial Airlines at +1(855) 657~20.18 *phone number. They can help…read morewith booking management customer support, flight changes, and flight modifications. As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

    **FOR 24/7 immediate help** call 1-800-LIVE-PERSON 1-(866)-335-06/78*$$*1+(8OO 731 44O2) to reach…read moremain customer support. They can help with booking management, flight changes, and other travel-related needs As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again

    Photos
    Zipair Tokyo
    Zipair Tokyo - Hayashi Beef (meal add-on)

    Hayashi Beef (meal add-on)

    Zipair Tokyo

    See all

    Japan Airlines - Today's flight, ready to depart Honolulu, for Haneda.

    Japan Airlines

    4.4(59 reviews)
    0.0 mi

    **To reach live human at Airlines call +1 (888) 551-0145 (US) * and reach 'Customer Service…read moredirectly' at any time. This 24/7 toll-free 'phone' line ... As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again..

    **Call main assistance (Toll Free) phone number is +1 866_335~06.78 available anytime (day or…read morenight). As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks

    Photos
    Japan Airlines
    Japan Airlines
    Japan Airlines - JAL Boeing 767-300 extended range.

    See all

    JAL Boeing 767-300 extended range.

    Daniel K Inouye International Airport - HNL - New Anti-Flood Decorations at the C Gates.

    Daniel K Inouye International Airport - HNL

    2.9(2.6k reviews)
    1.0 mi

    Get here in a timely manner. This is a beautiful airport inside and out. Beautiful shops, good spot…read moreto get last minute souvenirs. They do have some Hawaiian eats in the airport, or you can get something simple like a sandwich, coffee or smoothie inside. The staff is friendly, bathrooms are clean. I found the ones towards the entrance and exit to be less busy. Security section looked a bit busy, so plan accordingly. Once I got past that, it was smooth sailing to my gate. Renting a car, all car rental services are a 5 min walk across from airport exit, go up some escalators and you're there. I hope this helps for your next trip. ALOHA

    I wish travel therapy was covered by my health insurance…read more When thinking about this airport, I think about their open-air walkways, outdoor gardens, and carpeting. Is it dated? Yes. But you're not here to linger. I never got to peruse their shops or dine at their eateries as both my arrival and departure times fell out of the scope of normal business hours so no comment on that. Their bathrooms were clean though, although limited. i never realized how much I valued multitude of stalls until I was standing in line after a six-hour flight. I have no qualms flying into or out of Daniel K. Inouye International Airport. It's a solid place that gets you to-and-from.

    Photos
    Daniel K Inouye International Airport - HNL - Office replica of the late U.S. Senator Daniel K. Inouye display at the Daniel K. Inouye International Airport - HNL

    Office replica of the late U.S. Senator Daniel K. Inouye display at the Daniel K. Inouye International Airport - HNL

    Daniel K Inouye International Airport - HNL - "Iwa Soaring" (2021) by Mark Chai from Honolulu

    "Iwa Soaring" (2021) by Mark Chai from Honolulu

    Daniel K Inouye International Airport - HNL - E Gate Area at HNL

    See all

    E Gate Area at HNL

    Hilton Hawaiian Village Waikiki Beach Resort - Hilton Hawaiian Village

    Hilton Hawaiian Village Waikiki Beach Resort

    3.1(3.1k reviews)
    6.3 miWaikiki
    $$$

    My family and I arrived around 1 PM. Our suite was not ready. There are numerous stores and…read morerestaurants in proximity to the resort. We dined in at a nearby restaurant, then walked around seeking Kona coffee. Our suite was ready around 3 PM. The suite was very spacious and I am mostly impressed with the cleanliness. The bathtub did have a ring of discoloration surrounding the drain. I gave my kids showers instead of baths to be on the safer side. I love that there are multiple pools on the resort. Although, I am disappointed that the adult pool closes at 6 PM, which all the other pools close at 9 PM. There is a private beach area, which my kids enjoyed. Beach chairs are $26 each, which are quite expensive. I appreciate the $65 per night dinning credit, which we utilized at the on site market for snacks and water. We enjoyed the brief firework show from our balcony suite. We attended the on site Huli Huli event, which was quite disappointing. I did not enjoy the food and it was pricey. $75 for skewers, corn, and shrimp. Overall, we enjoyed our stay and will contemplate on a return visit in the future.

    We picked the Hilton to stay as we're contemplating joining the membership. But after this…read moreexperience, we'll likely be going Marriott. Check in wasn't bad - busy, but it's a resort so expected. The shops are nice to have near. The real issues was within the Rainbow Tower. The elevators are atrocious to deal with. Enter your floor level and it tells you what elevator to get on - you and the 8 other families with 4+ people trying to get in an elevator at the same time doesn't work. So you're stuck on your floor or the lobby for 10+ minutes waiting. Next - the smell of marijuana and cigarettes coming from nearby balconies. We notified front desk but nothing could be done. And finally? The cockroaches that scurried out from under the ice machine on the floor. The picture obviously isn't inside - but it's a cockroach nonetheless the less.

    Photos
    Hilton Hawaiian Village Waikiki Beach Resort - Paradise Pool

    Paradise Pool

    Hilton Hawaiian Village Waikiki Beach Resort - Super Pool and Beach

    Super Pool and Beach

    Hilton Hawaiian Village Waikiki Beach Resort - Lagoon, Waikiki Beach and Rainbow Tower

    See all

    Lagoon, Waikiki Beach and Rainbow Tower

    Daniel K. Inouye International Airport - Terminal 1 - 7.9.24

    Daniel K. Inouye International Airport - Terminal 1

    3.1(238 reviews)
    0.4 mi

    I have been to this airport a total of 6 times in my life, 4 of which I was just a teenager. Many…read morethings have changed since the last time I was here to this trip. There is quite a distance from the gates to baggage check. With the storm being fully active when we landed (late due to delay) with part of the airport passage ways being open air, there was flooding in certain areas between the gates and baggage claim. Our baggage came down rather quickly and we were greeted with Leis & a shuttle to our hotel. Though some of the areas were wet and flooded, this airport is really well run. Even upon our return to head back to the mainland, TSA lines were not outrageous and fairly quick to get through security. One thing we did notice when flying out of this airport was that all carry on baggage must go through an additional xray machine right before boarding, this is an agriculture check - which takes boarding the plane take slightly longer than other airports. Even with the added step getting through the airport was a breeze.

    Hawaiian Airlines is the worst airline organization I have ever seen in my entire life. I will…read morestand by that statement until the day I die. I have traveled across the Middle East, Europe, and Africa. I have flown to more countries than I can count. I've gone through airports with insecure systems, airports where absolutely zero English was spoken, and somehow still managed to check my bags and get my items where they needed to go. This is not a personal opinion. This is a fact based on experience. Hawaiian Airlines is the most disorganized airline I have ever seen in my life, and honestly, I could see them going out of business. As you can see from the pictures, there is absolutely nobody assisting customers. I don't know if they are short-staffed because they refuse to hire people or refuse to pay decent wages, but nobody is there to help because the employees themselves appear overwhelmed with responsibility. Secondly, you have to wait in a completely separate line just to get your bags tagged. If the system fails and doesn't allow you to check in properly, you have to restart the entire process from the beginning. Then, after finally tagging your bags, there is another completely separate line just to drop the bags off. If something goes wrong again, you are sent all the way back to the beginning. It makes absolutely no sense. You know the system where you get your bag tag and boarding pass, then drop your bags? The system used by 99.9% of airlines? I assume Hawaiian Airlines leadership said, "I have an idea. I'm going to make this whole system complicated and confusing for my customers." There are multiple breakdowns in this entire process. You have five employees running back and forth trying to help move bags, but only one main line that splits into two checkpoints for customers trying to check in. Instead of having workers properly stationed at counters assisting customers with bag weighing and bag drop, they have thousands of kiosks with nobody available to help anyone use them. Customers are left standing around trying to figure out broken computer systems that do not scan properly, do not recognize confirmation codes, and constantly fail during check-in. It is a complete mess. I will say this: the flight attendants were very nice, the plane itself was wonderful, and the staff assisting once I finally made it to the front were helpful. But the entire experience beforehand was unnecessarily complicated for absolutely no reason. There are actual classes and professional systems dedicated to organization and customer flow, and Hawaiian Airlines would greatly benefit from them because they are completely failing in this aspect. Lastly, Hawaiian Airlines needs to get its shit together.

    Photos
    Daniel K. Inouye International Airport - Terminal 1 - 10.28.24 Aloha!

    10.28.24 Aloha!

    Daniel K. Inouye International Airport - Terminal 1 - 11-9-24. Spacious & Roomy

    11-9-24. Spacious & Roomy

    Daniel K. Inouye International Airport - Terminal 1 - Off to Kauai for a week

    See all

    Off to Kauai for a week

    Delta Air Lines - airlines - Updated May 2026

    Loading...
    Loading...
    Loading...