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    Asiana Airlines

    3.8 (22 reviews)

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    Alvin A.

    *Full Disclosure* Yelp is not available in South Korea & Thailand. This flight was from HNL-ICN-BKK on 07/01/24 and return flight BKK-ICN-HNL on 07/15/24. All my reviews on holiday are on my TripAdvisor account :-) Me and my other half last time flying on Asiana Airlines was almost ten years ago. They are one of South Korea's major airlines, with a fleet size serving international destinations serving Incheon International Airport going almost all around the world, they can get you to farther destinations on other airlines partners in the Star Alliance Team. Booking online is easy. Online check-in was seemless, and with 3 hours check-in time, it was great. Having Global Entry membership allows you to expedite security with TSA Precheck only in Honolulu or another US Airports. I must say, all the ground staff from check-in to boarding were exceptional, efficient and friendly. Service onboard was excellent. Free onboard entertainment on each seat back screens. Being seated in Economy Class, I noticed all the lunch and dinner was served silverware. For long-haul flights, I'm content. Between Honolulu and Incheon, onboard amenities included a pillow & blanket, disposable slippers, toothbrush, earphones, two complimentary meals including a mid flight snack, limited alcohol including red or white wine, and beer. Duty-Free Shopping also available. Between Incheon and Bangkok was still considered an International Flight. Amenities that are complimentary were a pillow & blanket, earphones, dinner going to BKK, Lunch on the return flight to ICN, free inflight entertainment on each seatback, and Duty-Free Shopping. Asiana occupies Terminal 1 at Incheon International Airport. When transferring to another destination, it's required you pass through another security screening as if you are entering an airport for the first time. It's a massive airport with lots of people movers, English friendly signage's, and English friendly airport personnel. Transit almost feels like a US Airport because of the amount of people transferring flights from Asiana's large route network. Maybe in the future if we're booked in Business/First Class, I'll update my review with Lounge Access and flight experience. HNL to BKK there's several airline options that you can choose from. There are no non-stop flights. If there were, it would make traveling time cut short and ideal for travelers who don't want to stop for few hours on any layovers. We were very worried flying over Japan as that was the most turbulent portion of the flight. Several times the pilots and cabin crew had to pause service and remind passengers to remain seated and refrain from using the restroom. Luckily no passengers were injured and everyone okay. Pilots flew very safe and kept us informed about our flight status. Asiana Airlines was on-time out of Honolulu. But out of Incheon, there was a small delay due to aircraft congestion on the runway. No late arrivals and no misconnection during transit. I was so glad they do proper boarding process on our flights. Always starting with people who need special assistance onto the aircraft, first class followed by economy. You have the option of a Korean Bibimbap, or western meal. Mid-flight, a sandwich was offered even while you're asleep. Another hot meal is offered prior to landing in ICN. On the 5 hour flight to and from BKK, there is one hot meal served with Bibimbap as one option, and a western meal as another. Wonderful, friendly and professional service on the flight. Beverage options were soda, fruit juices, coffee/tea, wine and beer are your complimentary alcohol. Very spacious on the B777, a bit tight and cramped on the A330 in economy. Overhead bins are wide and space is available for carry-ons. Restrooms are very nice and tidy. Your typical amenities, like lotion, cologne, face toner. I like the touch-less features on the toilet and sinks on the B777. IFE offers free movies, television shows both in Korean and English. WiFi is not available onboard.

    777
    Dean N.

    I finally had the opportunity to fly Asiana Airlines and I like the airlines. I found the boarding process to be easy. The flight crew was very friendly and ensured that they attended their passengers well. I actually found them to be more attentive than the airlines I flew in November to Japan. I was surprised that they fed us well for the flight to Incheon. They served two lunch dishes and a snack. For lunch I had the Bibipap which was the right portion. It was not too large or too small so the serving size was just right. I did have trouble using the metal chop sticks provided, but I believe that is always the problem with me for the type of chopsticks. The snack I requested to have the sandwich. I was eyeing the hot ramen noodles which they are noted for, but opted not to have it. The 2nd lunch dish I opted for was the shrimp fried rice. It was a Korean version of shrimp fried rice as it was not mixed or stirred together as what I am normally used too. I was able to sleep for probably 1.5 hours on the near 10 hour flight. Praise the lie flat seats. The entertainment selection was okay. They offered a nice selection on Hollywood, Korean, Asia films and music for your disposal. I coincidentally flew on the last flight for their last 747 aircraft from ICN to TPE. The Asiana crew gathered at the gate and there was a small model 747 to commemorate the ceremony. Numerous crew members as well as aviation geeks converged at the gate. We received a commemorative gift for the send off. As the plane disembarked, the ground crew waved goodbye. When the flight landed in Taipei, the fire brigade was there shooting water at the plane with ground crew waving. Not intentionally, but I was the first person to exit the plane and there was a camera crew filming as the passengers left. It was surreal.

    Business Class seating
    Maile K.

    The very best airlines I have ever had the pleasure of using. Especially on a long flight to Korea. Upon the opening of the ticket counters in Honolulu, the staff lines up and greets the passengers, in unison, in Korean, and a bow. It was very cool. Very friendly patient and attentive. We had a group of seven and processing us took a bit of time. One of the pieces of our luggage got flagged and the agent escorted my niece to the evaluating room. After the doors to the plane have closed, the staff aligns throughout the plane and greet passengers, in unison and in Korean. In Business Class, the BC "manager" introduces herself to the passengers, personally. The Business Class seats are like First Class on other airlines. Tons of leg room, little cubbies for your shoes when you change to airline slippers. The seats have multiple settings that include partial prone position. The legroom is crazy! My nephew was able to sit nicely on the floor in front of his seat. He's 12. Each seat is equipped with pillow & blanket and passengers are given airline slippers and a toiletry bag consisting of an eye mask, socks, toothbrush & toothpaste, lotion, tissue and a comb. Meals in BC are served on little table cloths, with glassware, silverware and dinnerware. Tiny bottles of balsamic olive oil for bread dipping are standard. If you happen to be sleeping during the meal service, the flight crew will leave a note on your tv monitor. (Sorry, I don't know what mine said as it was too far away from me to see) Aside from meals, one can get ramen and some other things at anytime during the flight. All you have to do is ask. The lavatories in BC are very clean. It's almost as if they tidy up after every couple people. The floor is clean and dry, and smells nice, not like the econo lav's There are also some amenities available in there, too. If you are headed to Korea, I highly recommend Asiana Airlines!! Happy flying!

    Bibimbap (meat vegetables rice bowl) daikon, and dried little fish snack, and kit kat. I loved the food
    Catherine Y.

    May 2017- Honolulu to Korea the flight was the best I've ever been on:))) I was soooo nervous about the flight because it was so long ugh, but I was pleasantly surprised! Service was great the ladies are so nice even if we couldn't really understand each other and the meals were better than anything I've ever had on an airplane. Airplane seats and lack of space are still the worst thing about flying no exception there :/ but the blanket, pillow, and travel slippers offered definitely made me feel luxurious. Can't wait to fly again with Asiana.

    JW Black & Coke at the Asiana Lounge in Inchon

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    Ask the Community - Asiana Airlines

    Review Highlights - Asiana Airlines

    If my memory serves, we had two meals from Honolulu to Incheon, and another meal from Incheon to Hong Kong.

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    Hawaiian Airlines - Pilots waiting...

    Hawaiian Airlines

    2.2(2.6k reviews)
    0.0 mi

    **Call $$ +1(888) (738) 06.99** or +1(844) (300) 00.12** to connect with Airlines® customer…read moresupport for help with flight reservations, cancellations, or itinerary adjustments. Emerald members can access premium care services.** As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again..

    Available 24/7, customer support at +1~(866)~335-06.78** can assist you with booking issues and…read moreflight change requests. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

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    Hawaiian Airlines - First time going to Ontario, California!

    First time going to Ontario, California!

    Hawaiian Airlines - 25 agents but can't load the plane on time (after a 3 hour delay).

    25 agents but can't load the plane on time (after a 3 hour delay).

    Hawaiian Airlines - Outside

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    Outside

    United Airlines - Waiting for my flight to Houston.......

    United Airlines

    1.8(387 reviews)
    0.1 mi

    Four stars last year, 5 stars now. How does an airline, other than Japan Airlines or ANA get a…read more5-star (forget Dubai Air, can't afford to fly that in this lifetime)... I didn't like the fact that United changed my flight times 2x, but that's my fault for booking it out several months in advance, but I also was given the option to cancel with a full refund or re-book, which I took full advantage of. I had to pay a little more to land in a smaller airport because the time was more advantageous than landing later in a larger airport, which would have shaved off a significant portion of time on our vacation. THE APP: The best airlines app I've ever used! Smooth, no glitches, flight updates, gate information, baggage claim number, track your bags in real-time, the ability to change your seats in real-time, pay for luggage, find your rideshare map, get your boarding pass, skip the lines, all from the app! THE WEBSITE: I like that you can see your seats on United before you put in all of your payment information, unlike some other airlines (ahem, Hawaiian). COMFORT : We flew one-way from HNL to FLL with a stop in IAH, and on the way home, MCO to HNL with a stop in DEN (80's Cruise - look for the review soon). Both IAH and DEN used Airbus, which is smaller and more "modern" with in-flight touch/entertainment screens; and the older Boeing (to/from HNL), a super-large, older plane with generous leg room (one of the longest we've ever had). I heard a traveler complaining about the older Boeing not having the movie touch-screen, but the older Boeing 777-200's seat configuration allows for a few 2-seaters toward the rear of the aircraft, and I'd rather sit with my husband over sitting with a stranger in a 3-seat config for a touch-screen anyday! This feature alone will make me a loyal United flyer, as long as they keep the 777-200 Boeing! ON TIME: No delays. We almost had one, but the United app kept us updated the entire time, and we were actually early. SERVICE: The flight attendants/pilots were very friendly. The attendants frequently walked up and down the aisles offering refreshments and trash service, unlike some other airlines, where I had to hoard the trash for hours before they came by so I could get up to use the bathroom (ahem, Hawaiian). FOOD: United allows for dietary restrictions and allows for vegan, ovo-lacto, Asian vegetarian, vegetarian, etc. We ordered the Asian Veg on our app ahead of time prior to the flight and we got hot meals before everyone else; it was so delicious that I actually was inspired to create the fresh cucumber salad when we came home! LUGGAGE FEES: $40 for the first check-in, $50 for the second luggage. Option to check in your carryon for free on full flights and in some cases, move up to Boarding Position 2 (out of 6) if you volunteer your carry-on. Flown on United twice recently, and wasn't subject to the WILMA (look it up). OTHER: Blankets in sealed packages and I needed an extra due to the cold cabin; attendant was friendly and gave me another. We had an emergency prior to landing in IAH with a man in an aisle across from us who thought he was having a heart attack and the United staff was professional and level-headed from beginning to the end. The man was alright and was able to walk off with EMT. RETURN FACTOR: I am a fan! As long as they will keep the 777-200 Boeing config and their stellar service/communication, will start becoming a repeat customer not chasing the cheapest flight.

    My recent trip from Chicago (ORD) to Kona, HI started off rocky with several cancellations and…read morerebooking issues, but I have to give major credit to the teams who stepped up and turned the situation around. After the initial cancellations, we were rebooked on United for the first leg to LAX -- and that ended up being an excellent flight. The service was smooth, professional, and truly exceeded expectations. The crew was attentive, the aircraft was comfortable, and the overall experience immediately relieved a lot of the stress from the earlier disruptions. From LAX, we switched back to Delta for the next leg to Honolulu. Delta went above and beyond to make the delay easier on us: * Overnight hotel accommodations provided * Food vouchers covered meals * Uber transportation to and from the airport was arranged Those extra steps made a huge difference and showed a real commitment to customer care. By the time we boarded the final leg of our journey, everything felt seamless again. What started as a frustrating travel day truly turned into a reminder of how great airline service can be when teams go the extra mile. Huge thanks to both United and Delta for making sure we were taken care of every step of the way. We finally arrived in Kona with our spirits high and gratitude even higher. Highly recommend -- top-notch service all around.

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    United Airlines - Hnl- Lax

    Hnl- Lax

    United Airlines - On board...

    On board...

    United Airlines - View walking to Terminal 2

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    View walking to Terminal 2

    Alaska Airlines - Ticketing area... no one is there at 3pm

    Alaska Airlines

    2.6(218 reviews)
    0.1 mi

    April 22, 2026 was the day the Alaska Eskimo and the Hawaiian Pualani officially married.... and…read morethis here is an update to my skimpy review of yesterday. Continuing on, the transition has not been the easiest I'm sure for the traveler, the airline employees and all others who were involved however slight in this marriage of Pualani and the Eskimo. The backhouse infrastructure is in full force and effect, and very noticeable starting with the reservation and check in processes. The combination of backhouse staffing was in the works over the past few years and has now come full circle. The jury is out still and all we can do is cross our fingers and hope for the best. The front of the house still uses the Pualani logo and designs in the terminal and on the flights (my first review outlines this) Gate and boarding area for interisland and domestic flights remain the same (so far). For the Hawaiian traveler, you will have many more options with Alaska especially on the domestic front. For the Alaska traveler, it's much easier now for you to visit the land of Aloha.! Happy Traveling (ps- 4th star for the unending dedication by the remaining Hawaiian Employee Alumi)

    **Need 24/7 quick assistance, *Call Airlines at* +1(855) 657~51.35 *phone number. They can help…read morewith booking management customer support, flight changes, and flight modifications. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

    Photos
    Alaska Airlines - 3/10/24

    3/10/24

    Alaska Airlines - AK snow prior to landing

    AK snow prior to landing

    Alaska Airlines - Departing O'ahu (08/29/24). @AlaskaAir #Honolulu #Oahu #Hawaii #Airport #Travel

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    Departing O'ahu (08/29/24). @AlaskaAir #Honolulu #Oahu #Hawaii #Airport #Travel

    Philippine Airlines

    Philippine Airlines

    2.5(22 reviews)
    0.0 mi

    *Full Disclosure* Yelp is not available in Thailand, but is present in The Philippines…read more These flights were from HNL-MNL on 04/13/23, MNL-BKK on 04/14/23. A week later BKK-MNL on 04/20/24 and return flight MNL-HNL on 04/27/23. All my reviews in Thailand are on my Tripadvisor account. Me and my other half's last time flying on PAL was Precovid Feb 2020. Not only they are The Philippines Flagship Carrier, they are the oldest airline in Asia. Although they can get you to major destinations across Asia and all ASEAN countries, they aren't in Alliance with other major airline carriers. Booking online was easy. Upon waking up that morning prior to departure, I noticed the flight was delayed by 1 1/2 hours. Which gave ample time to make our way to the airport to grab a bite and coffee before boarding the plane. Online check-in was successful, with 3 hours check-in time, it was sufficient. Having Global Entry membership allows you to expedite security via TSA Precheck only in Honolulu and other US Airports. I must say, that the ground staff from check-in to boarding were efficient and friendly. One piece of information I failed to pack was my Vaccination card or take a photo of both front and back of the card. My fault, I assumed restrictions were lowered and didn't do my proper research prior to the flight. The customer service agent just checked me in and I had the choice of heading back home to pick up my vax card, or chance myself when entering The Philippines without proof of vaccination. Thailand dropped all restrictions from our previous visit Fall of last year. As a foreign traveler entering The Philippines, you're required to complete your eTravel registration to declare proof of vaccination, similar to when entering Japan when proof of vaccination was required. When complete, the website will issue a QR Code prior to entering the country. Service onboard was excellent. Available onboard entertainment on each seat back screens. Being seated in Economy Class, I noticed both lunch and dinner meals includes silverware. For long-haul flights, I'm content. Between Honolulu and Manila, onboard amenities were a pillow & blanket, toothbrush, earphones, two complimentary meals including a mid flight snack, alcohol including red or white wine, beer and other nonalcoholic beverages. Between Manila and Bangkok, it was almost the same. No amenity's were provided on a A321 and each seat back had no inflight screen monitors. But there was a dinner served on the flight going to BKK. Lunch on the return, and free inflight entertainment on each seatback furnished by an A330-300 aircraft. PAL occupies Terminals 1&2 at Manila International Airport(NAIA). When transferring between terminals, it was a bit of organized chaos. What the customer service agent in Honolulu advised us that our checked luggages would automatically transfer between MNL & BKK. Both us and a Thai passenger didn't have faith that our bags would make it through to our final destination. We all had to double check over and over. There was an airport transfer that would shuttle passengers from T1 to T2 without leaving the airport premises. You're escorted by a ticket agent to bypass immigration and customs, and it's required you pass through another security screening as if you are entering an airport for the first time, very similar to making a transit at Incheon Airport. It's not an huge airport like Haneda Airport, but every single person onboard and in NAIA are English friendly, and the most helpful and friendliest airline personnel I've ever come across! Maybe in the future if booked in Business Class, I'd update my review for later.

    Awful service. Stood at the check in counter for 20 minutes as the woman behind the counter…read morestruggled to get me checked in. Made it clear again and again that I wanted an aisle seat. Naturally, PA gave me a middle seat for a 10 hour flight. Absolutely no way I will ever fly with them again, no matter what the cost.

    Photos
    Philippine Airlines - Economy, not bad. No power outlets, just USB-A port.

    Economy, not bad. No power outlets, just USB-A port.

    Philippine Airlines
    Philippine Airlines

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    Zipair Tokyo

    Zipair Tokyo

    2.9(16 reviews)
    1.0 mi

    To Speak directly at Zipair Tokyo Airlines call 1-833-350-0716**@@*1-866-[335]-06.78 (US) for '24/7…read morecustomer service' assistance with new bookings, flight changes, and cancellations. This line is available to connect with a live agent anytime, including for urgent issues. General customer support options can also be explored through their website. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again

    **To reach live human at Airlines call 1 877 251 1811™. (US) * and reach 'Customer Service…read moredirectly' at any time. This 24/7 toll-free 'phone' line ... As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again..

    Photos
    Zipair Tokyo
    Zipair Tokyo - Hayashi Beef (meal add-on)

    Hayashi Beef (meal add-on)

    Zipair Tokyo

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    Japan Airlines - Today's flight, ready to depart Honolulu, for Haneda.

    Japan Airlines

    4.5(51 reviews)
    0.1 mi

    For immediate help, you can call customer support at $$ 1 (866) 867 (3648). This line is open 24/7,…read moreso you can quickly connect with a real person for any travel-related assistance. One of the most convenient aspects of this service is its round-the-clock availability. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again..

    For immediate help, you can call customer support at $$ 1 (866) 867 (3648). This line is open 24/7,…read moreso you can quickly connect with a real person for any travel-related assistance. One of the most convenient aspects of this service is its round-the-clock availability. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again..

    Photos
    Japan Airlines
    Japan Airlines
    Japan Airlines - JAL Boeing 767-300 extended range.

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    JAL Boeing 767-300 extended range.

    Delta Air Lines - 8 am flight

    Delta Air Lines

    2.6(182 reviews)
    0.0 mi

    My recent trip from Chicago (ORD) to Kona, HI started off rocky with several cancellations and…read morerebooking issues, but I have to give major credit to the teams who stepped up and turned the situation around. After the initial cancellations, we were rebooked on United for the first leg to LAX -- and that ended up being an excellent flight. The service was smooth, professional, and truly exceeded expectations. The crew was attentive, the aircraft was comfortable, and the overall experience immediately relieved a lot of the stress from the earlier disruptions. From LAX, we switched back to Delta for the next leg to Honolulu. Delta went above and beyond to make the delay easier on us: * Overnight hotel accommodations provided * Food vouchers covered meals * Uber transportation to and from the airport was arranged Those extra steps made a huge difference and showed a real commitment to customer care. By the time we boarded the final leg of our journey, everything felt seamless again. What started as a frustrating travel day truly turned into a reminder of how great airline service can be when teams go the extra mile. Huge thanks to both United and Delta for making sure we were taken care of every step of the way. We finally arrived in Kona with our spirits high and gratitude even higher. Highly recommend -- top-notch service all around.

    Joseph Wong shout to you for superior customer service and check in. You made my solo trip w/my…read moretoddler so much more manageable. Mahalo for going above and beyond.

    Photos
    Delta Air Lines - Proper dinner on the plane.

    Proper dinner on the plane.

    Delta Air Lines - Early morning flight

    Early morning flight

    Delta Air Lines

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    Daniel K Inouye International Airport - HNL - New Anti-Flood Decorations at the C Gates.

    Daniel K Inouye International Airport - HNL

    2.9(2.6k reviews)
    1.0 mi

    Get here in a timely manner. This is a beautiful airport inside and out. Beautiful shops, good spot…read moreto get last minute souvenirs. They do have some Hawaiian eats in the airport, or you can get something simple like a sandwich, coffee or smoothie inside. The staff is friendly, bathrooms are clean. I found the ones towards the entrance and exit to be less busy. Security section looked a bit busy, so plan accordingly. Once I got past that, it was smooth sailing to my gate. Renting a car, all car rental services are a 5 min walk across from airport exit, go up some escalators and you're there. I hope this helps for your next trip. ALOHA

    I wish travel therapy was covered by my health insurance…read more When thinking about this airport, I think about their open-air walkways, outdoor gardens, and carpeting. Is it dated? Yes. But you're not here to linger. I never got to peruse their shops or dine at their eateries as both my arrival and departure times fell out of the scope of normal business hours so no comment on that. Their bathrooms were clean though, although limited. i never realized how much I valued multitude of stalls until I was standing in line after a six-hour flight. I have no qualms flying into or out of Daniel K. Inouye International Airport. It's a solid place that gets you to-and-from.

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    Daniel K Inouye International Airport - HNL - Office replica of the late U.S. Senator Daniel K. Inouye display at the Daniel K. Inouye International Airport - HNL

    Office replica of the late U.S. Senator Daniel K. Inouye display at the Daniel K. Inouye International Airport - HNL

    Daniel K Inouye International Airport - HNL - "Iwa Soaring" (2021) by Mark Chai from Honolulu

    "Iwa Soaring" (2021) by Mark Chai from Honolulu

    Daniel K Inouye International Airport - HNL - E Gate Area at HNL

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    E Gate Area at HNL

    Hilton Hawaiian Village Waikiki Beach Resort - Hilton Hawaiian Village

    Hilton Hawaiian Village Waikiki Beach Resort

    3.1(3.1k reviews)
    6.3 miWaikiki
    $$$

    My family and I arrived around 1 PM. Our suite was not ready. There are numerous stores and…read morerestaurants in proximity to the resort. We dined in at a nearby restaurant, then walked around seeking Kona coffee. Our suite was ready around 3 PM. The suite was very spacious and I am mostly impressed with the cleanliness. The bathtub did have a ring of discoloration surrounding the drain. I gave my kids showers instead of baths to be on the safer side. I love that there are multiple pools on the resort. Although, I am disappointed that the adult pool closes at 6 PM, which all the other pools close at 9 PM. There is a private beach area, which my kids enjoyed. Beach chairs are $26 each, which are quite expensive. I appreciate the $65 per night dinning credit, which we utilized at the on site market for snacks and water. We enjoyed the brief firework show from our balcony suite. We attended the on site Huli Huli event, which was quite disappointing. I did not enjoy the food and it was pricey. $75 for skewers, corn, and shrimp. Overall, we enjoyed our stay and will contemplate on a return visit in the future.

    We picked the Hilton to stay as we're contemplating joining the membership. But after this…read moreexperience, we'll likely be going Marriott. Check in wasn't bad - busy, but it's a resort so expected. The shops are nice to have near. The real issues was within the Rainbow Tower. The elevators are atrocious to deal with. Enter your floor level and it tells you what elevator to get on - you and the 8 other families with 4+ people trying to get in an elevator at the same time doesn't work. So you're stuck on your floor or the lobby for 10+ minutes waiting. Next - the smell of marijuana and cigarettes coming from nearby balconies. We notified front desk but nothing could be done. And finally? The cockroaches that scurried out from under the ice machine on the floor. The picture obviously isn't inside - but it's a cockroach nonetheless the less.

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    Hilton Hawaiian Village Waikiki Beach Resort - Paradise Pool

    Paradise Pool

    Hilton Hawaiian Village Waikiki Beach Resort - Super Pool and Beach

    Super Pool and Beach

    Hilton Hawaiian Village Waikiki Beach Resort - Lagoon, Waikiki Beach and Rainbow Tower

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    Lagoon, Waikiki Beach and Rainbow Tower

    Asiana Airlines - airlines - Updated May 2026

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