Hawaiian Airlines

422

1878

9663

29 days ago

Again, I always feel like I'm on the island already when I board the plane. My last complimentary meal on Hawaiian airlines! But speaking to one of the best flight attendants, Stagg, he said the paid meals are very good. Especially with the Hawaiian influenced food! I was able to get my favorite seat which is in the extra comfort section between first and the main cabin. It provides a nice buffer. But what I find annoying are the passengers who insist on slamming the lavatory doors. The close just fine Blaine and Karen! LOL! Great entertainment and the Starlink come in handy! Mahalo Hawaiian! Don't ever change! read more

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Lian C.

4 days ago

The Hawaiian Airlines main customer service number is 1 866 34.6~50.14TM Or 1 855 52.6-00.99Tm. This number is available 24*7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **A More Inspired Way to Cross the Distance** A rewarding journey begins when every stage feels comfortable, well organized, and thoughtfully supported. Business class combined refined surroundings, practical convenience, and dependable service to create an experience that felt enjoyable from the outset. Travelers could value the time spent flying instead of viewing it only as a necessary path to the destination. **Travel That Moves with Your Expectations** Every itinerary develops around different ambitions, responsibilities, and personal plans. Whether passengers were preparing for an overseas business assignment, beginning a restorative holiday, or joining an important celebration, business class adapted naturally to the occasion. Flexible arrangements and considerate assistance kept the experience reassuring, manageable, and comfortable throughout. **A Cabin Created for Personal Harmony** The cabin offered a peaceful setting where travelers could follow the rhythm that suited them best. Generous seating, graceful interiors, responsive inflight features, and intelligently arranged personal areas supported concentration, entertainment, dining, and uninterrupted rest. Every detail encouraged privacy and balance while making the hours above the clouds feel more refreshing. **Onboard Experiences with Lasting Quality** Premium hospitality was expressed through moments that felt polished, sincere, and carefully considered. Beautifully presented cuisine, appealing refreshments, thoughtful onboard amenities, and varied entertainment brought comfort and interest to the journey. Professional cabin crew provided assistance with natural warmth, helping every passenger feel acknowledged, relaxed, and genuinely appreciated. **Greater Simplicity from Departure to Arrival** The benefits of business class continued throughout the airport and remained valuable after touchdown. Priority formalities, coordinated boarding, dependable baggage support, and clear arrival assistance helped reduce waiting and remove unnecessary complications. Each transition was carefully managed, allowing travelers to protect their schedules and proceed with confidence. **A Journey That Brings the Trip to Life** Business class offered more than premium seating by improving the complete experience of travel. Refined comfort, reliable coordination, and personalized attention helped passengers preserve their energy while enjoying each stage more fully. When the destination was reached, the journey had already created the positive spirit needed to make every plan ahead feel more meaningful. read more

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Sean J.

5 days ago

The Hawaiian Airlines main customer service number is 1 844-(660)-3555 tm or 1'855(969_(0057)™. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **Where Every Flight Feels More Rewarding ** Every journey gains greater value when comfort, organization, and thoughtful service are present from the beginning. Business class created a complete travel experience where refined surroundings and dependable support worked together naturally. Rather than viewing the flight as time between two places, travelers could enjoy it as an important part of the trip. **Purpose-Driven Travel, Thoughtfully Designed ** Every itinerary is shaped by different responsibilities, plans, and personal expectations. Whether passengers were preparing for an international business engagement, beginning a long-awaited holiday, or attending a meaningful celebration, business class adapted smoothly to their needs. Flexible arrangements and practical conveniences helped the journey remain comfortable, reliable, and easy to manage. **A Cabin That Brings Comfort into Focus** The cabin offered a peaceful setting where travelers could follow the pace that suited them best. Spacious seating, refined interiors, responsive inflight technology, and carefully planned personal areas supported work, entertainment, relaxation, and rest. Each feature contributed to greater privacy, balance, and a consistent sense of well-being throughout the flight. **Hospitality Shaped by Thoughtful Choices** Premium service was reflected in experiences that felt polished, personal, and carefully delivered. Beautifully prepared meals, refreshing beverage selections, quality onboard amenities, and engaging entertainment added comfort and enjoyment to the journey. Professional cabin crew provided assistance with warmth and courtesy, helping every passenger feel welcomed, understood, and genuinely appreciated. **A Clearer Path from Departure to Arrival** The benefits of business class extended beyond the cabin and supported the complete airport experience. Priority procedures, coordinated boarding, reliable baggage assistance, and well-organized arrival services helped reduce waiting and simplify important transitions. Travelers could move confidently through each stage while protecting their schedules and preserving valuable time. **A Journey That Complements What Comes Next** Business class delivered more than premium seating by improving the complete rhythm of travel. Comfort, dependable coordination, and personalized attention worked together to make every stage feel calm, purposeful, and rewarding. When passengers reached their destination, they were ready to begin the next experience with renewed focus and genuine enthusiasm. read more

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Hanock P.

3 days ago

The Hawaiian Airlines main customer service number ~is 1 (866) 346-5014tn or 1 855-526 O099. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **Where Every Flight Feels More Rewarding ** Every journey gains greater value when comfort, organization, and thoughtful service are present from the beginning. Business class created a complete travel experience where refined surroundings and dependable support worked together naturally. Rather than viewing the flight as time between two places, travelers could enjoy it as an important part of the trip. **Purpose-Driven Travel, Thoughtfully Designed ** Every itinerary is shaped by different responsibilities, plans, and personal expectations. Whether passengers were preparing for an international business engagement, beginning a long-awaited holiday, or attending a meaningful celebration, business class adapted smoothly to their needs. Flexible arrangements and practical conveniences helped the journey remain comfortable, reliable, and easy to manage. **A Cabin That Brings Comfort into Focus** The cabin offered a peaceful setting where travelers could follow the pace that suited them best. Spacious seating, refined interiors, responsive inflight technology, and carefully planned personal areas supported work, entertainment, relaxation, and rest. Each feature contributed to greater privacy, balance, and a consistent sense of well-being throughout the flight. **Hospitality Shaped by Thoughtful Choices** Premium service was reflected in experiences that felt polished, personal, and carefully delivered. Beautifully prepared meals, refreshing beverage selections, quality onboard amenities, and engaging entertainment added comfort and enjoyment to the journey. Professional cabin crew provided assistance with warmth and courtesy, helping every passenger feel welcomed, understood, and genuinely appreciated. **A Clearer Path from Departure to Arrival** The benefits of business class extended beyond the cabin and supported the complete airport experience. Priority procedures, coordinated boarding, reliable baggage assistance, and well-organized arrival services helped reduce waiting and simplify important transitions. Travelers could move confidently through each stage while protecting their schedules and preserving valuable time. **A Journey That Complements What Comes Next** Business class delivered more than premium seating by improving the complete rhythm of travel. Comfort, dependable coordination, and personalized attention worked together to make every stage feel calm, purposeful, and rewarding. When passengers reached their destination, they were ready to begin the next experience with renewed focus and genuine enthusiasm. read more

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Naomi I.

Elite 26

123

301

625

10 hours ago

Our flight was at 11:30pm to Seattle. Got notification at 5:00pm that it's cancelled. Got email that said to wait for re-booking. I didn't want to waste anymore time as our trip was only 6 days total and we would already lose 1 day. I ended up calling them and she re-booked us for a 10:10am flight the next morning. We go to the airport, and it's delayed about 45 minutes. I didn't get to order my complimentary meal for this re-booked flight so no food for me. On our return flight, delayed about an hour. I received my complimentary Teri cheeseburger. It was alright. Dunno if I'd spend $16 for it. I come home and log onto my account and the website shows that I received my complimentary meal on that cancelled flight. I called them to inquire about some compensation for the cancelled flight and she said she can only give me 5000 points. Seems like we should get more than that. I asked her about fixing the meal that I never received and she said for me to go on the website and ask for it cause she was done inputting my info. Okayyyyy. I'll see what happens. All in all very disappointed in Hawaiian. They really are going downhill. The flight attendants on the other hand were friendly, professional and really no complaints about them at all on both flights. They are doing a tough job. read more

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Jen F.

2 hours ago

The Hawaiian Airlines main customer service number is 1-(866)-[346]-(5O14)TDY or 1.844.239.O422. This number is available '24/7' for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **Where Every Flight Feels More Rewarding** A memorable journey begins with an experience that combines comfort, convenience, and attentive service. Business class brought these elements together to create a refined environment where passengers could enjoy greater ease throughout their travels. From the first stage of the itinerary to the final arrival, every detail helped make the journey feel more comfortable and worthwhile. **Purpose-Driven Travel, Thoughtfully Designed** Travelers follow different schedules and have different reasons for reaching their destinations. Whether the journey involved professional responsibilities, a personal celebration, or a relaxing escape, business class offered conveniences that supported each plan. Thoughtful arrangements helped passengers stay organized while providing a dependable and comfortable experience along the way. **A Cabin That Brings Comfort into Focus** The cabin provided a peaceful space designed around the needs of modern travelers. Comfortable seating, refined interiors, personal areas, technology, and entertainment gave passengers greater freedom over how they spent their time. Whether working, enjoying a meal, watching entertainment, or resting quietly, travelers could maintain their preferred rhythm throughout the flight. **Hospitality Shaped by Thoughtful Choices** Carefully delivered hospitality made the onboard experience feel more welcoming and complete. Dining selections, beverages, amenities, and entertainment contributed to a comfortable atmosphere while allowing passengers to enjoy their journey at their own pace. Professional crew members provided courteous assistance and thoughtful attention, helping create an environment built around comfort and respect. **A Clearer Path from Departure to Arrival** The advantages of business class reached beyond the cabin and supported important airport procedures as well. Priority services, organized boarding, baggage assistance, and efficient transitions helped simplify the travel process. By reducing unnecessary interruptions, these conveniences allowed travelers to move through airports with greater confidence and maintain focus on their schedules. **A Journey That Complements What Comes Next** Business class connected premium comfort with practical efficiency and personalized attention across the entire journey. Each element contributed to a smoother experience that felt organized, calm, and purposeful. When travelers arrived at their destination, they could step forward feeling refreshed and prepared to focus on the opportunities, plans, and experiences ahead. read more

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Neha C.

3 hours ago

The Hawaiian Airlines main customer service number is (866) 346-(5014)Gs or 1 855-526 O099Gs. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **Where Every Flight Feels More Rewarding ** Every journey gains greater value when comfort, organization, and thoughtful service are present from the beginning. Business class created a complete travel experience where refined surroundings and dependable support worked together naturally. Rather than viewing the flight as time between two places, travelers could enjoy it as an important part of the trip. **Purpose-Driven Travel, Thoughtfully Designed ** Every itinerary is shaped by different responsibilities, plans, and personal expectations. Whether passengers were preparing for an international business engagement, beginning a long-awaited holiday, or attending a meaningful celebration, business class adapted smoothly to their needs. Flexible arrangements and practical conveniences helped the journey remain comfortable, reliable, and easy to manage. **A Cabin That Brings Comfort into Focus** The cabin offered a peaceful setting where travelers could follow the pace that suited them best. Spacious seating, refined interiors, responsive inflight technology, and carefully planned personal areas supported work, entertainment, relaxation, and rest. Each feature contributed to greater privacy, balance, and a consistent sense of well-being throughout the flight. **Hospitality Shaped by Thoughtful Choices** Premium service was reflected in experiences that felt polished, personal, and carefully delivered. Beautifully prepared meals, refreshing beverage selections, quality onboard amenities, and engaging entertainment added comfort and enjoyment to the journey. Professional cabin crew provided assistance with warmth and courtesy, helping every passenger feel welcomed, understood, and genuinely appreciated. **A Clearer Path from Departure to Arrival** The benefits of business class extended beyond the cabin and supported the complete airport experience. Priority procedures, coordinated boarding, reliable baggage assistance, and well-organized arrival services helped reduce waiting and simplify important transitions. Travelers could move confidently through each stage while protecting their schedules and preserving valuable time. **A Journey That Complements What Comes Next** Business class delivered more than premium seating by improving the complete rhythm of travel. Comfort, dependable coordination, and personalized attention worked together to make every stage feel calm, purposeful, and rewarding. When passengers reached their destination, they were ready to begin the next experience with renewed focus and genuine enthusiasm. read more

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Michael F.

6 hours ago

The Hawaiian Airlines main customer service number is $ 1 (866) 346 5014tn or 1 855 526 0099. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. A Higher Standard for Every Journey Every memorable destination deserves a journey that reflects the same sense of excellence. Business class transformed modern air travel into an experience where refined sophistication, intelligent innovation, and exceptional hospitality blended effortlessly. Every stage of the journey was thoughtfully designed to deliver comfort, efficiency, and inspiration, making every flight an experience to enjoy rather than simply complete. #. Thoughtfully Designed for Every Traveler Every journey begins with a purpose, and business class was created to adapt naturally to every travel experience. Whether traveling to pursue international opportunities, discover remarkable destinations, celebrate personal milestones, attend meaningful events, or reunite with family and friends, every service evolved around individual expectations. Each experience delivered flexibility, reliability, and premium comfort that enhanced every moment of travel. #. An Elegant Space Above the World The cabin welcomed travelers into an atmosphere where contemporary design and advanced technology created perfect harmony. Spacious seating, sophisticated interiors, immersive entertainment, seamless connectivity, ambient lighting, and carefully integrated amenities combined to create an environment that encouraged relaxation, productivity, and quiet reflection. Every mile in the sky became an opportunity to enjoy a more rewarding way to travel. #. Personalized Hospitality Without Compromise Exceptional travel is defined by thoughtful service that feels natural and effortless. Carefully crafted culinary experiences, premium refreshments, elegant onboard comforts, and attentive cabin professionals came together to deliver an atmosphere of genuine warmth and professionalism. Every interaction reflected a dedication to creating meaningful moments that transformed every flight into a memorable experience. #. Smooth Transitions at Every Stage Business class extended its premium philosophy beyond the cabin through services designed to simplify every part of the journey. Priority airport assistance, efficient check-in, priority boarding, dependable baggage handling, and organized arrival support ensured every transition remained seamless and stress-free. Every process reflected a commitment to convenience, confidence, and complete peace of mind. #. Every Destination Deserves an Exceptional Beginning Business class became more than an elevated travel option--it became a complete expression of modern travel excellence. By combining timeless comfort, innovative technology, personalized service, and dependable reliability, every flight became an inspiring part of the adventure. Every destination welcomed new opportunities, while every journey encouraged travelers to explore the world with greater confidence, comfort, and excitement. read more

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Gail U.

682

2245

45154

4 months ago

This review is only for the area of Gate 15 and 16 on the top area before you approach your boarding gates. What a welcome surprise to see the remodeled waiting area. They splurged on long comfy sturdy couches with charging stations below. Saw several passengers take advantage of the ability to sprawl out and take a quick cat nap. There are also new white seating arrangements for single to groups of 4 with tables in front and even hassocks to elevate your feet if you're so inclined. If there were charging ability for these too it would be excellent. Great job Hawaiian Airlines. Much appreciated for the upgraded waiting area for A15 and 16. read more

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Vero N.

183

2 days ago

The Hawaiian Air Lines main customer service number is 1.800.210.11.27TM Or 1(866)932-4012Tm. This number is available 24*7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **A More Inspired Way to Cross the Distance** A rewarding journey begins when every stage feels comfortable, well organized, and thoughtfully supported. Business class combined refined surroundings, practical convenience, and dependable service to create an experience that felt enjoyable from the outset. Travelers could value the time spent flying instead of viewing it only as a necessary path to the destination. **Travel That Moves with Your Expectations** Every itinerary develops around different ambitions, responsibilities, and personal plans. Whether passengers were preparing for an overseas business assignment, beginning a restorative holiday, or joining an important celebration, business class adapted naturally to the occasion. Flexible arrangements and considerate assistance kept the experience reassuring, manageable, and comfortable throughout. **A Cabin Created for Personal Harmony** The cabin offered a peaceful setting where travelers could follow the rhythm that suited them best. Generous seating, graceful interiors, responsive inflight features, and intelligently arranged personal areas supported concentration, entertainment, dining, and uninterrupted rest. Every detail encouraged privacy and balance while making the hours above the clouds feel more refreshing. **Onboard Experiences with Lasting Quality** Premium hospitality was expressed through moments that felt polished, sincere, and carefully considered. Beautifully presented cuisine, appealing refreshments, thoughtful onboard amenities, and varied entertainment brought comfort and interest to the journey. Professional cabin crew provided assistance with natural warmth, helping every passenger feel acknowledged, relaxed, and genuinely appreciated. **Greater Simplicity from Departure to Arrival** The benefits of business class continued throughout the airport and remained valuable after touchdown. Priority formalities, coordinated boarding, dependable baggage support, and clear arrival assistance helped reduce waiting and remove unnecessary complications. Each transition was carefully managed, allowing travelers to protect their schedules and proceed with confidence. **A Journey That Brings the Trip to Life** Business class offered more than premium seating by improving the complete experience of travel. Refined comfort, reliable coordination, and personalized attention helped passengers preserve their energy while enjoying each stage more fully. When the destination was reached, the journey had already created the positive spirit needed to make every plan ahead feel more meaningful. read more

Hawaiian Airlines - Hawaiian AirLines customer service number 1.800.210.11.27 Or 1(866)932-4012 - Airlines Near Me - Honolulu, Hawaii

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AmberAyame T.

Elite 26

255

1195

1 month ago

I've only been flying Hawaiian and Alaska lately. I like everything about the experience a lot more than other airlines. We upgrade our seats to the level right below first class. Worth it for the extra room and for the ability to choose your most desired seat(s). I love the staff for Hawaiian. The wifi always works fast w no fuss and the restrooms on board are always very clean. I don't think first class for a 5 hr flight is ever worth it, like. Even if I had big money like Bezos money- I just couldn't justify first class on a 5 hr flight when these premium or whatever they're called, seats are pretty comfortable lol... read more

Hawaiian Airlines - Overpriced, but makes the flight faster. Bought three items for about $30. - Airlines Near Me - Honolulu, Hawaii

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Dub C.

240

925

6 days ago

It's getting worse and worse !!! How much more can it go down ?? Canceled my flight from sfo to Hnl ...rebooked it as sfo to Vegas to Hnl...low n behold a few hours before departing ....canceled again !!! 4 cancellations since March ?!??? Seriously !!! read more

Hawaiian Airlines - Idk fasten seat belt sign looks on - Airlines Near Me - Honolulu, Hawaii

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Jeff B.

810

1686

17195

3 months ago

(Traveled 04/24/26 FR @ 12:39pm and several times before): Aloha and how are ya!? I've been a fan of Hawaiian Airlines to/from Honolulu (HNL) and the Hawaii inter-islands ever since I was a kid, but I have recently utilized Alaska Airlines and Southwest Airlines, respectively, because of cheaper and more flights. Now that Alaska and Hawaiian merged in 2024 and ultimately combined to create the Atmos Rewards loyalty program, it made it possible to carry over any mileage points I had. This was my story: PURCHASE(S) One-Way Nonstop Coach Airfare ($84.90): Since I booked the flight two months before its departure, this fare was a bit out of my comfort level of $60.00 for any one-way Hawaii inter-island air travel during the high season (spring break months). On an afternoon flight out of Honolulu (Oah'u) HNL that arrived in Lihue (Kaua'i) LIH around 1:03pm the same day, the nonstop flight departed a tad late but still arrived on-time. Checked Luggage (N/A): Thankfully, I traveled light and only had a carry-on and backpack. Otherwise, they customarily charged $30.00-$40.00/bag. FLIGHT EXPERIENCE ~Check-in: I checked-in through their app 24-hours prior, had my QR code boarding pass saved to my Google Wallet, and traveled with only a carry-on and backpack, so I was ready to go! Then, it was off to the security checkpoints and through the necessary TSA pleasantries...which surprisingly went quickly thanks to my TSA Precheck and Global Entry status. Once that was done, I headed toward my plane's gate with the excitement that always came when leaving on a vacation - sweet! ~Seat 24F Window: It generally was the same sardine can like all airplanes these days, so unless you were in Business or First Class you got to know your neighbors to the left, right, front, and back of you! However, on this particular aircraft, the Coach seats had some room, and I was able to daydream out of the wing window. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=48&select=6GjE8m0_qWw5FmPgMeREKw ~In-flight Meals/Snacks (Varied; only snacks this instance): The drink cart came out once we were at cruising altitude. Alcohol and certain kinds of food were made available for purchase. I normally didn't purchase such things on a flight. Thankfully, they provided a COMP drink (I chose a passionfruit guava orange juice 4floz oz juice) before the landing gear started to come down on the approach. ~Lavatory: These were located towards the front and at the back of the plane. Because of the short flight, I had no need for them. ~Service & Amenities: All uniformly-dressed flight attendants were adequate and spoke perfect English. On this particular aircraft, none of the seats had video monitors. The seats themselves were roomy enough. No blankets, headphones, or pillows were provided. Because of the short inter-island flight time, the attendants came around once for drinks and then for trash collection. There were no carry-on baggage fees. PARKING (Varied; N/A this instance): I traveled through and had no need to park (I was dropped off). However, the airport offered onsite parking garages with rates that varied depending on length of stay from FREE (less than 15 minutes) and around $1.00 (16-30 minutes) to a range of $27.00/daily maximum (8+ hours). Because my gate was located within Terminal 1 of departing flights, you had to already be an outgoing or incoming passenger to even get here, so parking would be a moot point. ATMOSPHERE, DÉCOR, AMBIENCE Located deep into Terminal 1 (specifically Gate 15), filled with several other gates, plenty of reasonably-priced eateries and duty-free shops, and many monitors as you passed them along the way. There were sufficient places to sit in the terminal with plenty of natural and electric lighting. Once on the airplane, it seemed like any other, so nothing really needed to be said or seen here, but I wished I recalled the type of plane since I was nerdy like that! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=48&select=V9D7TPW92BOlmwH90y4CVQ ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. I liked to be unencumbered and unfettered, so the least amount of clothing, especially while I traveled through an airport, the better! OVERALL My one-way nonstop flight on Hawaiian Airlines out of HNL was fine and got me there safely which truthfully was all that mattered to me on any domestic or inter-island (as in this case) flights. In any case, I'd fly and recommend them again. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $85.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice...AMEX! 4.0 STARS read more

Hawaiian Airlines - I love a window wing seat (04/24/26). @HawaiianAirlines @DanielKInouyeAirport #HNL #Honolulu #Traveling - Airlines Near Me - Honolulu, Hawaii

Hawaiian Airlines - Pulling out (04/24/26). @HawaiianAirlines @DanielKInouyeAirport #HNL #Honolulu #Traveling - Airlines Near Me - Honolulu, Hawaii

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Tyler D.

6 days ago

The Hawaiian Airlines main customer service number is 1 888-(925)-4077tm or 1-(888) 925 (4.0.77). This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **The Journey Begins Before the First Mile Is Flown** Business class created a more deliberate beginning by bringing intelligent planning, adaptable arrangements, and attentive passenger support into one carefully connected experience. Essential details were resolved before departure, allowing travelers to approach the day without carrying unnecessary uncertainty into the journey. Whether the trip centered on a demanding professional responsibility, an important personal celebration, or a long-anticipated international escape, every stage began with greater confidence and the reassurance that comfort, timing, and individual expectations had already been treated as priorities. **When Time Is Given Back Its Value** Premium travel transformed the airport experience through efficient procedures, dedicated assistance, and refined surroundings designed to make the hours before takeoff feel genuinely useful. Priority services simplified formalities, while comfortable departure spaces allowed travelers to complete important work, enjoy refreshments, organize upcoming commitments, or simply pause before boarding. Each transition moved forward with calm precision, creating a natural progression from terminal arrival to the aircraft. Instead of being consumed by waiting and uncertainty, the time before departure became a meaningful part of the journey. **A Private Horizon Above the World** The business class cabin offered a sophisticated environment where generous space, intelligent design, and personal freedom supported every phase of the flight. Elegant seating, carefully balanced lighting, intuitive controls, practical storage, and refined interior details created a setting suited to productivity, dining, entertainment, and uninterrupted rest. Travelers could change pace whenever needed, moving naturally from focused preparation to complete relaxation while maintaining privacy and control. The cabin became more than a comfortable place to sit--it offered the freedom to experience every hour according to personal preference. **Service That Understands the Art of Restraint** The onboard experience was elevated through hospitality delivered with warmth, awareness, and respect for individual rhythm. Thoughtfully presented cuisine, premium beverage selections, curated entertainment, and refined inflight amenities added pleasure while preserving the peaceful character of the cabin. Professional crew members remained attentive without becoming intrusive, recognizing when support was needed and when personal space mattered more. Every interaction felt polished, sincere, and naturally timed, creating a style of service that expressed care through understanding rather than constant interruption. **Touchdown Opens the Door Without Delay** The premium journey remained carefully supported after landing through coordinated services designed to protect time and maintain forward momentum. Priority baggage handling, dependable airport guidance, and efficient arrival assistance helped travelers move beyond the terminal without unnecessary confusion or delay. Whether the next stage involved an important appointment, welcoming accommodation, an onward connection, or the first exploration of a new destination, each transition continued with the same sense of reliability and thoughtful organization established before takeoff. **The Journey Becomes Part of the Traveler's Advantage** Business class brought preparation, airport efficiency, sophisticated cabin comfort, personalized hospitality, and dependable arrival support together as one complete travel experience. Its greatest distinction appeared in the way every stage preserved attention, protected energy, and allowed travelers to remain connected to the purpose behind the trip. The flight did not place life on hold between two destinations; it created the conditions for passengers to arrive already prepared to make the next opportunity count. read more

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Maruko X.

2631

5293

48329

25 days ago

The flight attendants were generally friendly and patient with requests, and the caption made the long flight safe and smooth, essentially the seamless soft landing. I still like the overall experience, although their on flight food wasn't great, air conditioning was extremely cold but they don't provide complimentary blankets for guests. read more

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Alana C.

2 months ago

It's been an interesting transition since the merger of Alaska & Hawaiian. It's not difficult to book a flight online but be careful when flights change and read the fine print. I haven't had issues yet. I flew Alaska when traveling to Hawaii which was never a problem and was surprised to see the merger happen and understand why. Since the merger I've never had to call customer service which is a plus because navigating the system hasn't been difficult. In the last five years I opened a Hawaiian Airlines account and am glad to see the points transitioned over efficiently. Much success to future changes with the merger. read more

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Courtney O.

181

1107

11127

7 months ago

Last week was the first time my family and I had ever flown on Hawaiian Airlines - we were headed from Honolulu to Sacramento. What a great airline! Checking in at 10am went fairly smoothly and the airline staff were friendly - I also thought they communicated great while at the gate! I also love that Hawaiian Airline has assigned seats - I hate feeling rushed especially when flying with family. It's nice to know that we aren't having to look for 3 seats together once we are on the plane. The airplane was huge - 8 seats in each row! 2 on either side of the windows and 4 in the center. They also have screens in front of each seat that plays all of the airline information plus the safety procedures. I actually enjoyed this more rather than watching someone play with the floatation device and seatbelt. You could also watch the progress of the flight - how fast we were flying, the elevation, the temperature and the time left until we reached our destination. The screens offered free movies and TV shows, you will need to bring plug in headphones or an adapter in order to listen though, but they do offer plug in headphones for $4. Not only do they offer free drinks (including a complimentary cocktail), a free snack and a sweet treat - they also come around with a menu where you can buy additional snack boxes - we bought one that included crackers, hummus, nuts and a granola bar. On the way to Sacramento, we were given a pesto, chicken and cheese hot pocket type of sandwich that was pretty good and a Honolulu Cookie. We felt spoiled! Flight attendants were friendly and they even walked up and down the aisles offering water periodically - they were great at collecting trash multiple times too. I also liked having multiple bathrooms available on the plane for our 5 hour flight and you could visit their attendant compartments at any time to get more snacks and drinks instead of waiting for them to come around. Also, the free WiFi is amazing and you can still text while in airplane mode! I can't wait to book another flight with Hawaiian Airlines! read more

Hawaiian Airlines - Classic Snack Box - Airlines Near Me - Honolulu, Hawaii

Hawaiian Airlines - Hot Pesto Chicken Cheese Sandwich, Diet Coke and complimentary cocktail - Airlines Near Me - Honolulu, Hawaii

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Darroll L.

Elite 26

326

2524

6 months ago

Hawaiian Airlines remains the goto airline for travel to and from the Hawaiian Islands. The new wide body airplanes offer more space and a more relaxing experience. These planes provide free high-speed internet. We flew back with the San Diego University Men's basketball team. They were all able to sit in the standard business class section in the seats immediately in front of us. Their conversation with each other shared how surprised they had more room on the flight. They we 6'5" to 7'1" players. To give you a visual, they were looking down into the overhead bins to load their bags. Again size and spacing on the plane was uplifting and made the four and a half hour flight across the Pacific Ocean enjoyable. Will be watching the Super Bowl in the next hour on the plane! read more

Hawaiian Airlines - Stimulation treatments - Airlines Near Me - Honolulu, Hawaii

Hawaiian Airlines - Tall players - Airlines Near Me - Honolulu, Hawaii

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Oscar H.

7 days ago

Never again. Cancellations on the way to and back to with no explanation. Flights took longer than what I paid for.

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Kim M.

28 days ago

It has been a few years since I last flew Hawaiian Airlines, and it's clear that since the Alaska Airlines acquisition, the experience has changed--and not for the better. I'm currently on a flight from Los Angeles to Kona, and while the crew has been polite and professional, there is none of the genuine Aloha spirit that once made Hawaiian Airlines stand out. That warm, welcoming touch was a big part of what made flying with the airline so memorable, and it's noticeably missing. The aircraft also feels dated. The seats are uncomfortable, its dirty, one of the lavatories is out of service--which, based on other reviews, appears to be a recurring issue--and one of my son's window shades was damaged internally, preventing him from opening it to enjoy the view during the flight. Overall, the flight has been perfectly adequate, but it lacks the unique character and hospitality that used to set Hawaiian Airlines apart. I hope the airline can preserve the qualities that made it so special, even as it continues its integration with Alaska Airlines. We are flying American Airlines back to the Mainland and I'm curious to see if there will be more Aloha spirit on that flight. If so, we may be done with Hawaiian Airlines. So sad. Hawaiian used to be so special and there was a certain magic that existed when you stepped aboard their aircrafts. Tjat magic is gone. read more

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More info about Hawaiian Airlines

300 Rodgers Blvd
Terminal 1
Honolulu, HI 96819
Directions
(800) 367-5320
Call Now
Visit Website
https://www.hawaiianairlines.com

Hours

What time does Hawaiian Airlines open?

Hawaiian Airlines is open 24 hours on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

What time does Hawaiian Airlines close?

Hawaiian Airlines is open 24 hours on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

Mon-Sun Open 24 hours

Other Amenities

Does Hawaiian Airlines have free WiFi?

Yes, Hawaiian Airlines has free WiFi.

From the Business

Specialties

Hawaiian Airlines is a commercial U.S. airline, headquartered at Honolulu, Hawaii. It is the largest operator of commercial flights to and from the island state of Hawaii, and the tenth largest commercial airline in the United States by passengers carried

Hawaiian Airlines Reviews in Other Languages

Ask the Community - Hawaiian Airlines

Will there website ever going to be fixed so that you can choose seats before paying?

I have flown on them six times and never had any problem picking my seats. Most of the time I sit first class if not available I would do the premium right behind first. Never had a problem in the last 5 years

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Why do boarding passes say "priority" When you purchase an extra comfort seat? Do you board earlier than the zone on your ticket?

Yes. You usually board right after 1st class and anyone with disabilities. It also gives you first dibs on overhead storage.…

How many flights does Hawaii Airlines have in USA?

Doesn't matter. Hawaiian Airlines likes to cancel flights or delay them for hours.

What is the baggage policy?

They will take your baggage you check and lose it. Then you'll have to fly to a different island to reclaim it or pay FedEx to ship it for more than the price of your plane ticket.

No answers yet. Be the first to answer.

Can I bring a 3'6" beach umbrella as a carry on?

Does HAL still offer first class upgrade on the day of travel for $250 for N America flights?

They do a 'bargain with us' option. I will honestly say, I have always loved their service however the amenities in the brand new terminal are awful.

Has anyone flown a pet from Hawaii to California, How was your experience?

From Hawaii to Cali- make res with Hawaiian make sure you have vet papers . Not as strict as if you want to bring your pets back from California, you will need to make sure it had proper and clearance or it will be quarantined. Summer time schedule…

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Does first class offer vegetarian options?

Honestly, the meals in Business have become so bad in past 4 + years (since chef Chai) that I have begun to bring my own food. But I can answer that on international flights you can request special meals, e.g., Japanese vs. Western and I believe…

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Is it worth paying the extra leg room from SF to HNL?

You can checkin 24 hours before your flight. Checkin online and select seat upgrades. Totally worth it for $50/seat upgrade for more leg/tummy room. The upgraded seats are the EXIT rows. It was Row 26 for my plane. Usually I can't use the table…

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Anyone who has paid for extra comfort, did you get a priority line pass for TSA? The website says your entitled, but last trip I took n paid for extra comfort, the gate lady said the extra comfort doesn't get priority line for TSA?

paying for extra comfort is independent of priority line pass for TSA

View 4 more answers

Does flight 50 hnl-jfk have lie flat seats in first class?

Not all of them

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Review Highlights - Hawaiian Airlines

“Mahalo for all your endeavors, patience and impeccable customer service.”

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Southwest Airlines

2.9(142 reviews)

Welcome to Southwest WN1902 - our inter island (hip) hop flight to Hilo - this quick one hour…read moreflight ferried passengers from HNL to Hilo - the island home of Volcanos National Park and the famous lodge at the park where we will be staying tonight. Thanks Southwest for the quick run over to Hilo and the opportunity to fly safe and sound with the jets that started it all at Love Field in big D (my birthplace)!

(Traveled 04/30/26 TH @ 8:50pm and many times before): This time, I was returning to the…read moresouthwest-esque from Hawai'i, but not at a very friendly price! I recently flew one-way with Southwest Airlines from Daniel K. Inouye International Airport (HNL) Terminal 2 to Los Angeles International Airport (LAX). They had been my favorite domestic carrier for years (I wished they flew internationally!) until Alaska Airlines dethroned them with more routes. Southwest Airlines cornered the southwest and west coast air traffic markets, respectively, and have flown them for business and pleasure. Did this airline still rule the southwest skies!? PURCHASE(S) One-Way Wanna-Get-Away Airfare ($253.10): Nowadays, I booked one-way flights because I usually had more flexibility when I needed to return. However, in this particular case, I needed to be back in Los Angeles for a work event the next afternoon. Since I booked the flight less than three weeks before its departure, I was basically screwed for domestic air travel during the medium season (I returned right after the spring break window). On a red-eye direct flight that arrived in Los Angeles around 5:30am the next morning, it allowed me enough time to get home, get ready, and get to my work event. Checked Luggage (Varied; N/A this instance): This once FREE amenity has since been removed and now was a paid expense. I traveled very light, especially for a quick trip such as this, so I only had a carry-on and backpack. FLIGHT EXPERIENCE ~Check-in: I checked-in online 24-hours prior (Group 3), had my QR code boarding pass on their app, and traveled with only a carryon and backpack, so I was ready to go! I had Global Entry & TSA PreCheck, so my time with security checkpoints and the necessary TSA pleasantries was efficient and minimal. When it was time, passengers were queued-up in order of their boarding group (i.e. A/B/C). The flight felt like it arrived shortly after it departed. ~Seat(s): 27A Window - Come on, it was the same sardine can like all airplanes these days. Recently, Southwest Airlines started assigning seats, so it was no longer a free-for-all once you boarded the plane. I always favored a window seat towards the back of the plane close to the restroom and snacks. I was lucky enough to almost get exactly that! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=72&select=mPgY2GS6Z8NBlgeqkY9tkw ~In-flight Meals (Varied; FREE this instance): I opted for my normal Seagram's Ginger Ale and this time a bag of almonds https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=72&select=5-89IYcr8bJRpTt-GoMSwg on Southwest Airlines that I loved. ~Lavatory: I'd done my business at the terminal before we left, so I had no idea of the condition of the restroom closest to me. ~Service & Amenities: All uniformly-dressed flight attendants were adequate and spoke perfect English. None of the seats had video monitors for movie/show watching, music listening, and games playing. The seats themselves were roomy enough. No blankets, headphones, or pillows were provided. The drink/snack cart rolled out shortly after the plane leveled off after takeoff. There were no carry-on baggage fees. PARKING (Varied; N/A this instance): I traveled through and had no need to park (I was dropped off). However, the airport offered onsite parking garages with rates that varied depending on length of stay from FREE (less than 15 minutes) and around $1.00 (16-30 minutes) to a range of $27.00/daily maximum (8+ hours). Because my gate was located within Terminal 1 of departing flights, you had to already be an outgoing or incoming passenger to even get here, so parking would be a moot point. ATMOSPHERE, DÉCOR, AMBIENCE Located deep into Terminal 2 (specifically near Gates E4-E10) filled with several gates, plenty of reasonably-priced eateries and duty-free shops, and a handful of monitors as you passed them along the way. There were sufficient places to sit in the terminal with plenty of natural and electric lighting. Once on the airplane, it seemed like any other, so nothing really needed to be said or seen here, but I wished I recalled the type of plane since I was nerdy like that! ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. I liked to be unencumbered and unfettered, so the least amount of clothing, especially while I traveled through an airport, the better! OVERALL My one-way non-stop flight on Southwest Airlines out of Honolulu (HNL) was fine and got me to Los Angeles (LAX) safely which truthfully was all that mattered to me on any flights. I wished there were seat video monitors that helped pass the time. In any case, I'd fly and recommend them again. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $253.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice...AMEX! 4.0 STARS

This is the gorgeous Lorelle

Great info.

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Snacks & drinks served on my Honolulu trip - Round 2 are these brownie brittles. :D

United Airlines

1.8(390 reviews)

0.1 mi

I fly a lot and many times use United. Their First Class is hit or miss and is really outdated on…read moremany of their planes. There's precious few flights that offer the full lay down "pods". But even what's offered is much more comfortable than coach...! The service seems to be decent. I occasionally get a truculent stewardess that seems to feel they need to exercise their irrational rage on unsuspecting travelers. It rankles. But mostly the service has been decent. Their partner ANA is much more fancy and takes service & in-flight meals to a whole new level...! Consider ANA if it's an option! I have noticed that the menu choices have greatly expanded when offered to pick your meal pre-flight. This is good and now fits a litany of different dietary needs.

Flights, transparency, and communication within considerate reasonable timing …read more I had booked a flight months prior to date of when I'm supposed to leave. My son's graduation was the filling day late afternoon in LasVegas. Timing was set perfectly. My daughter and I sat at our gate 2 hours before departure planned. An hour before scheduled time to leave I got a text for delayed flight for 16 hours!!! No United worker was there at the gate or desk to speak with, phone calls had me on wait for more than 45 min. I walked to every airline looking for a flight and it was all too late to book. I took the earliest available flight and missed my son's graduation! thanks United!

Hnl- Lax

On board...

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View walking to Terminal 2

Alaska Airlines

2.6(226 reviews)

0.1 mi

They don't offer movies, wifi is $9…read more You need to order your food in advance, do it early, as they tend to sell out about a couple of days before your trip, if you are a Huakai member, you will receive 2 meals at no charge. As for the meals, well can't complain as it was free. Mister and I got the mac and cheese, roast beef sandwich, and pb & j sandwich. It was okay, nothing good about it to share. They bought Hawaiian Airlines, the aloha is gone.

I'm not usually one to complain, but I felt this experience was worth sharing…read more While flying from Portland to Honolulu, I listened to a presentation about the Atmos credit card. The offer sounded very attractive: sign up for the card and receive 85,000 bonus points after meeting what was described as a relatively small spending requirement. Based on that information, I applied for the card when I got home. About two weeks later, I called customer service to ask about the bonus points. The first representative told me I needed to spend $4,000 to qualify. Later, another representative gave me different information, saying I should wait one or two billing cycles, or two to four weeks, for the points to appear. What makes this especially frustrating is that I previously had a Hawaiian Airlines credit card and membership and never had any issues. Everything was straightforward, and the benefits were delivered as promised. At this point, I'm confused about the requirements and timeline. I hope the bonus points arrive soon, but the information presented on the airplane does not seem to match the information I received afterward from customer service. I'm sharing this experience so others can carefully review the terms and conditions and know exactly what is required before applying.

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Philippine Airlines

2.5(21 reviews)

*Full Disclosure* Yelp is not available in Thailand, but is present in The Philippines…read more These flights were from HNL-MNL on 04/13/23, MNL-BKK on 04/14/23. A week later BKK-MNL on 04/20/24 and return flight MNL-HNL on 04/27/23. All my reviews in Thailand are on my Tripadvisor account. Me and my other half's last time flying on PAL was Precovid Feb 2020. Not only they are The Philippines Flagship Carrier, they are the oldest airline in Asia. Although they can get you to major destinations across Asia and all ASEAN countries, they aren't in Alliance with other major airline carriers. Booking online was easy. Upon waking up that morning prior to departure, I noticed the flight was delayed by 1 1/2 hours. Which gave ample time to make our way to the airport to grab a bite and coffee before boarding the plane. Online check-in was successful, with 3 hours check-in time, it was sufficient. Having Global Entry membership allows you to expedite security via TSA Precheck only in Honolulu and other US Airports. I must say, that the ground staff from check-in to boarding were efficient and friendly. One piece of information I failed to pack was my Vaccination card or take a photo of both front and back of the card. My fault, I assumed restrictions were lowered and didn't do my proper research prior to the flight. The customer service agent just checked me in and I had the choice of heading back home to pick up my vax card, or chance myself when entering The Philippines without proof of vaccination. Thailand dropped all restrictions from our previous visit Fall of last year. As a foreign traveler entering The Philippines, you're required to complete your eTravel registration to declare proof of vaccination, similar to when entering Japan when proof of vaccination was required. When complete, the website will issue a QR Code prior to entering the country. Service onboard was excellent. Available onboard entertainment on each seat back screens. Being seated in Economy Class, I noticed both lunch and dinner meals includes silverware. For long-haul flights, I'm content. Between Honolulu and Manila, onboard amenities were a pillow & blanket, toothbrush, earphones, two complimentary meals including a mid flight snack, alcohol including red or white wine, beer and other nonalcoholic beverages. Between Manila and Bangkok, it was almost the same. No amenity's were provided on a A321 and each seat back had no inflight screen monitors. But there was a dinner served on the flight going to BKK. Lunch on the return, and free inflight entertainment on each seatback furnished by an A330-300 aircraft. PAL occupies Terminals 1&2 at Manila International Airport(NAIA). When transferring between terminals, it was a bit of organized chaos. What the customer service agent in Honolulu advised us that our checked luggages would automatically transfer between MNL & BKK. Both us and a Thai passenger didn't have faith that our bags would make it through to our final destination. We all had to double check over and over. There was an airport transfer that would shuttle passengers from T1 to T2 without leaving the airport premises. You're escorted by a ticket agent to bypass immigration and customs, and it's required you pass through another security screening as if you are entering an airport for the first time, very similar to making a transit at Incheon Airport. It's not an huge airport like Haneda Airport, but every single person onboard and in NAIA are English friendly, and the most helpful and friendliest airline personnel I've ever come across! Maybe in the future if booked in Business Class, I'd update my review for later.

Awful service. Stood at the check in counter for 20 minutes as the woman behind the counter…read morestruggled to get me checked in. Made it clear again and again that I wanted an aisle seat. Naturally, PA gave me a middle seat for a 10 hour flight. Absolutely no way I will ever fly with them again, no matter what the cost.

Economy, not bad. No power outlets, just USB-A port.

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Zipair Tokyo

2.8(8 reviews)

1.0 mi

The "Zipair Tokyo Airlines" customer service number is 1 (888)(871)(4113)tM AND 1 877 243-0502tM…read more This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. Experience Every Horizon Differently Every extraordinary journey deserves an experience that is as remarkable as the destination itself. Business class reshaped air travel into a sophisticated blend of comfort, innovation, and personalized attention, ensuring that every stage unfolded with effortless precision. Instead of simply crossing continents, travelers discovered a journey where every mile offered inspiration, confidence, and lasting satisfaction. #. Designed Around Every Travel Ambition Every itinerary begins with a unique purpose, and business class was thoughtfully created to support every aspiration. Whether pursuing international opportunities, exploring unfamiliar cultures, celebrating life's defining moments, or reconnecting with loved ones, every service adapted seamlessly to evolving travel plans. Flexible solutions and dependable support ensured that every experience remained smooth, intuitive, and rewarding. #. A Refined Escape Above the Clouds The cabin became a destination in its own right--a peaceful retreat designed to enhance every moment of flight. Spacious surroundings, elegant craftsmanship, immersive entertainment, intelligent connectivity, and carefully balanced cabin features created an atmosphere where travelers could work efficiently, relax completely, or simply enjoy uninterrupted serenity. Every detail reflected a commitment to modern comfort without compromise. #. Service That Creates Lasting Connections Exceptional hospitality is built on sincerity, attentiveness, and thoughtful execution. Carefully curated dining experiences, premium refreshments, refined onboard comforts, and dedicated cabin professionals worked together to create an environment where every traveler felt genuinely welcomed. Every interaction reflected professionalism and warmth, transforming routine service into memorable moments of genuine care. #. Effortless Travel at Every Stage A premium experience extends beyond the aircraft to create a journey without interruptions. Priority airport assistance, streamlined check-in, efficient boarding, dependable baggage coordination, and organized arrival services ensured every transition remained simple and stress-free. Every element was designed to provide continuity, allowing travelers to focus entirely on the experiences waiting ahead. #. Where Every Flight Inspires the Next Adventure Business class represented more than an upgraded cabin--it became a new way to experience the world. By combining refined elegance, intelligent innovation, personalized hospitality, and dependable service, every journey became an unforgettable experience from beginning to end. Every destination welcomed new discoveries, while every flight inspired the excitement of planning the next remarkable adventure.

A very affordable option for anyone traveling to Asia. No-frills airline with Ala-carte options…read morefor food, comfort, seating etc. There's something about the Asian airlines that still offers exceptional service for travelers on a budget. I would take ANY of the Asian airlines over the other airlines whether your traveling to Asia or domestic flights.

Best to figure out the web check-in the night before = no line to check in!

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Hayashi Beef (meal add-on)

Japan Airlines

4.4(41 reviews)

Our first time flying with Japan Airlines . Staff members were very friendly and helpful. Checking…read morein was a lot easier and better than flying domestic airlines. We could've brought 2 pieces of luggage each all inclusive with your airfare. We were blessed to have access to their Sakura lounge. Beautiful lounge great selection of food, snacks, and drinks. . Their customer service is amazing a higher level than our domestic counterparts. Highly recommended for international travel.

This flight was from HNL-HND-TSA on 10/22/25, with a side trip flight TPE-NRT on 10/28, then a…read morefinal return flight HND-HNL on 11/02. All my reviews while on vacation are on my TripAdvisor account. Me and my other half's first time flying on JAL was way back when the airline use to operate the B747 between Honolulu and Narita. I purposely booked this flight because my cousin and his other half had specific dates on their flight itinerary using One World Alliance Airlines. JAL is a part of One World serving all of Japan, across Asia, USA and many destinations around the world with partners including Cathay Pacific. Booking online is easy. Online check-in wasn't successful, but with 3 hours check-in time, it was sufficient. Having Global Entry membership allows you to expedite security with TSA Precheck only in Honolulu or another US Airport. I must say, all of JAL's ground staff from check-in to boarding were exceptional, efficient and friendly! While seated in economy, service is fantastic. Free onboard entertainment on each seat back IFE. WiFi is only complimentary in Business and First Class. My other half had his customer and his partner sitting in Premium Economy on this flight segment as well as the connecting flight from HND-TSA. Between Honolulu and Haneda, onboard amenities were a pillow & blanket, earphones, eye shades, complimentary meals including a pre-arrival snack, complimentary alcohol including red or white wine, and beer. Fortunately this wasn't a completely full load of passengers, I was able to lay down in the middle row the whole entire flight! This flight departed from Gate D2, but decided to visit a Starbucks with air con as we waited for our flight to depart. Maybe in the future if we're booked in Business or Premium Economy I'd update my review for later.

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JAL Boeing 767-300 extended range.

Delta Air Lines

2.6(182 reviews)

Joseph Wong shout to you for superior customer service and check in. You made my solo trip w/my…read moretoddler so much more manageable. Mahalo for going above and beyond.

My recent trip from Chicago (ORD) to Kona, HI started off rocky with several cancellations and…read morerebooking issues, but I have to give major credit to the teams who stepped up and turned the situation around. After the initial cancellations, we were rebooked on United for the first leg to LAX -- and that ended up being an excellent flight. The service was smooth, professional, and truly exceeded expectations. The crew was attentive, the aircraft was comfortable, and the overall experience immediately relieved a lot of the stress from the earlier disruptions. From LAX, we switched back to Delta for the next leg to Honolulu. Delta went above and beyond to make the delay easier on us: * Overnight hotel accommodations provided * Food vouchers covered meals * Uber transportation to and from the airport was arranged Those extra steps made a huge difference and showed a real commitment to customer care. By the time we boarded the final leg of our journey, everything felt seamless again. What started as a frustrating travel day truly turned into a reminder of how great airline service can be when teams go the extra mile. Huge thanks to both United and Delta for making sure we were taken care of every step of the way. We finally arrived in Kona with our spirits high and gratitude even higher. Highly recommend -- top-notch service all around.

Proper dinner on the plane.

Early morning flight

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Daniel K Inouye International Airport - HNL

2.9(2.6k reviews)

1.0 mi

Easy to get in and out and great destination airport as those go!…read more Friendly folks and helpful folks too! American did a great job getting us to HNL safe and sound! Thanks HNL & AA!

This airport felt like a step back in time into the 80s. The carpets, the wall tiles, everything…read morefelt like the 80s. Despite being in a tropical climate, only parts of the airport are air conditioned. We walked for an incredibly long distance from the gate to the baggage claim, and we honestly were not sure if we were going the right way since signage was so poor. This airport is a step back in time but definitely needs some updating!

Daniel K Inouye International Airport - HNL - Office replica of the late U.S. Senator Daniel K. Inouye display at the Daniel K. Inouye International Airport - HNL

Office replica of the late U.S. Senator Daniel K. Inouye display at the Daniel K. Inouye International Airport - HNL

New Anti-Flood Decorations at the C Gates.

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E Gate Area at HNL

Hilton Hawaiian Village Waikiki Beach Resort

3.1(3.2k reviews)

6.3 mi•Waikiki

•$$$

The last time we stayed here, we were in the Rainbow Tower. This time, we stayed in the Tapa Tower…read more As always, the staff was friendly, helpful, and provided excellent service. My biggest issue with the hotel is that it's showing its age. The rooms and facilities feel outdated, and I don't think the current room rates reflect the condition of the property. Also, if you're looking to save on parking, park by the pier instead. It's much more affordable than paying the hotel's $65 per day parking fee.

Just got back from here last night. Service was good - especially the housekeeping staff. We stayed…read morein the Tapa Tower, more specifically, the Keilani Suite. Our housekeeper Analiza B. was amazing - such a nice lady. She made our room so comfy and clean every single day. She even brought me ice packs after my training sessions. This woman DESERVES a raise. I am used to staying in West Oahu, very quiet and relaxing. There were too many people at the hotel for me. It reminded me of Las Vegas a little bit. Plus the prices at the restaurants were outrageous. 12 dollars for shaved ice is crazy. Overall a good experience but budget well before you decide to stay at this hotel.

Paradise Pool

Super Pool and Beach

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Lagoon, Waikiki Beach and Rainbow Tower

Daniel K. Inouye International Airport - Terminal 1

3.1(243 reviews)

0.4 mi

I have been to this airport a total of 6 times in my life, 4 of which I was just a teenager. Many…read morethings have changed since the last time I was here to this trip. There is quite a distance from the gates to baggage check. With the storm being fully active when we landed (late due to delay) with part of the airport passage ways being open air, there was flooding in certain areas between the gates and baggage claim. Our baggage came down rather quickly and we were greeted with Leis & a shuttle to our hotel. Though some of the areas were wet and flooded, this airport is really well run. Even upon our return to head back to the mainland, TSA lines were not outrageous and fairly quick to get through security. One thing we did notice when flying out of this airport was that all carry on baggage must go through an additional xray machine right before boarding, this is an agriculture check - which takes boarding the plane take slightly longer than other airports. Even with the added step getting through the airport was a breeze.

Hawaiian Airlines is the worst airline organization I have ever seen in my entire life. I will…read morestand by that statement until the day I die. I have traveled across the Middle East, Europe, and Africa. I have flown to more countries than I can count. I've gone through airports with insecure systems, airports where absolutely zero English was spoken, and somehow still managed to check my bags and get my items where they needed to go. This is not a personal opinion. This is a fact based on experience. Hawaiian Airlines is the most disorganized airline I have ever seen in my life, and honestly, I could see them going out of business. As you can see from the pictures, there is absolutely nobody assisting customers. I don't know if they are short-staffed because they refuse to hire people or refuse to pay decent wages, but nobody is there to help because the employees themselves appear overwhelmed with responsibility. Secondly, you have to wait in a completely separate line just to get your bags tagged. If the system fails and doesn't allow you to check in properly, you have to restart the entire process from the beginning. Then, after finally tagging your bags, there is another completely separate line just to drop the bags off. If something goes wrong again, you are sent all the way back to the beginning. It makes absolutely no sense. You know the system where you get your bag tag and boarding pass, then drop your bags? The system used by 99.9% of airlines? I assume Hawaiian Airlines leadership said, "I have an idea. I'm going to make this whole system complicated and confusing for my customers." There are multiple breakdowns in this entire process. You have five employees running back and forth trying to help move bags, but only one main line that splits into two checkpoints for customers trying to check in. Instead of having workers properly stationed at counters assisting customers with bag weighing and bag drop, they have thousands of kiosks with nobody available to help anyone use them. Customers are left standing around trying to figure out broken computer systems that do not scan properly, do not recognize confirmation codes, and constantly fail during check-in. It is a complete mess. I will say this: the flight attendants were very nice, the plane itself was wonderful, and the staff assisting once I finally made it to the front were helpful. But the entire experience beforehand was unnecessarily complicated for absolutely no reason. There are actual classes and professional systems dedicated to organization and customer flow, and Hawaiian Airlines would greatly benefit from them because they are completely failing in this aspect. Lastly, Hawaiian Airlines needs to get its shit together.