Came here to renew my son's disability Holo card. I was second in line, and the process was really smooth. You wait outside behind the red line, and once you hear the bell, you can go right in. I went around 9am and there was no line at all. Lots of parking available, and a bathroom nearby which was convenient. Overall, quick and easy experience. read more

Kalihi Transit Center - Business hours - Public Transportation Near Me - Honolulu, Hawaii

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Security guard assigned at Kalihi Transit Center by the waiting area is always sitting all day long, very lazy ,he cannot even remove the vagrants loitering at the bench near kahauiki rail station. I believed the security guard name is leopoldo arios read more

Kalihi Transit Center - Security Guard at Kalihi Transit Center so lazy , he sit all day long ,nothing useful to do. That's Security Guard Leopoldo Arios very lazy. - Public Transportation Near Me - Honolulu, Hawaii

We there and found out they moved from the old location to the present location down the street from we're they used to be located. The location is larger and with parking area and restrooms. The office Staff was very friendly and helpful when you get they have signs instructed not to enter until you are called. When I went there was no lines so got there waited behind the red line then was instructed to come in, then asked why I was there and then the counter person asked to I.D. and the preprinted form that we did online and printed before we got there. After a few questions my Holo Holo card was handled and made within not more then 10 mins got my new card with picture! read more

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5/5 stars! I'm beyond thrilled and grateful to the honest customer who found my lost belongings on the bus last Thursday morning. They took the time to return it to the bus driver, who then turned it in to the Kalihi Transit Center. Huge thanks to the IPO team for their exceptional service and dedication to reuniting lost items with their owners. I was able to pick up my stuff by Monday, and I'm so relieved to have it back. Mahalo (thank you) to the customer and the IPO team for your kindness and integrity! You're the best! read more

This new transit hub for Maui Bus rocks! Clean and covered. Staff around to help and you can buy passes. Restrooms and water fountain. Schedules posted electronically. The best thing is they have security keeping the place safe and smoke-free. Staff courteous and helpful. A great improvement from QK mall stops! read more

Get your transit passes here for Regular, Senior and Children. Senior pass is daily or monthly ($6) or yearly! What a bargain and easy off/ on busses! You can also renew online, Go To www.holocard.net Note: Regular bus Senior rides are $1 per ride with your card or Drivers License. The monthly card is a savings over individual rides! read more

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(Traveled 09/26/22 MO @ 2:00pm): Literally a bus transfer center in the city of Kalihi where you were required to get off the bus and wait for another if you were coming into this depot! I ended up at the Kalihi Transit Center sort of by accident but also on purpose if that made any sense whatsoever. On this particular day, I was getting familiar with the various bus routes initially for my goddaughter/youngest niece and then simply for myself since I planned on spending more time on Oahu in the very near future. Having spent many summers on the island in my younger years, I learned that The Bus routes were simple to learn and easy to understand. It's been many years since those times, so I needed to reacquaint myself with the hopes of having less dependency on a vehicle. Would this major hub of the bus lines be as helpful and informative as I remembered!? PURCHASE N/A this instance ($0.00): I had already purchased my reloadable HOLO Card with plenty of credits on it, so I was good. Otherwise, that was the only thing you would've purchased here. FYI... as of the date of this review, the single-fare rate was $3.00 which included up to 2 1/2 hours of unlimited transfers. SERVICE Unless you needed to purchase a pass from the ticket office/window or you specifically asked a question to one of the bus drivers as they pulled in to either unload their vehicle or pick up new passengers, generally speaking there wasn't much in the way of service being offered. The posted route signage was pretty self-explanatory as long as you knew where you were going https://www.yelp.com/user_local_photos?select=oY4YzEoW8IttWdsQy7AWjA&userid=8jVT2inwc8GIQ6sH2UG9Vw. PARKING (FREE; N/A this instance) There appeared to be sufficient spots at a nearby lot if you decided to drive yourself here. Otherwise, I observed mostly riders being dropped off or who were already on a bus whose route ended here to transfer to another bus as in the case for me - 'nuff said! ATMOSPHERE, DÉCOR, AMBIENCE A no-nonsense clean bus depot of sorts with some concrete and wooden bench seats, restrooms https://www.yelp.com/user_local_photos?select=rEvmSWgjczVADLOcW4w6nQ&userid=8jVT2inwc8GIQ6sH2UG9Vw, a ticket office, and various posted information. Plenty of natural lighting since you were in a fully-exposed outdoor area while street and structure lights filled in the rest in the evening. There were no TVs nor background music. https://www.yelp.com/user_local_photos?select=zhNOJrmfxj5GkeH08S2Cmg&userid=8jVT2inwc8GIQ6sH2UG9Vw ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL The Kalihi Transit Center was perfectly fine for what it was and had no issues if I had to come through this way again. If you were trying to get to other far-reaching parts of the island, more than likely you would pass through here. I would've liked some clarification as to why all passengers had to disembark their respective bus as they arrived here and then wait for the next one that came along. In my particular case, I just wanted to stay on and get back to Hawaii Kai which I was already on the correct bus route. Oh well, I ended up taking another route line to explore more of the island and then returned later to catch the proper route home. Since I didn't exactly speak with the bus drivers or anyone in the office, I had no service experience whatsoever. Again, everything was pretty self-explanatory. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $0.00 BEFORE any discounts and/or tip). And, although I didn't purchase anything, they accepted my credit card of choice... AMEX! 4.0 STARS read more

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This place is the hub for downtown transportation. Located in the beginning of Kalihi right off the freeway. If you need a senior or disability Holo card this is the place to come. ** Before you stand in line don't forget to go inside the small office to grab an application. They should put a table outside so that people can see that they need to complete theses applications to purchase theses Holo Cards. The cashiers are nice and will guide you through the process. You can also load your Holo cards here by paying for daily rides at $5.50 a pop. Your first card is free then it's $2.00 for additional cards. Many busses go through here and there is a good size parking lot if you work in town and want yo leave your car. Great idea. read more

Kalihi Transit Center - Office to load your Holo bus pass or get your disability Holo card. - Public Transportation Near Me - Honolulu, Hawaii

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This is my first time here. Fellow Yelper suggested I get my Holo card and I thought why not maybe someday I might actually be able to ride the rail but in the meantime it would be nice to be able to hop on the bus at any time. You go online and register for your Holo card. Since I am a senior, and I don't mean high school senior, it said we needed to come to the Kalihi transit center office to pick up a card. It turns out that's because they need to take your photo. Using my trusty navigation on my phone I was able to easily find the Transit office. Lots of parking, a short walk across the street and a very capable person is there to assist Information checked, photo taken and card produced all within 20 minutes. Very efficient. I think I came at the right time because there were only two people ahead of me and when I left there were about 10 people behind me. Looks like the Holo card will be the way to go read more

Kalihi Transit Center - Got my Holo Transit Card... - Public Transportation Near Me - Honolulu, Hawaii

If you are disabled, make sure you get the handivan card first, because a yearly pass on the bus system is $35 per year if you have the handivan card first. If you don't have the handivan card, a disability yearly pass costs $45. They are decent people working there, not like the hateful people at the Bureau of Motor Vehicles / Driver's License Office. read more

The City could do better for our Kupuna. It's so sad that The Rail senior year passes have to be done here instead of other sites like the satellite city halls. read more

So my lifelong friend is on vacation and asked me to take her mom to lunch. So I thought, why not make it an errand and then lunch day. Her mom has been taking the bus and paying the $1 per trip and I told her she should get a senior bus pass. She thought she could not get a senior citizen bus pass because she is not a resident of Hawaii but apparently, ANY senior citizen with a government-approved identification like a birth certificate, state ID, drivers license, or passport is eligible to get a senior bus pass for $30 a year. Although the website definitely says calendar year, it turns out that it is a rolling 12-month period. Upon arrival at the Kalihi Transit Center, there were not many signs directing traffic, but the visitor parking is immediately to the right where there is a huge free parking lot. Just a 1 minute walk away was their office. There was no line and my friend's mom was done in less than 5 minutes with her brand new senior citizen bus pass. I was extremely pleased with the efficiency of the process. Just show your ID, take a picture, and your senior citizen bus pass is printed immediately on the spot in a couple minutes. Great job! I wish all things were done this easily! read more

Kalihi Transit Center - Public Transportation Near Me - Honolulu, Hawaii

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Kalihi Transit Center is within walking distance to TheBus Honolulu facility grounds. There are public restrooms on the premises for the bus drivers as well as the TheBus customers. Kalihi Transit Center is the transfer point for individuals who need to go to Waipahu, Liliha, Kalihi, Kahala Mall, and UH Manoa. I have only passed though the Kalihi Transit Center since I was riding TheBus coming from Pearl City and going towards Kalihi. Viewing from the bus I took notice that the transit center was very clean. It also gets crowded at certain designated areas. I do know that TheBus Pass Office is also located at the Kalihi Transit Center. Customers are able to purchase their yearly bus pass, disability bus pass, and even senior bus pass. That reminds me I should purchase a yearly bus pass instead of buying a monthly bus pass. 36/100 read more

Kalihi Transit Center - Public Transportation Near Me - Honolulu, Hawaii

We received our first new senior holo card and the guy that helped us was very patient in giving us guidance. One thing we noticed while standing outside in line was that the building exterior was overdue for cleaning. The build up of fumes from the buses were evident in the structure. For safety and medical reasons, frequent pressure wash or some kind of heavy duty cleaning should be done asap before this can turn into a health issue for the general public. read more

I wanted to rate it a 5 star but because of this Asian lady employee, I won't. She gave a bad attitude to me while I was not paying attention and pretending to act friendly. My mom saw that Asian employee rolled her eyes at me just because I made a mistake on the paper I was signing. She has to improve her service to customers and show respect. Overall, its a good place. read more

Kalihi Transit Center is very spacious and has a good amount of parking. I help my mom occasionally pick up a bus pass here. This place is well designed with bathrooms, an office where you can renew your bus pass or pick up a new one, and even pick up bus schedules. A great thing is that many different bus routes come here. You can catch any bus you need and eventually transfer to the one you need to be on to get where you need to go eventually. Workers are good at getting their job done and you're in and out in a reasonable amount of time. read more

Kalihi Transit Center - Public Transportation Near Me - Honolulu, Hawaii

Its way out of town but once you find it things get simpler...if you come on the first of the month expect a line, and its outside in the sun so bring sunscreen etc. Waited almost an hour for my pass. The good news if there's a restroom nearby the transit office. Yeah! Bring current picture ID. They take your pic for the annual pass, just an FYI. read more

Honolulu has a very good public transportation system already, affectionately known to locals as Da Bus. It can go anywhere on Oahu and you can get to many places island wide with one or two bus routes. As with public transit, it takes a longer time versus driving a car. Still, it's way cheaper! I've already filed a review for The Bus / Oahu Transit Services many moons ago, so this review is for the actual Kalihi Transit Center, where the bus facility is located and where you can buy your monthly bus pass, disability bus pass, yearly bus pass, if 7-Eleven stops selling them. I've been here several times, either to transfer buses or buy a monthly bus pass. The most recent transaction was the monthly bus pass, as I needed one after returning from vacation on the mainland USA. It's great to have the Kalihi Transit Center so close to the Honolulu international airport (take route 31), so you can buy whatever transit pass you could ever need for your lifestyle and needs. This Kalihi bus facility is basically where all the buses come and park during the overnight hours, I'm thinking. It also has their maintenance arm here and pretty much anything and everything that The Bus provides. It's a one stop shop and transfer station for buses going either west / north or east bound from urban Honolulu. It's usually no more than 5-10 minutes wait for your connection here, depending on which route you are trying to catch. Some routes don't pass through the transit center, so you need to pay attention. The Kalihi Transit Center is located on the border of Kalihi and the Honolulu international airport commercial area underneath H-1 westbound, at 601 Middle Street. It's easy to spot whether you're coming or going from N Nimitz Highway. I don't know if there is a facility within the transit facility for a park and ride, but I doubt it, so parking here is probably non existent. It's strictly a commuter terminal for daily trips on the public transit network within the island of Oahu. Admission here is usually paid bus fare, if you're not buying anything else. $2.50 for adults and $1.25 for children up to age 12 - one way fare. For y'all who need annual or monthly bus passes, $60 for a monthly pass is what most adults use. The senior pass is probably reduced. I wouldn't know, since I'm not there yet - age wise. For the transactions inside the bus pass office, they accept major credit cards, which is always a great thing. Whenever I don't travel to far away destinations, I take the bus from home to work, and anywhere else to go and have a fun time: yelp or otherwise. It's very economical versus driving a car. Only thing is waiting for the bus can be annoying and frustrating at times, but the savings really does add up! The Kalihi transit terminal here at Middle Street is very large and multiple routes come through here. It's open air, so that's basically air conditioning right there. There's no free wifi that I can speak of, which is a major drag. However, getting to your final destination quicker can get you online or wherever you need to be faster. Random people are here at all times of the day and night, since it is public. Pretty sure there may be a restroom around, but I have not needed it yet, so I wouldn't know. The wait areas for the general public are pretty clean and generally safe during the daylight hours, unless you get someone bothering you. Still, it's very good to have a reliable transportation system here at the city and county of Honolulu. While sitting in traffic sucks a lot, being on the bus may be better. At least you're not driving and having to worry about other cars on the road. I've been known to sleep on the bus during my commutes and that's great! Way better than on the wheel, that's for sure. 5 stars for the commuting and a great way to get your bus passes, if you are near the area. And definitely come here when 7-Eleven doesn't sell them anymore for the month. Support local! A+ read more

As a frequent bus rider for the past several decades, I have seen a fair number of transit centers. The Kalihi Transit Center is, in my opinion, the best public transit center ever constructed on Oahu. The waiting areas are spacious with ample seating. The bus stops are clearly designated. The restrooms are clean. During the day, if you need to purchase a bus pass or have any questions, there is a friendly OTS employee to assist you. The added bonus is that you will never wait for the bus in the hot sun! Plus, the transit center is well lighted duri ng the night! read more

Kalihi Transit Center - Public Transportation Near Me - Honolulu, Hawaii

Fantastic staff members monitor this station with professional, friendly, caring service fu of Aloha Spirit. Prompt, and courteous staff especially Annisa, made my month, Hawaii No Ka Oi! read more

So helpful when I went to get a Bus Pass. Wonderful customer service and a very cheerful, helpful and friendly agent dealt with my request, took the photo and issued the Pass in no time at all. Excellent! read more